Timken Grange

Timken Way South, Duston, Northampton NN5 6FR
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9.9 89 Reviews
  • Timken Grange, Northampton
Timken Grange is located in the village of Duston and the home is purpose-built and finished to a very high standard. The home continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory.

Timken Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms with wet room provision. Timken Grange's facilities include a cinema room and a coffee shop area as well as cosy, quiet lounges where residents can relax and socialise.

Putting residents at the heart of everything they do, the dedicated care team at Timken Grange spend time getting to know their residents, and work with them and their loved ones to create detailed care plans that ensure their needs are met, now and in the future. They strive to ensure all aspects of the service provided is focused on individual and compassionate care, with respect and dignity at the forefront.

Timken Grange is operated by Anchor. As one of England's largest not-for-profit providers of housing and care for older people, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Care Provided by Timken Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Mulvany (Home Manager)
  • Admission Criteria
    • Please contact Timken Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Timken Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,413
    • Self-Funded Residential Dementia Care from £1,413
    • RESPITE Self-Funded Residential Care from £1,413
    • RESPITE Self-Funded Residential Dementia Care from £1,413
  • Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.


  • (these prices are only a guideline, please contact Timken Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at Timken Grange.


  • Parking
  • Onsite parking is available, including disabled spaces.


Total of 89, showing 1-20
9.9

Timken Grange has a Review Score of 9.9 (9.858) out of 10, based on 32 reviews in the last 2 years. Over all time Timken Grange has 89 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The management and staff are very friendly and professional. When I visit there is always a warm welcome from everyone. Much care and consideration are observed when dealing with all residents. All together an enjoyable place to visit at all times.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review us and we are pleased that you rate our care/support as excellent. It's wonderful to see your lovely feedback, which I will pass on to our team. We're pleased that you enjoy visiting Timken Grange. We aim to make our residents' and their loved ones' feel at home in our care and we are proud to treat each of our residents as individuals.


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Overall Experience  Overall Experience 5.0 out of 5

The Management and staff are very professional and friendly. When I visit there is a warm welcome, a lovely atmosphere and a feeling of happiness in the working environment. The management and staff make everyone feel at home.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review us and we are pleased that you rate our staff as excellent. It's wonderful to see your lovely feedback, which I will pass on to our team. We're pleased that you enjoy visiting Timken Grange. We aim to make our residents and their loved ones feel at home in our care and for day-to-day life to be as everyone wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The entire team, regardless of position here, go above and beyond to ensure my Mum, Uncle and Auntie receive the best possible care. Their attention to detail is second to none, absolutely nothing is too much trouble. It truly is a 'home from home' that gives family members such peace of mind knowing
their loved ones have the care they need.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review us and we are pleased that you rate Timken Grange as excellent in all areas. We really appreciate your lovely feedback, which I'll circulate to my team. We aim to make Timken Grange our residents' home and our team are not only recruited for their excellent care skills but also their warm personalities, empathy and kindness.


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Overall Experience  Overall Experience 5.0 out of 5

My father went to live in Timkin Grange Care home in August 2023 at the age of 95. From the moment he moved, his complicated needs were met with so much kindness and empathy and Dad was treated with respect and dignity always.
This All-Star Team are amazing in the way they connect with the residents
despite the daily pressure and high demand of everyone's needs. I have deep respect for you all and I am eternally grateful to you for your ongoing support to all of our family and understanding during a very difficult time. I know that he appreciated your care and patience, although he probably didn't think to say so due to his mental illness. Thank you so much.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review Timken Grange and we are pleased that you rate our staff as excellent. I will ensure all colleagues are aware of your wonderful feedback. It's lovely to know you are happy with your Father's care. As well as providing tailored support for our residents, we're always here to help loved ones also. Please come and see us when you are in England as we will miss you too.


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Overall Experience  Overall Experience 5.0 out of 5

I count it a privilege to write a review about Timken Grange Care Home in Duston. I visit the home at least twice a week to visit my friend, a resident. My friend is very happy there which in turn makes me happy. The staff always go the extra mile to make things run smoothly and have a pleasing manner
which relax both visitors and residents alike. I look forward to my visits each week, I always count it a joy.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review Timken Grange and we are pleased that you rate our overall experience as excellent. We really appreciate your kind words and I will pass on your feedback to our team. We're pleased that your friend is very happy and that you look forward to your visits to Timken Grange. We aim to make our residents feel at home at Timken Grange and support loved ones as they wish.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was there for a couple of years, the carers who looked after him did a fantastic job they made him feel at home there. The management team was just as good, they couldn't have been more helpful. Towards the end of his life the whole team bent over backwards to make him, myself and the family comfortable.
Thank you to the Timken team.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review Timken Grange and we are pleased that you rate our care/support as excellent. Thank you for your lovely feedback regarding our team, which I will pass onto them. We are sorry for your sad loss and it was our pleasure to care for your Dad. We are glad that we provided you and your family with the care and support you needed at this precious time.


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Overall Experience  Overall Experience 5.0 out of 5

Almost immediately after Mum arrived the staff got a smile out of her. The staff at Timken Grange are amazing, and extremely well trained. I appreciated the communication particularly as I live at least 2 hours away from Northampton. On the day mum passed a phone call in the morning, the message clear
and professional, had me making my way to Timken Grange in time along with two of my daughters to be with Mum as she passed, a promise I had made to her if I possibly could. I can never thank the carer who made that call enough. A thoroughly lovely touch was the comfort box Timken Grange placed in Mum's room for the use of the family after a palliative diagnosis, it was so appreciated. I have no hesitation in recommending Timken Grange, the registered care manager is enthusiastic, full of energy and has demonstrable knowledge. Her values clearly filter down through the troops and this created absolute confidence that our mum was in a safe and positive environment.

Reply from Louise Mulvany, Manager at Timken Grange

Thank you for taking the time to review Timken Grange and we are pleased that you rate our home as excellent in all areas. We really appreciate your kind comments regarding our team, which I will pass on. It was our pleasure to care for your Mum and we are sorry for your loss. We are glad that we provided you and your family with the care and support you needed at this precious time.


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Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say that the care you offered not only to my father in his final weeks but us his children too was outstanding. We can not thank you enough for the care you gave him in the past two years after his dementia sadly made living at home impossible. You truly made it his home and we were also
welcomed with open arms including the family pets! All staff were absolutely superb in their interactions with Dad and showed great respect and consideration. Nothing was ever too much trouble and we can not fault the level of communication from the home on any matters relating to Dad. Sadly the final two weeks we saw your staff shift up another gear in their care especially when it became clear his time was very near. I am only too pleased that Dad was able to pass with not only your staff but also us at his bedside. This gave great comfort to us both and we were under no illusion that the home staff were as affected by his death. I would have no doubt in recommending Timken Grange.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for leaving such a wonderful review, I know we are all feeling the loss of your dad every day. We really loved him so much but then who couldn't, that cheeky smile and wicked sense of humour (hiding from the district nurses) he brought such joy to us all every day and is still brought up in daily conversation with smiles and laughter. It was an absolute honour to have cared for him over the last 2 years and we hope that you will come back and visit your Timken family again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My stepfather died this morning whilst I was on my way to see him. Hearing that he was not on his own when he died was extremely comforting. He died in his sleep with a Senior Carer holding his hand and the nurse outside the room. I'm so aware that this is not the case for many care home residents and
feel quite overwhelmed by the care, love and commitment shown by the Timken Grange team.
Thank you on his behalf and from myself. We were so lucky to find you.

Reply from Louise Mulvany, Home Manager at Timken Grange

What a beautiful review thank you so much, we at Timken pride ourselves on our end-of-life care and ensure the individuals' journey is as person-centred as possible. I will pass your thoughts and thanks on to the team. Please don't be a stranger.


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Overall Experience  Overall Experience 5.0 out of 5

The care given to my friend was amazing. My friend was only at the care home for a short time, she had dementia. Unfortunately, my friend became unwell and was admitted to hospital for a couple of weeks. My friend returned to Timken Grange but sadly, passed away. In her last few days, the staff treated
my friend with dignity, care and kindness, as I spent a lot of time with my friend, the support shown to me throughout was wonderful.
A great team. Thank you.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you so much for your review, it was a pleasure to care for her in the short time that we did and also get to spend time with you and see your wonderful friendship.
Please don’t be a stranger, you are welcome at Timken Grange anytime. (The residents are missing your cups of tea and chats).


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Timken Grange at the end of August 2023, he has dementia. The staff are kind, and respectful and have taken the time to get to know him and have supported us. Any queries and concerns have been dealt with promptly. All aspects of his care have been carefully managed, we have been kept
up to date with any changes and the record keeping is meticulous. My dad was poorly in the autumn, the senior carers always took my calls, kept me updated and even called me to let me know when he was having a good day, so reassuring. There's always an activity going on, or a visit out and when my dad was feeling better he joined the trip to the Gaydon Motor Museum and had a good time. The home is well designed, the building is easy to navigate, light, airy and well maintained. Timken Grange is led from the top, all the departments put the residents first. I feel very fortunate a room was available here when we needed it.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you so much for your kind review, it has been lovely getting to know your dad and you as a family. Your dad is very loved by the team. We will continue to support you all through your family journey.


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Overall Experience  Overall Experience 5.0 out of 5

Timken Grange staff provide the utmost professional care for my mother who is suffering from Parkinson’s. The staff are very patient and I cannot praise them more. My mother, who at times can get very confused, is well cared for and encouraged to take part in the numerous activities and visits on offer.
This was recently demonstrated in the Christmas fun afternoon where residents, staff and family enjoyed live music, mince pies and Christmas activities. Before she became too frail mum was an excellent cake maker and sugar crafter. The home has taken the time to use her original recipe for a Christmas cake and help her make and decorate it in her traditional way. The manager and all the staff are friendly and welcoming, always finding the time to answer any questions or concerns we may have. Thank you.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your lovely review, your mother is a joy to care for, we love to find person-centred activities to do with our residents and helping mum make her traditional Christmas cake for a competition was wonderful, coming 3rd is a testament to the amazing baker she has always been.


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Overall Experience  Overall Experience 4.0 out of 5

From the first point of contact, Timken appeared professional, good communication, well run and a generally lovely home. Appealing! And they have exceeded my expectations. Was I happy for Mum to go there? Yes, and I would recommend them.
Since Mum went in, she has settled well, been well monitored
and has made some socialising improvements. The same goes for food intake and general well-being, which are all positive. I know, albeit difficult that I have made the right decision. Thank you, team Timken.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you so much for your review Ian, we are thoroughly enjoying getting to know your mother, and I am so pleased that you feel that she is being well cared for.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Timken Grange in June this year. I’ve been very happy with everything. The staff are excellent - friendly, kind and caring. The atmosphere is very welcoming and positive within the home. Cleanliness is exceptional and I genuinely feel mum is in the best possible hands.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you so much for your kind words, I really appreciate you taking the time to share your feedback with us.


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Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff kind, helpful and friendly. My mother is always looking well. I am well aware of her disposition and find the staff manager her expectations patiently. The activities are exceptional!

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you so much for your kind words, I am very proud of the activity schedule here at Timken so am glad to hear that you are impressed with it too.


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Overall Experience  Overall Experience 5.0 out of 5

This care home has improved considerably first under the previous owner then Anchor. The current Manager who has been here almost as long as the care home has forged a really good team of carers, housekeeping and activities.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your lovely review. I am so pleased that you feel that the changes we have made have been positive for the home. Thank you also for all the support you give attending the activities that we arrange. We are honoured to continue caring for your mother after all these years.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are accommodating when we take my grandmother out for trips, often being her back late.
Staff are polite.
My grandmother generally seems well, and I'm satisfied she is well looked after.
The arrival BBQ today was lovely and well-organised.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your kind review; we love having families attend our events and look forward to seeing you at many more.


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Overall Experience  Overall Experience 4.0 out of 5

My husband has recently joined the Timken Grange family, and I am very happy with the way he has been welcomed and settled in. The staff are friendly and caring to both the residents and their families.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your lovely review; I hope that you feel as much a part of the Timken family as your husband is.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had a negative experience at a previous care home. We were so relieved when she came to Timken Grange. The staff are so caring, they know and understand her behaviours, are always positive and arrange great distractions/activities
Families are always included/involved making it all a positive
experience.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your kind review; I am so pleased we have managed to turn her previous negative experience of a care home into a positive one.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident at Timken Grange for 5 years and seems happy there. I think the running of the home has improved over the last year or so. The staff are friendly and helpful and regular social events are arranged including some for families and visitors. We visit at different times
a day and always find a welcoming atmosphere.

Reply from Louise Mulvany, Home Manager at Timken Grange

Thank you for your wonderful review. Your mother-in-law is a massive part of the home and we love that you as a family play an active role in things that go on at Timken Grange.


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Timken Grange is calculated as follows: ( (328 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 380 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timken Grange is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (6)

Louise

Louise Mulvany

Job Title: Home Manager

Joined: 2019

My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,


I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.


I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.


I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.


Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.


Kelly

Kelly Tomkin

Job Title: Deputy Manager

Joined: 2018

I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.


I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.


I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.


Caroline

Caroline Rielly

Job Title: Administrator

Joined: 2022

I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.

I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.


The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.


I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.


Emma

Emma Gardner

Job Title: Kitchen Manager

Joined: 2020

Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.


Hollie

Hollie Butcher

Job Title: Head of Housekeeping

Joined: 2021

Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.


Mark

Mark Glazebrook

Job Title: Handy Person

Joined: 2024

Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.


Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.


Frequently Asked Questions about Timken Grange

What types of Care is Timken Grange registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Timken Grange provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Timken Grange have?

There are 66 Single Rooms.

What are the Facilities & Services at Timken Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Timken Grange to the centre of Northampton?

1.9 mile(s) as the crow flies, distance by road may be significantly further.