Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB
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9.8 91 Reviews
  • Chelmunds Court, Birmingham
Chelmunds Court has a high quality, innovative residential care and nursing home design, specially developed to provide expert care, in a safe and stimulating environment, for up to 73 older people.

Residents can enjoy mobilising around the curved corridors of the building’s quadrangle shape, which internally houses a safe, courtyard garden.

A central, dementia-friendly café has been designed as an environment to stimulate past memories, where residents can bring friends and relatives away from their natural residence. Lounges and dining rooms are stocked with baked goods and coffee and tea facilities and act as activity and entertainment areas too.

A corner activity room, complete with a low-level kitchen for group baking ease, has an external door positioned close to the Community Centre, to encourage community integration ease, including building beneficial intergenerational relationships.

Chelmunds Court is a 73 bed residential home offering compassionate, professional care for older people, especially those who are living with dementia, both residential and nursing. Centrally located in the Chelmsley Cross area of North Solihull this purpose-built care home is an integral part of one of the UK's largest-ever regeneration programmes.

Being a specialist provider of dementia care the Chelmunds Court team are well-placed to provide the 24-hour support, assistance and expert nursing required for all their residents.

The surrounding area has been extensively remodelled to provide state of the art leisure, healthcare, residential and community facilities, including new schools and green areas.

Chelmunds Court in Chelmsley Wood benefits greatly from being at the heart of such an important new social project and a new community has been created which residents are a proud part of.

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Care Provided by Chelmunds Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Geraldine Alfonso (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Chelmunds Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,550
    • RESPITE Self-Funded Nursing Dementia Care from £1,550
  • (these prices are only a guideline, please contact Chelmunds Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Chelmunds Court Reviews (91)

Total of 91, showing 61-80
9.8

Chelmunds Court has a Review Score of 9.8 (9.769) out of 10, based on 22 reviews in the last 2 years. Over all time Chelmunds Court has 91 reviews.

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Review from Nic W (Son of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff. Really friendly and helpful.

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Review from Grace P (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to visit my dad. They asked if we wanted to sit outside and made Dad as comfortable as possible. They told me all of the activities they had planned and ones Dad had participated in. Dad loved looking at the flowers in the garden.

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Review from Mera M (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy I placed my mother in this nursing home as she seems more calm and content living there. She is also kept clean and tidy.
Staff are friendly and helpful whenever family members visit, and we are kept up to date with residents' activities through photographs and WhatsApp calls.

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Review from Katarine M (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are extremely happy with the way in which our mother, who has dementia, is being looked after at Chelmunds Court.
At our visit, she looked peaceful and happy, clean and well dressed. Mom has to be encouraged to eat and drink and the staff are always attentive to her needs. She is encouraged
to partake in activities during the week and we are sent photos and videos of her taking part. We have WhatsApp calls and recently, visits were increased to five members of the family, which is great.

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Review from Lorraine R (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Have only been able to visit in the room downstairs due to covid, the visits have been lovely and the staff that are doing the visits are very helpful and understanding.
As for anywhere else in the building, I have not seen it in over a year.

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Review from Lisa R (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the way my mom has been treated and cared for, both physically and mentally. She is always praising the staff on how helpful and kind they are, and how well-fed she is. The activity team have always gone above and beyond to bring Mom out of her shell and include her in everything, also
they send regular videos and photos of Mom enjoying the activities. We are happy to see her so settled and happy.
Thanks everyone at Chelmunds Court.

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Review from Alison K (Daughter of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mum's birthday on 1st June. Thanks to the activities staff we put on a fabulous party with Buck’s Fizz (no alcohol), cupcakes, balloons and super singers. What a fabulous afternoon, all the residents had an amazing day. A big thank you to everyone who helped make the day so special. Mum was
showered, had her hair done and was dressed in her party dress. She looked great. Thanks guys.

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Review from Lee E (Son of Resident) published on 14 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be friendly, positive and helpful. My mother is a resident. Clean environment. Communication is clear and genuine. Would recommend based on my experience. My mother's well cared for and I'm happy with the treatment that she is receiving.

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Review from David G (Son of Resident) published on 18 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first phone call until today, the Chelmunds Court staff have been brilliant. My mother is treated like a queen and I am kept informed of every situation at all times. The overall level of care is exceptional. Thank you to everyone, from the managers, to admin, carers, cleaners and cooks. Thank
you!

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Review from David P (Son of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always had great service from Chelmunds Court.
Mum has been here for 3 years now and the standard of care is outstanding. This is my first visit in a year due to covid restrictions and it was great to see mum looking healthy and well.
10/10 for covid security, LFT and full PPE for me to ensure safety.

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Review from B C (Wife of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only slight complaint is that I have difficulty getting through on the phone to speak to my husband. Otherwise, I am very happy with the care.

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Review from M G (Daughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The transition of my mum moving in ran smoothly for us both, all the staff have been truly amazing to work hard to support the residents and their families with care, dignity, love and respect. The level of care and professionalism is beyond words. Thank you.

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Review from R E (Husband of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to Covid, we have not been able to go into my wife's care home, but the staff are always helpful, pleasant and I know my wife is being looked after well. The activities team send regular photos and calls to keep me informed. Today, after six months, I saw my wife for the first time. We held hands.
Everything was organised well, no complaints.

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Review from Allison S (Daughter of Resident) published on 4 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Chelmunds Court have provided my mum, as a resident and myself, with exceptional care. Mum was admitted last August 2020 under Covid discharge. She has Alzheimer’s and had suffered a fall. She subsequently had sepsis and needed to be nursed in bed. All care staff, nurses and managers have shown Mum
the utmost care and professionalism. I have been given permission to help with Mum’s feeding, taking Covid tests with staff. They treat me with such kindness and compassion. The whole team are extremely kind to Mum and she seems settled. They have also supported us through the CHC process which is so complicated. I would like to thank all those from reception to nursing care, especially three particular members of staff for their kindness and support. The care home manager has really turned the home into a wonderful, caring place. Thank you to everyone involved.

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Review from Tracey B (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are totally friendly and look after my dad so well. He is clean well looked after and safe and they update us once a week with how Dad is getting on. He has settled in really well, they make sure he eats and drinks, even when he doesn’t want to and is being stubborn. I would recommend this home
to anyone.

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Review from Karen C (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The activity coordinator and her team have made these last few months a whole lot better for our family with the regular FaceTimes with Mom. Not being able to visit is hard so to know that they really do care about the residents and families is just wonderful. I also receive messages and photos from
them all too. We are so grateful and thankful for everything that the staff here do to look after my mom.

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Review from Nicholas T (Son-in-law of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was placed in Chelmunds Court in December 2020 because of his Alzheimer's condition. He's been there a few months now and is very happy and settled which makes my wife and me happy and settled too. The staff are wonderful, always friendly and show they care not only about my father-in-law
but about us too. We haven't been able to have a physical face to face with him yet because of Covid but the staff always arrange video and phone calls with him. The staff always send pictures showing what the residents have been up to which is kind and we pass them onto the family. Overall I can't fault Chelmunds Court. It's always a bit worrying when he's been transferred to a new place but no need to worry, it's great.

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Review from J T (Daughter of Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing and seem to really care for my dad. I feel that dad is well looked after. Thank you for all you do.

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Review from Deborah H (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been at Chelmunds Court since August 2020. The care my mom has and is receiving is second to none. All my mom's medical needs are taken care of every day. Nothing is too much trouble when we talk to the staff and when we drop things off at reception for Mom we always receive the warmest
of welcomes. In these difficult times, they are doing an exceptional job in very difficult circumstances and should be highly commended for it. I don't think my mom would be managing with lockdown if it wasn't for the care and attention she receives at Chelmunds Court and long may it continue.

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Review from Sharon S (Daughter of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Chelmunds Court made my dad's transition from his family home to a care home, far easier than it could have been. Dad was welcomed by professional, caring staff and was treated with the greatest of respect. Dad has been there nearly a year and we have no complaints. Carers ensure Dad is always clean,
warm and content. The food is always fresh and Dad enjoys his meals and they look delicious too.
Dad recently turned 80 and the chef and staff at Chelmunds couldn't have made my dad's celebration more special with the chef baking Dad a birthday cake for his big day. We had a family get together there which Dad really enjoyed and was glad to see his family had come to celebrate with him.
Housekeeping and maintenance is excellent and staff are always around to help.
We have assessment reviews to ensure Dad is getting the best possible care with the CTL and can speak to them whenever we need to.
Office staff are friendly and approachable too.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Chelmunds Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Chelmunds Court is calculated as follows: ( (202 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 260 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chelmunds Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Geraldine

Geraldine Alfonso

Job Title: Home Manager

Joined: 2005

Hello, my name is Geraldine and welcome to Chelmunds Court. I have over 16 years of experience in caring for older people, including those living with dementia. I have a passion for making a positive difference in the lives of our residents, their families, my staff and our multidisciplinary teams. At Chelmunds Court, you'll find that our residents live in a safe, homely environment, where there are lots of laughter and a friendly, caring and competent team.


Glenda

Glenda Bautista

Job Title: Home Administrator

Joined: 2021

I'm Glenda. The Home Administrator Chelmunds Court with 3 years of experience.


I am a dedicated and detail-orientated administrator with three years of professional experience in managing payroll processes with zero errors, adeptly handling multitasking responsibilities, and analysing challenges to implement effective solutions. I take pride in my ability to greet visitors warmly and make them feel welcome, always with a smile.


I hold a Bachelor of Science in Computer Science from the Philippines and previously served as an assistant manager at one of the largest banks in my home country. Transitioning to a new work environment here, I am proud of my achievements, including maintaining error-free payroll management, ensuring no staff complaints regarding wages or overbudgeting, achieving a consistent 99% score in e-learning initiatives, and managing service orders and self-funding contracts seamlessly without complaints.


Beyond my professional responsibilities, I bring humour and positivity to the workplace, often described as having a contagious laugh. In my personal time, I enjoy watching Korean dramas, gardening, and travelling. I am passionate about continuous growth and delivering excellence in every aspect of my role.


Adele

Adele Budge

Job Title: Deputy Manager

Joined: 2018

I'm Adele. I'm the Deputy Manager at Chelmunds Court.


With six years of experience in care, I’m dedicated to making a difference in the lives of my residents. My journey began as a carer, where I discovered my passion for bringing joy and comfort to others. I advanced to CTL, pursued a degree in mental health nursing, and am now proud to serve as a Deputy Manager.


Every day, I strive to make my residents' days brighter with smiles, jokes, and plenty of cuddles. Outside of work, I love reading, gardening, and spending quality time with my daughter. Seeing my residents happy is the most rewarding part of my role, and I’m committed to ensuring they feel valued and cared for every day.


Shawn

Shawn Alfonso

Job Title: Care Team Leader

Joined: 2021

Hi, I’m Shawn, the Care Team Leader at Chelmunds Court, where I’ve been proudly working for 3 years. I love uncovering fun facts about people and enjoy connecting with staff, residents, and their families. Problem-solving is one of my strengths, and I thrive in building a supportive community.


I hold a Bachelor of Science in Physical Therapy from the Philippines, and my ultimate life goal is to taste every cuisine the world has to offer. When I’m not at work, you’ll find me at the cinema, cooking up something delicious, or even tackling a satisfying pile of laundry.


Melanie

Melanie Miller

Job Title: Chef

Joined: 2017

Hi, I'm Melanie! I've been the Cook at Chelmunds Court for the past 7 years, and I absolutely love it here. The best part of my job is spending time with our wonderful residents—they make every day special.


When I'm not in the kitchen, I enjoy travelling to new places and watching great films.