Wandsworth Common Care Home - Avery Collection

94 North Side Wandsworth Common, Wandsworth, London SW18 2QU
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9.9 73 Reviews
  • Wandsworth Common Care Home - Avery Collection, London
Wandsworth Common Care Home offers a complete luxury experience that can only be truly appreciated through an in-person visit. This spectacular purpose-built care home comprises 97 private apartments spanning five floors, extending a warm welcome to couples or companions continuing their care journey together. Each apartment has en-suite wet rooms and a spacious kitchenette, catering to individuals needing residential respite, dementia care, or nursing care.

The commitment to delivering tailored care services to the highest standards is a point of pride. For those seeking residential care in Wandsworth, the assisted living team is available 24/7, supporting elderly residents requiring assistance with day-to-day activities beyond what can be managed at home.

In the realm of dementia care in Wandsworth, a unique person-centred approach is applied, ensuring residents are treated with dignity and receive the highest level of support.

Wandsworth Common Care Home aims to create an opulent home-from-home, evident in the diverse array of stunning spaces and facilities for residents' enjoyment. The residence features a fine-dining restaurant, a cafe, a comfortable cinema, and a superb sky lounge, among other impressive amenities.

Care Provided by Wandsworth Common Care Home - Avery Collection

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 97 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Thomas Holden (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (97)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wandsworth Common Care Home - Avery Collection

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £2,150
    • Self-Funded Residential Dementia Care £2,100 – £2,100
    • Self-Funded Nursing Care £2,200 – £2,450
    • Self-Funded Nursing Dementia Care £2,250 – £2,250
    • RESPITE Self-Funded Residential Care £1,950 – £2,100
    • RESPITE Self-Funded Residential Dementia Care £2,200 – £2,200
    • RESPITE Self-Funded Nursing Care £2,300 – £2,400
    • RESPITE Self-Funded Nursing Dementia Care £2,350 – £2,350
  • All prices are all-inclusive and are fixed, regardless of care.


  • (these prices are only a guideline, please contact Wandsworth Common Care Home - Avery Collection to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The Entrance to the home is located off Huguenot Place.


    Please call to arrange an appointment.


  • Parking
  • Underground Parking is available for visitors. Please call ahead to have a space reserved for your arrival


Wandsworth Common Care Home - Avery Collection Reviews (73)

Total of 73, showing 61-73
9.9

Wandsworth Common Care Home - Avery Collection has a Review Score of 9.9 (9.876) out of 10, based on 48 reviews in the last 2 years. Over all time Wandsworth Common Care Home - Avery Collection has 73 reviews.

Overall Experience

  • 67
  • 5
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  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The residents best interests are put first not financial gain. To my knowledge, this care home is unique in letting resident bring their own furniture and allowing them to be as independent as they wish provided it is safe for them to do so.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you so much for such a glowing review. You are such a great part of our community here and sharing a little joke with you bring a smile to all our faces every day. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother’s move to Signature went very smoothly. I was really pleased with the speed with which all the arrangements were made. I now have peace of mind that my mother is well cared for by a team of attentive and kind people, and that there are medically qualified staff on site. The highlights for
my mother are three delicious meals a day, a good range of activities, including pampering hand massages, and especially one-to-one time with carers. The reception staff are lovely.

Reply from Helen Harkin, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for the review. Your Mum has settled in wonderfully and has made friends with the other residents, she's a fabulous addition to our Home!
I will pass your comments on to our reception team.


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Overall Experience  Overall Experience 5.0 out of 5

I came in for respite for two weeks. My time at Signature was a huge success, and within days, I was feeling refreshed and happier. The staff were all lovely to me. I will be returning after my planned surgery for further help and physiotherapy. Did not do much of the activities as I played Bridge online
most afternoons.


My main complaint is that I slept badly. The pillow on the first night was like a brick. I got my own from home. I am used to a king bed, so am anxious about falling out of bed after my knee replacement. A larger bed next time would be very much appreciated.


Reply from Helen Harkin, CLM at Wandsworth Common Care Home - Avery Collection

It was a pleasure to have you stay Hilary and we look forward to welcoming you back after your surgery.
Helen


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff at Signature Wandsworth have made our family feel very welcome as we have adjusted to my father moving into their care. In particular, they have gone to great lengths to help my father to settle in and feel at home and have made sure that his personal interests are accommodated and
made sure that company is always available. They have also accommodated his dietary requirements, and he looks forward to each meal, which is of a very high standard. In the short time (2-weeks) he has been at Signature, he has thrived. He is more alert, engaged, and most importantly, enjoying life again. Thank you.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you so much for taking the time to write these lovely words; your father is a pleasure to be around and a true gentleman, but with a wonderful sense of humour! It has been great to see him starting to get involved with the activities and social side of his life here, and I'm delighted to hear he is enjoying the restaurant.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff and management are very caring - I will miss them all when I am gone.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for sending in your review of your time spent here. It has been a pleasure and such fun to get to know you, and I hope you feel that your stay here has helped you on your way to getting back home. We will miss you.


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Overall Experience  Overall Experience 5.0 out of 5

Signature at Wandsworth is an amazing place.
My father has been a resident for close to two months now, and he is absolutely thriving!
The care staff and management team have been outstanding, every step of the way.
It is a care home that is meticulously managed and maintained, full of energy,
and you can really see how happy the staff are and how well-looked after the residents are.


We couldn't have asked for a better home.


Reply from William Burke, C L M at Wandsworth Common Care Home - Avery Collection

Your father is an absolute joy to have around the home and it is so wonderful to see him thriving in this community.
We are all so pleased to see him loving living here, but it's also so important that you are happy with him living here. We shall pass your compliments on to all the team.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt is so much happier with the care she is being given. She is much brighter in herself. She loves the food. All the staff are so friendly and go above and beyond to make sure my aunt is cared for and loved. I find the staff so friendly and helpful, and they will do everything they can to make
visiting a pleasure.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

It's so lovely to hear that you can see how happy your aunt is living here. We agree that she certainly loves the food and all the team here love spending time with her and looking after her. Thank you for your compliments.


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Overall Experience  Overall Experience 5.0 out of 5

I moved my father from his own home in February as he no longer knew where he was and was potentially was not safe from Covid.
It proved to be the correct decision as I now know my father is safe and looked after by the wonderful staff and carers at Signature at Wandsworth. I don't think he could be
anywhere better, and as I am his son, it makes me feel much better feeling this way.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for these lovely words. It is a pleasure for us to look after your father, we are all very fond of him. It's so wonderful that you are able to visit him in the building so regularly, and we are so pleased you feel you have made the right decision for him.


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Overall Experience  Overall Experience 5.0 out of 5

As a family, we are very pleased with the way Signature is looking after my wife. They quickly sorted out her medication, which prior to her moving in was causing her all sorts of problems and distress. Her overall problem is dementia, but here again, we are pleased with the way the dementia team are
handling the problem. Their management experience and caring make sure she engages with other residents and is helped in the daily activity programme. The people working at the home, no matter in what capacity, create a welcoming and happy atmosphere. The facilities and furnishings are incredible, and the general layout has been planned to give its residents a wide choice in terms of activity or relaxation. Finally, the dining room is five stars, with a cuisine that is mouth-watering.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you so much for your lovely words; it is a pleasure to have your wife living with us and a joy to hear you know she is leading an engaging life here. It's also lovely for her to have you visit her so regularly. I will pass your comments on to all the teams who I am sure will be delighted to hear how happy you are with their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

My husband, who has Alzheimer's, has had three periods of respite in this home. I also had two weeks stay following a hip replacement operation. I really enjoyed my stay here. The staff were extremely attentive and always willing to help. It was great that I could see the care first hand and know that
my husband was being looked after extremely well. I fully intend to use the home again for respite for him on a regular basis. The food was very good and the restaurant had a very pleasant atmosphere and I was able to have meals here with my husband. The coffee lounge was particularly welcoming and a very pleasant place to spend time with my husband. The courtyard was also lovely and popular with the guests. There were activities and a lot of one to one support for the guests.

Reply from Hollie Lockhart, Client Liason Manager at Wandsworth Common Care Home - Avery Collection

Thank you for your review of Signature at Wandsworth Common. It has been our pleasure to care for both yourself and your husband over the last couple of months. We are delighted that you enjoyed your stays with us. I will share your comments with the wider team. We very much look forward to welcoming you back in the future. Best regards, Hollie


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Overall Experience  Overall Experience 5.0 out of 5

Since moving my mother just over a month ago from another London nursing home to Signature Wandsworth I have come to realise just what she has been missing out on in terms of care and attention for the last few years. For me, it is paramount that the care of my 93-year-old Mother is given top priority.
At Wandsworth, she most certainly receives first-class care and this is obvious in the way she looks and feels. She is happy in the wonderful surroundings but then who wouldn’t be as this place offers the facilities of a 5-star hotel. Her apartment has a separate sitting room with its own little kitchen so it feels like home. The well trained and professional staff are warm and friendly and above all care. I could not recommend this home more highly, it is exactly what I have been looking for and somewhere that you can be sure your loved one is getting all the care and attention they need and deserve in their final years.

Reply from Hollie Lockhart, Client Liason Manager at Wandsworth Common Care Home - Avery Collection

Thankyou very much for your lovely review of Signature at Wandsworth Common. I will be sure to share your positive feedback with our team. It is a delight to have your mother living here and we are extremely pleased that you are happy with all aspects of her care. It’s wonderful that she feels so at home in her apartment and is enjoying all the facilities the home has to offer. Thankyou again. Best regards


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Overall Experience  Overall Experience 5.0 out of 5

I arrived on Thursday 30th April after spending 8 very happy weeks in another Signature home where I left many very dear friends. My arrival was very special here at Wandsworth, so warm and the minute I stepped into the building I felt at home. So tastefully modern but homely. I am having the most amazing
good and kind care!

Reply from Hollie Lockhart, Client Liason Manager at Wandsworth Common Care Home - Avery Collection

Thank you so much for taking the time to write a review. It is such a joy to have you living with us to see you making new friends. Our whole team appreciates your positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had a stroke early this year, after 7 weeks in hospital having rehab we learnt she would require 24-hour care. I didn't want her isolated with carers at home, I wanted to find a nursing home that could handle her needs but provide her with dignity in a beautiful setting. When I discovered
there was a brand new home, opening in my neighbourhood, I hoped it would be right. I was lucky enough to visit the day before London was locked down due to Covid-19. I knew we had hit the jackpot. Extremely well qualified staff, a nursing home that has the highest specification I had ever seen and without a doubt, I felt it was right. Up until her stroke, my mother had been running her own business, driving herself around London and had an active social life. I had to find somewhere that gave her a wonderful environment to live in. We can't visit at the moment, so I call the staff daily, we video call my mother too and I have total confidence that they care for her and anticipate her every need.

Reply from William Burke, CLM at Wandsworth Common Care Home - Avery Collection

Thank you for taking the time to write such a lovely review. We are so pleased to hear how delighted you are with our new home and your confidence in our care for your mother. Our team are dedicated to delivering the very best to our residents and we will be sure to pass your fantastic comments on to them. Thanks again.


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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Wandsworth Common Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Wandsworth Common Care Home - Avery Collection is calculated as follows: ( (502 Excellents x 5) + (43 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 555 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wandsworth Common Care Home - Avery Collection is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Tom

Tom Holden

Job Title: General Manager

Joined: 2024

I am excited to join the exceptional and experienced team at Wandsworth Common Care Home and will bring my industry knowledge to support their outstanding levels of care, and personal touch and work with their teams striving for continued excellence.


I am a Registered Nurse with 16 years of experience in frontline healthcare and, having worked in a broad range of settings I have developed a passion for exceptional service in the care industry.


I started my career in A+E having previously worked as a multi-site quality assurance Matron at Bart’s Trust and as Site General Manager at St. Bartholomew’s Hospital. More recently I have managed many nursing and specialist dementia care homes.


I look forward to meeting everyone who comes through our doors.


Will

Will Burke

Job Title: Client Liason Manager

Joined: 2019

Having worked for eleven years in similar roles for other luxury care providers, I am thrilled to represent Avery Collection at Wandsworth Common as a Customer Liaison Manager. I have a track record of success, having taken a challenged home to its highest-ever occupancy in a previous role. As a Dementia Champion, I am also committed to helping those living with memory loss, having previously helped set up a regional Dementia Action Alliance with a local church.


Avery Collection are known as the best in terms of quality of care and quality of design, and in these areas as well as many others they are always one step ahead of other care providers. This ethos is one I share, and I am delighted to be working for the best provider in the business.


In my role, I am the first point of contact for families seeking care. I am dedicated to using my knowledge and experience to act as a guide and to help families through what can be a difficult time of life.


Avery Collection at Wandsworth Common is a truly special home, as this level of care is not usually available in such a central, accessible location. Residents will have a great range of facilities and attractions available right on their doorstep. I’m also excited to be part of such a technologically advanced, stylishly designed and luxurious home.


Sue

Sue Morgan

Job Title: Residential Care Manager

Joined: 2019

I started my journey in to care six years ago when I joined as a care assistant. I loved my role there and put my heart and soul into ensuring the residents were happy and enjoyed the quality of life they deserved. I was then promoted to lead carer with the responsibility of a team of 14 carers, which I continued to do for the next four years.


I would drive past Wandsworth Common every day on my way to work and thought maybe one day I may end up working there as it was closer to home. When they opened I applied as a care supervisor and was overjoyed to get the role as many people had applied. Six months later I was promoted to my current role as residential care manager and I’m loving every minute! I have a fabulous and very experienced care team around me and I also feel very supported from the management team in the home who are always go that extra mile to help and get involved. I am the type of person who will roll up my sleeves and help wherever I’m needed and knowing that all my residents are well looked after gives me a massive sense of satisfaction.


I feel extremely proud and honoured to work in such a beautiful home with a friendly atmosphere and great people.


Out of work I love to spend time with my family and friends. I have three children who have all grown up now and have their own families of which I am very proud. I also have two beautiful granddaughters, one 10 years old and one of 8 months, my family are the most important things in my life. Outside of work I love meeting with friends over a glass or two of bubbly as the perfect way to relax!


Narcis

Narcis Mihailescu

Job Title: Dementia Care Manager

Joined: 2019

Caring has always been a big part of my life, growing up I was the main carer for a member of my family which ignited my passion for the caring profession. This lead to me study nursing at university in Romania in 2009. After gaining my qualification and practicing in Romania for a few years I moved to England in 2015. I moved initially to Derbyshire where I worked as a carer for two years. After this I was promoted to the nurse’s assistant and subsequently lead all the training for dementia carers for that business. I am extremely passionate about giving residents the best care and most fulfilling lives. In my role as dementia care manager I am committed to continuous learning and also supporting my staff to be the very best they can be.


What I love most about my role is seeing how we are able to have such a positive impact on our residents’ day to day lives and seeing the smiles on their faces is the best feeling. Avery Collection is a fantastic company to work for and I feel very supported in my role and with any ideas I have to support our residents.


Outside of work I have a passion for sport with my biggest achievement is being Romania’s National Backstroke champion in the 100m.


Jeannie

Jeannie Ward

Job Title: Housekeeping Supervisor

Joined: 2019

I have worked in Housekeeping for over 10 years in private houses and nurseries. My whole life I have been looking after people from my mother to my own family. I really feel it is at the core of what I love to do and why I am so pleased to be working in the care industry. It’s a joy to come to work every day in such a family orientated home – my second family! There is always something different happening on a daily basis in the home. As housekeeping supervisor it gives me great pleasure to see how happy the extra little things we do makes the residents day and getting positive feedback about how the work my team does helps our residents daily lives.


When I’m not at work I enjoy spending time with and looking after Grandchildren, reading books, walking around London and fresh coffee!