Rectory Court Care Home

The Glebe, Blackheath, London SE3 9TU
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9.9 62 Reviews
  • Rectory Court Care Home, London
Rectory Court is a luxurious residential home and provides the highest quality 24-hour residential care in Blackheath, London SE3.

The home offers full residential, short-term respite stays, convalescent and day care.

The team believes residents should be involved in shaping their own social life within Rectory Court and the range of activities and trips reflects this.

Whether it’s an activity class, trip to historic Greenwich or Blackheath village or a book club, the dedicated activities coordinator looks forward to arranging activities to enrich each resident’s life.

As dining and nutrition are so important within a home they offer a range of dining options at Rectory Court. Complimentary snacks are available all day in the café and the chef prepares a full breakfast menu, followed by three-course meals, freshly prepared and cooked daily.

The dedicated team welcomes suggestions from residents and enjoys creating a menu to reflect tastes as well as meeting dietary requirements.

Please pop in and meet the friendly team at Rectory Court. There is always someone on hand to tell you all you wish to know about this beautiful home and staff would love to find out more about you and what your hopes are for your future care.

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Care Provided by Rectory Court Care Home

  • Primary Care Categories
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sue Hill (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (39)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Rectory Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,825

  • fees are subject to an assessment and availability
  • (these prices are only a guideline, please contact Rectory Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are warmly welcomed.


  • Parking

  • There is parking available


Rectory Court Care Home Reviews (62)

Total of 62, showing 41-60
9.9

Rectory Court Care Home has a Review Score of 9.9 (9.875) out of 10, based on 23 reviews in the last 2 years. Over all time Rectory Court Care Home has 62 reviews.

Overall Experience

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Date Published

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Review from Peter S (Son of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely place, its worth the money. Good food and friendly helpful staff.

Reply from Susan Dawber, Home Admissions Advisor at Rectory Court Care Home

We are delighted that the short stay with us was so successful. We look forward to welcoming you again in 2019.


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Review from Madeleine H (Stepdaughter of Resident) published on 9 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My step mother is staying with you and her care is exceptional. All staff are extremely caring and thoughtful. The atmosphere as soon as you enter is welcoming. This sets the tone for the whole home. I cannot recommend this home highly enough.

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Review from Shelagh M (Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The physical surroundings are very attractive and comfortable. The staff are outstandingly good - unfailingly pleasant and caring and act without waiting to be asked. I think the competent, courteous management very much contributes to the pleasant atmosphere and kindness of the residents.

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Review from J R (Aunt of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the second time that my nephew had stayed at Rectory Court for respite care. Throughout, he was given an exemplary care in difficult circumstances as (following a stroke) he had almost no cognitive abilities. But he really enjoyed the excellent food!! Unfortunately, he collapsed and died suddenly
one night during his stay. Everything possible was done to help both him and us. Thank you for your kind and lovely care.

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Review from Ariane R (Daughter of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was extremely well looked after. The home is more like a hotel than an institutional home and the residents are treated like people. The staff take the trouble to find out the interests of the residents and try to build a variety of activities around their interests. They even organised some
members of a bridge club to come for an afternoon to play bridge, knowing that one one of my mother's real interests, even though she was only in for 12 days respite care while I went away. Mealtimes are sociable with residents going down to the dining rooms to eat, this is a good opportunity for residents to get to know each other.


My mother is not yet frail enough to need to be in a home but she enjoyed her time there and said that she would happily go again if I wanted to go away on holiday. This takes a tremendous weight off my shoulders. Thank you to all the staff for being so friendly, welcoming and making her feel part of the community.


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Review from Phyllis A (Respite Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care and a good place to stay. Staff are very good.

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Review from Anthony G (Respite Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I booked for 2 weeks and stayed for 3. The staff were excellent and they did everything to ensure that my stay was as enjoyable as possible. I shall return after a minor operation.

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Review from Pauline F (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been beautifully looked after. She is not easy but has been well managed. The food is fabulous and the staff cannot be praised too highly.

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Review from J C (Son of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience is that the home is very caring with exceptional staff (from management to cleaners). Always very happy and attentive to all residents needs and visitors.

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Review from Patricia G (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went for respite care and we were both a bit uncertain about what to expect. However, all our worries were completely unnecessary as all the staff and management are absolutely amazing. Care is second to none. Food is delicious and nutritious. Mum was only booked in for a short stay but when I went
to collect her she wanted to stay longer. Management were very accommodating and Mum stayed for an extra week. All in all, the best move we have made as a family as Mum is very happy and safe and we are able to have a break.

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Review from Sandy L (Sister of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been wonderful, encouraging my sister to eat more and even the chef finds ways of tempting her appetite. They encourage her to socialise, but in a very gentle, caring way. Rectory Court is great.

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Review from M P (Resident) assisted by family/friend published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very comfortable and made to feel welcome. The staff gave outstanding care and were very kind.

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Review from M R (Relative of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and the staff here at Rectory Court Care Home have been amazing. My Aunt stayed here at a very vulnerable time in her life and they helped her stabilise, regain her strength. We are so grateful for the help they provided!

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Review from Simon T (Son of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad (91 and recently bereaved) had had a couple of falls and had been in hospital for several months; becoming institutionalised, self-centred, grumpy - he'd lost his mojo.
Since going to Rectory Court he has been quietly encouraged to come out of his shell and to engage with the other residents,
not least at mealtimes and in the activities laid on such as in-chair keep fit and sing-alongs.
There are regular resident and friends get-togethers in which all are encouraged to give feedback to the management who, incidentally, are very visible and active on the "shop-floor" and not confined to an ivory tower.
The staffing level is high and there is a good-humoured atmosphere whilst maintaining a solid foundation of professionalism.
I am confident that this image is not just cranked up when visitors turn up as I often arrive unannounced and the ambience is constant.
In conclusion, I am comforted, relieved and confident that my Dad is in the right place.

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Review from Patricia I (Resident) assisted by family/friend published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first look at the brochure, meeting the managers, then visiting Rectory Court, I was instantly charmed by the warm welcome and beautiful décor and furnishings in my potential new home. It didn't take very long to realise I would be very happy, comfortable and safe in these surroundings.
I
am so well cared for, I enjoy delicious, freshly cooked food every day with a varied menu. Fun activities and rest when I want to in my beautiful room. I've made new friends and feel relaxed and confident that I am being cared for by a professional team of managers and carers with a friendly and personal approach.

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Review from Lynne H (Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was the first patient and I was treated like a queen - what a privilege! There were one or two teething problems which were quickly resolved. All the staff without exception were quick to respond when I called for help.
The croissants were to die for and all other menus were delicious.
The manager
was always most helpful and staff always cheerful and efficient. My first carer was great, fun and we bonded instantly.

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Review from Sarah (Daughter of Resident) published on 15 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 83-year-old father stayed at Rectory Court for 4 weeks to recuperate from hip replacement surgery. From the moment he arrived straight from the hospital, the care was exceptional, the staff are kind and friendly at all times - they couldn't do enough for him. Not only did my father recover well under
their care, but the peace of mind for the family that he was being looked after so well was priceless. Thank you.

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Review from I B (Resident) assisted by family/friend published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have moved from Essex to Rectory Court. It's bright, beautiful, cheerful and the staff are wonderful and caring. I am extremely happy and settled in the knowledge that I am getting first class care. It's more like a lovely boutique hotel than a residential home - fabulous!

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Review from I R (Son of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended to look at Rectory Court as a care home for my Mum who was no longer able to look after herself fully. I was immediately impressed with the layout and decor of the care home and thought that this would be ideal for my Mum. We decided to place her at Rectory court on respite to see
how she would feel. She loves the place and more importantly the staff who are warm and friendly whilst at the same time very professional. They attend to her needs and certainly go more than the extra mile. There is a lovely feel when you walk in, as the staff seem to be able to generate this warm and caring atmosphere for all to feel. Having visited a few other homes in the area all I can say is that Rectory Court is exceptional.

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Review from Rob D (Son of Resident) published on 16 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Rectory Court for two months now and has experienced a very high level of care and attention. The building is newly refurbished to a very high standard, and there is a lovely garden and patio area. All the staff I have met are both caring and knowledgeable, and the food
is excellent. We have received plenty of feedback via phone and email whenever any decisions have been necessary, and we are made welcome whenever we visit. Most importantly, Dad has settled in quickly and is happy.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Rectory Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Rectory Court Care Home is calculated as follows: ( (240 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rectory Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (4)

Sue

Sue Hill

Job Title: General Manager

What I do:
I am the General Manager of Rectory Court, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same .


My experience:
I have been working in the care industry for over 30 years, starting as a care assistant then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.


About me:
I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!


Nicola

Nicola Copley

Job Title: Deputy Manager

Joined: 2023

What I do:


I’m the Deputy Manager for Rectory Court, supporting the Manager in the smooth operations of the home.


Experience:


I have 27 years’ experience in the health & social care sector, working in learning disability services as well as elderly care. I am also a qualified tutor and have taught many subjects within the sector. Starting as a care assistant, I have experience in almost all roles within social care.


About Me:


I relocated to the Kent countryside 4 years ago, and live a less stressful life in West Malling, with my husband of almost 2 years. I did make him wait 11 years before I finally said yes! We share our lives with our two cats. I enjoy the quieter life, and we spend a lot of our spare time walking and discovering new areas of Kent.


Jessica

Jessica Tettey

Job Title: Home Admissions Advisor

Joined: 2019

I’m Home Admissions Advisor for both Leah Lodge and Rectory Court. I started with Cinnamon in 2019 and more recently I am part-time due to having two small children at home.


I help families and potential residents through their journey of considering a care home for their loved ones. I consider it a privilege to be able to advise people on such a difficult and emotional journey.


I have worked in care now for 7 years and my role is a varied and enjoyable one. Previous to this I was an estate agent, working in different roles around the property for the majority of my career.


I am originally from the Wirral and I moved to London with my husband in 2015 due to a promotion for him. We now have a 5-year-old son and a 2-year-old daughter who keep us busy most of the time. We enjoy going on holiday and socialising with friends whenever we get the chance.


Charmaine

Charmaine Taylor

Job Title: Head Chef

Joined: 2017

What I Do:
I’m the head chef here at Rectory Court I started as a 2nd chef and was delighted to become Head Chef; my role now is to work closely with my team and all our residents to provide a nutritional and healthy menu with the odd treat. I liaise with our residents to find out their likes and dislikes and provide an alternative meal of their choice if they wish. Me and my team will always aim to please and provide a good dining experience.


My Experience:
I have 6 years of experience working in catering and have enjoyed every moment, learning new things all the time. I have a BETEC level 2 in hospitality and catering and an NVQ level 2 in kitchen services and food safety.


About Me:
When I’m not working I spend time with my three sons and visiting my family, I like socialising with my friends and having a good meal out with somebody else cooking.