Woodlands Lodge

105 Church Road, Formby, Liverpool L37 3ND
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9.9 124 Reviews
  • Woodlands Lodge, Liverpool
Woodlands Lodge is Formby’s hidden gem! Located close to the heart of Formby, it is the ideal home setting with a welcoming team of care professionals. The Lodge provides a range of residential care and residential dementia care services to residents over the age of 65.

Arranged over two floors, Woodlands Lodge provides a community setting where members can benefit from high-quality care, tailored to their individual needs. It has been specially designed to improve residents’ quality of life, through mobility and experience.

Fully equipped with high-quality furnishings and fittings throughout; each bedroom comes with an adjustable profile bed, call bell system, flat-screen TV, telephone, wireless internet access and ensuite wet room. There is a range of facilities from comfortable lounges, dining rooms, health & beauty salon, resident’s kitchen and outdoor spaces that are perfect for visits with friends & family.

Woodlands Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. The resident's preferences and cultural or dietary requirements are incorporating into the menu and guests are able to join residents at mealtimes if there have been prior arrangements.

The Lodge has their very own in-house lifestyle and wellbeing team who organise a full schedule of daily activities and outings. They are dedicated to making their residents’ home a happy, vibrant and fun place to live! With lots of daily in-house activities taking place in the communal lounges, there is always something fun going on around every corner.

Woodlands Lodge appreciates each resident and their lifetime of experience.

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Care Provided by Woodlands Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emily Caley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (38)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Woodlands Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,325 – £1,390
    • Self-Funded Residential Dementia Care £1,390 – £1,390
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,390
  • (these prices are only a guideline, please contact Woodlands Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.


  • Parking

  • Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!


Woodlands Lodge Reviews (124)

Total of 124, showing 41-60
9.9

Woodlands Lodge has a Review Score of 9.9 (9.872) out of 10, based on 37 reviews in the last 2 years. Over all time Woodlands Lodge has 124 reviews.

Overall Experience

  • 111
  • 12
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Date Published

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Review from S S (Wife of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been a resident for six days but all the staff are friendly, helpful and well trained and getting to know him. The food is very good and help is given.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for taking the time to review us and we are delighted that your husband is settled, happy and feels well cared for. The staff at Woodlands are second to none and I will pass your kind regards on to them, which they will really appreciate.


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Review from Edwin D (Husband of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all the staff to be caring, courteous and very efficient at all times. The flexibility of visiting times was very welcoming which cheered my wife up very much. Thank you.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for taking the time to review us and we are delighted that your wife is happy and feels well cared for. We try and accommodate everyone, in spite of the current climate. Our residents are our priority and we try and protect them at all times. Our staff are second to none and I will pass on your best regards to them, thanks again.


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Review from Fiona D (Daughter of Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Woodlands Lodge in the advanced stages of dementia, all the staff have gone out of their way to ensure this went smoothly for Mum and ourselves. We feel confident that she is receiving quality care and have been impressed with all the staffs' sensitivity to her needs. We have
been able to communicate easily whenever needed. I would definitely recommend Woodlands Lodge.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for your glowing endorsement of Woodlands Lodge. We are delighted to see that you feel Mum is so well looked after and cared for. We will feedback to the team on your lovely comments about the staff being so friendly and accommodating. Best wishes to you and your lovely family from us all at Woodlands.


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Review from Richard M (Son of Resident) published on 1 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are brilliant, they go out of their way to try and make the residents stay as comfortable and enjoyable as possible. The rooms are kept clean and tidy and there is always someone on hand to make sure that almost every need is catered for. There is a multiple choice menu so there is always
variety in the food and there are plenty of activities going on to keep residents busy. One of the most important aspects is the support that is given to the family, I am always kept informed about my mothers welfare and updated if there is ever a problem.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for your kind and honest review of Woodlands Lodge. It is a pleasure to welcome your mum to our home and if there is anything else we can help with, please do not hesitate to ask. We do try to make the move as smooth as possible as any changes made can be difficult for your mum to adjust to. However, she has been thoroughly enjoying her stay here and as you know difficult to get hold of now as she is always in the lounge or dining area socialising with other residents!


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Review from Elaine C (Daughter of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and sensible with people treated as individuals.
Stimulating environment with activity program and before Covid outings.
Mum feels safe and well looked after, she enjoys her meals and cups of tea brought to her.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you so much for the review and for entrusting us to look after your lovely Mum. We are delighted with the comments you have made and I will be sure to share them with our fantastic team.
Tea, coffee, cakes and biscuits are served all day, in abundance, whenever our residents (family) want.
The activity team are second to none, always something stimulating to do and join in whenever they want. Thanks again.


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Review from Lesley J (Daughter of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is reassuring to know that Mum is so well cared for. The staff go above and beyond to provide a safe, caring and stimulating environment, taking the time to get to know Mum and those who visit her. During her stay, Mum has made some good friends and has been able to try out new experiences and opportunities.
There are some familiar favourites too, to provide reassurance and a lot of smiles.
Thank you for all you do. Your efforts are much appreciated.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for such wonderful feedback. I will make sure the team is aware of what a fantastic job they are doing. We are pleased you have chosen Woodlands Lodge to take care of your mum.
There is something to do every day, activities wise and the residents are included in suggestions on things to try. Smiles are what we love and keeping everyone happy.
Thank you for your kind comments.


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Review from Heather C (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in very well with the help of all the caring team. She enjoys the activities and the social contact she has with staff and other residents. All staff communicate effectively and are very warm and friendly. I feel reassured mum is being well cared for and her quality of life since being
a resident at Woodlands Lodge has greatly improved.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for your kind words. We really appreciate it. It's nice to be able to show staff the comments on here from family members. We look forward to continuing our work with residents and families. We are also pleased, that mum has made such a marvellous improvement since being with us, we are so happy that we could help. The activities help immensely too and afford our residents a wonderful day full of fun. Thanks again, for your lovely review.


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Review from Sophi A (Niece of Resident) published on 19 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty was a resident from 2018 and since the new manager took on the managers role the home has been run exceptionally along with her team. The care of my aunty who had vascular dementia was amazing and she was loved and looked after by everyone. My aunty recently passed away in the home with love
all around her and most importantly her dignity. I cannot thank the manager and all her staff enough and I will cherish the memories of my aunty's time at Woodlands Lodge.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for the lovely review. Your aunt was well thought of by us all here at Woodlands. We will all miss her. She was a wonderful lady and well-loved by us all.
Our thoughts are with you and your family, and we will always be here should you want to chat.
Take care from all the staff @ Woodlands


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Review from S H (Son of Resident) published on 28 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of Mum's wants and needs are taken into consideration. Mum was very happy during her time at Woodside Lodge as were the family.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

Thank you for taking the time to complete a review on Woodlands Lodge. We are happy that your mum enjoyed her time here with us. It is always nice to hear from family members feeling like their loved one is cared for and looked after.


We are glad we have put your mind at ease, that's what we are here for.


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Review from Mai-Ling D (Daughter of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been extremely happy and is now very settled since coming to Woodlands Lodge. She is actively joining in with the activities and has made some lovely friends. The staff look after mum with genuine love and care. I know she is happy and enjoying herself so that is a great peace of mind to
know and that she is safe and well.

Reply from Susan Derby, Business Development Manager at Woodlands Lodge

We really appreciate the time you have taken to complete this positive review. Our staff take great care and respect when providing support for all our residents and their loved ones. We are particularly proud of the incredible work they do on a daily basis while we work through COVID-19. We all enjoy your mother's commitment to our activities programme and this all adds to the varied life at Woodlands Lodge.


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Review from Tony B (Friend of Resident) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend of mine early afternoon on the 16th of July. I was accompanied by another friend of his.
From my phone call early morning to our delayed visit, we were very impressed with the courteous/pleasant and accommodating approach. The attitude of the staff we met was excellent. The lady
who answered the phone in the morning and possibly the same person the receptionist who we met on our arrival was very impressive. Additionally, various other staff we saw on our visit were presented with many challenging demands. The response I observed was professional but in a manner that showed lovely empathy.
I felt really welcome. Observing other interactions Woodlands Lodge is obviously a very kind, patient, caring community in what I imagine is and has been a very difficult/challenging environment with Covid-19.
Circumstances during Lockdown meant my visit access was limited to the reception area.
Thank you so much.

Reply from Carol Curtis, Home Manager at Woodlands Lodge

Thank you very much for your review and kind words. We are pleased that you enjoyed your experience at Woodlands Lodge.


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Review from J G (Mother of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful.
Very informative.
Covered all care requirements/wishes.
Would thoroughly recommend Woodlands.
The staff are lovely, friendly, helpful and caring.

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Review from S G (Nephew of Resident) published on 4 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Relative has been resident for 15 months, and is settled. New manager seems to have her 'finger on the pulse' so feel confident the home will continue to develop.

Reply from Louise Hawkins, Lodge Relations Manager at Woodlands Lodge

Thank you for your review. It is our pleasure to care for your relative here at Woodlands Lodge. He is always participating in our rather full and varied activities programme and often contributes in a very positive way! It is certainly very evident that he regards Woodlands Lodge as his home and as you say, is settled here. Our new Home Manager is dedicated to ensuring that our standards are maintained to the highest of levels.


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Review from S M (Daughter of Resident) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is always clean and looks well cared for. She seems very happy.

Reply from carol curtis, homes manager at Woodlands Lodge

Thank you very much for your review. We are pleased that you are happy with the care that we deliver at the Woodlands.


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Review from P F (Resident) assisted by family/friend published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home very welcoming on my arrival. The care is excellent. The only negative comment would be the lack of continuity of a regular chef and the mixed meals received as a result.

Reply from Louise Hawkins, Lodge Relations Manager at Woodlands Lodge

Thank you for your review. You are a much loved resident of Woodlands Lodge and we appreciate the feedback you have given. Since the time of you submitting your review, as you are aware, our kitchen team are now back to being fully staffed by our own in house chefs.
We strive for excellence in every aspect of the care you receive at Woodlands Lodge and we welcome all feedback that will help us keep our standards high.


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Review from S F (Daughter of Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled very well and enjoys her life at Woodlands Lodge. Everyone is very caring and it is run to a very high standard and everyone is approachable. It is the activities that make it outstanding in our view. It's just lovely to hear Mum say 'you will never guess what I did today'. How brilliant
is that!

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Review from Graham R (Son of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so pleased that Woodlands Lodge was able to offer our mother a room on the ground floor facing the garden.
She has settled in very well. The staff are very friendly and caring. We as a family are happy with the care she is receiving.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Mum is a joy to look after and never fails to make us chuckle. She is truly a remarkable lady. I will pass on these comments to all the staff


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Review from Anita M (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were delighted to be offered a ground floor garden facing room so soon after looking around Woodlands Lodge. Mum has settled in very well and all the staff without exception are kind and caring. As mum is nearly 102 we do not expect her to partake in many activities.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

It is always pleasing to hear when a resident has settled and made Woodlands their new home. I will, of course, pass on to care staff these positive comments


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Review from Brian C (Nephew of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault Woodlands Lodge in any way.
The improvement in my aunt's condition and morale after 8 weeks respite care has been incredible.
No surprise then that she has decided to make Woodlands Lodge her permanent home.

Reply from Sandra Beswick, Lodge Relations Manager at Woodlands Lodge

Thank you so much for such a wonderful review, it is a pleasure to have your aunt with us, there is a very strong bond between residents and staff here at Woodlands Lodge, and I am delighted to see that your aunt is receiving the care, respect, love and attention that she deserves.


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Review from L B (Niece of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We admitted our elderly aunt in a very poor state.
With the love and care at Woodlands Lodge, she has put weight on and now looks her old self.
Can't thank the staff enough.

Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge

It is a pleasure to care for your aunt here at Woodlands Lodge, she is an adorable lady who has made friends with everyone and joins in all the activities that take place. She is always ready for a cuppa and a chat, and it is lovely to see her smiling face first thing in the morning when she is ready to take on the adventures of the day.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Woodlands Lodge is calculated as follows: ( (386 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 436 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Jo

Jo Wallace

Job Title: Senior Sales Advisor

Joined: 2022

Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.


My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.


In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.