Hesketh Park Lodge

61 Albert Road, Southport PR9 9LN
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9.7 120 Reviews
  • Hesketh Park Lodge, Southport
Located next to its beautiful namesake, Hesketh Park Lodge offers an ideal home setting that provides a range of dementia and nursing care services.

Providing both long and short-term care, the home also has rehabilitation facilities for those making the transition from hospital to home and offers respite care.

With 79 bedrooms, Hesketh Park Lodge provides a community setting where residents can benefit from high-quality care that is tailored to their individual needs. Hesketh Park Lodge has been specially designed to improve residents’ quality of life, through mobility and experience.

The Lodge is equipped with high-quality furnishings and fittings throughout. Each bedroom comes with an adjustable profile bed, call bell system, flat-screen TV, wireless internet access, ensuite wet room and telephone, at an added cost.

Hesketh Park Lodge has a range of facilities including comfortable lounges, a health & beauty salon and there is also a cinema room where residents can watch their favourite films. Friends and family are always welcome and each lounge includes a kitchenette so residents and visitors to make teas and coffees at any time!

Hesketh Park Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. Crafted with care and attention, the menu incorporates resident’s preferences and cultural or dietary requirements. Friends or family can join residents at mealtimes if there have been prior arrangements.

The Lodge has their very own in-house Lifestyle and Wellbeing team is dedicated to making their residents’ home a happy, vibrant and fun place to live! With daily schedules filled with in-house activities that often take place in the communal lounges, there is something fun going on around every corner!

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Care Provided by Hesketh Park Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jacob Kinsella (Manager)
  • Admission Criteria
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (75)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Hesketh Park Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,160 – £1,185
    • Self-Funded Residential Dementia Care from £1,220
    • Self-Funded Nursing Care from £1,491

  • Our fees are subject to assessment of needs
  • (these prices are only a guideline, please contact Hesketh Park Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Hesketh Park Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, if friends & family would like to join loved ones for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Hesketh Park Lodge Reviews (120)

Total of 120, showing 61-80
9.7

Hesketh Park Lodge has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years. Over all time Hesketh Park Lodge has 120 reviews.

Overall Experience

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Review from M W (Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Sam Smith, Regional Manager at Hesketh Park Lodge

Thank you for your lovely comments, I will make sure your kind words are passed to all the team at Hesketh Park Lodge.


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Review from Stephen A (Son of Resident) published on 19 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum has been a resident on Beach Community at Hesketh Park Lodge for the past year. She is very pleased with her room, the facilities in general and the staff. However, the food remains very poor. There is little variety, the food is often served cold and is of poor quality. In summary, apart from
the food which is poor, she is very pleased living at Hesketh Park Lodge.

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Review from S D (Sister-in-law of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff. Home very clean and nice and friendly.

Reply from Sam Smith, Regional Manager at Hesketh Park Lodge

Thank you for your kind words, I will ensure that this is shared with the team at Hesketh Park Lodge.


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Review from A F (Respite Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home from all the carers is exceptional, very friendly and caring and available at all times. Always there to help.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

We are glad that you enjoyed your stay at Hesketh Park Lodge, thank you for your comments, I will ensure that they are passed onto the team at Hesketh Park Lodge. We hope to see you again soon!


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Review from Anne-Marie W (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean and welcoming home.
Excellent food and very friendly and attentive staff.

Reply from Sam Smith, Regional Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.


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Review from A R (Friend of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the home is excellent.
I would highly recommend it to anyone.

Reply from Sam Smith, Regional Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.


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Review from Victoria K (Granddaughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have done really well in caring for my grandma. She is as settled as she can be which makes her happy.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your review, I will ensure that your kind comments are passed onto the team at Hesketh Park Lodge.


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Review from M M (Wife of Resident) published on 8 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply Outstanding.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind review, I will ensure that your comment is shared with all the team at Hesketh Park Lodge


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Review from P A (Niece of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Celebrating my aunt's 90th birthday. Had a wonderful day, well organised and truly amazing events team.

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Review from M A (Nephew of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Celebrated my Aunt's 90th birthday in the home. The events team put on an amazing birthday party with a singer, music and dance. Drinks and laughter were all around the room and the residents were having fun. Wonderful day.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, we are glad that your Aunt enjoyed her birthday party- the other residents and staff within the home had a great afternoon.


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Review from Barrie F (Respite Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The stay, with my wife, was excellent in every respect and we propose to return for a further period.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, we will ensure that they are passed onto the staff at Hesketh Park Lodge.
We are glad that you enjoyed your stay - see you again soon !


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Review from Susan G (Daughter of Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mum is receiving. Thank you.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto the team at Hesketh Park Lodge.


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Review from Christine J (Friend of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good security, great welcome, helpful staff.
I was visiting a friend of mine (from school days) who is well cared for.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed to the staff.


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Review from Jackie G (Daughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is extremely happy and is very well looked after. I would like to thank all the staff for taking such great care of my mum.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all the staff at Hesketh Park Lodge.


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Review from Paul S (Son-in-law of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding levels of care and commitment from all staff who go above and beyond expected attention to residents. Hesketh Park Lodge is very clean and comfortable and I would highly recommend to anyone looking to take up residence. Thank you for your wonderful care for my mother-in-law.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind words, I will ensure that they are passed to all of the team at Hesketh Park Lodge.


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Review from Davina S (Friend of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind and attentive carers at all times. Very professional to all needs. Healthy and varied meals and lots of activities and outings for residents. A lovely well managed home.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all of the team at Hesketh Park Lodge


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Review from Geoffrey B (Son of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother could not receive better care and the staff that look after her, you could not fault. They are wonderful and my mother is grateful and happy.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind feedback, I will ensure that your comments are passed onto all the Team at Hesketh Park Lodge.


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Review from M A (Daughter of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home highly enough. Everything is top quality and most importantly it gives peace of mind to the relatives of the loved one knowing they are receiving excellent care.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your review, I will ensure that your comments and feedback are passed onto all the team at Hesketh Park Lodge.


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Review from Margaret J (Daughter of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's 4-week stay has been wonderful. This is exceptional in every way. We could have not wished for anything more. The level of care, cleanliness, comfort and stimulating environment could not be improved - outstanding! Ten out of ten! Staff also regularly went out of their way to satisfy specific
requests.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that your comments are passed onto all the team at Hesketh Park Lodge.


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Review from N M (Daughter of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mum is receiving.
Staff are friendly and caring, mum is very happy.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Hesketh Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Hesketh Park Lodge is calculated as follows: ( (256 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 335 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hesketh Park Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Jo-Ann

Jo-Ann Wallace

Job Title: Lodge Service Advisor

Joined: 2021

Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.


My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.


In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.