Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Chelmunds Court has a Review Score of 9.8 (9.769) out of 10, based on 22 reviews in the last 2 years. Over all time Chelmunds Court has 91 reviews.
Review from Maxine H (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card •
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5.0 out of 5
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Review from Debbie D (Daughter of Resident) published on 28 January 2025
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5.0 out of 5
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Review from K B (Son of Resident) published on 11 October 2024
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5.0 out of 5
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Review from J F (Daughter of Resident) published on 4 October 2024
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Overall Experience
5.0 out of 5
Reply from Keeley Mullins, Marketing & Recruitment Administrator at Chelmunds Court
It was our pleasure caring for your mum. She is quite a character and she will be missed by our team.
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Review from C M (Daughter of Resident) published on 27 September 2024
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5.0 out of 5
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Review from G F (Son of Resident) published on 24 September 2024
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5.0 out of 5
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Review from Gillian W (Daughter of Resident) published on 6 September 2024
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5.0 out of 5
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Review from D B (Wife of Resident) published on 3 September 2024
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4.0 out of 5
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Review from C E (Sister of Resident) published on 3 September 2024
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5.0 out of 5
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Review from J E (Niece of Resident) published on 3 September 2024
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4.0 out of 5
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Review from D I (Sister of Resident) published on 3 September 2024
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5.0 out of 5
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Review from Carol D (Niece of Resident) published on 28 August 2024
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5.0 out of 5
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Review from Ranjana P (Resident) published on 16 May 2024
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4.0 out of 5
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Review from D R (Daughter of Resident) published on 15 May 2024
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5.0 out of 5
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Review from S P (Daughter of Resident) published on 13 March 2024
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Overall Experience
5.0 out of 5
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Thank you for an amazing review; it is a pleasure to care for him and have you involved in all of his care needs.
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Review from Jenny C (Daughter-in-law of Resident) published on 28 February 2024
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5.0 out of 5
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
It has been our goal to give the best care to your father-in-law and ensure the family will always have peace of mind. Thank you for the wonderful review.
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Review from J P (Daughter of Resident) published on 14 December 2023
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Overall Experience
4.0 out of 5
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Dad has settled in well, he enjoys staying in the lounge and observing what goes on and is always thankful to our team. It is our pleasure looking after your Dad.
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Review from Brenda G (Sister of Resident) published on 9 November 2023
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Overall Experience
5.0 out of 5
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Thank you so much for the lovely review. It is our pleasure to look after your sister. She is very happy here and has made friends. Thank you.
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Review from Kay B (Daughter of Resident) published on 13 September 2023
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5.0 out of 5
Reply from Geraldine Alfonzo, Home Manager at Chelmunds Court
Thank you for your kind words, it is our pleasure looking after your Mum. Mum is very happy here, and thank you for your support.
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Review from Tracey W (Daughter-in-law of Resident) published on 1 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hi Tracey,
Thank you for your kind words and review. It was a pleasure caring for them both and they are truly missed. You are always welcome, and we hope to see you again soon.
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The Review Score of 9.8 (9.769) out of 10 for Chelmunds Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.769 for Chelmunds Court is calculated as follows: ( (202 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 260 Ratings = 4.769
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chelmunds Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2022
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Job Title: Home Manager
Joined: 2005
Hello, my name is Geraldine and welcome to Chelmunds Court. I have over 16 years of experience in caring for older people, including those living with dementia. I have a passion for making a positive difference in the lives of our residents, their families, my staff and our multidisciplinary teams. At Chelmunds Court, you'll find that our residents live in a safe, homely environment, where there are lots of laughter and a friendly, caring and competent team.
Job Title: Home Administrator
Joined: 2021
I'm Glenda. The Home Administrator Chelmunds Court with 3 years of experience.
I am a dedicated and detail-orientated administrator with three years of professional experience in managing payroll processes with zero errors, adeptly handling multitasking responsibilities, and analysing challenges to implement effective solutions. I take pride in my ability to greet visitors warmly and make them feel welcome, always with a smile.
I hold a Bachelor of Science in Computer Science from the Philippines and previously served as an assistant manager at one of the largest banks in my home country. Transitioning to a new work environment here, I am proud of my achievements, including maintaining error-free payroll management, ensuring no staff complaints regarding wages or overbudgeting, achieving a consistent 99% score in e-learning initiatives, and managing service orders and self-funding contracts seamlessly without complaints.
Beyond my professional responsibilities, I bring humour and positivity to the workplace, often described as having a contagious laugh. In my personal time, I enjoy watching Korean dramas, gardening, and travelling. I am passionate about continuous growth and delivering excellence in every aspect of my role.
Job Title: Deputy Manager
Joined: 2018
I'm Adele. I'm the Deputy Manager at Chelmunds Court.
With six years of experience in care, I’m dedicated to making a difference in the lives of my residents. My journey began as a carer, where I discovered my passion for bringing joy and comfort to others. I advanced to CTL, pursued a degree in mental health nursing, and am now proud to serve as a Deputy Manager.
Every day, I strive to make my residents' days brighter with smiles, jokes, and plenty of cuddles. Outside of work, I love reading, gardening, and spending quality time with my daughter. Seeing my residents happy is the most rewarding part of my role, and I’m committed to ensuring they feel valued and cared for every day.
Job Title: Care Team Leader
Joined: 2021
Hi, I’m Shawn, the Care Team Leader at Chelmunds Court, where I’ve been proudly working for 3 years. I love uncovering fun facts about people and enjoy connecting with staff, residents, and their families. Problem-solving is one of my strengths, and I thrive in building a supportive community.
I hold a Bachelor of Science in Physical Therapy from the Philippines, and my ultimate life goal is to taste every cuisine the world has to offer. When I’m not at work, you’ll find me at the cinema, cooking up something delicious, or even tackling a satisfying pile of laundry.
Job Title: Chef
Joined: 2017
Hi, I'm Melanie! I've been the Cook at Chelmunds Court for the past 7 years, and I absolutely love it here. The best part of my job is spending time with our wonderful residents—they make every day special.
When I'm not in the kitchen, I enjoy travelling to new places and watching great films.
