Daffodil Lodge Care Home

7-9 Albany Road, Southport PR9 0JE
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9.6 32 Reviews
  • Daffodil Lodge Care Home, Southport
Prime Care is a family-run business in the heart of Southport. Over the years, they've grown and evolved, but their core values have remained constant. They are committed to providing an innovative approach to care that positively impacts residents and the community they live in.

Their story isn't just about their staff, it's about the vibrant lives of their residents. They believe that every age brings new experiences, and the home is designed to nurture and support those experiences.

Whether you're a resident, family member, or considering care options, they would love to chat and see how they can support you on your journey.

Experience the Difference and come for a Tour of the Home.

They would be delighted to invite you to a tour of the home, they are a welcoming care home in Southport, offering exceptional care and a vibrant community atmosphere for those seeking residential, dementia or respite care. During your tour, you'll have the opportunity to: Tour all the facilities.

Explore their comfortable living spaces, beautiful gardens and communal areas. Meet the friendly team: Chat with team members and learn about the home, their service and well-being programme.

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Care Provided by Daffodil Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lea Jones (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Daffodil Lodge Care Home

  • Fees are based upon an individuals care needs packages and bedroom specifications.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • At Daffodil Lodge there are no strict visiting times. The home encourages relatives to come and have meals with loved ones and join in with activities.


  • Parking

  • Free parking is available on the road outside the home.


Daffodil Lodge Care Home Reviews (32)

Total of 32, showing 21-32
9.6

Daffodil Lodge Care Home has a Review Score of 9.6 (9.559) out of 10, based on 12 reviews in the last 2 years. Over all time Daffodil Lodge Care Home has 32 reviews.

Overall Experience

  • 22
  • 8
  • 1
  • 1
  • 0

Date Published

32
0
1
12
20

Review from Peter B (Son of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and the care is very good. The standard of accommodation and facilities is reasonable.
My mother has settled in well and there have been no (unusual) problems.
The administration is good and no complaints.
Minor niggle is that they could have used Zoom or Teams to maintain contact
between resident and guests during Lockdown.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you for completing a review for us.
We do have an iPad at Daffodil Lodge that we use for Zoom between residents and family members, please contact the home and we can arrange for a Zoom chat with you. Our sincere apologies that the communication about this must not have reached you.


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Review from Nicola A (Daughter of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely attentive to my mum and her every need is catered for with a high level of care and dignity. Hygiene and safety standards during Covid are above and beyond expectations. So thankful we chose Daffodil Lodge for my mum.

Reply from Christopher Lowe, Finance Administrator at Daffodil Lodge Care Home

Thank you so much for such a lovely review, we are so overjoyed that you are so happy with our service.


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Review from Carley B (Daughter of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Used for respite care for my mother. A fantastic home and lovely staff, also the rooms are pleasant and I was told the food was very nice. My mother really enjoyed it here. Thank you.

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Review from Clifford I (Godson of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit my godmother. What a friendly kind staff there is at this care home. My godmother was very comfortable and settled in her new home. The rooms are very clean and tidy. The meals look very nice and it was nice to see the love hearts around the home for Valentine’s Day. Keep up the good work.
I know my godmother is very happy.

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Review from Scott R (Grandson of Resident) published on 30 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother is a resident at Daffodil Lodge Care Home. She is loving the company and the fun at Daffodil Lodge. The staff and residents are happy always.

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Review from Paul R (Husband of Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A core of staff who have been working with my wife over the last 20 months, I have found them to be caring, patient, friendly and dedicated to doing their best to care for the patients.

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Review from C E (Grandson of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma and was made very welcome. The standard of Daffodil Lodge was very high, a review was given to me by manager regarding my grandma.
My grandma is very happy and settled and we are very happy with her care.

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Review from B P (Wife of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Daffodil Lodge provided a very secure and happy environment for my husband. The staff are kind, empathetic and ever ready to help. The food is excellent and the room met all our needs. The management is efficient and responsive. We really like it there.

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Review from Claire M (Wife of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice environment - colours and imitation flowers, butterflies etc. Each door has been painted different colours.
Staff- excellent.
Friendly environment.
Treated people well.

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Review from Eileen E (Wife of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My criteria was:- Clean, Comfortable, Caring and somewhere that I would feel relaxed. Daffodil Lodge ticked all the boxes.
Where it does fail, in my opinion, is a lack of mental stimulation for the residents. The afternoons are boring after pleasantries have been exchanged. Some activities are
needed.

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Review from Avril H (Wife of Resident) published on 7 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Daffodil Lodge Care Home an excellent Care Home, my husband is having respite care but would like this to be more permanent. The Staff are wonderful and caring with all residents and been a great help to my husband, as well as myself, as I am just out of hospital after a bypass operation. They
gave me the support I needed as before my husband went into care I was finding it so hard to cope and at the end of my tether but now it is a pleasure to visit him as he enjoys the company of other residents and the staff. I often visit and find them having a sing-along and all very vocal and quite amazing how they remember most of the words but enjoying every note! I would definitely recommend this Care Home to anyone having to put a loved one into care be it permanent or for some respite.

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Review from Joyce N (Wife of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Husband cam for respite for 2 weeks, he is still here, and hopefully, he will be able to stay full time. I have been his full-time carer for the last five years and it was getting difficult for me to cope.
All the staff have been very helpful and given excellent support to my Husband and myself.
It has been a very difficult few weeks. I am very confident with all the care we have been given, I can't praise the staff enough.

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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for Daffodil Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Daffodil Lodge Care Home is calculated as follows: ( (102 Excellents x 5) + (22 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 143 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Daffodil Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Yvonne

Yvonne Catterall

Job Title: Cook

I love my job and look forward to making fresh, healthy meals for the home every day!


Hannah

Hannah Beasles

Job Title: Care Assistant

Joined: 2023

I love everything about working at Daffodil Lodge!


Kieran

Kieran Harrison

Job Title: Senior Carer

I love my job and residents. Everyone has a unique story to share and it makes caring for them that much more interesting!


Donna

Donna Ray

Job Title: Carer

Joined: 2020

I feel at home here. I wish I had come here sooner. I love the residents here and couldn't wish to work in a better home.