Bridge House Care Home

Bracken Road, Brighouse HD6 4BQ
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9.9 83 Reviews
  • Bridge House Care Home, Brighouse
Bridge House Care Home is a warm and welcoming 66 bed care home on the outskirts of Brighouse offering residential, nursing and dementia care.

The home was designed and built, and is run by family owned Fisher Care who have well over 30 years experience caring for older ladies and gentlemen across Yorkshire. With the greatest attention to detail regarding every aspect of the home, the team are extremely proud of Bridge House and the care that they provide to residents.

The sixty-six en-suite bedrooms are each individually designed with different colour pallets and contrasting furnishings, giving a modern yet restful feel and maintaining a homely ambiance. Residents have a huge choice of shared communal spaces including a rooftop garden, a pub, a cinema room, a small shop and a café area.

Professional and well-trained staff provide person-centred care in a tranquil, caring environment. Kindness, warmth and compassion from every team member helps them to deliver safe and effective care.

The building itself, designed with long term sustainability in mind, boasts a heat source ground pump, LED energy-saving lighting and underfloor heating throughout to minimise the carbon footprint.

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Care Provided by Bridge House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Patricia Lavery (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 5

Funding & Fees Guide for Bridge House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,600
    • Self-Funded Residential Dementia Care £1,100 – £1,800
    • Self-Funded Nursing Care £1,300 – £1,800
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,800
    • RESPITE Self-Funded Nursing Care £1,200 – £1,800

  • Fees vary upon needs which are assessed on enquiry and in person by means of a detailed Health Care Assessment
  • (these prices are only a guideline, please contact Bridge House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • If travelling a distance, it is always advisable to ring the home first to make them aware of arrangements to support visitors.


  • Parking

  • Parking is available on site for visitors to Bridge House.


Bridge House Care Home Reviews (83)

Total of 83, showing 61-80
9.9

Bridge House Care Home has a Review Score of 9.9 (9.904) out of 10, based on 48 reviews in the last 2 years. Over all time Bridge House Care Home has 83 reviews.

Overall Experience

  • 73
  • 7
  • 2
  • 0
  • 1

Date Published

83
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Review from Kenneth T (Son of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was being discharged from hospital following a serious fall and is unable to put any weight on her right leg. Having refused a care home selected by the social services, we made contact with Bridge House Care home in Brighouse.
Immediately the weight was taken off my shoulders, and Bridge
House took control and arranged everything with the hospital, transport and special equipment that was required.
My mother has been at the home for 2 weeks, and has settled in well. Her room is of a good size with private bathroom, TV and telephone. The food is cooked fresh on site and my mother is very complimentary. All staff have a welcoming smile, aiming to please when ever possible.
Bridge House is presently under improvements with a tea room, shop and a bar being introduced.

Reply from Fiona Bankes, Manager at Bridge House Care Home

Thank you so much for taking the time to leave your feedback, it is very much appreciated. We love looking after your mum, she is a pleasure.


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Review from Cyntrah S (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Parkinson's and dementia the care she receives is 1st class.
They treat my mum like family.
Every member of staff is friendly and caring.
Me and my dad have confidence in management and staff, with the care my mum receives
Would 100% recommend Bridge House.

Reply from Fiona Bankes, Manager at Bridge House Care Home

Thank you so much Cyntrah, it is our absolute pleasure to care for your mum.


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Review from Rachel D (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House Care Home has amazing staff, kind and caring, treat patients like family. It's more like a five-star hotel than a care home. My mum as settled really well and loves staying. Keep up the amazing work.

Reply from Fiona Bankes, Manager at Bridge House Care Home

It is lovely to receive this feedback; we thank you for taking the time to share your experience.


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Review from Diane H (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at Bridge House for 18 months and he has been extremely well cared for since his arrival. The home itself is immaculate - very modern facilities and furnishings - feels more like a hotel than a care home. The staff are always pleasant and keen to help my Dad with anything
he needs. They always have a smile on their face and deal with everything in an efficient manner. The activities are organised well with something taking place every day. I would definitely recommend Bridge House to anyone looking for a clean, safe environment for their loved ones.

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Review from Katie B (Granddaughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never seen a more caring, thoughtful, creative and down right fantastic care home! The staff are great and the place is very very well looked after! But the best and most important thing is how happy and entertained the residents always look! From garden projects, to singers, dancers, games,
films, they have thought of everything! Even a daily telegram with info on from an event in the past. I honestly think this place is amazing! And I love their social media page with a chance to see my Grandma! I love knowing what she’s up to a on almost daily basis! Highly recommend!

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Review from Miriam H (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been at this home previously for respite care and I was very impressed with the top quality in terms of care, professionalism, cleanliness and beautiful surroundings but most importantly the dedication and care of all the staff. I knew that when the time came for us to choose a care home
for long term care this would be the home I would choose.
My mum has been here now since February and has been offered a long term placement with 24 hour care.
I am confident that she is getting the best care and attention and even though times are very difficult at the moment with the Coronavirus and we cannot visit her the staff keep us updated every day and we can speak to my mum on the phone regularly.
I wouldn’t hesitate to recommend Bridge House care home and believe it’s the best home in this area.

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Review from M E (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were professional and helpful. The home is clean and well looked after and my mother was happy there. Very impressed.

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Review from Sally L (Daughter of Resident) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in the care of Bridge House for just over 4 months. It was apparent after a few days of her being there we knew she was going to be given the care and attention she deserved. The staff were brilliant and Mum was treated with kindness and respect. She enjoyed her meals sat with the other residents
in the lovely dining room and she enjoyed socialising and made new friends. She also loved the view from her room window and enjoyed looking out. In her final weeks, she was cared for extremely well, with the dignity she deserved. We cannot thank the staff at Bridge House enough for the help and support they gave us through a very difficult time.

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Review from Scott M (Son of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bridge House is excellent, not only is the building of hotel quality but our family was impressed with the high standard of care provided to our family member. Staff were efficient, supportive and professional. The activities were relevant and publicised weekly. The meals appeared lovely and choices
on the displayed menus. Thanks to all involved in the home for ensuring our family was safe and looked after.
The only criticism would be the door entry system was out of service so, at times, a longer wait when the office staff had left for the door, the staff, however, dealt with our issues promptly.

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Review from Catherine P (Daughter of Resident) published on 8 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were very happy with Bridge House. Mum spent just over 4 months there and the care she received was very good. In her first few months, she gained confidence and became good friends with other residents. She spent her final weeks being extremely well cared for and we valued having people
around us that knew us well and could support us.

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Review from Karen G (Friend of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend regularly whilst in Bridge House Care Home and I was instantly greeted by the most caring, helpful and kind staff that do an amazing job, day in day out, treating my friend with such dignity. Nothing was too much for them and I found it so lovely that the staff had taken the time
to get to know my friend and her hobbies and interests and how she told me that they took her up to the rooftop garden every day so she could listen to the birds, she always did love them. Such a beautiful home with beautiful staff. I couldn't recommend Bridge House anymore, they really did a fantastic job! Thank you.

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Review from A B (Wife of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was not easy to put my husband into care. Now he is settled at Bridge House.
He enjoys the food which is varied, well prepared and presented. I notice that if residents are not able to come to the day room to eat a carer takes a tray to their rooms and if necessary helps them to eat there. I know
care is taken to ensure each gets food to their liking.
All the staff are friendly, caring and helpful to residents and family. They are patient and gentle with residents, some of whom have very varied needs and some can be difficult at times.
The manager and ancillary staff are always available, approachable and helpful.
The staff have asked about his earlier life, work and hobbies etc. So they can talk to him about his interests. There are activities each day for those bale to take an active part. I know that those less able to 'do' and activity are still involved as much as possible.
The whole building is clean and well presented. We have made good use of the room gardens during this summer weather.
We are very pleased with the overall support and care he has received since he has been here knowing he is well looked after gives us much comfort and reassurance.
I strongly recommend Bridge House.

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Review from Diane W (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Bridge House in February after an extended period in hospital.
Whilst there, he was treated with kindness and respect by the wonderful, helpful and friendly staff - nothing was too much trouble for them.
Although Dad was in a wheelchair, it did not prevent the staff from making sure
he was involved in all the activities and at mealtimes, he would enjoy sitting with other residents around the dining table in the lovely day room.
The attention to detail at Bridge House is amazing, it feels like a five star hotel, all the rooms are spotless with beautiful modern furnishings - it really is stunning, however, it is the staff that makes this such a lovely place to stay.
We were always made so welcome - when asking about visiting times I was told “whenever you like” - visits to Dad were always most enjoyable.
Unfortunately, Dad passed away in June, again the staff were so caring - they dealt with everything professionally and compassionately during those last few difficult days.

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Review from Jenifer W (Daughter of Resident) published on 4 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First rate respite care provided for my mum from a dedicated and professional team of nurses and carers. Super clean, nicely appointed rooms, lovely outdoor terraces and roof garden. Amazing, uber friendly staff who were pivotal in Mum's speedy and happy recovery, very highly recommended.

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Review from Christopher H (Son of Resident) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has just spent a week on respite care at Bridge House and she has really enjoyed her stay. The staff are very caring and respectful and have a great deal of patience with the residents and visitors alike. Her room was spotless and with modern furnishings and bedding with a lovely ensuite shower
room. Mother enjoyed all her meals which are served in a lovely clean dining room with excellent views.
Mother enjoyed her stay so much I have booked her in for two further visits 4 weeks apart and Mother is considering moving in permanently in the future when the time feels right.

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Review from Anne S (Wife of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just successfully admitted my husband for respite into Bridge House Care Home. I really wanted to share my positive, honest experience with future users. We arrived late and the manager was leaving, she noticed us arriving and came straight over and showed us in, she showed us around the home
and introduced us to the staff team on duty. She was friendly, kind and courteous, as was every member of the care team we encountered.
Nothing was too much trouble for the manager, despite her being on her way out, she made us drinks, chatted with us about my husband's care needs, answered every question we asked.
I was so impressed! Never have I heard of such a person focused approach, or been met by such a warm individual.
I felt the need to share this on this website as I would like to say thank you to her and the care team, for making a very difficult decision such a positive experience. I cannot express how happy we both are with the service received.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for taking the time to leave such a lovely review.
The team and I look forward to seeing you both again in April. Kind Regards Joanna.


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Review from Chantal F (Daughter of Resident) published on 26 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Bridge House last November and the care and attention she has received since moving in have been excellent. She loves her room and the views from the home which are superb. The home is exceptionally clean and very warm and the food is good. Above all, it is the attitude of the
staff which moves me to write this review. They are always tremendously positive, always smiling, extremely friendly and really nothing is too much trouble. My mother has settled really well and is very happy at Bridge House.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for taking the time to leave such a lovely review, your feedback will be shared and much appreciated by the whole team here at Bridge House.


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Review from Jean A (Wife of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Bridge House Care Home since July and I find the staff helpful in every way. The home is clean and tidy in all rooms. I would not hesitate to recommend the home in all respects.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Many thanks for your feedback, your comments are very much appreciated by the whole team here at Bridge House.


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Review from Anne F (Respite Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is excellent and friendly helpful staff.

Reply from Joanna Harrison-Taylor, General Manager at Bridge House Care Home

Thank you for your lovely feedback following your recent stay with us at Bridge House. We look forward to welcoming you back in the near future.


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Review from Sharon (Daughter of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was at Bridge House receiving palliative care for four weeks after hospital discharge. The nursing floor had only just opened and there were about six residents at the time. The staff were very caring and attentive. They would chat with Dad, feed and give drinks when required and make sure his
music was on. Most of the main meals were frozen ready meals but a lot of puddings were made in-house. The resident nurses were very good and soon got to know Dad.


There were a few teething problems, such as issues in re-ordering medications and unfortunately some agency nurses filling staffing gaps which can be unsettling for residents. He also received clothes back from the laundry which were not his. Bearing in mind this Company already have homes in North Yorkshire this was surprising.


The building is beautifully decorated, with a lot of facilities. The security was very good.


Overall, I would recommend the home and hopefully, the teething issues are just that and have been sorted out.


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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Bridge House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Bridge House Care Home is calculated as follows: ( (514 Excellents x 5) + (44 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 563 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Patricia

Patricia Lavery

Job Title: Home Manager

Joined: 2022

I am a very proud Home Manager here at Bridge House and I love this home so much that I came back after a spell working for another provider. The team here are exceptional and the senior leadership are supportive, kind and invested in delivering superb care for our residents.


Josh

Josh Fisher

Job Title: Operations Director

Joined: 2012

I'm the second generation of Fisher Care, my father having started the business in 1986. He instilled into me the importance of putting residents best interests at the heart of all of our decisions and I am very proud to carry his legacy forward - sharing his ethos of "excellence in care" with the team here at Bridge House.


We've created a welcoming environment and invite you to come and experience it for yourself.