I have deep respect for you all and I am eternally grateful to you for your ongoing support
Glynne C (Daughter of Resident)
My friend is very happy there which in turn makes me happy.
Robert C (Friend of Resident)
The staff at Timken Grange are amazing, and extremely well trained.
John C (Son of Resident)
Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.
Visitors are welcome at Timken Grange.
Onsite parking is available, including disabled spaces.
Timken Grange has a Review Score of 9.9 (9.862) out of 10, based on 33 reviews in the last 2 years. Over all time Timken Grange has 90 reviews.
Review from S F (Daughter-in-law of Resident) published on 16 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your wonderful review. Your mother-in-law is a massive part of the home and we love that you as a family play an active role in things that go on at Timken Grange.
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Review from M R (Granddaughter of Resident) published on 13 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you, it was such a lovely day and great to see so many family members attending and enjoying themselves, your grandmother really loved having you there.
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Review from M R (Great-granddaughter of Resident) published on 13 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your lovely review, we are so pleased that you enjoy visiting your great-grandmother here at Timken Grange and feel included in the fun activities that we provide.
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Review from W S (Wife of Resident) published on 13 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your lovely review, I am pleased that he is spending time with residents and enjoying everything that is going on around the home. I will pass your thanks onto the team.
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Review from John B (Son of Resident) published on 11 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your kind words, your mother was a pleasure to look after and we would love her to come back and stay again.
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Review from L D (Granddaughter of Resident) published on 10 October 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your feedback, we very much enjoyed looking after your grandmother, she settled in very quickly and soon became a firm favourite with staff and residents. We will look forward to seeing her again soon.
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Review from D C (Daughter of Resident) published on 14 July 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your review, we are so glad you love our home and we are able to support your dad.
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Review from Denise N (Daughter of Resident) published on 2 July 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your review, we really appreciate your kind words. We are so glad you love our home!
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Review from T D (Daughter of Resident) published on 28 June 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your review, we really appreciate your feedback. We are so glad you love our home.
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Review from Yvonne C (Daughter of Resident) published on 16 May 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for this wonderful review, my team are so dedicated. It is lovely for them to receive such lovely feedback.
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Review from Andrew W (Stepson of Resident) published on 16 May 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
There is a wonderful sense of community here at Timken Grange, we love to watch residents such as your stepfather forging new friendships and enjoying the company of others. Thank you for sharing your thoughts with us, it is always nice to get such positive feedback.
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Review from Alexandra R (Daughter of Resident) published on 11 May 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your kind words, we were honoured to be chosen to offer care and support to both your mum and your family and we are happy to know that you were content with the service provided. It makes us smile to know that you consider us friends.
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Review from Vaughan L (Son of Resident) published on 14 April 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you so much for your kind words. It was an honour and a pleasure to care for your mother and we are delighted to hear that you were so pleased with the care that we provided.
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Review from Malcolm A (Son of Resident) published on 22 February 2023
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Reply from Louise Mulvany, Home Manager at Timken Grange
Thank you for your lovely review of Timken Grange, Mum truly is loved by everyone here and we thank you for choosing Timken to be her home.
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Review from J W (Daughter-in-law of Resident) published on 28 November 2022
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Reply from Louise Mulvany, Care Manager at Timken Grange
Thank you so much for your kind review, the team miss her deeply as she was such a big part of their lives for so long. Her garden will continue to be looked after and loved so that it can still be enjoyed by the other residents.
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Review from John P (Son of Resident) published on 18 October 2022
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Reply from Amanda Robinson, Manager at Timken Grange
Thank you for taking the time to review us John and thank you so much for allowing us the opportunity to care for Dad. He was a charming gentleman and very easy to love and care for, we are missing your visits and of course the biscuit supply that came with you. Please keep in touch and pop in to see us now and again.
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Review from Karen G (Son of Resident) published on 18 October 2022
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Reply from Amanda Robinson, Home Manager at Timken Grange
Thank you so much for your feedback, my team are a credit to Timken Grange and I am delighted to read that you are so happy with the service that they are providing. Thank you for entrusting us with your father's care, it is an honour to care for him.
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Review from P A (Son of Resident) published on 5 September 2022
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Reply from Amanda Robinson, Manager at Timken Grange
Hi Paul, Thank you for taking the time to review our Home, just so you are aware, Due to Covid restrictions we have been unfortunately prevented from inviting family into our home for meals. However, we have recently held a family forum meeting and families were informed we are now offering families a booking system to join their loved ones for meals. This is already in place and you are able to book in as of Monday 12th September. For details and bookings please call the home directly. We also do have air conditioning in the building, it did struggle during the adverse temperatures we have had of recent. I am sorry you have witnessed smells during a visit. Again we do manage these, however, as you can imagine, short-term smells are unavoidable and we do once identified, eliminate smells promptly. Thank you so much for your suggestions, all suggestions are reviewed and actions taken where possible to improve our service.
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Review from Andrew C (Son of Resident) published on 8 August 2022
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Reply from Amanda Robinson, Manager at Timken Grange
Hi Andrew, thank you so much for this wonderful review, the time taken to provide feedback is very much appreciated. I would also like to thank you for the email. it was a pleasure and privilege to look after Dad, thank you for giving us the opportunity to care for such a wonderful man. We wish you and your family well, and all the best for the future.
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Review from Lou W (Daughter of Resident) published on 30 June 2022
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Reply from Amanda Robinson, Home Manager at Timken Grange
Thank you so much for this wonderful review. It has been my pleasure to assist you and we are delighted that you chose us to care for Mum, it is lovely having her around. I will pass your kind words on to the team and as always I will be here if you need me.
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The Review Score of 9.9 (9.862) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for Timken Grange is calculated as follows: ( (340 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 392 Ratings = 4.862
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Timken Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jan 2023
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Job Title: Home Manager
Joined: 2019
My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,
I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.
I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.
I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.
Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.
Job Title: Deputy Manager
Joined: 2018
I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.
I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.
I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.
Job Title: Administrator
Joined: 2022
I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.
I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.
The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.
I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.
Job Title: Kitchen Manager
Joined: 2020
Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.
Job Title: Head of Housekeeping
Joined: 2021
Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.
Job Title: Handy Person
Joined: 2024
Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.
Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.