Lauder Lodge

2 Wakefield Avenue, Edinburgh EH7 6TL
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9.6 60 Reviews
  • Lauder Lodge, Edinburgh
Located close to Portobello’s promenade and minutes from the heart of Edinburgh, Lauder Lodge care home offers experienced and compassionate nursing, residential and dementia care. The dedicated care and nursing teams can meet the most complex of needs.

The home has luxury facilities for residents to enjoy every day, including a cinema room, bar, hair and beauty salon, a contemporary café with a terrace and stunning views of Arthur's Seat.

Life at Lauder Lodge is all about choice and personalisation. Everything is tailored to your loved one’s individual needs, from the care they receive, to the group and one-to-one activities planned by the lifestyle team, and the food served up by the chef-led catering team.

They are proud to have been internally accredited with the evidence-based, person-centred Care Fit for VIPS.

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Care Provided by Lauder Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Annes Riaz (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lauder Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,937
    • Self-Funded Residential Dementia Care from £2,027
    • Self-Funded Nursing Care from £2,260
    • Self-Funded Nursing Dementia Care from £2,350

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

    What’s included?
    • All care and support including a monthly review of care plans
    • A dedicated key worker for each resident
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Lauder Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on-site


Lauder Lodge Reviews (60)

Total of 60, showing 21-40
9.6

Lauder Lodge has a Review Score of 9.6 (9.636) out of 10, based on 19 reviews in the last 2 years. Over all time Lauder Lodge has 60 reviews.

Overall Experience

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Date Published

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Review from E W (Daughter of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I absolutely delighted with the care our mum has received since moving into Lauder Lodge. The staff on the Holyrood floor are very friendly and happy to answer any questions that we may have concerning mum’s wellbeing.
Mum does not have a big appetite but enjoys the variety of food which
is provided. It’s great that mum is able to take her visitors to the cafe for a chat and some delicious home-baking.


It’s lovely taking a walk around the garden which has plenty of seating to relax and enjoy the fresh air.


We would not hesitate to recommend Lauder Lodge for your loved one.


Reply from Holly Cole, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.


Many thanks the Care UK team


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Review from F S (Wife of Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has recently moved into Lauder Lodge. Following an initial enquiry, I was shown the Home's facilities. This was very positive and the staff were all very friendly. The premises are well maintained, modern, bright and spacious. Some lovely touches like "front doors" for each room provide a
personal touch. The Customer Relations Manager was so helpful and was very quick to reply to the many questions I had.
The Home has really lovely grounds/garden with raised beds for the residents to be involved. This is important to my partner who has had a lifelong interest in the natural world and it's a place of calm. The two ducks in the garden are also a bonus for him.
The actual move and settling-in period has gone really well. There have been one or two minor teething problems but quickly resolved by the nursing team. Kindness does seem to be the watchword, and although home is never quite the same as your own home, it has nevertheless been a very positive experience.

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Review from Wendy R (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum recently moved into Lauder Lodge and my sisters and I are confident that she is receiving the care and support she needs. Staff are very friendly and always on hand to answer questions or help Mum with something. The home is always fresh and clean, it actually has more of a hotel feel to it
than a care home. There are various sitting rooms and a lovely café which we can sit in with Mum as well as the garden which is currently full of lovely bright flowers. There is always something for Mum to join in with if she wants to; from watching a film in the cinema room to a wheelchair walk along the sea front and she enjoyed her recent trip to the salon (at the end of the corridor!) for a fresh cut. My sisters and I feel well informed, receiving emails of upcoming activities Mum can attend and dates for review meetings.

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Review from S M (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are delighted with the care my mum has received since moving into Lauder Lodge. All the staff are so informative, friendly and helpful and my mum looks forward to seeing them - they pop in and out all the time if passing her room or the sitting rooms etc. They are also keen to know all
the family.
Everyone is very encouraging to make sure that my mum attends activities and she has returned to many hobbies that she lost during Covid i.e knitting, indoor bowls and reading.
The customer relations manager was so informative and helpful with this big move from the very beginning when I wanted to get prepared in case my mum eventually needed to move from her own house. I had no knowledge of what to do next but he gave me many hints and tips and it felt like a much easier task. Nothing was too much trouble.
Lauder Lodge is highly thought of in the local community and my mum is looking the best and happiest for many years.

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Review from Lucy R (Resident) assisted by family/friend published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the care I have received while living in Lauder Lodge.
Everyone is very friendly and caring.

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Review from C M (Nephew of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Further to our uncle suffering from dementia, we were able to secure a lovely room for him at Lauder Lodge. From the very start, the team made things a lot easier for us as a family to move forward with our uncle's needs and care. He is making good progress and is settling in well. He raves about the
great quality of the meals and joins in some of the activities on offer. We feel that he is now safe and in an excellent care home for his future wellbeing. Thank you.

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Review from Susan R (Daughter of Resident) published on 12 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with Lauder Lodge, it was apparent that the staff really cared about the residents well being. Everyone made mum feel very welcome. Her moving into the home and her settling in period has been challenging for her, but the staff have helped enormously with this transition period
and we no longer have to worry about her care needs. She is encouraged to take part in all the activities that are available and I am sure this helps keep her occupied and active. Covid restrictions have made life very difficult for everyone, but Lauder Lodge staff have kept us up to date with everything that is happening and we have managed to keep in touch with mum through Zoom calls. I know mum is safe and that means so much to us as a family.

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Review from Robin M (Power of Attorney of Resident) published on 12 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's uncle moved into Lauder Lodge from another care home in mid October and we are extremely pleased with the standard of care he is receiving, as is the rest of the family and friends.


From the outset we found all the staff to be open and communicative as well as friendly. The home itself

is in excellent condition and rooms are decorated to a high standard. The facilities available to residents are excellent and a real step up in quality from the previous home.


It is perhaps worth mentioning in these days of COVID is that as long as you have a negative LFT and your temperature is normal, (it's automatically checked when you enter the front door) you do not need to book a visit and you are not limited to an hour.


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Review from Judith C (Daughter of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to live at Lauder Lodge in December 2019, after a series of events (related to Alzheimer's) led us to conclude that she needed the extra support of 24-hour care. At Lauder Lodge Mum was always cared for with dignity, respect and compassion. She was encouraged to participate in appropriate
activities for her enjoyment. Although the Covid-19 lockdown brought the most difficult of circumstances, I was always reassured, from phone updates, that Mum was receiving the best possible care. Then when the home was able to open up I could once again see the skill with which Mum's needs were assessed, and re-assessed as time went on. The staff and managers are friendly and approachable and showed real care for my Mum and also to our family.

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Review from Christine M (Great-Niece of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had to make the decision to move my great aunt into a residential care home. This is never an easy decision however Lauder Lodge was highly recommended and known to me, it was my preferred choice, so I was lucky in so much as I did not need to go to numerous homes and carry out visit's during
these difficult Covid 19 times. I found that after I made initial contact the procedure was straight forward and Lauder Lodge were happy to help throughout this journey. I was even more delighted, following the assessment, that a room was available.


The move and settling in period, which is still ongoing, is not easy but the staff are so kind and caring and its such a reassurance knowing that your loved one is in safe hands.


Lauder Lodge focus so much on the care and well being of their residents which is what the family want as they approach this stage in their lives.


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Review from Susanne G (Friend of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have said goodbye to the Lauder Lodge family. I thanked those who welcomed my precious friend before lockdown, who checked his needs and preferences and answered my questions. I thanked those who picked him up when he fell and responded with compassion when his language and actions were far from respectful.
There were those who kept me informed during lockdown and welcomed me back warmly as I walked through the door again. There were those who took time to read the books he had written, so they could understand the person he had been before MS took hold of body and mind. There were others who baked a wonderful birthday cake and scrubbed his room when he was “resident of the day”. There were nurses, who knew just how to make him comfortable and how to ease his final days and hours, who spoke softly and respectfully to him as he slipped away. He would have wanted to salute you. To those who looked after me in his final hours, I thank you all for being part of this wonderful family.

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Review from Alma C (Daughter of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to take my mother into care Lauder Lodge, staff were wonderful explaining everything to us reassuring us at every step. Without their help with legislation explanations, we would have floundered. I’m glad Mum was offered a place here, as she is thriving, the dementia care
is excellent, and we couldn’t have asked for any more.

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Review from Mary G (Friend of Resident) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank all staff in Lauder Lodge for the care and kindness my friend received during her short term stay there. As a result of 'Lockdown,' my friend was feeling very miserable and lonely. The management of Lauder Lodge very kindly accepted her as a short term resident giving her the care and
friendship she required in these dark times. She was very well looked after during her stay. Her meals, she said, were the highlight of her day - the lovely freshly baked treats throughout the day were the icing on the cake. Thank you so much.

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Review from Alan B (Husband of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who suffers from dementia, was admitted to Lauder Lodge in April, just three months before our Golden Wedding - and the resulting separation could have been unbearable were it not for the care and kindness shown by the management and the entire staff. Covid restrictions have made visiting difficult,
but Lauder Lodge react as quickly as possible to National guidelines and facilitate visits whenever possible. They even surprised me with an additional indoor visit on my own birthday - and my wife, with the assistance of the talented staff, had made a beautiful birthday card. When a visit needed to be cancelled due to illness, management quickly scheduled another one! Roll on the time when things return to "normal" for us all, and I can get that long-awaited Golden Wedding cuddle. In the meantime, keep up the good work all you star-carers at Lauder Lodge. Your efforts are very very much appreciated.

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Review from Paul M (Son of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Lauder Lodge and the staff for the excellent and compassion shown towards my mother. From the start, the staff member provided us with the detailed knowledge required to make a very easy and informed decision and enabled us to make what was a very difficult decision easy. Although
it was difficult to visit due to COVID, I was reassured with the video, images and description of the settings and facilities available so my mum could enjoy her life with the best care available in a stimulating environment. The staff have been outstanding, always keeping us up to date and assisting with visits.
If you are ever unsure and have to make the difficult decision, then contact Lauder Lodge - they gave us peace of mind.

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Review from Brian M (Son of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first meeting, we had with management we had a great feel for the care home and had a great first impression.
We came away with a great feeling of confidence and trust. The management team have been very sensitive and sympathetic to all our questions and needs at a very stressful time.
Can
highly recommend Lauder Lodge.

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Review from Roddy S (Son of Resident) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to make urgent arrangements for my father when he suddenly became unable to live safely independently. The management staff at Lauder Lodge gave me clear advice and went out of their way to make sure that the options I was given were right for my dad. It is extremely clear that their focus is
on the well-being of the individuals under their care.
I am so relieved that my dad is now living in such a warm and friendly environment, which has helped him to make the transition from living alone in another city, to being part of the Lauder Lodge community, less of a trauma.
I would recommend Lauder Lodge to anyone looking for the best of care for their loved ones.

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Review from Michael M (Friend of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend once a month and I meet a variety of staff who are without exception sensitive, unobtrusive, responsive and loving. The environment is physically appealing and the warmth of all the staff is genuine both in person and on the phone.
I would be happy to live here.

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Review from Michael B (Son of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has spent one month at Lauder Lodge on the nursing wing. Having visited mum most days over that period I have found the general atmosphere of this home to be positive, relaxed and welcoming. In particular, I have witnessed really supportive friendly and approachable staff who seem to have a genuine
interest in the care of my mum and other residents. This was particularly evident in the professionalism and sympathetic response to mums initial anxieties to a new environment her home to a home closer to her family has been made easier by their positive experiences at Lauder Lodge.

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Review from Margaret W (Daughter of Resident) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our mum moved in last year, we were a family in despair. Having lost our dad aged 92 years only 3 months previously, our mum, aged 91, saw little prospect of life without dad. Having been married for 59 years, they were a team and inseparable. Neither wanted to move into a care home and it was
with such heavy hearts that we found ourselves unable to see any other option. Terminally ill, bereaved and unable to cope at home, mum moved into Lauder Lodge. We didn’t really expect her to live beyond a few weeks but thanks to the gentle, kind, patient and caring staff, who took time to get to know mum, together they established a relationship and provided a bespoke package of care for mum. We are incredibly grateful and couldn’t have asked for a more dignified and compassionate group of staff. Yes, it comes at a cost but, as a family, the peace of mind we gained in knowing mum was safe, cared for and supported both physically and emotionally, was the investment of a lifetime.

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Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for Lauder Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.636 for Lauder Lodge is calculated as follows: ( (161 Excellents x 5) + (39 Goods x 4) + (12 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 217 Ratings = 4.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lauder Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 11 Sep 2024

How well do we support people's wellbeing? Excellent

(6)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (95)

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Meet the Team (1)

Anees

Anees Riaz

Job Title: Home Manager

I’m a qualified nurse and have worked in a children’s clinic as well as in older people’s care. Joining Lauder Lodge has been very exciting for me: commissioning a new home is a challenge, and the whole team has worked closely together to create a wonderful home from home. 


I’ve enjoyed getting to know the team in the process, identifying their strengths and using them to everyone’s advantage. I’m enjoying watching the team grow while providing exceptional service and tailored care for every resident. 


I’m infamous for my sweet tooth, so I particularly enjoy afternoon tea time, when I can spend time with the residents, sharing stories and memories over a cup of tea and, of course, freshly baked goodies! 


Outside of work, shopping is a guilty pleasure of mine, followed by coffee dates with friends – usually just an excuse to get the biggest cake on display!