Fees vary upon needs which are assessed on enquiry and in person by means of a detailed Health Care Assessment
If travelling a distance, it is always advisable to ring the home first to make them aware of arrangements to support visitors.
Parking is available on site for visitors to Bridge House.
Bridge House Care Home has a Review Score of 9.9 (9.903) out of 10, based on 49 reviews in the last 2 years. Over all time Bridge House Care Home has 83 reviews.
Review from June P (Sister of Resident) published on 17 January 2025
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you so much for taking the time to share your experience with Bridge House Care Home. We are deeply touched by your kind words and truly appreciate how you've described our team's compassionate approach during such a challenging time for your family. Your testimonial means a great deal to us. We understand that moving a loved one between care facilities can be incredibly stressful and our goal is always to provide not just medical care but genuine, emotional support for both patients and their families. We are particularly grateful that you felt our staff worked together like a family and went the extra mile to ensure your sister's comfort and needs were met. Your words of gratitude remind us why we are passionate about the care we provide. We are honoured to have been able to support you and your sister and we will continue striving to provide the highest standard of compassionate care. I will pass your lovely review on to the staff team.
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Review from Stephen T (Son of Resident) published on 9 January 2025
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you so much for taking the time to share such a heartwarming and detailed review about our care home. We are deeply touched by your words and truly appreciate how you recognised the dedication of our entire team - from management to carers and cleaning staff. Your feedback means a great deal to us, especially knowing how compassionately we supported your mother during her final weeks. We strive to provide not just care but genuine comfort and dignity for our residents and their families. We are proud that our team's efforts made the environment feel welcoming and comfortable. Our goal is always to create a supportive, clean and reassuring space that helps families feel at ease during challenging times. Your kind words will be shared with our entire team to boost their morale and reinforce the importance of the compassionate care they provide every single day.
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Review from Mark C (Son of Resident) published on 7 January 2025
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you so much for sharing your wonderful experience. It means the world to hear how compassionate and caring the staff were, not just to your mother but to her entire family. I'm truly glad she found such a supportive and loving environment during her time at Bridge House Care Home. I will pass your kind words on to the team at Bridge House.
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Review from Jo C (Daughter of Resident) published on 3 January 2025
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for taking the time to complete a review. I will pass on your kind words to the team. The team work hard to provide a person-centred approach. We are also pleased to hear that your family felt well supported and that their needs were met during this time. Thank you.
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Review from Michael S (Son of Resident) published on 31 December 2024
Submitted via Website •
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you so much for your review! We appreciate you taking the time to share your thoughts about the care home meeting. It means a lot to us to know that we're on the same page regarding the care and support of your loved ones. I will share your review and lovely comments with the team at Bridge House Care Home.
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Review from H R (Daughter of Resident) published on 4 December 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
We truly appreciate your kind feedback regarding the care given to your dad. It was an honour to support your dad and family during his time with us and we are sorry for your loss. Our team is committed to providing compassionate care and your words mean a lot to us. I will share your kind and lovely words with the staff team at Bridge House Care Home.
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Review from Mark E (Son of Resident) published on 29 November 2024
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Review from Janet F (Daughter of Resident) published on 11 November 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your kind words. Thank you for taking the time to leave us this fantastic review. Your kind words will be passed on to the team at Bridge House Care Home.
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Review from L D (Son of Resident) published on 28 October 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for taken the time to complete a review. I will pass on your kind words to the team. The team work hard to provide a person-centred approach. We are also pleased to hear that your family felt well supported and impressed by the high-quality care we provide.
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Review from Francesca H (Daughter of Resident) published on 19 September 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your lovely review. We will share this with all of the team and know that they will appreciate hearing such a great review. It was a pleasure to support your dad at Bridge House Care Home. The team work hard to be person-centered and ensure we deliver a high standard of care.
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Review from S M (Niece of Resident) published on 13 September 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for taken the time to complete a review. Feedback from relatives means so much to our team at Bridge House.
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Review from Alison N (Daughter of Resident) published on 12 September 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your lovely review. I will pass your comments on to the staff at Bridge House who will appreciate your kind words. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. It was a pleasure to support your mum and family, we are very pleased to hear that your experience with us has been a positive one.
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Review from Jenifer A (Wife of Resident) published on 27 August 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for taking the time to complete a review. I will share your kind words with the team at Bridge House. The team works hard to deliver a high standard of care and it's lovely to be able to pass feedback to them so they can see the difference they make. We value your input and we remain dedicated to delivering exceptional care and support to our residents.
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Review from G C (Son-in-law of Resident) published on 15 August 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your lovely comments. I will share these with the team at Bridge House. We value all feedback as this helps us to improve our service where required. Thank you.
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Review from D N (Son of Resident) published on 21 May 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for leaving such a kind and heartfelt review. We like to think of Bridge House as one big happy family, relatives, residents and staff included, play a part in making the Bridge House home from home. I will pass your kind words on to the staff team.
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Review from Richard A (Son of Resident) published on 17 May 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your lovely review. It has been a pleasure to look after your dad in the time he was at Bridge House. Your comments are lovely to read and we will share this with the team. It is nice to hear back from families about their satisfaction and happiness with the care provided.
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Review from S N (Son of Resident) published on 17 May 2024
Submitted via Postal Card •
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your kind words. This has been passed on to the team. It is always good to hear how happy our families are with the care that is provided at Bridge House.
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Review from Anne B (Daughter of Resident) published on 2 May 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your kind words. Thank you for taking the time to leave us this fantastic review. I will make sure we pass this on to the whole team.
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Review from Janet S (Niece of Resident) published on 30 April 2024
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Reply from Patricia Lavery, Registered Manager at Bridge House Care Home
Thank you for your lovely review and kind words. We will share this with all of the team and know that they will appreciate hearing such a great review. It is a pleasure to care for your aunty here at Bridge House Care Home.
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Review from Elaine B (Daughter-in-law of Resident) published on 22 April 2024
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Reply from Victoria Lavery, Registered Manager at Bridge House Care Home
Thank you for your kind review. It's always a pleasure to hear that family feel happy with the care we deliver to their loved ones. We share all reviews with the staff team, we are always looking to improve and deliver that high standard of care. Thank you for taking the time to complete your feedback and I will share it with the whole team.
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The Review Score of 9.9 (9.903) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.903 for Bridge House Care Home is calculated as follows: ( (525 Excellents x 5) + (44 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 575 Ratings = 4.903
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 49 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Nov 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
I am a very proud Home Manager here at Bridge House and I love this home so much that I came back after a spell working for another provider. The team here are exceptional and the senior leadership are supportive, kind and invested in delivering superb care for our residents.
Job Title: Operations Director
Joined: 2012
I'm the second generation of Fisher Care, my father having started the business in 1986. He instilled into me the importance of putting residents best interests at the heart of all of our decisions and I am very proud to carry his legacy forward - sharing his ethos of "excellence in care" with the team here at Bridge House.
We've created a welcoming environment and invite you to come and experience it for yourself.