Wandsworth Common Care Home - Avery Collection

94 North Side Wandsworth Common, Wandsworth, London SW18 2QU
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9.9 73 Reviews
  • Wandsworth Common Care Home - Avery Collection, London
Wandsworth Common Care Home offers a complete luxury experience that can only be truly appreciated through an in-person visit. This spectacular purpose-built care home comprises 97 private apartments spanning five floors, extending a warm welcome to couples or companions continuing their care journey together. Each apartment has en-suite wet rooms and a spacious kitchenette, catering to individuals needing residential respite, dementia care, or nursing care.

The commitment to delivering tailored care services to the highest standards is a point of pride. For those seeking residential care in Wandsworth, the assisted living team is available 24/7, supporting elderly residents requiring assistance with day-to-day activities beyond what can be managed at home.

In the realm of dementia care in Wandsworth, a unique person-centred approach is applied, ensuring residents are treated with dignity and receive the highest level of support.

Wandsworth Common Care Home aims to create an opulent home-from-home, evident in the diverse array of stunning spaces and facilities for residents' enjoyment. The residence features a fine-dining restaurant, a cafe, a comfortable cinema, and a superb sky lounge, among other impressive amenities.

Care Provided by Wandsworth Common Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 97 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Thomas Holden (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (97)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wandsworth Common Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £2,150
    • Self-Funded Residential Dementia Care £2,100 – £2,100
    • Self-Funded Nursing Care £2,200 – £2,450
    • Self-Funded Nursing Dementia Care £2,250 – £2,250
    • RESPITE Self-Funded Residential Care £1,950 – £2,100
    • RESPITE Self-Funded Residential Dementia Care £2,200 – £2,200
    • RESPITE Self-Funded Nursing Care £2,300 – £2,400
    • RESPITE Self-Funded Nursing Dementia Care £2,350 – £2,350
  • All prices are all-inclusive and are fixed, regardless of care.


  • (these prices are only a guideline, please contact Wandsworth Common Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The Entrance to the home is located off Huguenot Place.


    Please call to arrange an appointment.


  • Parking
  • Underground Parking is available for visitors. Please call ahead to have a space reserved for your arrival


Wandsworth Common Care Home - Avery Collection Reviews (73)

Total of 73, showing 1-20
9.9

Wandsworth Common Care Home - Avery Collection has a Review Score of 9.9 (9.876) out of 10, based on 48 reviews in the last 2 years. Over all time Wandsworth Common Care Home - Avery Collection has 73 reviews.

Overall Experience

  • 67
  • 5
  • 0
  • 1
  • 0

Date Published

73
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Overall Experience  Overall Experience 5.0 out of 5

Always a difficult decision to trust your loved one into someone's else's care but Will at Wandsworth Common Care Home helped make this decision easy. My husband needed respite care and we looked at many different care home but immediately on entering WCCH we felt at home. It has a warm, welcoming atmosphere
like a lovely hotel. The staff were kind and personable immediately and my husband relaxed because it didn't feel like he was a patient but a welcomed guest. During his two week stay he was looked after like royalty, so many different activities socialising with the other residents. Any opportunity for a get together of which there were many. Although initially I felt it hard to relax I was reassured by the immediate response to my emails which enabled me to enjoy my break. I will not pretend it's easy but I know I need to look after my own health and finding care for my husband that I can trust has enabled me to plan ahead for regular breaks for myself. Thank you WCCH c u soon

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

What a lovely review, thank you. I will make sure all the team know how happy you were. We are really looking forward to him staying again soon, and to seeing you here again as well!


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Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Avery in November and her memory and faculties are deteriorating. She us having excellent care at Wandsworth, the staff are patient, understanding and respectful at all times and trained well in managing residents expectations and changing moods. The home is nicely decorated and
the surroundings comfortable and welcoming.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for your kind words and for taking the time to leave us a review. Your mother is a delight to be around, and it was so lovely for the team to share her special day with her and you.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt spent 16 months in the care home and was very happy there. The standard of care and attention were very good. I was also impressed with the totality of the offering.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for writing us a review. I will pass your comments on to the team here. Your aunt was a lovely lady and is missed by us all.


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Overall Experience  Overall Experience 5.0 out of 5

Avery Wandsworh was a lifesaver. My father was ill and hospitalised while visiting us from abroad and he couldn't fly back. They were extremely helpful and accommodating in a very stressful time for the family. From the nurse visit to do the assessment, to the daily day-to-day activities, they took
great care and encouraged my father back to health and for him to be able to fly back. They welcomed my mum and my whole family to the home.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It was lovely to get to know you all whilst your father stayed here, and so lovely to know that he was able to get home safely. Thank you for taking the time to write us a review.


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Overall Experience  Overall Experience 5.0 out of 5

Very good experience for first time in care home.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It was a pleasure to have you stay with us. As we discussed, you are always more than welcome for another stay whenever you like.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the Avery Wandsworth Common Care Home as a resident since May of this year. The home is beautifully decorated, tasteful and very clean and her spacious apartment far exceeded my expectations. The entire process of moving my mother in and ensuring that she settled quickly was seamless.
I have yet to meet a member of staff there who isn't extremely attentive, kind, patient and good-humoured. The lines of communication are always open and I know my mother is in excellent hands. It is a huge relief that we have found somewhere so wonderful for her.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

What lovely words, thank you so much for taking the time to write a review. I will make sure that all the team have seen your message. Your mother is so much fun, we love having her around!


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Overall Experience  Overall Experience 5.0 out of 5

I came to visit an old friend and this was my first visit to the home. As soon as I entered the building, I became aware of a gentle calmness and a welcoming spirit of quiet efficiency. The reception staff could not have been more helpful and kinder. On arrival at the resident's room, all of the care
staff on duty that I met over two hours were anxious to ensure that I was comfortable and not upset by how my friend's appearance had changed over the last few months: this is the mark of high-quality care and concern for visitors' well being. That level of care and thoughtfulness is standard. The resident's dignity is a real priority at all times and frequent visits at regular intervals is testament to this. Nothing was hurried and my friend's wellbeing was paramount. I left the home with a lightness of heart and in the certain knowledge that the highest level of care was being taken. Thank you to the whole team.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It was so lovely that you were able to visit your friend here and our subsequent conversation was truly uplifting. Thank you so much for this wonderful review, as I promised you, I will make sure that each and every member of the team involved are aware of the difference they made to your visit without even realising.


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Overall Experience  Overall Experience 5.0 out of 5

We attended the funeral reception of a friend at Wandsworth Common Care Home. The manager was such a lovely young man in how he welcomed everyone, poured drinks and ensured we were all okay. The carer was also in attendance so charming and friendly. The staff on reception provided a warm welcome and
suggested we use the underground car park. The care home was wonderful, clean and had a great location.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to send us a review. Whilst a sad day, it was a lovely occasion and I'm pleased you found our team welcoming and friendly.


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Overall Experience  Overall Experience 4.0 out of 5

Change from a previous provider to Avery, pretty smooth. My brother has been very well cared for. The move from basic care to dementia was very well maintained. The care staff are excellent. Sad that they are not paid for their full time at the home and that meal breaks are not included in their hours
worked.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to review our home. Your brother is a much loved resident here by all of us and to see you visit him.


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Overall Experience  Overall Experience 5.0 out of 5

Wandsworth Common Avery have been extremely helpful and considerate in helping during my late father's illness and recent death including organising a reception/wake after the funeral held at the adjacent church of St Mary's. All the team at Avery have been so very attentive and helpful.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for your kind words. Your father was a lovely man and is missed by us all. It was lovely to get to know you all and we were pleased to be able to host his wake here to celebrate his life.


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Overall Experience  Overall Experience 5.0 out of 5

I chose to stay at the Avery Wandsworth Common Care Home following a complex knee replacement surgery. I needed a week of recovery in safety and comfort to practise my physiotherapy and found exactly that at this care home. The greatest asset of this establishment is the staff. From management all the
way to the catering team, they are attentive to your every need. No one crosses you without acknowledging you by your name and looking out for you.
The general standard of comfort is excellent as are the facilities such as the spa bath and even a cinema!
All meals are served in a very comfortable restaurant from an a la carte menu of delicious food cooked in-house.
Whilst it is primarily a care home for an older generation it is an ideal destination for post-operative surgery rest whatever age you are.
Within a short walk of Wandsworth Common and excellent public transport nearby, there is a lovely feeling of freedom both for guests and visitors.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for your review. It was a pleasure to help you recuperate after your surgery, and equally lovely to meet you. I look forward to seeing your skiing photos!


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Overall Experience  Overall Experience 5.0 out of 5

The home is very luxurious and the staff are extremely warm and friendly.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to send us a review. It was lovely to meet you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

They took great care of me and made sure I was happy throughout the day.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

We are all so pleased you had a pleasant stay here and do hope that you settled back at home.


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Overall Experience  Overall Experience 5.0 out of 5

The care home staff organised a birthday celebration for my mother today (25 May), who is 95 years old. The party took place in their private dining room and they took me through first to be sure that I was happy with everything they had done. I walked into the room and I was literally speechless for
a moment. It all looked absolutely stunning! It was all so beautiful, it took me a moment to take it all in. There were beautiful platters of food and gorgeous decorations everywhere. I'm not allowed to mention names apparently, but the Chef made a fantastic cake for my mum with her name on it and the Catering Manager did a wonderful job of setting out all the beautiful food and drinks with the help of the Food and Beverage supervisor and some of the team. We were all totally thrilled with the occasion and I can't thank the wonderful staff enough for all they did for us. All the staff are genuinely very kind and caring and work so hard to ensure everybody's happiness and well-being.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

We are all so pleased that you and your mother enjoyed the day. Just seeing your reaction made all the hard work worthwhile. You are both very dear to us all here and thank you for taking the time to write this lovely note.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is beautiful and offers great food and activities for residents. The package for residents includes everything you would want from a care home and more.
All staff were professional, friendly and caring and regularly kept me updated on my mother's situation which I am grateful for.
Thank
you all.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to write to us with a review. We do all hope your mother and your family are well.


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Overall Experience  Overall Experience 5.0 out of 5

Visited my uncle for the first time. Immediately on entry, the facilities were welcoming, clean and spacious. The staff greeted us with a smile and escorted us to the correct room. The room was comfortable with an en-suite and facility to make himself a drink and snack. The room had been made to be
homely and had lots of photos and mementos. He seemed very happy and settled. Thank you.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you so much for your kind words. I'm so pleased you liked our home and your uncle's room and you found him happy.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my dear cousins since they moved to the home in December 2022 and I am always so impressed by the staff who are so kind and patient with them. They both have particular needs and are well cared for. I always turn up unannounced and never find anything other than a calm and professional,
yet caring home. Thank you for caring for them both so well, it makes this difficult stage a little easier to bear.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to write this review. You are always welcome here at any time, having visiting friends and family makes such a difference in their lives.


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Overall Experience  Overall Experience 5.0 out of 5

I visited my friend who is a guest at the rest house.
I am an architect, this is a perfect example of how to create a relaxing comfortable environment for guests. Well done.
And great decor and great fun staff.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for your lovely review. It was lovely to speak to you and hear such high praise for the home. I will make sure the team all know how much fun you found them to be.


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Overall Experience  Overall Experience 5.0 out of 5

The whole care package has been excellent. The staff at every level were kind, caring and extremely helpful. I will thoroughly recommend this care home in every way.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It was lovely to meet you and see you get better here in order to get back home. We are looking forward to seeing you when you come for your next stay.


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Overall Experience  Overall Experience 5.0 out of 5

I spent 2 1/2 weeks here after being in hospital with pneumonia and a broken pelvis. My rooms were like a suite in a five-star hotel. The food was delicious like a hotel restaurant. I enjoyed physio with the physio who came in twice a week so that when I left I was able to climb stairs easily. There
was a resident hairdresser. I was also able to have regular baths in a wonderful bath. Thank you for an excellent stay and transition from hospital to home.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It was a pleasure to have you stay with us here and I'm so pleased you enjoyed your stay and have been able to get back home so confidently.


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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Wandsworth Common Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Wandsworth Common Care Home - Avery Collection is calculated as follows: ( (502 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 555 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wandsworth Common Care Home - Avery Collection is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 46 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Tom

Tom Holden

Job Title: General Manager

Joined: 2024

I am excited to join the exceptional and experienced team at Wandsworth Common Care Home and will bring my industry knowledge to support their outstanding levels of care, and personal touch and work with their teams striving for continued excellence.


I am a Registered Nurse with 16 years of experience in frontline healthcare and, having worked in a broad range of settings I have developed a passion for exceptional service in the care industry.


I started my career in A+E having previously worked as a multi-site quality assurance Matron at Bart’s Trust and as Site General Manager at St. Bartholomew’s Hospital. More recently I have managed many nursing and specialist dementia care homes.


I look forward to meeting everyone who comes through our doors.


Will

Will Burke

Job Title: Client Liason Manager

Joined: 2019

Having worked for eleven years in similar roles for other luxury care providers, I am thrilled to represent Avery Collection at Wandsworth Common as a Customer Liaison Manager. I have a track record of success, having taken a challenged home to its highest-ever occupancy in a previous role. As a Dementia Champion, I am also committed to helping those living with memory loss, having previously helped set up a regional Dementia Action Alliance with a local church.


Avery Collection are known as the best in terms of quality of care and quality of design, and in these areas as well as many others they are always one step ahead of other care providers. This ethos is one I share, and I am delighted to be working for the best provider in the business.


In my role, I am the first point of contact for families seeking care. I am dedicated to using my knowledge and experience to act as a guide and to help families through what can be a difficult time of life.


Avery Collection at Wandsworth Common is a truly special home, as this level of care is not usually available in such a central, accessible location. Residents will have a great range of facilities and attractions available right on their doorstep. I’m also excited to be part of such a technologically advanced, stylishly designed and luxurious home.


Sue

Sue Morgan

Job Title: Residential Care Manager

Joined: 2019

I started my journey in to care six years ago when I joined as a care assistant. I loved my role there and put my heart and soul into ensuring the residents were happy and enjoyed the quality of life they deserved. I was then promoted to lead carer with the responsibility of a team of 14 carers, which I continued to do for the next four years.


I would drive past Wandsworth Common every day on my way to work and thought maybe one day I may end up working there as it was closer to home. When they opened I applied as a care supervisor and was overjoyed to get the role as many people had applied. Six months later I was promoted to my current role as residential care manager and I’m loving every minute! I have a fabulous and very experienced care team around me and I also feel very supported from the management team in the home who are always go that extra mile to help and get involved. I am the type of person who will roll up my sleeves and help wherever I’m needed and knowing that all my residents are well looked after gives me a massive sense of satisfaction.


I feel extremely proud and honoured to work in such a beautiful home with a friendly atmosphere and great people.


Out of work I love to spend time with my family and friends. I have three children who have all grown up now and have their own families of which I am very proud. I also have two beautiful granddaughters, one 10 years old and one of 8 months, my family are the most important things in my life. Outside of work I love meeting with friends over a glass or two of bubbly as the perfect way to relax!


Narcis

Narcis Mihailescu

Job Title: Dementia Care Manager

Joined: 2019

Caring has always been a big part of my life, growing up I was the main carer for a member of my family which ignited my passion for the caring profession. This lead to me study nursing at university in Romania in 2009. After gaining my qualification and practicing in Romania for a few years I moved to England in 2015. I moved initially to Derbyshire where I worked as a carer for two years. After this I was promoted to the nurse’s assistant and subsequently lead all the training for dementia carers for that business. I am extremely passionate about giving residents the best care and most fulfilling lives. In my role as dementia care manager I am committed to continuous learning and also supporting my staff to be the very best they can be.


What I love most about my role is seeing how we are able to have such a positive impact on our residents’ day to day lives and seeing the smiles on their faces is the best feeling. Avery Collection is a fantastic company to work for and I feel very supported in my role and with any ideas I have to support our residents.


Outside of work I have a passion for sport with my biggest achievement is being Romania’s National Backstroke champion in the 100m.


Jeannie

Jeannie Ward

Job Title: Housekeeping Supervisor

Joined: 2019

I have worked in Housekeeping for over 10 years in private houses and nurseries. My whole life I have been looking after people from my mother to my own family. I really feel it is at the core of what I love to do and why I am so pleased to be working in the care industry. It’s a joy to come to work every day in such a family orientated home – my second family! There is always something different happening on a daily basis in the home. As housekeeping supervisor it gives me great pleasure to see how happy the extra little things we do makes the residents day and getting positive feedback about how the work my team does helps our residents daily lives.


When I’m not at work I enjoy spending time with and looking after Grandchildren, reading books, walking around London and fresh coffee!


Frequently Asked Questions about Wandsworth Common Care Home - Avery Collection

What types of Care is Wandsworth Common Care Home - Avery Collection registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wandsworth Common Care Home - Avery Collection provide?

Palliative Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wandsworth Common Care Home - Avery Collection have?

There are 97 Single Rooms.

What are the Facilities & Services at Wandsworth Common Care Home - Avery Collection?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wandsworth Common Care Home - Avery Collection to the centre of London?

3.4 mile(s) as the crow flies, distance by road may be significantly further.