What types of Care is Clarendon Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clarendon Court Care Home provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

What are the Facilities & Services at Clarendon Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clarendon Court Care Home to the centre of Nottingham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Clarendon Court Care Home, 13-15 Clumber Avenue, Sherwood Rise, Nottingham, Nottinghamshire NG5 1AG

Review from Yvonne B (Daughter of Resident) published on 25 April 2023
Submitted via Website • Report

Overall Experience

My mother has resided at Clarendon Court Care Home since June 2022. In my opinion, there isn’t a perfect care home, there will be things that you the relatives of the resident want to be done differently. This home though is one that I would recommend to anyone looking for a place for their loved ones.

The staff are friendly and professional at the same time, they will go out of their way to support your wishes and care for my mother in a calm and sensitive way. There have been challenges with my mum’s health recently, she was hospitalised for nearly a fortnight and the manager kept the family informed about the hospital admission and went to assess my mum’s needs to make sure things were in place for mum’s release back to the home. The manager and her team of staff have worked tirelessly to get my mum back to a place of dignity and rebuild her confidence. I’m so grateful for everyone's support that works at Clarendon Court. Everyone strives to be the best they can be.

Reply from Glenys Winson, Manager at Clarendon Court Care Home

Thank you for your kind words; it really means a lot to the staff to have such lovely feedback, we are very fortunate to have such caring staff, as well as caring relatives who are actively involved in ensuring their loved ones are supported in the best possible way.

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Review from Denise L (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience

Our mother has been a resident at this care home for approximately 18 months.
At first, because of Covid restrictions, there didn't seem much in the way of entertainment for the residents. However, in the last six months, this has completely changed, with most of the activities resuming again. The

staff are wonderful and completely dedicated as each day can be very challenging with Mum as her dementia worsens, but they treat Mum with the utmost patience and respect at all times. We do not have any concerns at all.

Reply from Glenys Winson, Manager at Clarendon Court Care Home

Thank you so much for your kind words. The staff are really dedicated and try really hard to make each day special. I hope we can continue to grow and make this a home where people live their best life.

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Review from Laura B (Daughter of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience

Although my mother loved living in this home I cannot recommend due to the total disregard of my mother's wellbeing, safety and health. This is due to a lack of professionalism from the management. My mother was evicted from her home during a hospital admission in the Covid pandemic. My mum was essentially

homeless. The management deemed my mother a "Covid risk" to other residents which I can understand but a lot of other care homes were in the same situation. My mother was very ill at the time and was advised she needed nursing care but this home was unwilling to accept my mother back until suitable accommodation could be found. I feel the management acted selfishly and showed no compassion towards my mother or us, her family, who had no say on where she ended up and felt she was dumped in the first care home that became available due to Covid. We had no physical contact and we could not offer adequate support to my mother during this difficult time. My mother sadly passed away in December 2020.

Reply from Jan Briddon, Manager at Clarendon Court Care Home

Thank you for your review. Please accept our condolences at the sad passing of your mother. I am very disappointed to read its contents, I can see how dissatisfied you were with the lack of compassion/understanding you received from management at such a difficult time. I would like to take this opportunity to introduce myself as the new manager here. I am aware this does not address the issues you have stated but I do wish to assure you I will always respond should a relative wish to come and talk to me, always responding to any queries, concerns, any relative would wish to raise, so an appropriate acceptable resolution is reached for all parties, primarily the person in our care. It is important we always engage in open, respectful dialogue to address any issues relevant to any resident in our care. I apologise for the lack of empathy you felt you received at such a difficult time. Jan Briddon. Home Manager.

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Review from Sharon D (Daughter of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience

I would like to thank the manager and all of her team for the kindness and excellent communication this home has provided to my mother.
From day one the staff have been outstanding and so patient with my mother,
keeping the family informed about her care and any updates. They have kept my mothers

spirits up during this COVID-19 pandemic.
We thank you truly from the bottom of our hearts.

Reply from Gail Harrison, Manager at Clarendon Court Care Home

Thankyou very much for your kind review, we would like to thank you for your understanding during this time of crisis and the support that you continue to give the home. We hope that things will get back to some form of normality soon and that visiting will resume to some sort of normality. Until then we hope what we have put in place regarding visiting gives you reassurance and keeps you in touch with mum.

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Review from Daylene S (Sister of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience

My sister was admitted to Clarendon Court in August. She was there until today 27/12/12019, as she has now moved to a nursing home. She has severe Alzheimer’s with traumatic behaviour problems, she was placed there by Nottingham Social Services. I cannot thank the staff and managers enough for what

they have done for my sister. The managers are so supportive to the families of residents, they helped me through some tough times with my sister. Her Alzheimer’s has progressed at an alarming rate and these past few months she is locked in a living nightmare, which causes her to have abusive and violent outburst to staff and other residents, but the staff have taken it all in their stride. They have managed her above and beyond what is normally called for and it was a sad day today her leaving there but she is so severe with Alzheimer’s she needs 24-hour nursing care. I'd like to thank all the carers, the laundry workers, the cleaners, the chef and kitchen staff and the management.

Reply from Glenys Winson, Manager at Clarendon Court Care Home

Thank you for the lovely feedback, I will share your comments with all the staff.
I hope everything is going well and that you have a wonderful New Year.
Best Wishes
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Review from David C (Next of Kin) published on 22 April 2019
Submitted via Website • Report

Overall Experience

Fantastic staff great place. 1000% recommend. The home is clean and friendly and the food is great.
They have great people working there for your every need.

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Clarendon Court Care Home

Care Provided by Clarendon Court Care Home

Good to Know

Funding & Fees Guide for Clarendon Court Care Home

Facilities

Clarendon Court Care Home Reviews (6)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Bed Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Clarendon Court Care Home

What types of Care is Clarendon Court Care Home registered for?

What additional types of Care does Clarendon Court Care Home provide?

How many Rooms does Clarendon Court Care Home have?

What are the Facilities & Services at Clarendon Court Care Home?

How far is Clarendon Court Care Home to the centre of Nottingham?

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