Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB
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9.8 91 Reviews
  • Chelmunds Court, Birmingham
Chelmunds Court has a high quality, innovative residential care and nursing home design, specially developed to provide expert care, in a safe and stimulating environment, for up to 73 older people.

Residents can enjoy mobilising around the curved corridors of the building’s quadrangle shape, which internally houses a safe, courtyard garden.

A central, dementia-friendly café has been designed as an environment to stimulate past memories, where residents can bring friends and relatives away from their natural residence. Lounges and dining rooms are stocked with baked goods and coffee and tea facilities and act as activity and entertainment areas too.

A corner activity room, complete with a low-level kitchen for group baking ease, has an external door positioned close to the Community Centre, to encourage community integration ease, including building beneficial intergenerational relationships.

Chelmunds Court is a 73 bed residential home offering compassionate, professional care for older people, especially those who are living with dementia, both residential and nursing. Centrally located in the Chelmsley Cross area of North Solihull this purpose-built care home is an integral part of one of the UK's largest-ever regeneration programmes.

Being a specialist provider of dementia care the Chelmunds Court team are well-placed to provide the 24-hour support, assistance and expert nursing required for all their residents.

The surrounding area has been extensively remodelled to provide state of the art leisure, healthcare, residential and community facilities, including new schools and green areas.

Chelmunds Court in Chelmsley Wood benefits greatly from being at the heart of such an important new social project and a new community has been created which residents are a proud part of.

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Care Provided by Chelmunds Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Geraldine Alfonso (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Chelmunds Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Dementia Care from £1,550
  • (these prices are only a guideline, please contact Chelmunds Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Chelmunds Court Reviews (91)

Total of 91, showing 41-60
9.8

Chelmunds Court has a Review Score of 9.8 (9.769) out of 10, based on 22 reviews in the last 2 years. Over all time Chelmunds Court has 91 reviews.

Overall Experience

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Review from S R (Son of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very straightforward to arrange a visit to my mother with my brother and nephew. We were very pleased that my mother is obviously very well looked after and cared for. All the staff are extremely helpful and cater fully for the resident’s needs, going that extra mile in ensuring the residents
are happy and well looked after.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Good afternoon, thank you so much for your positive review. We are so appreciative to hear how satisfied you are with your mother's care. We always take pride in residents having their own voice in how their care is managed and we are so grateful for your comments.


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Review from V P (Daughter of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In this very difficult time staff at Chelmunds Court Care Home have been amazing. They have organised video calls, send me lots of pictures and are always willing to answer my questions. Visits are well organised, visiting area is spotless and cheerily decorated. Knowing Mum is safe and looked after
is a huge relief to our family.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Hello, thanks so much for the review. We are so grateful to hear you remain satisfied with your mother's care despite the toughest circumstances brought on by the pandemic. The care provided to our residents continues to be the number one priority, no matter what. Thanks again for your thoughtful comments.


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Review from Graham L (Brother of Resident) published on 6 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional service - well done.

Reply from Alison Lawrence, Home Manager at Chelmunds Court

Hello Graham, we are so appreciative that you send your full recommendation for Chelmunds Court. It is delightful to read how satisfied you are with the care of your relative. Thanks again for the review.


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Review from Rob L (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities manager and the girls are great, cannot fault them. We are kept in regular contact, particularly in these difficult times.
Photos of Mum are sent, FaceTime and visits are all arranged very efficiently.
Very happy for my mother.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Good afternoon Rob, thank you so much for your brilliant review. We strongly believe relatives should keep up to date at all times and we are so grateful to hear how satisfied you are with your mother's care.


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Review from R Z (Wife of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who has Lewy Body Dementia with aspects of Parkinson's Disease could be difficult to handle on occasion. He was well looked after, both his medical and personal needs met by professional caring staff.

Reply from Geraldine Alfonso, Home Manager at Chelmunds Court

Hello, thanks for the review. We truly appreciate your review, and we are grateful to hear how satisfied you are with your husband's care.


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Review from Graham E (Son of Resident) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a visit to see Mom on 3/8/21, as always; all Covid requirements were adhered to. They look after my mom brilliantly, and she looks happy and well. May I take this opportunity to thank the staff for all their hard work and help.

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Review from Jessica L (Granddaughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Me and my mom visited my nan on Tuesday 17th August and had a lovely time! The staff are all very friendly and helpful; particularly the person who organises visits who we love and so does my nan! We are really happy about the visits becoming a lot more frequent and more people being allowed in. We
already have our next visit booked which we are happy about and looking forward to. We are very grateful for Chelmunds Court and the care that they give.

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Review from Simon A (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind staff, very clean home.

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Review from Maria R (Daughter of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Covid-19 has made visiting difficult and the contact with my dad throughout this period of time has been very limited as I was told by the home that I was not first on the list as next of kin and I would therefore not get any calls or video calls. Whilst I understand that these are/were challenging
times, I did feel that measures could have been put in place (e.g. a rota system for contact for those who wanted it) for those who did want contact with their family member to make it more of a fairer process. I have since visited my dad three times this year and have been told different things regarding LFT testing each time. There is a lack of consistency in this area. The caring staff especially the lead carers are great, they know my dad well and all his little quirks. A massive thanks for all your hard work during these exceptional times. Dad is clean and happy and fits in well. The home is clean and well maintained. The staff try very hard to ensure residents are ‘included’ at all times.

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Review from Diane L (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Chelmunds Court are kind, thoughtful, caring and amazing! They are very friendly and approachable. Their dedication, care and attention to my mum have been wonderful. We've all had a terrible year with Covid but still the staff have maintained their high standard of care throughout. My mum
is in the best environment for her needs. As a family, we have been able to see our mum via Whatsapp, video calls and message updates. The staff are amazing!

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Review from Leigh P (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent process, good communication, well-prepared staff member.

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Review from Angela H (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Chelmunds Court now for three and a half years, firstly downstairs in residential and now due to his inevitable deteriorating health upstairs in nursing. The staff both in residential and nursing have been outstanding in taking care of Dad, especially during the pandemic. They have always
been approachable, understanding and happy to sort out concerns. They have kept us informed regularly with phone and video calls and the activities. Staff have organised excellent Covid-safe visits for us. A massive thanks to every one of them at Chelmunds Court.

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Review from Andy B (Cousin of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first time of visiting my cousin, and was made very welcome and Covid safe!
Thank you for your approachability, professionalism and friendliness! Thank you also for your care of my cousin. She quite clearly feels at home and comfortable with your care concern.

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Review from M G (Granddaughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The lady co-ordinating the visit was very friendly, kind and helpful. She was also very supportive, I haven't seen my nan in over a year and she has changed drastically.

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Review from James G (Husband of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am now signed up for the care give plan. I've visited my wife on three occasions. The first time her room was a little smelly, the reason being the cleaners had not cleaned her room because my wife had a lie-in but the next day everything was fine. The staff at the home (i.e. carers) are very helpful,
they always sort out any problems. I called at lunchtime and they allowed my wife to have her lunch in her bedroom with me. After twelve months of not visiting the home is still as good as ever.

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Review from J D (Husband of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very kind and helpful.
My wife is well looked after in every way.
Overall care and staff excellent.

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Review from Margaret W (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Chelmunds Court for 15-months; she was accepted there during the start of Covid, and even with the immense pressure on staff, her care is amazing. On 28th June, Mom was 102, and the staff decorated the coffee lounge, made a lovely cake, all the staff signed a card. My
husband and I were invited to a cake and coffee party with Mom (all with the Covid rules, PCR, lateral, PPE). Although Mam has dementia, she has a lovely day, even had a tea party with other residents in the afternoon. I am now her essential caregiver and have Zooms and regular updates. Staff and management are great.

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Review from Louise W (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very pleasant and understanding.

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Review from Terry T (Brother of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are kind and caring. They are doing an excellent job. A big thank you to every one of them.

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Review from T B (Son of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the visit, Mum's looking really well. All staff are helpful. Really enjoy receiving the photo off the activity team.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Chelmunds Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Chelmunds Court is calculated as follows: ( (202 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 260 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chelmunds Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Geraldine

Geraldine Alfonso

Job Title: Home Manager

Joined: 2005

Hello, my name is Geraldine and welcome to Chelmunds Court. I have over 16 years of experience in caring for older people, including those living with dementia. I have a passion for making a positive difference in the lives of our residents, their families, my staff and our multidisciplinary teams. At Chelmunds Court, you'll find that our residents live in a safe, homely environment, where there are lots of laughter and a friendly, caring and competent team.


Glenda

Glenda Bautista

Job Title: Home Administrator

Joined: 2021

I'm Glenda. The Home Administrator Chelmunds Court with 3 years of experience.


I am a dedicated and detail-orientated administrator with three years of professional experience in managing payroll processes with zero errors, adeptly handling multitasking responsibilities, and analysing challenges to implement effective solutions. I take pride in my ability to greet visitors warmly and make them feel welcome, always with a smile.


I hold a Bachelor of Science in Computer Science from the Philippines and previously served as an assistant manager at one of the largest banks in my home country. Transitioning to a new work environment here, I am proud of my achievements, including maintaining error-free payroll management, ensuring no staff complaints regarding wages or overbudgeting, achieving a consistent 99% score in e-learning initiatives, and managing service orders and self-funding contracts seamlessly without complaints.


Beyond my professional responsibilities, I bring humour and positivity to the workplace, often described as having a contagious laugh. In my personal time, I enjoy watching Korean dramas, gardening, and travelling. I am passionate about continuous growth and delivering excellence in every aspect of my role.


Adele

Adele Budge

Job Title: Deputy Manager

Joined: 2018

I'm Adele. I'm the Deputy Manager at Chelmunds Court.


With six years of experience in care, I’m dedicated to making a difference in the lives of my residents. My journey began as a carer, where I discovered my passion for bringing joy and comfort to others. I advanced to CTL, pursued a degree in mental health nursing, and am now proud to serve as a Deputy Manager.


Every day, I strive to make my residents' days brighter with smiles, jokes, and plenty of cuddles. Outside of work, I love reading, gardening, and spending quality time with my daughter. Seeing my residents happy is the most rewarding part of my role, and I’m committed to ensuring they feel valued and cared for every day.


Shawn

Shawn Alfonso

Job Title: Care Team Leader

Joined: 2021

Hi, I’m Shawn, the Care Team Leader at Chelmunds Court, where I’ve been proudly working for 3 years. I love uncovering fun facts about people and enjoy connecting with staff, residents, and their families. Problem-solving is one of my strengths, and I thrive in building a supportive community.


I hold a Bachelor of Science in Physical Therapy from the Philippines, and my ultimate life goal is to taste every cuisine the world has to offer. When I’m not at work, you’ll find me at the cinema, cooking up something delicious, or even tackling a satisfying pile of laundry.


Melanie

Melanie Miller

Job Title: Chef

Joined: 2017

Hi, I'm Melanie! I've been the Cook at Chelmunds Court for the past 7 years, and I absolutely love it here. The best part of my job is spending time with our wonderful residents—they make every day special.


When I'm not in the kitchen, I enjoy travelling to new places and watching great films.