I have deep respect for you all and I am eternally grateful to you for your ongoing support
Glynne C (Daughter of Resident)
My friend is very happy there which in turn makes me happy.
Robert C (Friend of Resident)
The staff at Timken Grange are amazing, and extremely well trained.
John C (Son of Resident)
Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.
Visitors are welcome at Timken Grange.
Onsite parking is available, including disabled spaces.
Timken Grange has a Review Score of 9.9 (9.858) out of 10, based on 32 reviews in the last 2 years. Over all time Timken Grange has 89 reviews.
Review from D C (Brother of Resident) published on 29 January 2025
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review us and we are pleased that you rate our care/support as excellent. It's wonderful to see your lovely feedback, which I will pass on to our team. We're pleased that you enjoy visiting Timken Grange. We aim to make our residents' and their loved ones' feel at home in our care and we are proud to treat each of our residents as individuals.
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Review from C C (Sister-in-law of Resident) published on 17 January 2025
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review us and we are pleased that you rate our staff as excellent. It's wonderful to see your lovely feedback, which I will pass on to our team. We're pleased that you enjoy visiting Timken Grange. We aim to make our residents and their loved ones feel at home in our care and for day-to-day life to be as everyone wishes.
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Review from S H (Niece of Resident) published on 15 January 2025
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review us and we are pleased that you rate Timken Grange as excellent in all areas. We really appreciate your lovely feedback, which I'll circulate to my team. We aim to make Timken Grange our residents' home and our team are not only recruited for their excellent care skills but also their warm personalities, empathy and kindness.
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Review from Glynne C (Daughter of Resident) published on 2 October 2024
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review Timken Grange and we are pleased that you rate our staff as excellent. I will ensure all colleagues are aware of your wonderful feedback. It's lovely to know you are happy with your Father's care. As well as providing tailored support for our residents, we're always here to help loved ones also. Please come and see us when you are in England as we will miss you too.
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Review from Robert C (Friend of Resident) published on 2 October 2024
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review Timken Grange and we are pleased that you rate our overall experience as excellent. We really appreciate your kind words and I will pass on your feedback to our team. We're pleased that your friend is very happy and that you look forward to your visits to Timken Grange. We aim to make our residents feel at home at Timken Grange and support loved ones as they wish.
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Review from Mark G (Son of Resident) published on 12 August 2024
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review Timken Grange and we are pleased that you rate our care/support as excellent. Thank you for your lovely feedback regarding our team, which I will pass onto them. We are sorry for your sad loss and it was our pleasure to care for your Dad. We are glad that we provided you and your family with the care and support you needed at this precious time.
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Review from John C (Son of Resident) published on 12 July 2024
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Reply from Louise Mulvany, Manager at Timken Grange
Thank you for taking the time to review Timken Grange and we are pleased that you rate our home as excellent in all areas. We really appreciate your kind comments regarding our team, which I will pass on. It was our pleasure to care for your Mum and we are sorry for your loss. We are glad that we provided you and your family with the care and support you needed at this precious time.
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Review from Tania H (Daughter of Resident) published on 25 April 2024
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for leaving such a wonderful review, I know we are all feeling the loss of your dad every day. We really loved him so much but then who couldn't, that cheeky smile and wicked sense of humour (hiding from the district nurses) he brought such joy to us all every day and is still brought up in daily conversation with smiles and laughter. It was an absolute honour to have cared for him over the last 2 years and we hope that you will come back and visit your Timken family again soon.
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Review from Jennifer G (Stepdaughter of Resident) published on 22 April 2024
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Reply from Louise Mulvany, Home Manager at Timken Grange
What a beautiful review thank you so much, we at Timken pride ourselves on our end-of-life care and ensure the individuals' journey is as person-centred as possible. I will pass your thoughts and thanks on to the team. Please don't be a stranger.
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Review from Pam P (Friend of Resident) published on 25 January 2024
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your review, it was a pleasure to care for her in the short time that we did and also get to spend time with you and see your wonderful friendship.
Please don’t be a stranger, you are welcome at Timken Grange anytime. (The residents are missing your cups of tea and chats).
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Review from Steph H (Daughter of Resident) published on 15 January 2024
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your kind review, it has been lovely getting to know your dad and you as a family. Your dad is very loved by the team. We will continue to support you all through your family journey.
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Review from Kim S (Daughter of Resident) published on 15 December 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your lovely review, your mother is a joy to care for, we love to find person-centred activities to do with our residents and helping mum make her traditional Christmas cake for a competition was wonderful, coming 3rd is a testament to the amazing baker she has always been.
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Review from Ian R (Son of Resident) published on 12 December 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your review Ian, we are thoroughly enjoying getting to know your mother, and I am so pleased that you feel that she is being well cared for.
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Review from Wendy W (Daughter of Resident) published on 14 November 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your kind words, I really appreciate you taking the time to share your feedback with us.
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Review from Katherine R (Daughter of Resident) published on 20 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your kind words, I am very proud of the activity schedule here at Timken so am glad to hear that you are impressed with it too.
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Review from A F (Son of Resident) published on 17 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your lovely review. I am so pleased that you feel that the changes we have made have been positive for the home. Thank you also for all the support you give attending the activities that we arrange. We are honoured to continue caring for your mother after all these years.
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Review from Jennifer N (Granddaughter of Resident) published on 16 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your kind review; we love having families attend our events and look forward to seeing you at many more.
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Review from R E (Wife of Resident) published on 16 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your lovely review; I hope that you feel as much a part of the Timken family as your husband is.
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Review from Sam W (Daughter of Resident) published on 16 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your kind review; I am so pleased we have managed to turn her previous negative experience of a care home into a positive one.
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Review from S F (Daughter-in-law of Resident) published on 16 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your wonderful review. Your mother-in-law is a massive part of the home and we love that you as a family play an active role in things that go on at Timken Grange.
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The Review Score of 9.9 (9.858) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.858 for Timken Grange is calculated as follows: ( (328 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 380 Ratings = 4.858
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Timken Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jan 2023
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Job Title: Home Manager
Joined: 2019
My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,
I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.
I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.
I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.
Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.
Job Title: Deputy Manager
Joined: 2018
I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.
I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.
I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.
Job Title: Administrator
Joined: 2022
I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.
I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.
The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.
I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.
Job Title: Kitchen Manager
Joined: 2020
Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.
Job Title: Head of Housekeeping
Joined: 2021
Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.
Job Title: Handy Person
Joined: 2024
Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.
Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.