Ambika Lodge Care Home

28 Edith Road, Canvey Island SS8 0LP
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9.9 34 Reviews
  • Ambika Lodge Care Home, Canvey Island
Ambika Lodge Care Home has been awarded the 'Top 20 Award' for Care Homes recommended in the East of England for 2019 and now 2020.

This family orientated care home is owned and operated by three directors, who are also Registered Nurses, with many years of experience in the health care industry.

Ambika Lodge has successfully created a very homely environment and atmosphere. The home has been described by residents, as 'home from home' or the best thing closest to it.

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Care Provided by Ambika Lodge Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Liza Gines (Registered Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (9)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for Ambika Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,000 – £1,400
    • RESPITE Self-Funded Nursing Care £1,100 – £1,500
  • (these prices are only a guideline, please contact Ambika Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • COVID-19 visiting: to minimise the risks of infection to residents and staff and other visitors, the home have put restricted visiting in place. The home have created an area in the garden where residents can meet their visitors, safe from the elements. The visits are by appointment only. Visitors must ring the home in advance to give staff ample time to organise this.
    Rules to follow:
    1) Only visit during the allocated time slot
    2) Only 2 visitors at a time,
    3) Visitors must wear a face mask and maintain social distancing whilst visiting,
    4) Limit visits to 50 minutes maximum, to allow others to visit as well,
    5) Meal times remain protected and the home ask that visits or phone calls are not made at these times.
    Exceptions to these visiting rules, will only be allowed in special circumstances e.g. if someone is poorly or receiving End of Life Care and after discussion with the Home Manager.
    Ambika Lodge may review the access to the home if the guidance from the Government changes .


  • Parking

  • There is parking on site for visitors at the front and side of the building. Please park sensibly and avoid blocking access and egress to the car park on the side of the building.


Ambika Lodge Care Home Reviews (34)

Total of 34, showing 21-34
9.9

Ambika Lodge Care Home has a Review Score of 9.9 (9.859) out of 10, based on 11 reviews in the last 2 years. Over all time Ambika Lodge Care Home has 34 reviews.

Overall Experience

  • 30
  • 3
  • 0
  • 0
  • 1

Date Published

34
3
5
11
23

Review from Sharon E (Daughter of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to say that we were very impressed by the friendly, caring and compassionate staff and management at Ambika Lodge. They provided care for my mum during the last days of her life in a way that made her and us, feel comfortable and at home. The caring nature of the staff was second to none
and faultless. If anyone is looking for a home to care for their loved ones, there aren't enough good words available to recommend Ambika Lodge in the highest way.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Your words are very touching Sharon. It was a pleasure to look after your mum and know you as a family as well. We hope that you will keep in touch. Liza, Vic and everyone at Ambika.


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Review from S C (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Ambika Lodge for a month in which time the care and love my father received was beyond belief. The owners and staff went beyond more than we as a family could have ever wished for. For our dad's last weeks of his life, nothing was too much trouble, even making sure my mum was looked
after when she was visiting my dad. The food was exceptional. My dad's room was very clean as was the living areas. Truly recommend this care home.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

It was an absolute pleasure to look after your dad. He was a gentleman. His family are a testimony to this.


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Review from Eileen C (Wife of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy that my husband is in Ambika Lodge. It is so lovely, it's just like home. I was very unhappy he could not stay at home but I have no worries he has really settled here. Everyone is so lovely and caring to my husband. Also, my family are all pleased he is happy here.
Well done Ambika
Lodge.

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Review from Barry H (Son of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident of Ambika Lodge she has been treated very caringly. All members of the staff have been very kind and helpful towards mum's needs.

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Review from G F (Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in this home for nearly two years. I find it very good. I have been through operations before I came in and another lot last year and I have been constantly cared for by staff (daytime, evening and night staff). They have been excellent supporting me right from the time I entered here. I
am glad my children and I decided I could stay here for the duration. I have just had a birthday and the home gave me a wonderful party including entertainment.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

You are one of our first residents and definitely a success story in terms of managing your needs. Thank you very much for your continued support.


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Review from Jacqui L (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, love, support and most of all dignity shown to my mum at Ambika Lodge is excellent.
I would recommend this care home to anyone who is wanting to put their loved ones into a care home.
I cannot praise enough all at Ambika Lodge. The managers and staff made us feel so welcome and gave us support
at all times.
The best care you would ever get.

Reply from Vic Bhowaneesing, Director at Ambika Lodge Care Home

The relationship that we have is mutual and we treat you the way that you treat us Jacqui and the rest of your family - love it when you visit. Welcome to our family.


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Review from Carol L (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The transition from the hospital to Ambika Lodge went well and, my mother was made welcome and comfortable on arrival. She has made good progress and has started to eat with encouragement from the staff. All staff show love and kindness to us all as a family and are a constant support. We would highly
recommend this care/nursing home very highly.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

Thank you, Carol. We hope that your mother will continue to settle in and be our guest for a long time to come.


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Review from Diane S (Wife of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After coming here to Ambika from another care home, my husband's care has been amazing. The staff are caring and attentive. When family visit, they are treated well. I cannot find anything to complain about. When my husband has a doctor's visit, I am telephoned at home and explained clearly what treatment
my husband needs.
I would recommend this home to anyone who wants the best.

Reply from Veekash Bhowaneesing, Director at Ambika Lodge Care Home

It is a pleasure to look after your husband and we are fortunate to have met you and your family. Thank you very much for your continued support.


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Review from Debby C (Daughter of Resident) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Ambika Lodge for four months for palliative, then end of life care. The care he received was excellent, he was always clean and tidy, with drinks and snacks within reach. All the staff, regardless of their role, were warm and friendly, nothing was ever too much trouble. Relatives
were greeted by name on arrival and offered a chair and a cup of tea, which, having relatives in other care homes recently, is the first time I have experienced this. All the residents were treated with dignity and respect, conversations held with the staff sitting and in an unhurried fashion. The home is scrupulously clean and pleasant to be in with a homely cafe type dining room for meals. Timely liaison with the GP takes place, with the nurses' opinions and recommendations highly respected by the GP. The managers/owners are both trained nurses and combine their roles with skilled ease.
Thank you.

Reply from Liza Gines, Home Manager at Ambika Lodge Care Home

Thank you for your kind words Debby. Your dad was a gentleman and it was our pleasure to look after him and get to know you and your sisters.


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Review from Pat H (Friend of Resident) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic and amazing home. The staff are very kind, nice and helpful and the care is second to none.

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Review from Karen S (Daughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looking for a good nursing home which provides end of life care for a loved one is a horrendous task. We as a family wanted our loved one to receive a personal end to their journey, we were fortunate to have visited Ambika lodge.
I cannot put into words what an amazing home Ambika lodge is - I am
from a nursing background so I am aware of what to look for, and aware of practices and procedures.
Every resident is treated as an individual, their every request is met. The personal care given is outstanding, every member of staff from catering through to management (who are the owners) are resident focused.
Families are also very involved in all decisions and encouraged by staff to talk, voice family opinions and given advice.
My only regret is that we're unable to get our loved one out of a hospital environment into Ambika lodge earlier, so they could have enjoyed more quality time there.
This truly is an outstanding home - and it is a home in every sense of the word.

Reply from Vic Bhowaneesing, Ops Manager at Ambika Lodge Care Home

It is very sad that we didn't get the chance to spend more time looking after your dad and getting to know you and Myra better. You are wonderful people and this in itself helps to bring the best out of others. Please stay in touch.


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Review from Tracy Anne G (Daughter of Resident) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a very long stay in the hospital, we were advised by the medical team to have my father transferred to a nursing home where he was to receive palliative care. With much apprehension, we found a nursing home on Canvey Island and that was when we were introduced to 'Ambika Lodge'.
I remember the
day very clearly because I was so nervous and sad that it had come to this for my dad, but those emotions were short lived when we greeted by a friendly face and made to feel very welcome by the owners. The facilities were great and the whole place looked and smelt so clean. My dads' room just felt so right and perfect for his needs.
I can not praise all the staff enough, literally, ALL of them were just so lovely and showed my dad and us nothing but care, respect and compassion right to the very end.
I will always remember this place with such fond memories.


My dad was too poorly to come home and as they say "There's no place like home" but Ambika Lodge came a close second.


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Review from Emma G (Daughter of Resident) published on 14 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing to have my father admitted to a nursing home for palliative care was by far not an easy decision, we almost didn’t walk in BUT the moment we entered and met the management we knew we were making the right decision. Ambika Lodge is run with care, professionalism, empathy and excellence. We couldn’t
ask for better care. Everyone who works here is an example of excellent care practice. It truly is a home from home and nothing is too much trouble. My fathers every need was met and surprisingly so were ours. Whoever let us in (whatever their role in the home) was able to instantly update us on my father's wellbeing. It truly is a family team atmosphere. We were always greeted with a smile, a drink and the perfect level of friendliness. We always felt welcome and we actually did feel at home.
Every need was met, every box ticked.
We couldn’t have asked for better.
The place is also immaculate and always smells nice too!
Thank you to all who work here.

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Review from Paula M (Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to my condition, I am not able to participate in many activities, but my room is huge and I can spend the whole day there in comfort. The staff and management are lovely and accommodate most of my wishes ( when it doesn't affect my care).

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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Ambika Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Ambika Lodge Care Home is calculated as follows: ( (113 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 128 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ambika Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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