Ambika Lodge Care Home

28 Edith Road, Canvey Island SS8 0LP
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9.9 34 Reviews
  • Ambika Lodge Care Home, Canvey Island
Ambika Lodge Care Home has been awarded the 'Top 20 Award' for Care Homes recommended in the East of England for 2019 and now 2020.

This family orientated care home is owned and operated by three directors, who are also Registered Nurses, with many years of experience in the health care industry.

Ambika Lodge has successfully created a very homely environment and atmosphere. The home has been described by residents, as 'home from home' or the best thing closest to it.

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Care Provided by Ambika Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Liza Gines (Registered Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (9)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Ambika Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,000 – £1,400
    • RESPITE Self-Funded Nursing Care £1,100 – £1,500
  • (these prices are only a guideline, please contact Ambika Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • COVID-19 visiting: to minimise the risks of infection to residents and staff and other visitors, the home have put restricted visiting in place. The home have created an area in the garden where residents can meet their visitors, safe from the elements. The visits are by appointment only. Visitors must ring the home in advance to give staff ample time to organise this.
    Rules to follow:
    1) Only visit during the allocated time slot
    2) Only 2 visitors at a time,
    3) Visitors must wear a face mask and maintain social distancing whilst visiting,
    4) Limit visits to 50 minutes maximum, to allow others to visit as well,
    5) Meal times remain protected and the home ask that visits or phone calls are not made at these times.
    Exceptions to these visiting rules, will only be allowed in special circumstances e.g. if someone is poorly or receiving End of Life Care and after discussion with the Home Manager.
    Ambika Lodge may review the access to the home if the guidance from the Government changes .


  • Parking

  • There is parking on site for visitors at the front and side of the building. Please park sensibly and avoid blocking access and egress to the car park on the side of the building.


Ambika Lodge Care Home Reviews (34)

Total of 34, showing 1-20
9.9

Ambika Lodge Care Home has a Review Score of 9.9 (9.859) out of 10, based on 11 reviews in the last 2 years. Over all time Ambika Lodge Care Home has 34 reviews.

Overall Experience

  • 30
  • 3
  • 0
  • 0
  • 1

Date Published

34
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11
23

Review from Beverley G (Daughter of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincere gratitude to all the staff at Ambika for looking after Mum for the 4 years she was with them, she was treated with the utmost respect, care and consideration and she loved each and every one of them.
Sadly Mum passed away in late November but I am happy that she got
to spend her final days at what she called her "home".
I would absolutely recommend this care home.

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Review from Peter C (Nephew of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely pleased with the way my aunt has been looked after at the care home. The staff are friendly and very helpful and would certainly recommend this care home.

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Review from Peter R (Husband of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was granted a week's respite care at Ambika Lodge. We had no knowledge of the nursing home prior to the visit, we were greeted with warm smiling faces from all the staff who worked hard to give the very best, professional care possible, it was a lovely experience for my wife and we thank them
all for there hard work and expertise in taking care of her.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

It was a short and sweet visit from you and your wife. It was a pleasure to look after her and we are very pleased to hear that we were able to meet her needs and that she enjoyed her stay with us.


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Review from Evelyn K (Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very friendly, you do not feel alone, you feel like you're with a large family, nothing is too much trouble for the staff.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you so much for your warm and kind words. We are delighted to hear that you feel like part of a large family here at Ambika Lodge and that our friendly atmosphere has made a positive impact on your experience. Our team is dedicated to creating a welcoming and supportive environment for all our residents, and it is truly gratifying to know that you feel well cared for and never alone. Your acknowledgement of our staff's commitment to going above and beyond means a great deal to us. We are grateful for your feedback and will continue to strive to make Ambika Lodge a place where everyone feels at home and valued. Thank you once again for taking the time to share your appreciation.


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Review from Margaret L (Sister of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am finding it difficult to adequately express my gratitude to all the staff at Ambika Lodge for the care and kindness my sister is receiving. She has been there for almost 5 months now. She has severe learning difficulties and mobility problems and is totally reliant on them for all her needs.
The
food is very good - freshly cooked, nutritious and delicious and the home is kept spotlessly clean.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you so much for your heartfelt message. We are truly touched by your kind words and appreciation for the care and kindness provided to your sister at Ambika Lodge. Our team is dedicated to ensuring that every resident receives the best possible care, and it means a lot to us to hear that your sister has been well looked after during her time here. We understand the challenges she faces, and we are committed to supporting her with the highest standard of care. We are especially pleased to hear that you are satisfied with the quality of our food and the cleanliness of our home. Maintaining a nutritious, delicious diet and a clean, comfortable environment are top priorities for us, and your feedback reassures us that we are meeting our goals. Thank you once again for your kind words. It is an honour to care for your sister, and we will continue to do everything we can to ensure her wellbeing and comfort. We are also very pleased to have you as a visitor to our home.


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Review from Sue B (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living in Ambika Lodge Care Home for almost three years and is very happy there. The staff, without exception, are excellent and so very kind to Mum and me. There are some great activities for the residents, sadly now, Mum doesn’t always want to join in but the staff go out of their way
to make sure Mum is included even if that is as simple as sitting and talking to her in her room which means the world to Mum. I feel very fortunate that Mum lives at Ambika.

Reply from Liza Gines, Manager at Ambika Lodge Care Home

Your mum has truly moved into Ambika Lodge and made this her home. Staff are mindful of her changing needs and preferences and try their best to meet them. Your help and support are also immense.


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Review from Lorraine M (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted eighteen months ago and to date, he has received the most caring and professional assistance from all of the staff. All his needs and frustrations are always taken into account and the staff have always contacted us, as a family, if there have been any issues and are always reassuring
us. Staff and constant care and attention are first-class.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

You are a first-class relative which makes doing our job a lot easier. Thank you for your feedback and support.


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Review from S R (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ambika Lodge Care Home is like a home from home, my mum has been there for just over a year and the staff go above and beyond for residents. This was the second home my mum was placed in but I wouldn't choose anywhere else.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

We love having your mum with us. Thank you very much for your kind words of encouragement.


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Review from Liz S (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service from all staff, go out of their way to accommodate anything needed.
Communication between staff and family members is excellent, even have a residents and family group chats.
Very approachable staff and the care given exceeds expectations.

Reply from Liza Gines, Manager at Ambika Lodge Care Home

Your comments are very much appreciated. Your mum has settled well in her new home.


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Review from A R (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Absolutely lovely staff, lots of different activities put on by the home for residents and family to get involved with. A lot of the rooms are shared but clean and spacious. Really good value for money.

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Review from M C (Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home to be in, lovely carers. The home has a nice atmosphere. The food is home-cooked and delicious. The home is very clean, also the activities are a lot of fun.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

You are one of the reasons for the 'nice atmosphere' at Ambika Lodge. Your honest feedback is very much appreciated, by all of us.


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Review from Tina S (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum was found on the floor at 4.20 am after a fall on the 23rd January 2021. She had an already existing severe lung problem COPD, and recovering from Covid caught while in their care and pre-existing spinal injury. After being found collapsed on the floor, she was unable to stand up. She was hoisted
back into her bed and an ambulance wasn't called for until 8 am. The ambulance was not informed of her fall and the length of time left there at -2 degrees before being found, so therefore unable to pass on important information to the hospital. My mum passed away sadly later that day in the hospital. The home was asked not to touch her belongings until after the funeral and I offered to pay for the room. Ongoing to pack her belongings away after her funeral at the end of February 2021 they had part packed her belongings and some sentimental items were broken and someone else had been using her room and bed. I can no longer recommend home.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

It is sad that you haven’t given the full facts of what happened. We understand it is hard for you as it is the 1st anniversary. We explained to you on several occasions what happened. You thanked us by saying how “welcome and happy” your mum felt and that you “would always recommend the home to anyone”. She was found kneeling on the floor by her bed and was checked over. Staff assisted her back to bed at her request, as she had no injuries and was feeling weak. At about 8 am, our nurse felt that she would benefit from an assessment at the hospital as her Oxygen levels had dropped. It took a lot of persuading to convince her to go. The paramedics were informed of the incident as part of their assessment. Ambulance crews and the hospital have to report any concerns and raised none. You made similar allegations to CQC, this was investigated and a response was sent to you. You didn’t collect her belongings for nearly a month. We didn't charge you. Your mum is sadly missed.


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Review from Rita R (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly recommend Ambika Lodge Care Home. All the staff were exceptional with the care my dad received in his short time with you.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you for your feedback. It was a real pleasure to look after your dad and have him in the home. He will be missed by the ladies.


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Review from Louise T (Resident) assisted by family/friend published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very good home, no complaints, nice and helpful staff.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you for your feedback. It is a pleasure to have you as part of our family.


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Review from Linda B (Friend of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Ambika Lodge for nearly two months visiting a friend who was placed here after being discharged from hospital with end of life care. I have seen through loving care, the amazing response in my friend. You look around and you see how residents are valued, loved with compassion and
with dignity. I would have no hesitation in recommending this home.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you for your kind words. Your friend has settled in well and is stable at the moment. He thoroughly enjoys your visits and it is delightful to see the interaction that you have with him. Hopefully, he will stay with us for a long time and your visits will continue.


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Review from Anthony W (Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The unit is extremely well run and you are made to feel you are part of a family. I went to several other units after nearly dying of coronavirus. No other unit was better than this one.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you very much for your feedback, Tony. It is much appreciated.


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Review from Susan B (Daughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems to be happy and settled in well. Due to his condition, he requires twenty-four-hour nursing care. The staff are friendly, professional, and have a good relation with Dad.
He also seems to respond to the staff. The care home is clean and the staff are helpful, keep us informed on Dad's condition.
We are very happy, in the circumstances.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you for your kind words. It helps to boost staff's morale. Your dad was a character and our regular interactions will be missed.


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Review from John B (Son of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Ambika Lodge about three years now and I can honestly say that the care she receives is unbelievable. The standard of cleanliness is always first class which is down to the hard work by the cleaning staff, the caring staff are always really friendly and nothing is too much bother when
you are visiting, refreshments are always available to make your visit enjoyable. The canteen facilities are always spotless and the meals that are supplied always look and smell really nice. The rooms are spacious and kept really spotless and all mum's possessions are kept safe with the utmost care. Even through this difficult period of the last 11 months, the management keeps us updated with everything that is going on with a WhatsApp group showing us all the events that the carers arrange for the residents. Overall I can’t recommend Ambika Lodge highly enough for anyone that is looking for the best care for their loved ones.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you very much for your feedback, John. Your mum has settled well in the home and is very much part of the family. Her presence and interactions with everyone, staff and other residents make the Care Home feel like a Home and encourages everyone working here to do what they do. We truly miss seeing and chatting with you on your regular visits. Hopefully, we will see you soon.


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Review from Lisa H (Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well...where do I start? in January 2020 I had to make the difficult decision to be placed in a nursing placement for respite due to health decline, at just 30 years old this was not easy, but what was I worried about? From the time I entered Ambika Lodge, I was pleasantly surprised. At the time of
coming to the home I had some very complex health conditions but I felt safe and well cared for straight away. Everyone was so friendly to both staff and residents. This is a family-run care home and I still feel part of the family even though I have left now.
The nurses are very knowledgeable and caring to all residents. The care staff take everything in their stride and nothing is too much trouble.
The housekeeper also does a great job of keeping the home clean and fresh, every day she goes above and beyond her job role. Even better, her morning cup of tea bought to me in bed is the best I have ever tasted!
Well done everyone and a massive thank you!

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

We all love and miss you too Lisa. The daily banter continues but we don't hear ' Lisa is home' in the afternoons anymore! Hope that you are settling well in your place. If not, we are always here. :) You will always be welcome to visit us, when we are open for visiting, of course.


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Review from Marion H (Mother of Resident) published on 13 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service received by my daughter. By her being in Ambika has prevented so many hospital admissions and has kept her safe and well during the Covid-19 outbreak. Keep up the good work.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you for your kind words, Marion. It is an absolute pleasure to 'look after' your daughter. It didn't take her very long to become part of the Ambika Family.


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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Ambika Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Ambika Lodge Care Home is calculated as follows: ( (113 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 128 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambika Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Ambika Lodge Care Home

What types of Care is Ambika Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ambika Lodge Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ambika Lodge Care Home have?

There are 9 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Ambika Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ambika Lodge Care Home to the centre of Canvey Island?

1.0 mile(s) as the crow flies, distance by road may be significantly further.