Abbey Dale Court

138 Strathaven Road, Hamilton ML3 7TN
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9.4 33 Reviews
  • Abbey Dale Court, Hamilton
Abbeydale Court is a luxury care home set in the heart of Hamilton, a historic town that has excellent access to road, rail and bus links.

The home has been purpose-built to offer a 24/7 dedicated care team of experienced nurses, carers and support staff. They work to deliver a personalised care approach that is tailored to your loved one's needs. This helps them to retain their identity, independence, well-being and self-worth. Staff get to know residents by listening to stories, sharing moments with them and understanding their preferences, thereby building stronger relationships so that residents never feel alone or misunderstood.

They offer a range of professional services including GP and chiropody visits as well as an in-house hairdressing and a beauty salon. The well-being team provides a daily varied social and activity programme for your loved ones to enjoy helping them to build friendships and share new experiences.

No description can equal a personal visit, so join them, if you wish, for a cup of tea, a meal or to participate in social activities.

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Care Provided by Abbey Dale Court

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Grace Sloan (Home Manager)
  • Admission Criteria
    • All referrals welcome
    • Ages 50+
  • Room Information
    • Single Rooms (109)
    • Single Rooms with ensuite Wet Room (109)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abbey Dale Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,900
    • Self-Funded Residential Dementia Care £1,300 – £1,900
    • Self-Funded Nursing Care £1,200 – £1,900
    • Self-Funded Nursing Dementia Care £1,200 – £1,900
    • RESPITE Self-Funded Residential Care £1,200 – £1,900
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,900
    • RESPITE Self-Funded Nursing Care £1,200 – £1,900
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,900
  • (these prices are only a guideline, please contact Abbey Dale Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime. However, please note that the home does have protected meal times for residents.


  • Parking

  • Parking for 90 vehicles on site


Abbey Dale Court Reviews (33)

Total of 33, showing 21-33
9.4

Abbey Dale Court has a Review Score of 9.4 (9.394) out of 10, based on 15 reviews in the last 2 years. Over all time Abbey Dale Court has 33 reviews.

Overall Experience

  • 22
  • 9
  • 0
  • 0
  • 2

Date Published

33
1
9
15
18

Review from Jean S (Wife of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have just recently been able to visit my husband and he is always neat, tidy and the staff are very helpful and caring towards him and he is quite calm and peaceful.

Reply from Joe Walker, Regional Manager at Abbey Dale Court

Many thanks for your kind words and appreciation of the staff.


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Review from Marie D (Daughter of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff work very hard to look after the residents in their care, they are cheerful and have fun conversations with him which he enjoys. The food is very good. The management have had a very difficult year due to Covid and are to be commended for all their efforts.

Reply from Joe Walker, Regional Manager at Abbey Dale Court

Thank you for your kind words, the team will appreciate them. They have all worked through the Covid experience together and this has helped them appreciate everyone even more.


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Review from Jacqueline M (Niece of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very happy with the care that my aunt and cousin receive. Both of them have settled in, and this was a worry for us, but the care staff are very attentive to their needs and this has helped tremendously.
The care home is spotless and in present covid crises, every care is taken
to ensure safety for everyone.
Can't praise the staff enough.
Thank you for all you do. Taking care of our relatives when we are unable to.
Best wishes to all.

Reply from Joe Walker, Regional Manager at Abbey Dale Court

Thank you for your kind words; we try to do our utmost each and every day. I will ensure that all staff in our team are made aware of your appreciation.


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Review from Gina S (Daughter-in-law of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeydale Court is a really great care home. In my opinion, it is because management and all team members really care about the residents' health, welfare and happiness. The place is attractive and clean with large bedrooms and very good communal spaces. I would happily recommend Abbeydale to anyone
needing this kind of environment.

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Review from Angela M (Daughter of Resident) published on 22 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is beautiful and kept to a high standard of cleanliness. The food looked good and the kitchen staff always accompanied whatever my mum wanted. My mum was in Abbey Dale Court for a year. Cannot fault the management team. Fantastic people who would go to any lengths to help you. The care staff
were phenomenal with my mum. Not just carers, but became her friend. If you are looking for a place for a family member, look no further than Abbey Dale. I just want to add a massive thank you to all the staff for their care for my mum till the end and also for the care, support, and condolences passed to us. Thank you all from the bottom of our hearts for making my mum's final year, a happy one. You are all angels in disguise. Keep up the good work.

Reply from Charlie Allan, Manager at Abbey Dale Court

Thank you so much for your kind words. I will pass this lovely review on to staff who as you know, work so very hard to build relationships and provide the best care possible to the people who live here. We all become family and I am so proud to manage such a wonderful care team.


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Review from Jill K (Daughter of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in this home for approx 7 months.
The staff were wonderful with him.
His room was immaculate and well looked after.
The longer he was there, the staff made it feel easier at visiting times.
They made the visits easier by listening to us and caring for us as a family, as well as my
father too.
The staff made it for me.
I can never thank them enough.

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Review from Ross D (Son of Resident) published on 25 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved my Mother to Abbeydale Court last year although I was told by various people not to as there have been issues with Management, which I now see, as we are on our 3rd manager within the past year.


The home is stunning and the facilities are great. I have no complaints at all.


But just had

a letter in giving us a 18% increase for the coming year. I understand there is a need for increases but when we reviewed care homes a couple of years ago, they seem to be running high around the country at around 5% per year, which is double current inflation but to suddenly send through letters saying putting price up 18% - be careful, as where does it stop and it has taken us a year to get my Mum settled and I don't want to move her again.

Reply from Joe Walker, Regional Manager at Abbey Dale Court

It was good to meet up with you, I was really pleased with your description of the home as like a 5-star hotel, I apologise for your frustrations at times when you are contacting the home, I promise we will do better, please do use the telephone number supplied.


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Review from E L (Daughter of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Home is lovely, very comfortable. Carers are great with my mum. Problem with laundry service now been solved.
Have noticed drawers, where spoons, knives and forks are kept, is needing to be cleaned, quite grubby on floor 1.

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Review from Rita D (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very pleased with the care and support my mother receives on the 1st floor of the care home. She has dementia, cannot speak very well and is blind in one eye, however is fully aware of all that's going on and very contented. I think this is down to the routine and atmosphere that has been
created by the nurse/leader and her 'dream team' as I like to call them. They frequently go above and beyond their normal duties and just seem to care. If something is not quite right, they will ensure the problem is resolved a.s.a.p. These people are the reason I can put my head on the pillow at night. My only bone of contention is the laundry service, too slow, lost items of clothing in the wrong room/people with the wrong clothes on, although the new management team are trying to make improvements.

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Review from Ellen K (Sister of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the standards of care provided. My brother has been given a new lease of life. I feel that he has improved dramatically by support given by all staff members from housekeeping to senior care staff. He has been shown utmost respect and treated with dignity at all times. He
is socially included and not discriminated against in any way. I have total peace of mind knowing he is safe and secure in a very warm and happy environment.

Reply from Joe Walker, Regional Manager at Abbey Dale Court

Thank you for your kind comments, I will ensure that the team are made aware of them.


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Review from David P (Son of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Abbeydale Court for end of life care. From the assessment period through to the end he and our family were treated with dignity and respect and kindness, which was just what we needed. For anyone looking for a good care home with excellent care we highly recommend Abbeydale Court and
its staff.

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Review from Robert B (Son of Resident) published on 16 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Abbeydale in January and since then she has been very happy as are we the family. The staff are friendly and very caring. I would recommend this care home to anyone looking for a place for their loved ones. Fantastic.

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Review from Susan R (Partner of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my partner's first stay in a care home for respite. Both my partner and I are delighted that this beautiful home accepts under 65's for respite. All staff were warm, chatty, helpful and just lovely towards my partner.
The home is of a very high standard as is the food, which he thoroughly
enjoyed - thank you chef.
All in all, a very positive experience and we would like to thank all staff for making this happen.
100% satisfied.

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Current Review Score: 9.4 (9.394)

Overview of Review Score

The Review Score of 9.4 (9.394) out of 10 for Abbey Dale Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Abbey Dale Court is calculated as follows: ( (131 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 180 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.688 Points relating to the number of positive Reviews for Abbey Dale Court is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8. 15 Positive Reviews ÷ 21.8 = 0.688

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 26 Nov 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Adequate

(3)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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