Blenheim Court Care Home

Farnham Road, Liss GU33 6JA
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9.8 64 Reviews
  • Blenheim Court Care Home, Liss
Blenheim Court located in Liss is a purpose-built care home, providing quality residential, nursing and dementia care on a permanent and short stay basis. There’s plenty of places to relax and entertain including a bistro, hair salon and cinema plus a library, music room and choice of comfortable lounges with stunning views over the South Downs. The home is surrounded by beautifully landscaped gardens with several rooms on the lower ground floor having access to the gardens from a private patio area.

Individual bedrooms are en-suite and decorated to an elegant and lavish standard whilst incorporating leading safety features and state of the art nurse call system. The home is finished to an opulent standard throughout offering not only comfort but elegance and security.

People living at the home will enjoy freshly made home-cooked dishes at every meal. Throughout the home they promote choice, and the dining experience is no exception. The full menu is developed by the home's chef with individuals living in the home. The home's chef takes pride in preparing a balanced diet, whilst catering for individual dietary needs, wants and choices.

They are proud to be the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Blenheim Court offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Blenheim Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Booty (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Blenheim Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577
    • Self-Funded Residential Dementia Care from £1,690
    • Self-Funded Nursing Care from £1,690
    • Self-Funded Nursing Dementia Care from £1,809
    • RESPITE Self-Funded Residential Care from £1,777
    • RESPITE Self-Funded Residential Dementia Care from £1,890
    • RESPITE Self-Funded Nursing Care from £1,890
    • RESPITE Self-Funded Nursing Dementia Care from £2,009
  • (these prices are only a guideline, please contact Blenheim Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The car park is for residents and visitors. If wishing to reserve a space please let the home know.


Blenheim Court Care Home Reviews (64)

Total of 64, showing 21-40
9.8

Blenheim Court Care Home has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years. Over all time Blenheim Court Care Home has 64 reviews.

Overall Experience

  • 56
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Review from Jill S (Wife of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent a respite break at Blenheim Court to give me a break. He has complex nursing needs. His care was outstanding, the premises beautiful, and he settled very quickly. I will definitely be using them again.

Reply from Home Manager at Blenheim Court Care Home

Thank you for taking the time to leave us such a fantastic review, Jill! We're happy to hear that your husband received such great care at Blenheim Court during his stay with us and he enjoyed our beautiful building. I will pass on your kind comments to the whole team.


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Review from T H (Cousin of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is amazing! Calm, peaceful, very roomy. The care given by the staff is excellent! All aspects of this care home are of top quality. So clean. Staff so friendly and welcoming. My mind has been put at rest to know that my cousin will end his days in an amazing home.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Thank you for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at Blenheim Court. Your feedback will be passed on to the team.


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Review from Zoe M (Respite Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt at Blenheim Court on 6th September, they were having a barbecue and a party. What wonderful staff. A wonderful atmosphere and residence and would highly recommend. It is so nice to know that my aunt is being looked after so well at such a beautiful place.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Thank you Zoe for taking the time to leave us a review. We are pleased to read your positive comments about the care your aunt is receiving, as well as the home and team. We hope you enjoyed yourself at the barbecue and will pass on your kind comments to the whole team.


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Review from Elizabeth M (Day Care) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim Court feels like somewhere you would go on holiday. It seems to be extremely clean, with many thoughtful activities planned and with kind, patient and knowledgeable staff. I drop my father off, go to work and collect him on the way back. He comes back having been fed an excellent breakfast
and lunch every time we go. The decor is stylish, and there is plenty of room for people in wheelchairs or using frames to move about. It is a huge relief to have a reliable place where he is known and cared for so that I can go to work. I am very impressed by it.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Elizabeth, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your father is receiving such great care at Blenheim Court and enjoying the activities. I will pass on your kind comments to the whole team.


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Review from D M (Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, including the carers, hospitality and management, have been helpful and extremely kind. When you are in a vulnerable state, you always want to be reassured that everything is ok and that is what the staff at Blenheim Court has done. Thank you to everyone for the excellent care and service.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Thank you for taking the time to leave us a review. We are pleased you have been well taken care of and your experience with us has been a positive one.


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Review from J B (Respite Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This will be my second visit to the home, and I already have my third booked in, that speaks a thousand words. I call Blenheim my holiday home.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Thank you for taking the time to leave us a review. It is lovely to hear you call Blenheim Court your ‘holiday home’, and we look forward to welcoming you back for your next stay with us. We will pass on your kind comments to the whole team.


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Review from E W (Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are dedicated and know the meaning of "care". Also, great fun and always ready to talk. I will miss them all.

Reply from Home Manager, Home Manager at Blenheim Court Care Home

Many thanks for your lovely comments, and we are pleased to hear you have had fun while staying at the home. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.


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Review from J B (Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to stay near family in Petersfield for the Christmas/New Year holidays. Due to Covid restrictions, we did not enjoy the freedom for outings but were most grateful for allowing regular visits. The management and care staff were most diligent to keep residents safe and happy.

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Review from D W (Respite Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was referred to Blenheim Court after the hospital in Portsmouth could not provide for me over Christmas/New Year 21/22. I was 4 days following hip replacement surgery which had complications due to Lymph Oedema. I could not move at all on my left hip to foot. The home provided very good rehabilitation
and care including physio. Which got me back to 955 mobility in just under 2 weeks. A really excellent service with two exceptional members of staff aiding my recovery

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Review from G M (Daughter of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall pleased with the home. A much better atmosphere in the last few months perhaps more regular updates on residents health and progress are needed.
Communication between family and staff (management) needs to be improved. Sometimes emails are not acknowledged and changes are made without families
knowing.

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Review from D N (Son of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is so much better since she came to the home a year ago. She is well cared for and seems happy. She enjoys the many activities which are a particular feature of the home.

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Review from Emma B (Granddaughter of Resident) published on 24 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff claimed they were often so short-staffed they were unable to carry out even basic care duties.
The management is absolutely diabolical for so many reasons. Following a very disturbing two years at Blenheim, we moved, along with other families, my nan to a much better care home in Bramshott which
actually justifies the luxury price being charged by Blenheim.
Blenheim is without a doubt the most unprofessional care environment I have ever witnessed and includes highlights of the manager allowing her dog to not only come with her to work, but jump all over my nan's care bed, even though she was specifically asked not to. This was a frequent occurrence, not a one-off. I found prescription pills left on the floor, doors to the care home are often left open so any member of the public can waltz into the care floor (where there can often be seen end of life residents with their doors open, leaving them vulnerable)
A number of falls later (leading to broken bones) enough was enough.

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Review from Sarah B (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 93-year-old mother was a resident at Blenheim Court Care Home for just over a year. She had never wanted to move into a care home but she actually found herself enjoying her life at Blenheim Court. She appreciated the attentive and caring staff, the activities and the beautiful environment. As
she became more frail she needed a lot of care which was given very patiently. My sister and I really enjoyed visiting before the pandemic. There was always a big welcome, lots of friendly faces and tasty cakes and treats. After Covid struck the staff set Mum’s iPad up for her every day so that we could communicate. Staff kept us well informed of how Mum was doing which was reassuring. They took a genuine interest in her and often went beyond the call of duty. It was a weight off our shoulders to know that Mum was happy and well cared for. Thank you Blenheim Court!

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Review from Karen P (Daughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Blenheim Court Care Home is excellent. All the staff are very friendly and helpful, many of which have become good friends with my mum. The activities and facilities are fantastic. My children loved visiting their grandma at Blenheim and will love to do it again once we are able to more
freely. I would definitely recommend this care home to anyone looking for care!

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Review from Catherine I (Sister of Resident) published on 7 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my sister's care at Blenheim Court. My sister had a life-changing stroke in January 2020 and went to the nursing home in the April. When she arrived there everything was done that could be to improve her life, she was moved from bed to chair and we were told when she was in hospital,
she would never be able to sit up, then she was persuaded to use a walking frame and now uses one often and we were told she would never walk again. My sister now talks fluently and eats food that is not pureed but we were told she would never talk and eat normally. The activities at Blenheim Court have been very good for her and she enjoys them. I think it is a fantastic nursing home and the care team all work together, it has a great friendly atmosphere.

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Review from Jacqueline S (Wife of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for absolutely every one of the staff at Blenheim. My husband has been a resident there since February and he has been extremely well cared for through this awful Covid; the staff could not have done more for him. So pleased our family decided on Blenheim.

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Review from Kay W (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have been wonderful, the love and care they had during my dear mother's last days is a credit to them. They showed compassion and dignity and treated myself and my sister with the utmost kindness during this difficult time. I would not hesitate to recommend Blenheim Court for
all levels of care needs.

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Review from Christine G (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our wonderful mother seriously struggled during the lockdown. Her physical and mental health deteriorated. We needed a safe haven for her and Blenheim Court was perfect with their loving care and attention from every member of staff. Sadly she was there for just one month. In her final days, she had
unbelievable amazing attention from the whole team and we were supported as a family by them. We can not thank them enough. The Manager and her team are beyond awesome. Angels, every one of them.

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Review from Sam W (Son of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very kind and helpful staff, very impressed with the safety and disinfection at an early stage of the COVID-19 crisis, even before lockdown and came in.
Could do with improving timing of answering the doorbell

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Review from Fiona B (Daughter of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mother has been living at Blenheim Court since June 2019 and my sister and I have been extremely happy with her standard of care. The attention to detail and attentiveness of all the staff and carers is exceptional; nothing is too much trouble. In recent weeks, amid the COVID-19 outbreak,
we have been kept informed about news and updates, consistently reassured and comforted whilst unable to visit in person. The imagination and thought put into keeping all the residents entertained and stimulated during this time has been fantastic. Blenheim Court post regular videos and updates so we relatives can see what our loved ones have been doing. This has helped my worries about Mum hugely. I can arrange Skype calls and we have been speaking often. I look forward to being able to visit again in the near future and be able to thank everyone personally. I would not hesitate in recommending this care home to anyone looking for a safe and caring environment for their loved one.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Blenheim Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Blenheim Court Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (4)

Samantha

Samantha Booty

Job Title: Home Manager

As Home Manager at Blenheim Court, I am proud to lead my professional staff team in delivering the highest standards of residential, nursing and specialist dementia care for to 60 elderly residents at Blenheim Court our stunning Hampshire home.


I take my responsibilities very seriously and am passionate to maintain a safe environment, promote the highest standard of care and make a positive difference to each and every resident’s life.


Maintaining strong relationships with residents and their relatives is important to me and I understand the contribution that these relationships make to the successful running of a care home.


I am proactive in supporting the development and training provided by Caring Homes, which gives the care and all the services teams the skills to deliver quality care and the opportunity to progress their roles within the home and company.


I have continued with my personal development including Future Leaders, Coaching and Inspiring My World Leadership Programme which are all ILM accredited to make me a stronger leader to coach and mentor my colleagues to continue to provide quality in every aspect of care delivery.


Away from Blenheim Court, my busy life is filled with raising my family. Having grown up in the village of Liss, I am proud to be part of the strong local community and make Blenheim Court a focal point for the Liss community.


Kelly

Kelly Bessey

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Nathan

Nathan Jones

Job Title: Head Chef

I get to know every resident personally and their specific needs. I work closely with our team to keep up-to-date on any changes to our resident's health or nutritional needs.


Serena

Serena Espinilla

Job Title: Hospitality Manager

Joined: 2020

When I started at Blenheim Court 3 years ago, I began my career with the company as a general assistant, supporting various departments across the home. I've been given the opportunity to progress and develop my management skills, being promoted to Head Housekeeper and then more recently Hospitality Manager. The residents are wonderful and the Blenheim team has become more like family.