Timken Grange

Timken Way South, Duston, Northampton NN5 6FR
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9.9 90 Reviews
  • Timken Grange, Northampton
Timken Grange is located in the village of Duston and the home is purpose-built and finished to a very high standard. The home continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory.

Timken Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms with wet room provision. Timken Grange's facilities include a cinema room and a coffee shop area as well as cosy, quiet lounges where residents can relax and socialise.

Putting residents at the heart of everything they do, the dedicated care team at Timken Grange spend time getting to know their residents, and work with them and their loved ones to create detailed care plans that ensure their needs are met, now and in the future. They strive to ensure all aspects of the service provided is focused on individual and compassionate care, with respect and dignity at the forefront.

Timken Grange is operated by Anchor. As one of England's largest not-for-profit providers of housing and care for older people, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Timken Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Mulvany (Home Manager)
  • Admission Criteria
    • Please contact Timken Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Timken Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,523
    • Self-Funded Residential Dementia Care from £1,523
    • RESPITE Self-Funded Residential Care from £1,523
    • RESPITE Self-Funded Residential Dementia Care from £1,523

  • Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.
  • (these prices are only a guideline, please contact Timken Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Timken Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Timken Grange Reviews (90)

Total of 90, showing 61-80
9.9

Timken Grange has a Review Score of 9.9 (9.862) out of 10, based on 33 reviews in the last 2 years. Over all time Timken Grange has 90 reviews.

Overall Experience

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  • 10
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Date Published

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Review from Sharon W (Daughter of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Leadership poor. Very little actual care or record keeping. Poor especially from the management team. Tendency when things go wrong to blame the resident. There is a poor defensive culture and lack of training for staff. Unfriendly for the most part and too much emphasis is placed on looking ‘good’
rather than focusing on the residents.

Reply from Kerry Goodearl, Sales & PR Manager at Timken Grange

First and foremost I would like apologise for the experience detailed in your review and any inconvenience this may have caused, as well as any miscommunication which may have occurred leading to your distrust.
We understand that you may be frustrated, we have attempted to make contact to gain information of which would support improvements within our service, if you feel able to give us the opportunity to correct the issues raised, we will do our best to resolve your concerns.
We would like to thank you for the time you have taken to leave valuable feedback.


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Review from Susan D (Daughter of Resident) published on 11 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Timken Grange 2.5 years ago when she was unable to live independently and needed care. The staff made her welcome and encouraged her to participate in various activities. Having her hairdresser regularly was very important to her wellbeing. Being confined to a wheelchair, a highlight
was to be taken out in the cab, stopping for ice cream. The standard of care she received when she entered end-of-life care, was excellent, being treated with the dignity she deserved. I would like to thank all the staff for looking after her so well, during very difficult and challenging times.

Reply from Jessica Tilson, Executive Assistant at Timken Grange

Thank you for taking the time to review our wonderful home and sharing such lovely feedback. We will be proud to share these comments with all of our hard-working team who care dearly for all of our residents. I am pleased to hear Timken Grange were able to support your Mother and provide a fulfilled lifestyle during her time with us.


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Review from Mike F (Son of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home enough. The facilities are excellent, but more importantly, all the staff were kind, friendly and knowledgeable. Nothing was too much trouble for them and they went out of their way to give my father the support he needed.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for this lovely review, we will ensure this is passed on to the team. We are pleased your experience was so positive and thank you for putting your faith and trust in us, looking after your father was a pleasure and a great privilege.


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Review from Adrian G (Son of Resident) published on 23 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Timken Grange has achieved a very high standard of presentation and implementation of a caring package. It can be easily added to any shortlist of 'World Class' care facilities, and it truly is a 'home from home'. I would not hesitate to recommend it to anyone for the support, care and provision of
their loved one's needs. Staff really do care, and demonstrate this in many ways, right down to the smallest (often very important) details. The facility is spotless and is currently undergoing a refresh of most rooms and general spaces, and after only 3 years since opening. How many other homes could match that? Food quality, choice and presentation is of a very high standard and includes the old favourites as well as newer dishes. Entertainment is frequent, varied and fresh whilst providing an opportunity for residents to enjoy new experiences such as flower arranging or cake making. Just visit and absorb the welcoming atmosphere and surroundings. Superb!

Reply from Jessica Tilson, Marketing at Timken Grange

Thank you so much for taking the time to write such an amazing review. We really appreciate all feedback and we are excited to share this with our wonderful team members at Timken Grange. The team go above and beyond and work extremely hard to provide their residents with the highest standard of care, whilst ensuring their wellbeing is at the heart of all they do. The team will be so pleased to have received this review.


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Review from M B (Daughter-in-law of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely caring and compassionate as regards the residents. Lots of activities and outings are all-inclusive. Nothing is too much trouble for the staff who are all very friendly and welcoming. I would highly recommend Timken Grange to anyone.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for the wonderful feedback. Your kind words will be shared with the team. We are so pleased you have had such a positive experience. We will continue to work on service improvements to ensure we continue to meet and exceed expectations.


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Review from Carol B (Daughter of Resident) published on 11 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well another brilliant day last Sunday 3rd October, celebrating with our Mum and staff at the family fun day.
The staff of the Lifestyle team was brilliant, and all the other carers that made the day so special for all the residents.
Well done all

Reply from Amanda Robinson, Manager at Timken Grange

Thank you for your positive feedback towards Timken Grange care home, we are pleased to hear you have enjoyed our fun days, we are committed to delivering a high quality of activity for all residents to enjoy.


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Review from Elizabeth B (Niece of Resident) published on 29 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Timken Grange hosted a family fun day on 29th August 2021, inviting two family members of each resident to a garden party. The Timken team pulled out all the stops and created a fabulous event, full of joy. Although the Timken team has been exemplary throughout the pandemic in doing what they could
to ensure continuity of visits within legal guidelines, it was amazing to have a larger get together (Covid guidelines were respected, visitors wore facemasks inside and took lateral flow tests) and have a chance to spend quality time with loved ones. Timken has a Lifestyle Team, who attend to the 'fun stuff', arranging entertainment, activities and trips out. For this event, they'd arranged circus performers, live music and a BBQ. The theme was 'The Greatest Showman' - the staff dressed up in fantastic outfits. My one-year-old daughter came too, it was so sweet to see her playing with children of the Timken staff - equally as kind-hearted as their parents. Thank you Timken.

Reply from Amanda Robinson, Manager at Timken Grange

Thank you so much for your wonderful feedback, this has been shared with the team who are very grateful for the recognition of all their hard work. We look forward to seeing you soon.


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Review from Susie H (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Timken Grange for 20-months. Her care during that time was consistently excellent, there were some issues around laundry, but these were always resolved pleasantly and swiftly. My mother had vascular dementia and gradually deteriorated becoming more unwell. During the last
few weeks of her life, the care and kindness she received knew no bounds. The staff team were absolutely incredible and helped to make her last few weeks as easy as possible for both her and us the family. If I was dying and I couldn’t be looked after at home, I would move into this home, providing it was still the same staff. The only bump in the road came from some of the nurses who came from outside the home to treat my mother, and some of them did not listen to the care staffs’ request re medication, which I found difficult, as the care staff were with mother 24-hours a day, not just coming in for 20 minutes each day. I cannot recommend this home highly enough!

Reply from Isobel Scott, Home Manager at Timken Grange

Thank you for your kind words. It is always a great comfort to the team to hear that we have achieved our goal; to give the best care. This has been more challenging in these difficult times, but we have found ways to adapt to ensure the great care we are so proud of can continue. We always feel a loss when someone passes on but feel proud to have met that person and their family. Thanks again.


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Review from Angela M (Cousin of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having extensive experience visiting relatives in other care homes, Timken Grange stands head and shoulders above the rest.
The staff show such compassion for residents and from the first moment I visited, I was struck by the sound of laughter.
During the recent pandemic, I have been in awe of the
team, going above and beyond to keep our loved ones safe, working tirelessly under enormous pressure. With visiting not possible, the team installed new technology and increased communications with families, doing everything they can to keep us in touch with loved ones, and them with the outside world.
The Lifestyle Team are ingenious in their invention of activities designed to entertain the residents – this didn’t stop during the pandemic, they just had to think more creatively!
When we can visit safely again, I look forward to joining my cousin for lunch or tea – Timken has lots of cosy corners for private conversations and guests are always made to feel welcome.

Reply from Isobel Scott, Home Manager at Timken Grange

Thank you very much for your positive feedback and taking the time to write a review. I am very proud of my team, and all that they do and will ensure they receive this wonderful feedback. Thanks again for all of your comments; we really appreciate them.


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Review from P B (Daughter of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the COVID-19 period, the staff at the home have all remained positive, cheerful and have worked to the very best standards to make my mother's continued stay enjoyable and fulfilled. They have worked to keep my mum informed, occupied, interested and cared for as well as doing their very best
to keep her safe from infection. They have used IT to keep us in touch and to continue to deliver some of the activities. Thank you to all.

Reply from Isobel Scott, Home Manager at Timken Grange

Thank you so much for your feedback and taking the time to write a review. We will ensure our staff receive this lovely feedback; they put their hearts and souls into caring for our residents every day and will be delighted to hear your comments. Thanks again, it is very much appreciated.


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Review from Deborah C (Daughter-in-law of Resident) published on 22 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are delighted to share our findings for the remarkable care home Timken.
We recently placed my Mother-in-law within their care and are completely bowled over with how splendid it is. Mum was reluctant to give up her own home initially and with the warm welcome and support of the magnificent
staff, the transition has been painless.
The staff have gone above and beyond to ensure that Mum has settled in despite restrictions of COVID. It is a dazzling beacon of wonderfulness with delicious and nutritious food even a glass of wine if wanted. It is immaculate and high-quality fittings to all rooms. An abundance of activities that are personalised to Mum. Hairdressers on site. GP just across the car park. A cinema, and so the list goes on. If you are looking to find the ultimate care package for a loved one, please stop and look at this one, it has it all.

Reply from Isobel Scott, Home Manager at Timken Grange

Thank you so much for taking the time to review our home. We are delighted to receive such positive feedback, which we will share with the entire team as they love to learn how all their hard work is received. Thanks again for all of your wonderful comments, they are very much appreciated.


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Review from B C (Wife of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An all-round pleasant experience.
At 85 if I get to the stage where I am unable to care for myself I will book into Timken Grange.

Reply from Vicki Warren, Home Manager at Timken Grange

Thank you Betty for providing your review and feedback for Timken Grange and we are delighted that you would choose us over anyone else as your key care provider - that makes us extremely happy and proud. I will share this with the entire team who will be so happy to learn of this and your views of home and service. Thanks again.


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Review from S M (Friend of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely home, clean, bright, bustling with life and stimulation.
Lots of staff, all engaging.
How nice it is to see my friend settled.
Thank you Timken Grange.

Reply from Vicki Warren, Home Manager at Timken Grange

Thank you for taking the time to review Timken Grange. We are delighted that you and your friend are so happy with our home and services and I will share this with the entire team as we all find the feedback, especially such positive feedback as yours, an excellent way of understanding how our hard work affects others.


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Review from Jane R (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is extremely comfortable and staff are all excellent. My dad is happy to be here and we have peace of mind.

Reply from Vicki Warren, Home Manager at Timken Grange

Thank You Jane for taking the time to review our home. We use the feedback from all our reviews to help the entire team understand how their work is received. We are delighted that you, your family and your dad are happy with our services and your dad enjoys living with us.


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Review from Gill W (Daughter of Resident) published on 10 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we walked in we knew that Timken Grange was the Care Home for my 95-year-old Mother. We first visited without an appointment and were welcomed and shown around the entire Home. There were no unpleasant odours and the atmosphere was both friendly and welcoming. The residents' bedrooms
are clean, spacious and tastefully decorated. The home offers a cinema room and a beautiful tea room. The food is of an extremely high standard with several choices for each meal. Everything is included in the monthly cost including taking residents for appointments, hairdressing in the home's salon, chiropody and trips organised by the wonderful activity staff. Relatives are welcome at any time and are offered complimentary drinks and meals if requested. All staff from owners, management, carers and all the support team treat residents with the utmost dignity, respect and patience and I have always been regularly contacted with any concerns. I would recommend Timken Grange without reservation.

Reply from Vicki Warren, Home Manager at Timken Grange

Thank you for taking the time to review Timken Grange Gill. We are delighted that your mum and yourself are so happy to with everything we do and provide at our home. I will share your comments and feedback with the entire team as it helps the team to understand that everyone's effort is appreciated so thank you again for taking the time to write up a written review.


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Review from John W (Son of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here since last September and I'm extremely happy with the care and attention she receives. I can't praise the staff enough for the way they care for her.

Reply from Vicki Warren, Home Manager at Timken Grange

Thank you, John, for your review. We are delighted you are happy with everything we do at Timken Grange and will share your comments and feedback with the entire team.


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Review from Guy M (Son of Resident) published on 8 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed residential care while she recovered from a hip replacement operation. This was the first time she had been in any form of residential care and was extremely nervous.


Timken Grange has been excellent. The standouts were very new, clean and well-equipped facilities and the incredibly

friendly, helpful and supportive staff. Mother was blown away at the attention she received, where nothing was too much trouble. I found dealing with Timken from initial enquiry, visit and during her stay, effortless and stress-free. There were activities daily, which again mother enjoyed.


Mother stayed for a month, arriving 4 days after her op. The relaxed and supportive environment, as well as constant good humour from everyone, has left her feeling sad to leave and grateful for everything the staff have done for her.


Overall, a great choice and helped Mother get back on her feet (literally) and have no hesitation recommending. We would use again in the future without hesitation.


Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home Guy. I know from Vicki and Allison that the whole team enjoyed having your mum to stay with us. We share all the feedback we get with the entire team so it's a great way of our understanding where we get things right and where we can improve. We are delighted that both your mum and yourself have been so happy with all that we provide at Timken.


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Review from Catherine T (Daughter-in-law of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is superb and visitors are welcomed at any time to visit their loved ones. My mum-in-law is treated with respect, dignity and cheerfulness and every single carer we have met has a great attitude with a sense of humour, which my mum-in-law loves. If we raise anything that we have noticed,
it is attended to immediately. They also notice if things need addressing, for example, the carers noticed that her skin condition may have been affected by the washing powder we had been using and changed it to one for sensitive skin. Good decisions have been made calmly and rationally, for example, when a GP or hospital appointment has been needed. There is always something interesting going on for the residents. The variety of activities was one of many things that attracted us to Timken Grange. The level of cleanliness is superb, the food is outstanding. We visited a number of homes before deciding on Timken Grange and are constantly reassured that we made the right choice.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home and provide your detailed feedback. We rely on feedback to continually feed back to the entire team and it is an excellent source for us to understand what we are doing right, and where we might improve. We are thrilled that you and your mother in law are so happy at Timken.


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Review from Hayley B (Granddaughter of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say thank you on behalf of the family to you and everyone at Timken for the beautiful flowers at the funeral, but most of all I want to say a huge thank you for all the support you’ve given us and Nanny since the recent passing.


You’ve been an amazing support network personally

for both of us since Nan arrived at Timken and through this testing time.


We can't thank you enough.


Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for your review of Timken and in particular thank you for your kind words which will be shared with the entire team. We are so pleased that you found us supportive at this time.


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Review from Martin W (Son-in-law of Resident) published on 11 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum-in-law has been a resident since January and the home, facilities and staff are absolutely excellent. The staff could not be more helpful nor more kind and caring. The food is all freshly prepared and cooked and is very good. I cannot recommend Timken Grange enough, it is wonderful.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review Timken Grange. We are delighted that you are happy with our high standards of care and services. We share all feedback with the entire team as it helps us understand what we are doing well and any areas where there is room for improvement. Thanks again for sharing your feedback, we appreciate it.


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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Timken Grange is calculated as follows: ( (340 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 392 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timken Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (6)

Louise

Louise Mulvany

Job Title: Home Manager

Joined: 2019

My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,


I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.


I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.


I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.


Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.


Kelly

Kelly Tomkin

Job Title: Deputy Manager

Joined: 2018

I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.


I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.


I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.


Caroline

Caroline Rielly

Job Title: Administrator

Joined: 2022

I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.

I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.


The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.


I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.


Emma

Emma Gardner

Job Title: Kitchen Manager

Joined: 2020

Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.


Hollie

Hollie Butcher

Job Title: Head of Housekeeping

Joined: 2021

Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.


Mark

Mark Glazebrook

Job Title: Handy Person

Joined: 2024

Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.


Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.