Daffodil Lodge Care Home

7-9 Albany Road, Southport PR9 0JE
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9.6 32 Reviews
  • Daffodil Lodge Care Home, Southport
Prime Care is a family-run business in the heart of Southport. Over the years, they've grown and evolved, but their core values have remained constant. They are committed to providing an innovative approach to care that positively impacts residents and the community they live in.

Their story isn't just about their staff, it's about the vibrant lives of their residents. They believe that every age brings new experiences, and the home is designed to nurture and support those experiences.

Whether you're a resident, family member, or considering care options, they would love to chat and see how they can support you on your journey.

Experience the Difference and come for a Tour of the Home.

They would be delighted to invite you to a tour of the home, they are a welcoming care home in Southport, offering exceptional care and a vibrant community atmosphere for those seeking residential, dementia or respite care. During your tour, you'll have the opportunity to: Tour all the facilities.

Explore their comfortable living spaces, beautiful gardens and communal areas. Meet the friendly team: Chat with team members and learn about the home, their service and well-being programme.

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Care Provided by Daffodil Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lea Jones (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Daffodil Lodge Care Home

  • Fees are based upon an individuals care needs packages and bedroom specifications.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Daffodil Lodge there are no strict visiting times. The home encourages relatives to come and have meals with loved ones and join in with activities.


  • Parking

  • Free parking is available on the road outside the home.


Daffodil Lodge Care Home Reviews (32)

Total of 32, showing 1-20
9.6

Daffodil Lodge Care Home has a Review Score of 9.6 (9.559) out of 10, based on 12 reviews in the last 2 years. Over all time Daffodil Lodge Care Home has 32 reviews.

Overall Experience

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  • 8
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  • 0

Date Published

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Review from Jackie T (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident of Daffodil Lodge from January 2023, until March 2024, and during that time she was cared for with respect and dignity from all of the fantastic staff. She was originally there for a 6-week assessment, which became permanent, and as her daughter I really could not have chosen a better
home for Mum.
She enjoyed all the activities Daffodil put on, and loved having her hair and nails done - we had Mum's 90th birthday last year, and all the staff went above and beyond to give her a day to remember - something Mum's family will always remember. For anyone looking for respite, short/long term care for their loved ones, I would have no hesitation in recommending Daffodil Lodge, they gave Mum a home-from-home environment, her every need was taken care of, they were so considerate of her family also.

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Review from Yvonne C (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have found some staff very good however far too many agency staff: different companies. Residents with dementia need regular faces and more input from staff without having to be told to carry out activities. Organised activities are very good but staff should be doing more throughout the day.

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Review from James B (Partner of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Good food. Very helpful people run the place. Could not ask for better.

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Review from A C (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Regular updates given. Informed of any issues/sickness immediately.
Layout of lounges small and not always a member of staff in the lounges at anyone time which is a falls risk for patients with dementia.
Manager passionate about her job and the residents.

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Review from N K (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since 2020. Her mental well-being has greatly improved since being at Daffodil Lodge Care Home. The staff are wonderful, the activities are amazing and I cannot praise enough the care that Mum has received. Due to health and personal reasons, I cannot visit Mum but I know she
is well cared for, loved and happy at Daffodil Lodge. I am kept up to date with her care at all times and it is so reassuring.
Thank you.

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Review from Stephen S (Son of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and regular activities and outings for the residents. Highly recommend. My mother is very happy at Marina Care Home.

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Review from L E (Daughter of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the experience and service provided to my mum. She has been a resident since the opening of the home and really is happy here. The staff are great with her and take care of her. I would suggest her room is in need of decorating, this hasn't been touched in her time living there,
with the renovation of the top floor it would be appreciated if current residents also got use of the makeover.

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Review from Barbara B (Husband of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has now been in Daffodil Lodge Care Home for seventeen months. The whole team on all levels are very conscientious, helpful, kind and caring, which means so much to know my husband is well looked after in a happy and safe environment.

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Review from Debbie J (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a poor experience with a previous home, we moved Mum to Daffodil Lodge Care Home on a recommendation. We have been absolutely delighted with the wonderful, homely atmosphere within the home. All the staff treat Mum with the utmost respect, I have also witnessed this with the other residents too.
Mum is cared for very, very well. I visit the home very regularly and I am always welcomed in, regardless of time. Mum is always happy to chat with the staff and smiles when she chats with them. Highly recommended!

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Review from M P (Son of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent and always ensure to contact if needed. Care is second to none and staff are welcoming and cheerful whenever we come to visit.

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Review from P S (Wife of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Daffodil Lodge for five months. Unfortunately, it hasn't worked for him but that is not a reflection on the care he has received. The home is kept spotlessly clean, the laundry service is excellent. My husband had a really nice room. The staff are very caring and have been very
supportive. The food is good. Occasionally personal hygiene has been a problem but overall Daffodil Lodge is like a big family and would use it again.

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Review from T B (Husband of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Daffodil Lodge are wonderful, very professional and kind, caring and makes me feel happy that I know her every need is cared for as though she was at home with me. Words cannot express how happy I am and so grateful to the staff as to how well look after and tend to my wife's every need.
Thank you so much.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you for taking the time to provide a review for us and for such lovely words.


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Review from Bob M (Brother of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother resided at Daffodil Lodge for twelve months until his death in January 2022.
Due to Covid restrictions, I was not able to visit him inside the home until he was on end of life. However, there were times when I could take him out and he enjoyed this and always told me how good the food was.
The staff were very helpful and kept me informed of his condition as he had Alzheimer's.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you Bob for taking the time to complete a review for us.


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Review from David E (Son of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and attentive. They looked after my elderly mother until the end and the staff could not have done more - they also helped to arrange birthday parties and included the residents in activities over Christmas and the New Year. Such happy memories.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you for taking the time to complete a lovely review for us.


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Review from Philippa B (Daughter of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was a resident at Daffodil Lodge from June 2021 to January 2022. He settled in very well and we were able to fully utilise the fab location for twice-weekly wheelchair walks in the sunshine along the marine lake. I didn't get to go inside much due to Covid restrictions but needed to on a couple
of occasions. The interior is very homely, welcoming and unpretentious. The focus is on giving honest, warm-hearted and supportive care. The staff are attentive, whilst also focussed appropriately on maintaining high Covid standards. The food looked tasty and appropriate. The Facebook page is welcome, even for me as a local. Dad sadly became bed-bound following a recent hospital visit and has now needed to move. We are really sad about this but understand his care needs have changed and wish the staff and residents at Daffodil Lodge all best wishes. With grateful thanks to the team.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you so much for such a lovely review. It was a pleasure having him here and we hope that he has settled in well in his new home.


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Review from Anne T (Wife of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to present situation I cannot comment on certain things. I haven't seen my husbands room, however, he is very happy with it. I'm impressed with their safety arrangements for visiting during Covid.
The staff seem to be very efficient, friendly and helpful, no hesitation in arranging for my husband
to go to hospital when they were concerned, also very supportive to myself. After 40 years of marriage, being separated, even my husband having dementia, is a shock.

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Review from Michael T (Son of Resident) published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and helpful when I phone they have provided a clear indication about Mum's health and wellbeing. As I live a long way from Daffodil Lodge it's always good to see photos of mum and the activities she has been doing. I look forward to being able to visit soon.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you so much for taking the time and leaving us such a wonderful review.


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Review from Terence M (Son of Resident) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum who is nearly 94 has been in Daffodil Lodge for well over 3 years. During this time she has been very pleased with the care and attention she has received from all the staff. I also have been very happy with the calls I have received from the care people saying that my mum is fine and gosh we
had a good laugh today.
My mum unfortunately slipped and broke a bone in her leg, the response and help from the staff was incredible, kind, caring and loving.
Their attention to detail in Daffodil is super. The rooms are kept clean and tidy. The food is always yummy my mum says.
So you need a loved one well looked after, just plonk a yellow flower in your thoughts...Daffodil Lodge.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you so much for taking the time to leave us such an amazing review.


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Review from Susan S (Daughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and compassionate staff, particularly during lockdown while I have been unable to visit as mum is bed-bound. I really appreciate the steps they have taken to keep mum safe in these difficult times. I originally chose the care home because the staff were very accommodating and its a good
location. This meant we would be able to take her out in her wheelchair as it is walking distance from the marina, a park and nice streets, and although we are not able to utilise this any longer it was very useful when she first moved in.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you so much for taking the time to write a lovely review for us.


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Review from Laura B (Friend of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently I had a friend who stayed at Daffodil Lodge for a respite period. She was very happy at the home and said that the staff were lovely and very caring. She said that she felt very safe at Daffodil Lodge and if she needs to come back for another respite stay she wouldn't hesitate but to request
returning to Daffodil Lodge.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you for taking the time to complete a review for us.


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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Daffodil Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Daffodil Lodge Care Home is calculated as follows: ( (102 Excellents x 5) + (22 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 143 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daffodil Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Yvonne

Yvonne Catterall

Job Title: Cook

I love my job and look forward to making fresh, healthy meals for the home every day!


Hannah

Hannah Beasles

Job Title: Care Assistant

Joined: 2023

I love everything about working at Daffodil Lodge!


Kieran

Kieran Harrison

Job Title: Senior Carer

I love my job and residents. Everyone has a unique story to share and it makes caring for them that much more interesting!


Donna

Donna Ray

Job Title: Carer

Joined: 2020

I feel at home here. I wish I had come here sooner. I love the residents here and couldn't wish to work in a better home.


Frequently Asked Questions about Daffodil Lodge Care Home

What types of Care is Daffodil Lodge Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Daffodil Lodge Care Home provide?

Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Daffodil Lodge Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Daffodil Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Daffodil Lodge Care Home to the centre of Southport?

0.7 mile(s) as the crow flies, distance by road may be significantly further.