Timken Grange

Timken Way South, Duston, Northampton NN5 6FR
Submit a Review
9.9 90 Reviews
  • Timken Grange, Northampton
Timken Grange is located in the village of Duston and the home is purpose-built and finished to a very high standard. The home continues to welcome new residents for permanent and respite care. The home is built on the site of the former British Timken Factory.

Timken Grange is proud to have achieved Veteran Friendly Framework (VFF) accreditation to provide personally tailored support for veterans.

The home provides friendly and comfortable residential and dementia care for up to 66 residents in single en suite rooms with wet room provision. Timken Grange's facilities include a cinema room and a coffee shop area as well as cosy, quiet lounges where residents can relax and socialise.

Putting residents at the heart of everything they do, the dedicated care team at Timken Grange spend time getting to know their residents, and work with them and their loved ones to create detailed care plans that ensure their needs are met, now and in the future. They strive to ensure all aspects of the service provided is focused on individual and compassionate care, with respect and dignity at the forefront.

Timken Grange is operated by Anchor. As one of England's largest not-for-profit providers of housing and care for older people, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

Show Timken Grange on the Map

Care Provided by Timken Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Louise Mulvany (Home Manager)
  • Admission Criteria
    • Please contact Timken Grange directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Timken Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,523
    • Self-Funded Residential Dementia Care from £1,523
    • RESPITE Self-Funded Residential Care from £1,523
    • RESPITE Self-Funded Residential Dementia Care from £1,523

  • Our Inclusive fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Timken Grange directly for more information on our fees.
  • (these prices are only a guideline, please contact Timken Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Timken Grange.


  • Parking

  • Onsite parking is available, including disabled spaces.


Timken Grange Reviews (90)

Total of 90, showing 81-90
9.9

Timken Grange has a Review Score of 9.9 (9.862) out of 10, based on 33 reviews in the last 2 years. Over all time Timken Grange has 90 reviews.

Overall Experience

  • 79
  • 10
  • 0
  • 0
  • 1

Date Published

90
6
10
33
57

Review from Bev C (Daughter of Resident) published on 4 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Timken Grange in March 2018 following an extended stay in hospital. The Grange very quickly became her new home and we always felt very welcome to visit. Sadly, mum had several short stays in hospital due to age-related failing health, but we managed to get her back "home" for end of
life care. This was a very difficult time for all concerned, especially the last few weeks, from leaving hospital to her passing away, but the care given to mum and the family when we were there for extended visits was exceptional, going above and beyond what we would have expected. I would not hesitate to recommend them and wish them all well for the future.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you, Bev, for taking the time to share your views, especially at this time. We are delighted that we were able to make mum feel so at home and that her time with us brought joy to her and her family. We share all feedback and the team will be immensely proud and pleased to learn how much their efforts impacted on your mum and your family. Thank You - she was a joy to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Son of Resident) published on 20 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely well-featured care home, providing independence if needed to the residents and full care where needed. Both of my parents are here, they have apartments next to each other. Everything is provided; hair care, manicure, chiropody etc. The cost of these is included in the fee. Food is freshly-prepared
by permanent chefs. I feel that they are both very happy there. The staff are extremely attentive and even someone as attention-demanding as my dear old dad does not faze them! The cost here could be considered as being fairly high, but there are certain aspects of care which both of my parents have enjoyed which could not have a price on them. Highly recommended, many thanks to all of the staff members.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home. We value and appreciate all feedback which we share with the entire team as it helps us understand where we are getting things right and where to focus.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Timken Grange provides the peace of mind that we have been looking for. From the very first visit, we knew that Timken Grange would be the best place for my mum.
Moving to a new 'home' at this point in one's life is a monumental decision.
Timken Grange has helped make this transition as seamless as
possible.
Resident centred care is uppermost in their ethos. The staff cannot do enough to ensure that individual needs are met and that each resident feels at home. Safety, security and well being are top priorities!
Thank you.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home. We value your feedback and share it with the entire Timken Team. We are delighted that both yourself and your mum are so happy with our standard of care and facilities and I know the team will be pleased to receive your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise A (Daughter of Resident) published on 27 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If we’re all honest, none of us want to live in a care home. We lead, or have led independent lives and to no longer be able to do so is a significant path to take. Having to take that path requires thought and research.


My Dad, myself and my husband visited Timken Grange on their open day in February.


My

Dad is a resident there now and I feel it appropriate at this time to give my review because time has allowed me to give an honest appraisal.


I simply can’t fault the care he is given. All staff are approachable and caring. The home’s ethos exhibits as a place where all are made welcome and to feel that they are. I don’t know what other homes are like but I do know what Timken Grange is like.


The daily care is exceptional. The activities that are offered are both entertaining and aimed at the overall well-being of residents. Family members are always welcome to join in.


To summarise, I have to say that my Dad could not be in a better care home.


Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to evaluate the care and services we provide to your father. We are delighted that you and your father are happy with all that we do. The time taken to consider and review is really appreciated as we use this information to share with the entire team and it provides excellent feedback when it comes directly from a resident or family member.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Son of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff all go over and beyond expectation. One of the members of staff collected her reclining chair in her own time. The whole place is tastefully done out. Plenty of room for residents, light and airy.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for your review. We appreciate your feedback which we use to monitor our care and services at the home and it's good to know that we are providing the standard of care you expected.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Daughter-in-law of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the care our father has received since staying at Timken Grange.
The staff have been very understanding and thoughtful in the treatment of him and the family. Beyond expectations.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home. We appreciate the feedback as it forms a significant part of our ongoing management and training. We are delighted that you are happy with our standards of care and our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan B (Wife of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so pleased to find such a lovely home for my husband. All the staff are so caring and understanding, with lots of patience and nothing is too much trouble. The facilities, rooms and decor are excellent. The residents are treated with absolute dignity in a very professional way. The catering is
amazing, everything freshly made on site and always a welcome cup of tea when visiting. Well done everyone!

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for making the effort and time to provide a review of our home. Needless to say, we are delighted that you are happy with how we care for your husband and our home itself and appreciate you sharing your views. Please feel free to extend the lunch and dinner invites to the remainder of your family and friends who can join you on your visits.....even if it's just for a cup of tea!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate J (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were very apprehensive about moving dad into a care home as we know he was very anti care homes. Dad is 92 and needs 24x7 care. Against our expectations, he settled into Timken Grange really quickly. He joins in some of the activities, is more mobile, looks better and seems to accept he is
in the best place now. The staff look after him really well, putting up with his occasional grumpiness. He is much happier than he was living on his own. Well done all at Timken Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian B (Resident) assisted by family/friend published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great place, like staying in a five-star hotel. I have been looked after and cared for extremely well. By staff who are completely dedicated to their job. It has been a pleasure to stay here and can't wait to return. Once again a very big thank you to all the team.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to write your review of Timken Grange. We work hard to make sure we provide the highest possible standards of care. As you have had first-hand experience of living with us, we are delighted that our staff have looked after you so well and you will be returning to be with us again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S R (Daughter of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Within three days of Dad coming to Timken Grange, we could see an incredible difference in his wellbeing. He was relaxed, contented and had started to interact again with people around him and his surroundings. His appetite returned. All of this we put down to the amazing care and support of the staff
helping him to engage and take part. Thank you.

Reply from Sian Ellis, Marketing Director at Timken Grange

Thank you for taking the time to review our home. We are pleased that yourself and your dad have had such a positive experience with us and we look forward to continuing to provide these high standards of care. You are also the first to review us which makes your review all the more special. Thank You.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Timken Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Timken Grange is calculated as follows: ( (340 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 392 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Timken Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Louise

Louise Mulvany

Job Title: Home Manager

Joined: 2019

My name is Louise, I have four grown-up children and four grandsons, I have worked in the health and social care sector for 40 years,


I started my care journey when I was in the Girl Guides working towards my care badge, every weekend I would go to the local hospital and sit with the elderly patients and assist them with eating, drinking and read to them, after I earned my badge I continued to go every weekend until I was old enough to get a job in the care sector.


I started as a carer and have worked my way up. Since arriving at Timken Grange nearly seven years ago to take up a role as a senior carer I have progressed to medication manager, deputy manager, care manager and now home manager.


I am passionate about the care we provide, and our bespoke approach to each individual care needs which is provided by our fully trained care team. Whilst already having various qualifications within the sector, I am currently studying for a BSc Honours in Health and Social Care. I am excited to be utilising my skills and being able to further my career.


Being able to support my team, creating a great place to work and helping them embark on their own careers in care is important to me. I am driven by my passion for the elderly and providing exceptional care wherever I go. I am truly dedicated to the improvement and advancement of care techniques and delivering these in an environment that puts our residents at ease, thus allowing them to have their freedom and enabling them to live an enriched life.


Kelly

Kelly Tomkin

Job Title: Deputy Manager

Joined: 2018

I am the deputy manager here at Timken Grange. I began my journey here as a carer back in 2018 and have worked my way up the ranks, gaining a wealth of knowledge and experience in the process.


I have a passion for care and do my utmost to ensure that all of our residents receive person-centred care to the highest standard. I am immensely proud to be part of the team here at Timken Grange.


I'd like to tell you what I do in my spare time, however, I have a very busy life as a mother of four children, so spare time is very rare. I love spending time with my family and doing the things that my children enjoy.


Caroline

Caroline Rielly

Job Title: Administrator

Joined: 2022

I have worked as a Business Support Manager at Timken Grange since May 2022 and previously worked as the administrator for another Care Home in Wellingborough for 6 years, so have been in the industry for 7 years.

I worked for many years before this in the property business, and when I moved from London to Northamptonshire working in the care industry was a real eye-opener but saw it as a whole new challenge.


The way I see it is we will all hopefully get to old age at some point, and will then all need help and assistance, and I think it is lovely to see the residents continue to enjoy and have a good quality of life.


I am currently very happy in my position as Business Support Manager, but if ever there was a position that came up to be a Region Business Support Manager, I would be interested.


Emma

Emma Gardner

Job Title: Kitchen Manager

Joined: 2020

Emma is a proud mother to Lewis who is soon heading off to New York to do a 6 month placement as a chef. Emma loves to socialise, she enjoys a pint of Fosters, and spending time with friends and family, in her spare time. Emma goes out of her way to ensure all residents' nutritional needs are met and their taste buds tantalised. She is extremely funny and keeps the whole team entertained.


Hollie

Hollie Butcher

Job Title: Head of Housekeeping

Joined: 2021

Hollie is a proud mother to daughter Emily and loves to spend time with her whenever she has the chance. Hollie sings wherever she is in the home, thankfully, she has a nice voice. She is very thorough and organised in everything she does, and will turn her hand to anything that needs doing in the home, even decorating rooms, which she does to an impeccably high standard.


Mark

Mark Glazebrook

Job Title: Handy Person

Joined: 2024

Mark is a great asset to Timken Grange, he can turn his hand to most things and takes pride in keeping everything in the home in tip-top condition.


Mark loves to watch Formula One in his spare time. Mark has been around in Timken Grange since his father was cared for here, when his father passed away Mark decided to apply for the role of Handy Person, as he enjoyed being in the home. Mark hasn’t been with us long but he is already very much part of the team.