Woodlands Lodge

105 Church Road, Formby, Liverpool L37 3ND
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9.9 124 Reviews
  • Woodlands Lodge, Liverpool
Woodlands Lodge is Formby’s hidden gem! Located close to the heart of Formby, it is the ideal home setting with a welcoming team of care professionals. The Lodge provides a range of residential care and residential dementia care services to residents over the age of 65.

Arranged over two floors, Woodlands Lodge provides a community setting where members can benefit from high-quality care, tailored to their individual needs. It has been specially designed to improve residents’ quality of life, through mobility and experience.

Fully equipped with high-quality furnishings and fittings throughout; each bedroom comes with an adjustable profile bed, call bell system, flat-screen TV, telephone, wireless internet access and ensuite wet room. There is a range of facilities from comfortable lounges, dining rooms, health & beauty salon, resident’s kitchen and outdoor spaces that are perfect for visits with friends & family.

Woodlands Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. The resident's preferences and cultural or dietary requirements are incorporating into the menu and guests are able to join residents at mealtimes if there have been prior arrangements.

The Lodge has their very own in-house lifestyle and wellbeing team who organise a full schedule of daily activities and outings. They are dedicated to making their residents’ home a happy, vibrant and fun place to live! With lots of daily in-house activities taking place in the communal lounges, there is always something fun going on around every corner.

Woodlands Lodge appreciates each resident and their lifetime of experience.

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Care Provided by Woodlands Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emily Caley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (38)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Woodlands Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,325 – £1,390
    • Self-Funded Residential Dementia Care £1,390 – £1,390
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,390
  • (these prices are only a guideline, please contact Woodlands Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.


  • Parking

  • Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!


Woodlands Lodge Reviews (124)

Total of 124, showing 101-120
9.9

Woodlands Lodge has a Review Score of 9.9 (9.872) out of 10, based on 37 reviews in the last 2 years. Over all time Woodlands Lodge has 124 reviews.

Overall Experience

  • 111
  • 12
  • 1
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Date Published

124
5
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37
87

Review from J W (Wife of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and caring. The food is very good. The room is very pleasant with a very comfortable bed. The home is clean and there is no smell! All in all, I find woodlands Lodge to be an excellent care home and what I would expect for the large amount we are paying.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for these positive comments.


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Review from Diane M (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands Lodge have been amazing.
I had to return to Australia and leave my mum in very capable hands following a horrendous accident when she was knocked down by a car and fractured both her arms.
The care and communication have been superb and the staff always go the extra mile.
Working in nursing
myself I'm so impressed at the standard of care and quality of the environment and facilities.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Many thanks it's a pleasure to provide such a high standard of care.


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Review from Claire T (Granddaughter of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, professional staff. Woodlands is like your own home. We've had an excellent time being here and I know my grandma has been cared for very well. She is always happy, clean, very well looked after. I wouldn't consider any other homes other than the Athena Group.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for this positive review.


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Review from R V (Niece of Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Compared to other care homes that my aunty has been in, this is by far the best. I feel she is well cared for, the staff know her and her ways.

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Review from Peter S (Son of Resident) published on 28 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The quality of care that my mother received at Woodlands Lodge appeared similar to the quality provided at other good local care homes.


The rooms are newer and bigger than many but the weekly rate which is £950 per week is much more than other homes providing similar quality services. The food, in

particular, was disappointing for the cost. It reminded me of food in institutions that use cheap ingredients, prepared in advance and kept warm. As a result, it is neither fresh nor appetising eg soggy fish, chips and frozen peas, plain sausage and mash twice in one week, and soup where it is impossible to identify the original ingredients. The evening meal is selected in the morning from two options and served at 16.00pm which appears to be to suit the staff, not the residents.


The caring side of the service is comparable with the best so no complaints in this area but for £135 per day my mother could also reasonably have expected a much better catering and domestic provision.


Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Sadly it appeared Woodlands was not for your mum. Staff and residents tried hard to make her feel welcome and to join in activities as planned but she refused.
Room was reallocated and mum seemed happier with this. I myself spent time with mum aware difficulty in settling in and time given to express concerns each time.
Food is prepared daily and from fresh ingredients and amended to meet special diet requirements. Meals have never been served at 16.00 and at a resident meeting, a documented request for 17.00 which has been in place since 12th November. Staff have always ensured that the comfort of Woodlands residents come first. Evidenced by the many positive comments received.


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Review from Maureen B (Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived in extreme pain, with fractured wrists and an infection in my leg. I was given first class attention - pain relief, comfortable surroundings, immediate help when required.
Assistance was provided with showering, washing of clothes etc. I have difficulty swallowing food - my meals were pureed
and tasty and easy to swallow.
Events and outings were very interesting and access to the local church. Garden areas very pleasing.
Visitors are welcomed and I had a lovely surprise on my 80th birthday. A party was arranged to include family members. Hospital visits were arranged with transport.
A lovely, caring atmosphere in the home - staff very helpful with reassurance and encouragement.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Myself and the team are always pleased to read such positive comments


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Review from E S (Friend of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent.

Reply from Maxine Nichol, Regestered Manager at Woodlands Lodge

Thank you from the team at Woodlands Lodge for your lovely review.


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Review from G J (Son of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tolerant, patient and kind. Very impressed with the help and support in settling in my mother.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for these positive comments they are very much appreciated.


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Review from Pauline W (Daughter of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands Lodge is a beautiful care home. My dad went in for a two-week trial on the 4th of September and already looks better in himself and we have peace of mind that he is safe and is being really well cared for. The staff are all excellent and the facilities are second to none. We could not have
wished for a better place for dad to be in. Thank you to all the staff.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

The Manager and staff at Woodlands Lodge would like to thank you for your review.


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Review from Mary D (Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff extremely kind and always helpful. I have been happy here in the 9 weeks I was here (but as always I am one of the people who want to go home) but all staff and patients have been told I will visit soon and often.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Many thanks for these lovely comments. Happy to be of help when needed.


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Review from D M (Husband of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since 8/1/18 and I am very pleased with the care and attention she has received. I visit 3/4 times per week. The staff are all kind and look after her well. All comments are listened to and attended.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for these positive comments.


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Review from Barbara H (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands was impeccably clean. The staff were excellent. Very kind and caring nothing too much trouble. The rooms were very large, modern, light and airy. Excellent en-suite wet room. The quality and presentation of the meals were of an extremely high standard. The activities programme was very extensive
and the staff very good at encouraging participation. My mum really enjoyed her stay there.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for these lovely comments.


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Review from M M (Wife of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been well cared for. The staff are very caring, friendly and helpful. I felt I could leave him there for respite and go away and not worry that he was not being looked after with care and compassion.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Many thanks for your kind words.


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Review from Johanna F (Daughter-in-law of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum in Law has been resident since February 2018. A few teething problems at first due to establishment being so new. Now I couldn't recommend more, the place is spotless. Staff are fantastic. The entertainment/social element is so good. The diary is full! Mum has made so many good friends. A big
thank you to all at Woodlands Lodge.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

This so nice to hear and so good to hear such positive comments.


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Review from Lauren C (Granddaughter of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has really enjoyed her stay. All staff have been fabulous, very caring and attentive. The activities have been excellent and grandma has enjoyed all the food. The bedrooms are beautiful and bright and extremely clean. All staff have been very welcoming to visitors. Thank you for making my
grandma's stay so easy for our family.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

The manager and staff at Woodlands Lodge would like to thank you for your review and lovely comments, we are so pleased your Grandma enjoyed her stay with us.


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Review from M F (Friend of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the standard of care to be excellent, whenever I have visited a resident. The person I visit rates the qualities of all the staff very highly. The staff appear to care for the residents in a sensitive. The holistic manner with the emphasis on dignity, empathy and respect.
The care home
is always immaculate and very clean.
There is always sufficient numbers of staff on duty and everyone is friendly, polite and professional.
Questions/concerns are always answered and addressed.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you for these positive comments and time spent to review us.


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Review from Honor P (Friend of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands Lodge feels more like an assisted living establishment than a care home. The building is bright and exceptionally clean it offers easy access to dining room, garden etc for residents with compromised mobility. The staff were courteous and kind and I liked the fact that visitors could be taken
to a private comfortable room where we were offered tea and cake. I would recommend theWoodlands Lodge to anyone making the transition from their own home to a more secure and caring place to live.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Many thanks for these positive comments


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Review from A R (Friend of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found all aspects of the care home first class.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Many thanks for these positive comments.


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Review from Gary P (Cousin of Resident) published on 3 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with every aspect of my visit. Staff were friendly and helpful, the building was clean and really nice atmosphere about the place.

Reply from Maxine Nichol, Family Liaison at Woodlands Lodge

The manager and staff at Woodlands Lodge would like to thank you for your review, so pleased you enjoyed your visit.


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Review from Alicia M (Daughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and approachable both management and staff. Nothing is too much trouble. Very accommodating especially at short notice. Service users treated with dignity and all needs met taking into account likes/dislikes. It means a lot to know my father is safe and well cared for while I am away.
This is a high quality all round service.

Reply from Maxine Nichol, Home Manager at Woodlands Lodge

Thank you so much for these positive comments. So glad to have helped when needed.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Woodlands Lodge is calculated as follows: ( (386 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 436 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Jo

Jo Wallace

Job Title: Senior Sales Advisor

Joined: 2022

Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.


My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.


In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.