Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!
Woodlands Lodge has a Review Score of 9.9 (9.872) out of 10, based on 37 reviews in the last 2 years. Over all time Woodlands Lodge has 124 reviews.
Review from L H (Granddaughter of Resident) published on 22 February 2019
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Overall Experience
5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
It is lovely to hear that your grandfather is very happy here at Woodlands Lodge, it is such a lovely atmosphere and we certainly have a good mix of ladies and gentleman who all get along very nicely, enjoying each others company on trips out and about, as well as joining in the fabulous activities that go on each day here. We are one big happy family.
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Review from N H (Friend of Resident) published on 22 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for those nice comments, it is the aim of everyone here at Woodlands Lodge to make sure every day is a great day with lots of fun interesting activities, days out, fabulous food, lovely friends and happy in the knowledge that tomorrow will be another amazing day.
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Review from B P (Friend of Resident) published on 22 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for your nice comment. We aim to make all our residents and families feel special and to enjoy their time here at Woodlands Lodge, enjoying everything that is going on inside and outside of the home. Every day is different, but one thing remains the same we are one big happy family and it is a privilege to be part of it.
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Review from Sandra S (Regular Volunteer) published on 22 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you for those lovely comments, the staff here at Woodlands Lodge are committed to keeping our home immaculate. I agree that the staff are brilliant, and will do anything for our residents to make them happy. It is a home from home here, we all laugh a lot and enjoy each others company, and every day brings new adventures to be enjoyed by all.
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Review from Joe S (Regular Volunteer) published on 22 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
It is always lovely to hear such positive feedback thank you. I couldn't agree with you more, and I am very proud to say all our staff are passionate about caring for our lovely residents and it feels like one big happy family with lots of fun and laughter on a daily basis. Our residents have a lot of input into what activities take place both in and out of the home. Recently they have been to see Concorde at Manchester Airport, The flower show, The Airshow, Everton Football Club, Liverpool Museums and lots of fine dining. I don't know where they get the energy from but every day is another adventure and we are delighted to care for such wonderful residents.
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Review from Dorothy S (Resident) assisted by family/friend published on 22 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
What lovely comments, it warms my heart to hear how much you love living at Woodlands Lodge and may I say that each and every one of us loves having you here. There is nothing nicer than seeing your happy smiling face every day and sharing stories with you and your friends.
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Review from K H (Sister of Resident) published on 19 February 2019
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5.0 out of 5
Reply from Sandra Beswick, Home Relations Coordinator at Woodlands Lodge
Thank you very much for such a lovely review, everyone at Woodlands Lodge goes above and beyond to ensure that our guests and visitors feel welcome, included and part of our big family. We all agree that the atmosphere here is fabulous with a lot of new and interesting activities taking place on a daily basis. This week we have enjoyed a harpist and a west end opera singer, they were amazing and a huge success. Another wonderful week at Woodlands Lodge.
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Review from W B (Friend of Resident) published on 18 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you for this lovely feedback. It's pleasing to hear when a resident is happy at Woodlands Lodge.
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Review from Elaine P (Niece of Resident) published on 18 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you for this positive review. Its always lovely for all at Woodlands to hear that your Auntie is happy here and enjoying all that The Lodge has to offer.
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Review from L R (Niece of Resident) published on 14 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
It's lovely to hear such positive comments and that your uncle is enjoying his stay at Woodlands Lodge. The staff at Woodlands try very hard to ensure that residents enjoy their stay with us and families are made very welcome.
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Review from R S (Friend of Resident) published on 14 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
I am so happy to hear that your friend is enjoying her time here at Woodlands Lodge. I have overheard her saying it's home from home which is exactly what we hope Woodlands Lodge will be for all our residents.
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Review from Jean H (Niece of Resident) published on 12 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
It is always lovely to hear positive comments and to hear your Auntie is enjoying her stay with us at Woodlands lodge.
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Review from Sylvia T (Friend of Resident) published on 7 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you for these positive comments. I will pass this on to the team at Woodlands Lodge.
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Review from Alan H (Nephew of Resident) published on 6 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
I am very pleased that your auntie is happy and settled here at Woodlands Lodge. The staff here go above and beyond to make sure all our residents feel this way and they will be very pleased when I feedback your comments. Thank you very much.
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Review from David V (Son-in-law of Resident) published on 6 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
I am delighted that you think Woodlands Lodge is first class and thank you for your lovely comments about the cleanliness, quality and caring attitude of the staff. I am extremely proud of the whole team here, they are dedicated in making Woodlands a home from home, and I know they will be very pleased to hear such positive feedback. Thank you very much.
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Review from Lesley F (Friend of Resident) published on 6 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
First impressions are very important, it is lovely to hear that you have been satisfied with the service we offer from day one.
The reception staff are the first point of contact for anyone coming into the home and they do a great job of welcoming people and getting to know them. I am so proud of the care staff and the relationships they have built with our clients, there is a lovely atmosphere here at Woodlands Lodge, we continually strive to maintain and improve the service that we provide. Thank you very much for your lovely comments.
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Review from Linda H (Friend of Resident) published on 4 February 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
It is great to read that your friend is enjoying her time here at Woodlands and benefitting from activities.
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Review from Alison L (Daughter of Resident) published on 30 January 2019
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5.0 out of 5
Mum has a daily choice of meals, all of which are lovely, and she has a better social life now than she has had for years with
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thank you, Alison, for these lovely comments. I know mum appears really happy here and its lovely to see her with the new friends she has made putting the world to rights.
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Review from Stuart B (Son of Resident) published on 28 January 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
Thanking you for the positive comments.
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Review from Rosie M (Granddaughter of Resident) published on 25 January 2019
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5.0 out of 5
Reply from Maxine Nichol, Home Manager at Woodlands Lodge
It's lovely to hear this positive feedback.
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The Review Score of 9.9 (9.872) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Woodlands Lodge is calculated as follows: ( (386 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 436 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2018
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Job Title: Senior Sales Advisor
Joined: 2022
Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.
My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.
In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.
