Hesketh Park Lodge

61 Albert Road, Southport PR9 9LN
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9.7 120 Reviews
  • Hesketh Park Lodge, Southport
Located next to its beautiful namesake, Hesketh Park Lodge offers an ideal home setting that provides a range of dementia and nursing care services.

Providing both long and short-term care, the home also has rehabilitation facilities for those making the transition from hospital to home and offers respite care.

With 79 bedrooms, Hesketh Park Lodge provides a community setting where residents can benefit from high-quality care that is tailored to their individual needs. Hesketh Park Lodge has been specially designed to improve residents’ quality of life, through mobility and experience.

The Lodge is equipped with high-quality furnishings and fittings throughout. Each bedroom comes with an adjustable profile bed, call bell system, flat-screen TV, wireless internet access, ensuite wet room and telephone, at an added cost.

Hesketh Park Lodge has a range of facilities including comfortable lounges, a health & beauty salon and there is also a cinema room where residents can watch their favourite films. Friends and family are always welcome and each lounge includes a kitchenette so residents and visitors to make teas and coffees at any time!

Hesketh Park Lodge understands the importance of a well-balanced and nutritious diet and therefore, a carefully selected team produces home-cooked meals onsite daily. Crafted with care and attention, the menu incorporates resident’s preferences and cultural or dietary requirements. Friends or family can join residents at mealtimes if there have been prior arrangements.

The Lodge has their very own in-house Lifestyle and Wellbeing team is dedicated to making their residents’ home a happy, vibrant and fun place to live! With daily schedules filled with in-house activities that often take place in the communal lounges, there is something fun going on around every corner!

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Care Provided by Hesketh Park Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jacob Kinsella (Manager)
  • Admission Criteria
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (75)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Hesketh Park Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,160 – £1,185
    • Self-Funded Residential Dementia Care from £1,220
    • Self-Funded Nursing Care from £1,491

  • Our fees are subject to assessment of needs
  • (these prices are only a guideline, please contact Hesketh Park Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Hesketh Park Lodge offers a warm welcome to all relatives visiting loved ones.


    If advance notice is given, visitors are welcome to use the facilities. For example, if friends & family would like to join loved ones for a meal or even enjoy a light bite in one of the tea rooms.


    In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.


  • Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Hesketh Park Lodge Reviews (120)

Total of 120, showing 81-100
9.7

Hesketh Park Lodge has a Review Score of 9.7 (9.737) out of 10, based on 29 reviews in the last 2 years. Over all time Hesketh Park Lodge has 120 reviews.

Overall Experience

  • 107
  • 9
  • 3
  • 0
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Date Published

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19
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Review from M S (Son of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Hesketh Park Lodge for nearly 12 months. Her health and well being has improved markedly during this period due to the care and dedication of the staff.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team here at Hesketh Park Lodge


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Review from J R (Friend of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting was a pleasure.
Everybody was so friendly and caring and nothing was too much trouble.
Their every need is catered for regardless of how busy anybody was.
There was a wide range of activities on offer every day.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.


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Review from Diane E (Granddaughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always greeted with a smile and there is always someone on hand to talk to if we have concerns or questions.
It's a great relief and peace of mind to know Grandad is in the best place we can give him.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.


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Review from C L (Daughter of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Almost 1 year to the day since Mum moved into Hesketh Park Lodge and the quality of care is still as good, if not better.
Mum has built a good rapport with both fellow residents and staff and seems truly happy in her new(ish) home.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed to all the team at Hesketh Park Lodge.


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Review from Stephen B (Son of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy, relaxed and has gained some confidence again with the help of the brilliant staff here at Hesketh Park Lodge. The activities are brilliant, organised and help stimulate mum. All mums carers are patient and truly professional with both mum and the rest of the family.

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Review from Peter M (Nephew of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had the common thought of "dreaded care homes" but this couldn't be further from what Hesketh Park Lodge is.
Clean - very much so. Fantastic staff. Great food and activity.
For care that is - care - this should be your first choice - brilliant.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.


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Review from Lee M (Son-in-law of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely, friendly and helpful staff who show great care to the residents. The home itself is beautifully finished and kept clean and fresh. There are a number of activities for the residents to keep them occupied which makes leaving relatives a lot easier with the knowledge they are looked after
and cared for.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are shared with the team at Hesketh Park Lodge.


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Review from Andrea M (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superbly professional and caring. Made a difficult process much easier for the family and mum. Always feels very warm and welcoming, like another home from home. Very clean and fabulous food. The best place I would want mum to be.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed onto all the team at Hesketh Park Lodge.


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Review from Caroline P (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was an extremely difficult decision to put my mother into care after her living with me.
I looked at many homes but could not have placed her anywhere else and had the peace of mins I have with Hesketh Park Lodge. Staff have been fantastic and helped mum settle quickly. She is kept busy with the
wide range of activities and is proud to welcome visitors to such a clean and well-presented home. Food too is very good, especially the cakes.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind comments, I will ensure that they are passed on to all the staff.


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Review from Norma B (Respite Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following an accident at home when I broke one ankle and badly injured my other foot, I needed some respite care. I spent two weeks being cared for at Hesketh Park Lodge. I cannot speak highly enough of the standard of care I received. The staff were wonderful, very caring and attentive. The home itself
is run to an extremely high standard and the food was very good. I would not hesitate to recommend Hesketh Park Lodge to anyone.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind review, I will ensure that your comments are passed on to the team at Hesketh Park Lodge.


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Review from T L (Son of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot offer more praise to the home manager, deputy home manager, the two senior carers and all the team at - Hesketh Park Lodge.
The team are all so welcoming, friendly and caring.
Nothing is too much trouble for them. They offer a wide range of activities for everybody. Now that more floors
are open; there is truly a community feel to each floor, each with its identity and team of caring, friendly, helpful staff - and staff who really do care!

Reply from Sam Smith, Registered Manager at Hesketh Park Lodge

Thank you so much for your kind words. It is very nice to hear that you feel happy that your loved one is with us as you have expressed with your lovely comments. I will be sure to pass your praise onto the staff. We are very proud of all of the team at Hesketh Park Lodge and the high level of care we provide.


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Review from D J (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in for two weeks' respite after falling and breaking her leg and damaging the other foot.
The staff are lovely, mum has been looked after 24 hours. The care is excellent.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that I pass your comments onto the team at Hesketh Park Lodge.


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Review from J S (Friend of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home. Very friendly staff. Fantastic environment.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind words, I will ensure that they are passed to all of the team here at Hesketh Park Lodge.


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Review from M M (Nephew of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant.
All the staff are amazing and it feels like a community, not a care home.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind feedback for Hesketh Park Lodge. I will pass your comments onto all of the staff.


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Review from Adam W (Nephew of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home.
The staff genuinely care about all of the residents and their families. The care staff are the very best and they all go out of their way to make our Aunt feel welcomed and special. 10/10.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your kind response, I will ensure that your comments are passed to all of the staff at Hesketh Park Lodge.


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Review from J M (Friend of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Staff fabulous.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you for your comments, I will ensure that they are passed onto the team at Hesketh Park Lodge.


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Review from Andrew B (Relative of Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always welcoming and the family member I visit is always happy and content.

Reply from Sam Smith, Home Manager at Hesketh Park Lodge

Thank you from the manager and the team at Hesketh Park Lodge for your lovely comments we are so pleased that your family member is happy and content.


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Review from Norman C (Partner of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hesketh Park Lodge care home is the best decision I made. Friendly welcome, spotlessly clean and a commitment to the care and well being of residents. I can honestly recommend this care home. Thank you.


Special thanks to the manager.


Reply from Debbie Finlay, Group Relations Manager at Hesketh Park Lodge

The Manager and staff at Hesketh Park Lodge would like to thank you for your review, and kind words regarding the care and a commitment you have experienced at the Lodge.


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Review from G A (Friend of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are of a very high standard. It is very warm and friendly as a well as homely. I can't fault it very very good.

Reply from Debbie Finlay, Family Liaison at Hesketh Park Lodge

The Manager and Staff at Hesketh Park Lodge would like to thank you for your lovely review and kind comments.
Warm,friendly and homely it certainly is.


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Review from Helen A (Cousin of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the most pleasant one I have been to. The surroundings are beautiful and homely. I particularly like the attention given to the residents instead of them sitting like zombies. They are encouraged to keep busy as much as they are able to and an improvement in their mental welfare is
obvious. My relative has improved physically and mentally since she entered the home and appears to be much happier there since she left her previous home. Hats off to everyone.

Reply from Debbie Finlay, Group Relations Manager at Hesketh Park Lodge

The Manager and staff at Hesketh Park Lodge would like to thank you for your lovely review and kind comments.
Not only are we providing quality care and facilities at the Lodge, but as you mention we are passionate about giving our residents the choice of varied activities and entertainment. We are so pleased that your relative is settled and happy.


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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Hesketh Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Hesketh Park Lodge is calculated as follows: ( (256 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 335 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hesketh Park Lodge is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Jo-Ann

Jo-Ann Wallace

Job Title: Lodge Service Advisor

Joined: 2021

Having worked in the care sector now for more than 15 years in various roles, the most fulfilling role has to be working with prospective residents, their family or their representatives. I find it most rewarding in helping to find the most suitable care home that will endeavour to meet the care needs of each new resident, along with show casing and promoting the many superb facilities each individual care home has to offer.


My main duty is just by being there every step of the way, helping to support families to take away some of the stress of trying to find the right care home for their loved one.


In my spare time I love nothing more than walking my cockapoo, travelling to different counties within the UK and visiting different countries to sample the different restaurants, sightseeing and experiencing different cultures, but most importantly spending quality time with family and friends.