Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!
Woodlands Lodge has a Review Score of 9.9 (9.872) out of 10, based on 37 reviews in the last 2 years. Over all time Woodlands Lodge has 124 reviews.
Review from Catherine B (Sister of Resident) assisted by family/friend published on 30 April 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you very much for giving us a lovely review, I am delighted that you were able to make the journey to visit your sister I know it made her very happy. Everyone is welcome at Woodlands Lodge it is a home to be proud of with exceptional standards. We are committed to providing the very best of everything for our residents, family and friends. I hope that you will come again soon.
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Review from J O (Daughter-in-law of Resident) published on 8 April 2019
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Review from John R (Son of Resident) published on 29 March 2019
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Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you John for these positive comments. We are aware that it can take some time to settle within a new environment and happily mum appears very settled and happy in her new home.
I will pass comments on to staff and chefs will be pleased to hear your comments regards the meals provided.
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Review from Dympna J (Daughter-in-law of Resident) published on 15 March 2019
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Thank You.
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your response, it is always good for us to have feedback so we can see where we excel, and where we need to improve or make adjustments. It was an absolute pleasure to have looked after your mother-in-law.
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Review from J S (Son of Resident) published on 13 March 2019
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Review from Helen H (Resident) published on 12 March 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your review, our staff are chosen for their understanding and sensitivity, top class skills and sense of humour. We are also very happy to have you here as part of our very happy Woodlands Lodge family. Thank you
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Review from J P (Wife of Resident) published on 8 March 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you very much for your comments, our chefs work very well together with the resident's input to produce such lovely meals which are definitely appreciated by all. Our staff are chosen for their understanding, and sensitivity along with first-class skills - I certainly agree with you it's 5* all the way here at Woodlands.
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Review from J C (Friend of Resident) published on 4 March 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for saying so. I have to agree with you, we are a very happy establishment, always fun things happening, lots of lovely food and fabulous friends to enjoy it all with.
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Review from S C (Daughter of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your comments.
It is a pleasure to care for your mum here at Woodlands Lodge, she certainly is blooming. She always joins in our fantastic activities programme every single day, she loves the outings we provide and really enjoys her meals and has made lovely friends. I love to see her happy and contented every single day.
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Review from Julie P (Niece of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your review. It means the world to us here at Woodlands Lodge to know that you had complete confidence in the care that we provided for your uncle, he definitely enjoyed himself whilst he was here and got involved in some of the activities, he also had great appetite and was always ready for another cuppa, he definitely made himself right at home and we loved having him here at Woodlands Lodge.
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Review from Derek F (Friend of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your comments, I agree the home does run very smoothly with lovely caring staff who treat our residents as if they were their own family, when friendship and caring come together it's a wonderful place to be here at Woodlands Lodge.
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Review from L O (Sister of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for saying that the staff are helpful and friendly, I couldn't agree with you more, Woodlands Lodge is a very happy friendly place to work. It is very easy to be happy when we have such lovely residents, there is a very clear strong bond between residents and staff here always fun things going on and lots and lots of laughter, I wouldn't want to be anywhere else.
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Review from M L (Son of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you very much for those lovely comments, we certainly take pride in our beautiful home and most of all, our wonderful residents who make coming to work every day a pleasure.
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Review from L L (Niece of Resident) published on 27 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
We cherish our elderly residents here at Woodlands Lodge, each and every one of them bring something special to our home, which makes us all one big happy family - it is also very satisfying to know that their friends and relations can rest assured that they are safe, cared for, happy and entertained every single day by our dedicated staff.
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Review from Zoe W (Friend of Resident) published on 26 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for those lovely comments, we do like to extend the hand of friendship to everyone who walks through our doors, the kettle is always on and everyone is welcome to join in the fun. Right now most people are in the lounge watching a new musical film on a big screen, singing along, popcorn and choc ices flowing. Another fabulous afternoon at Woodlands Lodge.
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Review from Jean C (Niece of Resident) published on 26 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for those lovely comments, all the staff here are passionate about the care they give and treat our residents like members of their own families, which is indeed how we all feel here at Woodlands Lodge, one big happy family.
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Review from J A (Sister of Resident) published on 25 February 2019
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Reply from Maxine Nichol, Home Manager at Woodlands Lodge
I would like to thank you for these positive comments. It is a fine balance to ensure a care home presents as clean and homely, hopefully, we have managed this. Staff are employed not only for their experience but for their caring nature and it's lovely to see this has been noticed.
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Review from E W (Friend of Resident) published on 25 February 2019
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Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you Elaine for these positive comments. It's lovely to hear that the balance between friendly and caring has been met and that it is noticed by relatives.
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Review from Roy L (Son-in-law of Resident) published on 22 February 2019
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Reply from Maxine Nichol, Registered Manager at Woodlands Lodge
Thank you for your lovely words ,we are so pleased that your Mum is Happy and has made new friends here at Woodlands Lodge, we are committed to giving our residents the very best of everything they require, from care, respect, love and attention and indeed a great social life.
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Review from M F (Friend of Resident) published on 22 February 2019
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Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for such a lovely review, we certainly do have a lot of happy residents here who enjoy joining in every day with whatever is going on whether it is trips out or activities indoors, from singing in the choir, joining in the quizzes and games, flower arranging, knit and natter and art and crafts. That is just some of the activities we have done this week and may I say what a talented group we have here at Woodlands, Picasso and Pavarotti watch out!
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The Review Score of 9.9 (9.872) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Woodlands Lodge is calculated as follows: ( (386 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 436 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2018
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Job Title: Senior Sales Advisor
Joined: 2022
Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.
My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.
In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.