Pear Tree Court

Portsmouth Road, Horndean, Waterlooville PO8 9LN
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9.7 97 Reviews
  • Pear Tree Court, Waterlooville
Pear Tree Court is a purpose-built care home in Horndean, providing the very best care in stunning surroundings. The highly trained team offers residential, dementia and nursing care to short-term respite and permanent residents, as well as compassionate end of life care.

Luxury and comfort are key at Pear Tree Court. All bedrooms have en-suite facilities, and the home features its very own hair salon, café and cinema. Residents are also treated to a range of menu choices at mealtimes, designed around their individual tastes.

Every aspect of care and life at Pear Tree Court is personalised to each resident. The home team get to know each individual well so they can create care and lifestyle plans that meet their unique preferences.

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Care Provided by Pear Tree Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Aimee Sparks (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Pear Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,649
    • Self-Funded Residential Dementia Care from £1,739
    • Self-Funded Nursing Care from £1,889
    • Self-Funded Nursing Dementia Care from £1,979
    • RESPITE Self-Funded Residential Care from £1,859
    • RESPITE Self-Funded Residential Dementia Care from £1,949
    • RESPITE Self-Funded Nursing Care from £2,099
    • RESPITE Self-Funded Nursing Dementia Care from £2,189

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Pear Tree Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Pear Tree Court Reviews (97)

Total of 97, showing 81-97
9.7

Pear Tree Court has a Review Score of 9.7 (9.744) out of 10, based on 38 reviews in the last 2 years. Over all time Pear Tree Court has 97 reviews.

Overall Experience

  • 73
  • 23
  • 1
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  • 0

Date Published

97
7
18
38
59

Review from Brian T (Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class respite care of 6 weeks from hospital.
I only have praise for the care I received whilst at Pear Tree Court.
I would come to Pear Tree Court if there was an occasion. Well done.

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Review from Hilda R (Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is extremely good. Everything is first class, care, food, interacting with many who reside. Complete care is available whatever you need.

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Review from Lin C (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving to Pear Tree Court was such a positive step for my dad. The management and staff are all so friendly, caring and supportive not only to dad but also myself. I will also be so grateful to everyone there, as I now have my dad back to his normal happy smiling self which is lovely to see.

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Review from Charlie P (Resident) assisted by family/friend published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel safe, comfortable and satisfied.

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Review from Debbie B (Daughter of Resident) published on 5 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff at Pear Tree Court for making it possible for my mum to attend the wedding service of her granddaughter. One member of staff even gave up her day off to go with her. This is just one example of how everyone at the home goes out of their way to provide the very highest
standard of care and attention. We couldn't wish for a better place for our mum to be.

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Review from J S (Grandson of Resident) published on 30 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with how my Nan has settled into Pear Tree Court. She has made friends with other residents, goes out on lots of trips and is getting the care she deserves and needs. It has been a hard transition for her, but the staff have really helped try and help her settle.

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Review from Amanda R (Daughter of Resident) published on 14 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving mum into respite was a hard decision to take but was made so much easier by the care and attention given by the team at Pear Tree Court. Initial meetings were supportive and as time has progressed they have all become important to all of us, especially as mum chose to stay. This was a combination
of great staff managed by a strong ethos of putting the resident first. Living at Pear Tree Court has given mum back her sense of belonging and she has thrived way beyond what we could have hoped for. Being a valued resident has given mum second wind as she relishes in daily activities and runs her own Knit and Natter group. The home is exactly that, we all love visiting, not just because the team make us feel welcome, but because when we visit mum now she's a joy to see. We cannot thank the care home manager and his team enough for giving mum back her spark and the endless laughter we all share knowing how happy and safe she is.

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Review from Lana M (Wife of Resident) published on 10 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care and attention my husband receives daily. The facilities are amazing and the activities are well thought out and are suitable to residents needs and abilities.


Pear Tree Court itself is beautiful, everything is accessible and kept very clean and very tidy. I would

definitely recommend Pear Tree Court.

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Review from Linda K (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I recommended somebody today to the care home. I would definitely want to stay here if I was older!

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Review from D B (Son of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Pear Tree Court to be a positive and caring environment. The home and grounds are spacious and welcoming and contribute to us wanting to spend more time with dad.
We viewed many homes and Pear Tree Court stands out from the others in cleanliness, spaciousness, decor and professional
approach...We all want to move in with dad.

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Review from Nicola M (Daughter of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was always adamant that she did not want to go into a home but a change in health meant that this was the only long-term option. From the time we first made contact with the home, they could not have been more helpful and welcoming. As a new, purpose-built care home, the environment is lovely
- visitors are welcome any time, food is fantastic and there are a lot of activities for residents. My mother has a lovely room with her own private patio. When she moved in, we asked whether we could bring outdoor furniture - there was no need as the home immediately ordered some for her. On the day of moving in, mother stated that she couldn't have found a better place and while she may have short-term memory problems, she seems to be fitting in very well and making friends and keeping busy - something she has said she wanted to do for some time.

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Review from Sue J (Friend of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the care of all at Pear Tree Court my dear friend's quality of life has been transformed. After two years of basically sleeping in bed all day, she is now enjoying a life of what I can only describe as totally fulfilling. From the food to the caring staff, the planned activities, visits from
the home hairdresser and so much more. As visitors, we are made so welcome because it is valued that this is afterall the residents' home. Everything is so well thought out. It really is amazing.

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Review from Fiona T (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment we walked into Pear Tree Court, we were blown away by the finish of the home. My mother has dementia and the Napier Suite is by far the most dementia focused facility in the area. Having decided that this was the right place for mum, the process of securing a room and arranging the move in
was handled with efficiency and sensitivity. We were apprehensive on move-in day but were overwhelmed by the support and care offered by all the staff. Mum has settled in better than we could have imagined, she has come out of her shell, made friends with staff and residents and gets involved in (most!) of the activities. We love going to see mum and rest well knowing she is safe, secure and well cared for. We also love the staff! Nothing is ever too much trouble, they're always smiling and provide cheeky, light-hearted relief when it's needed! Thank you.

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Review from M K (Son of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very please with how helpful on all aspects of getting my mother into Pear Tree Court went. Everyone was extremely helpful.

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Review from Gaynor P (Nephew of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Court is a lovely comfortable welcoming place to be. My uncle has been there 2 weeks and has all good things to say about it. He is very happy there good kind caring staff, all very friendly. He is enjoying a good varied menu. He is able to walk around easily and is encouraged to take part
in various activities.

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Review from Jeanette S (Daughter of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overwhelmed with the support with trying to find my mother a home. I would ritually say that the management team and staff have put our concerns to rest, a wonderful care home.
Go see for yourselves if you're considering this for your loved one.
A massive undertaking for the person you love deeply
and want the best for them, as you would want for yourselves.
Beautiful inside and the gardens. Great facilities, a pub! and activity roo, a cinema room - amazing.
Nothing is too much trouble.

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Review from C T (Daughter of Resident) published on 2 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Court is a new state of the art care home. Everything is finished to a very high standard and is designed to provide a luxurious and stimulating home for the residents.
To add to this all of the staff are so friendly, caring and appear to genuinely enjoy their jobs. These qualities are continually
shown not only to the residents but also their family and friends. Thus ensuring all parties are happy and relaxed during what can be a very stressful time when a loved one first goes into care.

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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Pear Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.744 for Pear Tree Court is calculated as follows: ( (342 Excellents x 5) + (81 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 438 Ratings = 4.744

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pear Tree Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (88)

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Meet the Team (1)

Aimee

Aimee Sparks

Job Title: Home Manager

Joined: 2023

I’m a qualified Registered General Nurse with 15 years of experience in both NHS hospitals and private care nursing homes. I was keen to join Pear Tree Court because of Care UK’s very good reputation and the development opportunities that are available. I was looking for a service to manage on a long-term basis.


Previously, I was an Interim General Manager and Clinical Quality Assurance Manager for a provider that supports residents with complex care needs. I also have experience working as a turnaround manager, where I supported a nursing home to move from ‘Inadequate’ to ‘Good’ in six months by building an entirely new team. I have a passion for nurturing colleagues, and it makes me proud to see my team shine.


As a Home Manager, I believe it’s important to have a fair but firm approach, a willingness to listen and a supportive and reassuring management style. You need to have an open door for colleagues and compassion for residents. Supporting my team to ensure excellent care is provided to keep residents and their loved ones safe and happy is the most important part of my role.


My favourite part of being a Home Manager is caring for residents on a long-term basis. This means I have the opportunity to really get to know them and their families and understand how to support them to live fulfilling lives.


When I’m not working, I enjoy taking trips with my family, showing my two daughters different cultures and areas of the world.