Woodlands Lodge offers a warm welcome to all relatives visiting loved ones.
If advance notice is given, visitors are welcome to use the facilities. For example, friends and family may like to join loved ones in the spacious dining room for a meal or even enjoy a light bite in one of the tea rooms.
In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance to ensure staff members are available.
Onsite parking available for visitors and residents as well as street parking - so finding a space shouldn't be a problem!
Woodlands Lodge has a Review Score of 9.9 (9.872) out of 10, based on 37 reviews in the last 2 years. Over all time Woodlands Lodge has 124 reviews.
Review from A W (Resident) published on 25 April 2018
Submitted via Postal Card •
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Reply from Maxine Nichol, Admin at Woodlands Lodge
At Woodlands Lodge we welcome all reviews and in previous discussions with the resident I am pleased to comment that the above earlier issues have been resolved.
The resident recently enjoyed a birthday buffet with friends and was very complimentary about this lovely celebration.
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Review from Susan C (Daughter-in-law of Resident) published on 20 March 2018
Submitted via Postal Card •
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Reply from Debbie Finlay, Family Liaison at Woodlands Lodge
Thank you for your review, Susan.
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Review from A L (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card •
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Review from Mary H (Resident) published on 12 February 2018
Submitted via Postal Card •
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The Review Score of 9.9 (9.872) out of 10 for Woodlands Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.872 for Woodlands Lodge is calculated as follows: ( (386 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 436 Ratings = 4.872
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodlands Lodge is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Dec 2018
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Job Title: Senior Sales Advisor
Joined: 2022
Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.
My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.
In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.