Timken Grange

Timken Way South, Duston, Northampton NN5 6FR
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9.9 90 Reviews
  • Timken Grange, Northampton
Timken Grange is located in the village of Duston and the home is purpose-built and finished to a very high standard. The home continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory.

Timken Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms with wet room provision. Timken Grange's facilities include a cinema room and a coffee shop area as well as cosy, quiet lounges where residents can relax and socialise.

Putting residents at the heart of everything they do, the dedicated care team at Timken Grange spend time getting to know their residents, and work with them and their loved ones to create detailed care plans that ensure their needs are met, now and in the future. They strive to ensure all aspects of the service provided is focused on individual and compassionate care, with respect and dignity at the forefront.

Timken Grange is operated by Anchor. As one of England's largest not-for-profit providers of housing and care for older people, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Timken Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Mulvany (Home Manager)
  • Admission Criteria
    • Please contact Timken Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Timken Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,523
    • Self-Funded Residential Dementia Care from £1,523
    • RESPITE Self-Funded Residential Care from £1,523
    • RESPITE Self-Funded Residential Dementia Care from £1,523

  • Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.
  • (these prices are only a guideline, please contact Timken Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Timken Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Timken Grange Reviews (90)

Total of 90, showing 41-60
9.9

Timken Grange has a Review Score of 9.9 (9.862) out of 10, based on 33 reviews in the last 2 years. Over all time Timken Grange has 90 reviews.

Overall Experience

  • 79
  • 10
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  • 1

Date Published

90
6
10
33
57

Review from J T (Resident) assisted by family/friend published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent for the most part. The quality of food could be better.

Reply from Kerry Goodearl, PR Manager at Timken Grange

Thank you for your feedback. We are delighted to hear that you are happy with our service. We take all feedback very seriously and will pass your comments regarding the food to the kitchen team, we do liaise with residents regarding food options and quality and would welcome any further suggestions that you have regarding the menu.


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Review from Susan P (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the short time that Mum has been in your care, we have been generally satisfied with most aspects of the care provided. There is an issue with the laundry, some items are missing, which is difficult to understand as every item is labelled and buttoned. The staff are always very welcoming, and on
the whole, show a good amount of care. The Jubilee celebration day was amazing. The staff worked so hard to make it a day to remember by all - well done.

Reply from Amanda Robinson, Home Manager at Timken Grange

Thank you for taking the time to leave this review. We are delighted to hear that you are satisfied with the level of care that we are providing for Mum but very sorry to hear that you have had issues with misplaced clothing. We will certainly investigate this issue for you. I am very to happy that you enjoyed our jubilee celebrations. I would agree that the team did us all proud, it was a great day.


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Review from Anita S (Niece of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My most sincere thanks to each and every one of you who have cared for my Uncle. You all do the most amazing job of dealing with so many complex issues. You went over and above the call of duty by caring for my cousin and his daughter when they arrived from NZ after an 18-month absence due to Covid.
You eased what was a painful goodbye to a loved Father and Grandad, always respectful but also highlighting the man that was my uncle. Thank you so much.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you for this amazing review, Anita. It was our pleasure caring for your uncle and it was lovely to finally meet his son and granddaughter after hearing so much about them. We will make sure the team get to read this review as they will appreciate it very much. We know that we will be seeing you again and look forward to it.


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Review from J J (Resident) assisted by family/friend published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We've lived here for two months, learning all the time and gradually settling in. The accommodation is comfortable and practical, the staff are all very attentive and look after us well. The food is good with a varied menu over 4 weeks, and special requirements are dealt with well. We are now settled
and very content.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you for your wonderful feedback, I will share this with the team who will be so happy to hear your kind words. Thank you for choosing Timken as your home, we are privileged to have you as part of our family.


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Review from S B (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our fears about placing Mum in care have been completely alleviated. She is so cared for, and we are so happy with her care and support.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for the review, we love having you and your loved one as part of our wonderful family, so pleased you are so happy. I will share your feedback with the team.


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Review from T C (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, staff are warm and welcoming. Mother seems happy and content. For the platinum jubilee, unexpected guests were welcomed in and in a calm, professional manner, staff extended the space and were inclusive throughout. One area that would significantly improve the overall care would be to make sure
my mother has her hearing aids in and that there is battery life.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for your wonderful feedback, please be reassured that any feedback is taken seriously and we have shared it with the team and taken action, implementing systems to resolve the concern relating to the hearing aid. Thank you.


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Review from Dafydd L (Grandson of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time we arrived, we were greeted by a member of staff who was very helpful and guided us to where we wanted to go. They were very polite and made sure we had everything we needed. We came during the Queen's platinum jubilee where we were all provided with a satisfactory cup of tea and sandwiches,
strawberries and scones. The environment was overall good and well organised. Very good experience.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you for taking the time to provide a review, we welcome all feedback. We are so pleased you enjoyed the Jubilee celebrations, our team and residents also had an amazing time. I will share your kind feedback with the team.


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Review from C R (Niece of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is quite happy in the home but would like to be taken out more often.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for taking the time to provide feedback. All feedback is taken with the greatest seriousness and we strive to make improvements in areas raised. Your feedback will be shared with the team.


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Review from Dennis B (Son-in-law of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have created a wonderful atmosphere for the jubilee weekend. Three times the turnout they expected but the management catering and care team have stepped up in an amazing way. Such care and love from everyone here and Timken Grange.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much, what a wonderful review. The will team appreciate your kind words, we put our heart into everything we do and it is lovely to see that this is recognised, thank you.


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Review from Rob T (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Timken Grange for just over 6 months. It did take her a while to settle in, but now she is living there happily. The manager has listened to any concerns we may have had in those early days and took steps to ensure that Mum’s needs are catered for. The management and staff really do
care about the residents well being and we see that Mum has made friends, both with staff and other residents. There are many activities which Mum joins in with regularly – and she particularly enjoys singing along, and dancing at the musical events. There are also occasional trips out – she has even been taken to the local pub! It was a difficult task trying to find a care home for Mum, but I believe that we could not have found a better care home for her than Timken Grange.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much, Rob, for taking the time to provide this lovely review and thank you so much for choosing Timken and putting your trust in us to care for Mum. I will share your kind feedback with the team.


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Review from Sarah B (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are simply amazing, doing everything possible to make sure all my dad’s needs are met and more. Always going that extra mile. They have given my dad his get up and go back, he is the happiest he’s been for some time.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you, Sarah, for taking the time to provide this review. It means so much to the Timken family to hear your feedback. We are so fortunate to care for so many wonderful residents and we thank you for choosing Timken Grange. We know how hard it is to put your trust in others to care for your loved one. Thank you.


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Review from Nicki B (Daughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Timken for nearly 2 years. In the beginning, he joined in with many of the activities but more recently he has had a number of visits to the hospital and since returning to the home he has been fairly immobile. The staff assured me that there was nothing they couldn't provide
from a care point, even changing his bed to a more suitable electric type and implementing a hoist to help him in and out. Usually, on my visits, he sleeps either in bed or in his chair so imagine my delight when I arrived yesterday to be told he was up having his hair cut. He'd been to the lounge for lunch for the first time in 2 months and he is putting on weight. The staff work continuously to make sure he is getting the care he needs and yesterday they even went out and bought him a beer (alcohol-free of course!) His face was pure ecstasy! They really do go the extra mile and I honestly can't thank them enough. I would highly recommend Timken Grange. It's like my extended family!

Reply from Amanda Robinson, Manager at Timken Grange

Thank you, Nicki, so much for taking the time to review Timken. Your kind words will be shared with the team. It is with great pleasure and privilege that we are able to care for Dad so thank you for putting your trust and faith in the Timken team. Thank you, Amanda Robinson, Home manager.


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Review from Stephen W (Son of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is now 97years old, has been at Timken Grange since it opened when she claimed it was like a five-star hotel, and now it is truly her home and she feels secure within its bright and airy rooms. The staff make every effort and more to ensure her happiness and my mother considers them friends
with whom she can feel fully at ease. She has a regular in-house hairdresser and manicurist while, as well as the many daily activities offered, there is a plush purpose-made cinema with sofas. The staff even arrange regular facetime chats with my mother as we live a considerable distance from Northampton. My mother has many ailments but we feel secure in the knowledge that staff ensure she has the medication as prescribed and closely monitors her 24-hours a day, to be on hand to make sure appropriate medical care is provided promptly when required. Timken Grange saved my mother’s life when she was at a low 4-years ago and offers her a safe, dignified and extremely comfortable final years.

Reply from Amanda Robinson, Home Manager at Timken Grange

What a wonderful review, such kind words. Thank you, I will pass your feedback on to the team. We are very fortunate to be able to meet and care for many wonderful people during the course of our work, your mother being one of them. It has been a pleasure and an honour to care for Mum over the years.


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Review from E L (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly Dad was only in Timken Grange Care Home for a week before he was taken back into hospital and passed away. We feel sad that he never truly experienced life at Timken. We were looking forward to becoming part of the Timken family! We would like to thank everyone at Timken for their support, care
and compassion and for looking after Dad so well when he was with them.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you for taking the time to review Timken at such a sad time, we are so sorry for your loss. Your kind review will be shared with the team, thank you for choosing Timken and putting your trust in the team to look after Dad.


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Review from M G (Wife of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all areas. Very safe and stimulating home. Very caring and kind.

Reply from Amanda Robinson, Home Manager at Timken Grange

Thank you so much for taking the time to submit this review, I am happy to know that you hold our home in such high regard, I will pass your kind words on to the team.


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Review from Craig F (Son of Resident) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of the care home since July 2018 and since the transfer of ownership last year, we have seen changes for the better. I often see directors and members of the management team at the home who are always engaging. I am always welcomed into the home for my visit, which has
been difficult through the Covid-19 pandemic and as she is at the end of her life. Since the new manager arrived, the manager has gone out of her way to ensure that my mother's needs have been met; nothing is too much trouble and she is passionate about working at the home, being very hands-on and engaging with family members and all members of staff/management to ensure that the home provides the best care for residents. The manager shows empathy towards all residents and has a great team of senior staff members around her who share the same commitment, all of whom I have got to know and ensure that my mother is kept comfortable. I feel assured at all times that my mother is in the best place. Well done TG.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for your feedback Craig, it is such a privilege to have the opportunity to care for Mum. We are very proud of the improvements made here at Timken Grange and it's wonderful for this to be noticed and commented on. Thank you for taking the time to provide us with your feedback, this will be shared with the team here at Timken Grange.


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Review from Denise C (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving six months ago, Mum has improved greatly in physical terms and her general outlook. The staff are friendly, helpful and there is always laughter around. We are kept up to date with all information necessary and are very impressed with the care, activities and generally the home.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for taking the time to provide a review for Timken Grange and thank you for choosing this home, putting your trust in us and allowing the team at Timken Grange the privilege and opportunity of looking after and caring for Mum.


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Review from Laurie A (Daughter of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Timken Grange and particularly, the general manager, could not have been more helpful and accommodating in what has been a difficult time for us. The standard of care and attention to detail has been amazing and we can't thank them enough.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for taking the time to provide this lovely review. Your kind words will be communicated to the dedicated team here at Timken. Thank you for choosing Timken Grange and giving us the opportunity to care for Mum and Dad.


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Review from Trevor B (Son of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Timken Grange for a couple of months, having been previously in a care home for one month, which she hated. From our very first visit, the staff have been most welcoming, courteous, and polite. The rooms are equal to a very good hotel chain, the food is varied and ample. The overall
care, compassion and warmth she receives is second to none. From the moment my mum said she would like to reside at Timken Grange, the management and all staff have done everything they can to make her as comfortable and happy as possible.

Reply from Kerry Goodearl, Sales & PR Manager at Timken Grange

Thank you so much for taking the time to review our home. We are delighted to know your mum is happy here, we love having her around. The team work exceptionally hard to ensure that our residents are well cared for and happy and feedback such as yours, is gratefully received.


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Review from Trevor S (Son of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother lived at Timken Grange for two years, until her death. Our family is full of gratitude for the care and love she received. She arrived withdrawn, reclusive and confused. The Care and Lifestyle teams deserve great credit for how they helped her into better habits and coaxed her into sociability.
Her smile returned and she would often tell us "I love it here." Staff enjoyed learning her story, making her laugh, holding her hand. As Mum's dementia accelerated and she could do very little, staff would sit with her, play her favourite CDs, help her eat and drink, bring the therapy dog to see her - even sing to her. The management were outstanding in the Covid pandemic, finding ways of being very protective of residents without being insensitive or heavy-handed to relatives. We would recommend Timken Grange wholeheartedly to anyone wishing excellent, compassionate care for their relative.

Reply from Kerry Goodearl, Sales & PR Manager at Timken Grange

It was a great honour to care for your mother, her smile was infectious and her affection for our home and the team members was heartwarming. We are so grateful that you have taken the time to share this review with us and that you were happy with the service that we provided to both you and your mother.


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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Timken Grange is calculated as follows: ( (340 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 392 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timken Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (6)

Louise

Louise Mulvany

Job Title: Home Manager

Joined: 2019

My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,


I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.


I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.


I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.


Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.


Kelly

Kelly Tomkin

Job Title: Deputy Manager

Joined: 2018

I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.


I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.


I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.


Caroline

Caroline Rielly

Job Title: Administrator

Joined: 2022

I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.

I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.


The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.


I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.


Emma

Emma Gardner

Job Title: Kitchen Manager

Joined: 2020

Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.


Hollie

Hollie Butcher

Job Title: Head of Housekeeping

Joined: 2021

Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.


Mark

Mark Glazebrook

Job Title: Handy Person

Joined: 2024

Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.


Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.