Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!
Woodlands Lodge has a Review Score of 9.9 (9.868) out of 10, based on 36 reviews in the last 2 years. Over all time Woodlands Lodge has 123 reviews.
Review from J S (Nephew of Resident) published on 10 April 2025
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Review from J W (Daughter of Resident) published on 2 April 2025
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Reply from Emily Caley, Home Manager at Woodlands Lodge
Thank you for this lovely review, your dad is part of the woodlands family and a pleasure to care for
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Review from R J (Brother of Resident) published on 31 March 2025
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Reply from Emily Caley, Home Manager at Woodlands Lodge
We are glad your sister is happy at woodlands lodge, we are certainly happy she is with us
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Review from Jim G (Brother-in-law of Resident) published on 12 December 2024
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Review from Joyce H (Cousin of Resident) published on 15 October 2024
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Review from D C (Resident) assisted by family/friend published on 24 September 2024
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Review from D C (Husband of Resident) published on 24 September 2024
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Review from A B (Wife of Resident) published on 9 September 2024
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Reply from Emily Caley, Home Manager at Woodlands Lodge
Thank you for such a lovely review pride ourselves in providing a warm and friendly atmosphere and we are thrilled to hear that you and your loved one are happy at Woodlands Lodge. Kindest regards
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Review from K F (Friend of Resident) published on 5 September 2024
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Reply from Emily Caley, Home Manager at Woodlands Lodge
Thank you for your kind comments at Woodlands Lodge we strive to ensure we deliver a high standard of care to our residents in a safe and happy environment. good luck for the future, your loved one has been a pleasure to look after and will be missed.
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Review from P S (Resident) published on 26 June 2024
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Reply from Emily Caley, Home Manager at Woodlands Lodge
Thank you so much for the lovely comments it is great to hear that you were happy with the care at Woodlands Lodge.
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Review from P S (Resident) assisted by family/friend published on 19 June 2024
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Review from Carmena N (Wife of Resident) published on 13 June 2024
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Reply from Emily Caley, Home Manager at Woodlands Lodge
Thank you so much for your lovely comment, it is great to hear and the staff think very highly of your husband, he is part of the Woodlands family
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Review from C C (Daughter of Resident) published on 7 March 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you so much for your lovely review. It was a pleasure looking after Dad and we hope that it gave you peace of mind while away. He is definitely a character and our staff do miss him. They are looking forward to welcoming him back in the future.
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Review from A C (Grandson of Resident) published on 7 March 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you so much for taking the time to leaving such a lovely review. It was an absolute pleasure looking after Grandad during his respite stay and we look forward to welcoming him back again in the future.
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Review from A C (Daughter of Resident) published on 16 February 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you so much for your lovely review. I will pass on your comments to the team. Mum is a pleasure to look after.
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Review from Samantha H (Daughter of Resident) published on 16 January 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you so much for your lovely review. Mum is such a character and has settled in wonderfully.
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Review from S F (Daughter of Resident) published on 16 January 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you for taking the time to write such a lovely review. The staff miss Dad and his cheeky smile very much. We hope that he is settling in well with you, and if we can be of any further assistance, please don't hesitate to contact us.
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Review from P C (Son-in-law of Resident) published on 12 January 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you for your wonderful review. Your mother-in-law has settled well over the last year and is very fond of our staff. I will ensure that your comments are passed on to the team.
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Review from Sarah S (Daughter-in-law of Resident) published on 8 January 2024
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you so much for taking the time to write such a lovely review. We aim to provide a home-from-home approach to care and it's very nice to hear we have been successful in this. I will pass on your comments to our team.
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Review from T C (Daughter of Resident) published on 22 December 2023
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Reply from Lynda Hilton, Home Manager at Woodlands Lodge
Thank you very much for your review. The staff will be very happy to hear your lovely words.
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The Review Score of 9.9 (9.868) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.868 for Woodlands Lodge is calculated as follows: ( (374 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 424 Ratings = 4.868
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2018
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Job Title: Senior Sales Advisor
Joined: 2022
Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.
My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.
In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.