Blenheim Court Care Home

Farnham Road, Liss GU33 6JA
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9.8 64 Reviews
  • Blenheim Court Care Home, Liss
Blenheim Court located in Liss is a purpose-built care home, providing quality residential, nursing and dementia care on a permanent and short stay basis. There’s plenty of places to relax and entertain including a bistro, hair salon and cinema plus a library, music room and choice of comfortable lounges with stunning views over the South Downs. The home is surrounded by beautifully landscaped gardens with several rooms on the lower ground floor having access to the gardens from a private patio area.

Individual bedrooms are en-suite and decorated to an elegant and lavish standard whilst incorporating leading safety features and state of the art nurse call system. The home is finished to an opulent standard throughout offering not only comfort but elegance and security.

People living at the home will enjoy freshly made home-cooked dishes at every meal. Throughout the home they promote choice, and the dining experience is no exception. The full menu is developed by the home's chef with individuals living in the home. The home's chef takes pride in preparing a balanced diet, whilst catering for individual dietary needs, wants and choices.

They are proud to be the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Blenheim Court offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Blenheim Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Booty (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Blenheim Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577
    • Self-Funded Residential Dementia Care from £1,690
    • Self-Funded Nursing Care from £1,690
    • Self-Funded Nursing Dementia Care from £1,809
    • RESPITE Self-Funded Residential Care from £1,777
    • RESPITE Self-Funded Residential Dementia Care from £1,890
    • RESPITE Self-Funded Nursing Care from £1,890
    • RESPITE Self-Funded Nursing Dementia Care from £2,009
  • (these prices are only a guideline, please contact Blenheim Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The car park is for residents and visitors. If wishing to reserve a space please let the home know.


Blenheim Court Care Home Reviews (64)

Total of 64, showing 41-60
9.8

Blenheim Court Care Home has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years. Over all time Blenheim Court Care Home has 64 reviews.

Overall Experience

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Date Published

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Review from Carol T (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Blenheim Court highly enough for their care, help, compassion and love of my mum. Mum arrived as a very poorly person almost 2 years ago and is stronger now than she has been for years. Everyone at Blenheim genuinely cares about their residents. During these very troubled times, when
we have not been able to visit, our family know that everything is being done for Mum to keep her safe and well. Although Mum chooses not to join in many activities the choice is always there. It is so reassuring for us to know that Mum is being looked after in this wonderful caring way.

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Review from Lesley K (Daughter of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Blenheim Court for just over a year. She has been happy there and I have been happy knowing she is getting the very best care. All the staff do such a wonderful job to make sure the residents are included in activities and social events if they want to. My mum loves going to the
salon to have her hair done each week. The salon is situated in the bistro which is a lovely room, beautifully furnished and where you can get a coffee and a sweet treat. The views from this side of the building are spectacular. As a visitor you are always made to feel welcome. I live several hours drive away but the staff are always willing to talk to me over the phone, they also phone me if there is anything they think I should know. Highly recommend this wonderful care home.

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Review from J C (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, all the staff go above and beyond their duty and have always treated my mother with the greatest respect. Nothing is ever too much trouble.

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Review from Richard D (Resident) assisted by family/friend published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found staff lovely and patient. Very efficient.

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Review from Paul O (Nephew of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm welcome, superb service and care a truly delightful home.

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Review from P G (Respite Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a major hip operation and somewhat traumatic experience in hospital, I needed to rest and recuperate. Blenheim Court has been the perfect venue whilst also giving encouragement to achieve my goal of getting home. Thank you to everyone who has made that happen.

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Review from Andrew J (Son of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding.

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Review from Dawn R (Daughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum spent such a short time at Blenheim Court but whilst there, experienced the best of everything. She was able to convey how much she loved being here, enjoying the views over the Hampshire countryside and being able to rest in luxurious surroundings.


The care and attention given was the

best anyone could hope for. All staff were very professional, kind-hearted and alert to mum's needs. Thak you all for being 'you'.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

It was our absolute pleasure helping you and mum, we are so pleased she was happy in her final days, thank you so much for writing this lovely review for us and please don't be a stranger, you and your family are always welcome here any time you want to pop in for a coffee and a chat.


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Review from Susan C (Friend of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend here who has been having a two-week stay for convalescence. I am absolutely amazed at the treatment you get as a visitor or resident.
The place is outstanding in every way. Cleanliness, care and professionalism that they all give to people.
Would recommend to everyone
I know.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you so much for taking the time to review our services here at Blenheim. We are delighted that you were made to feel so welcome and appreciated the high standards we uphold here.


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Review from J H (Grandson of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan came in for 2 weeks respite after having an emergency operation. My nan was cared for extremely well and all the family are very happy with Blenheim Court. All the family would highly recommend coming here.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

It has been a pleasure to care for your Nan and we are delighted that you all found the home so caring and would recommend us to others, thank you so much for taking the time to review us it's greatly appreciated.


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Review from Jenny J (Wife of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Blenheim Court the nurses, the carers, the hostess etc are to be commended as they all set a very high standard. Nothing is too much, always very attentive and immediately on hand when wanted. I am most impressed with everyone and I can already see a great improvement in my husband who
has settled in well. The chefs and selection of food is excellent.

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Review from Chris S (Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a week's booked postoperative respite care and my experiences was excellent in all respects especially the friendliness and constant support of the staff.


One suggestion that residents capable of "giving consent" to enter to their rooms should be given the opportunity. A "do not disturb" notice

would be helpful in some situations.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you for your review we are delighted that your stay was a positive one, we will take on board your suggestions and look at purchasing some do not disturb hangers for the doors of our residents that would like them. Your feedback is greatly appreciated and vital in helping us make improvements.


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Review from M V (Son-in-law of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father in law spent 3 weeks at the home on respite whilst we went away on holiday. The home looked after them exceptionally well, taking care of every need with first class attention to detail. All the family joined in the dining experience and the food was amazing. It is an amazing environment
with stunning views and everything you need. The management and staff took care of everything and kept us posted oversees of how the in-laws were doing. I would highly recommend you pay this home a visit - it is first class.

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Review from Janet G (Friend of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are great whenever we visit our friend who is a resident at Blenheim Court we receive a warm, friendly welcome. We were given a tour of the outstanding facilities on an early visit and have appreciated the hospitality on every occasion. We have received invitations to special events arranged
for residents. These have been well planned and executed to the highest standard, we understand the food is always delicious, this has certainly been our experience. The beautiful surroundings give delightful outlooks to the spacious comfortable rooms. The decor is elegant and peaceful, the ambience, light and airy. We are well impressed.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

We are delighted that you have found the hospitality and the food here at Blenheim to the highest standard, we are really grateful to you for taking the time to write such a lovely review for us.


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Review from Howard S (Son of Resident) published on 1 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives in one of the independent living flats on the same estate as the care facility and uses the facility for meals and other amenities. From what I have seen myself and from what I have heard from her, the kindness and professionalism of all the staff are exemplary – they are more than willing
to go the extra mile, and take their duty of care very seriously. There is an evident commitment to an ongoing improvement and tailoring of their services too. The building is attractively designed, brand-new and well-maintained, and has an attractive hillside setting on the edge of Liss, with great transport links. The flats have been well-designed too, with careful consideration has been given to striking the right balance between privacy and offering opportunities for socialising and using the communal facilities.

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Review from Lyn H (Friend of Resident) published on 14 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This beautiful care home far exceeds any other I have visited. The staff are friendly and welcoming and no stone has been left unturned regarding the layout taking into account the needs of every resident. The high standard of interior decoration and furnishings puts Blenheim Court in a class of its
own creating a luxurious space for residents and visitors to enjoy. There is a bistro to be enjoyed by everyone which is superb where all dietary requirements will be catered for.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

We are all so glad that you like the home environment, we are also really pleased and proud of it and we are delighted you rate the care so highly. Thank you for taking the time to review us, we really do appreciate it.


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Review from Jane W (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful new care home in a beautiful environment. Would highly recommend it to anyone looking for a home for themselves or a loved one. Although it turned out to be a very short stay for my mother, she was shown great respect and great care from all members of staff. They made her last few days as
enjoyable as possible and supported all of our family during our moment of grief. In every respect, the home exceeded all of our expectations.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

We were all so delighted to have welcomed Mum into Blenheim Court. As you say, in the short time she was with us, she made a real impact and we were only too pleased to make you and your family welcome. Thank you for taking the time to review Blenheim Court


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Review from S Y (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been here a short while but the management and staff have been amazing. It was a very big step for Mum to move from another care home but the welcome and support Mum received was fantastic. She was calling it 'home' straight away.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

We are all so pleased that Mum considers Blenheim Court her home in such a short time, its exactly what we are all striving for here. Thank you for taking the time to complete the review, we really value and appreciate it.


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Review from Anne S (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim Court is a very warm, friendly and caring home. The facilities and staff are all excellent and every detail has been thoughtfully considered.
Nothing is too much trouble and the care and beautiful setting have really helped my mother in her recovery from an operation.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you for taking the time to review Blenheim Court, we are only too pleased to support your mother after her surgery and are really pleased she has settled in so well.


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Review from N B (Resident) assisted by family/friend published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all willing and capable. Everything is done to my needs.
Shower, bath, meals and bedtime are at times decided by me.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you for these lovely comments, we are all so pleased that you are settling into your new home so well and we are all more than happy to assist you in anyway we can.


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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Blenheim Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Blenheim Court Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (4)

Samantha

Samantha Booty

Job Title: Home Manager

As Home Manager at Blenheim Court, I am proud to lead my professional staff team in delivering the highest standards of residential, nursing and specialist dementia care for to 60 elderly residents at Blenheim Court our stunning Hampshire home.


I take my responsibilities very seriously and am passionate to maintain a safe environment, promote the highest standard of care and make a positive difference to each and every resident’s life.


Maintaining strong relationships with residents and their relatives is important to me and I understand the contribution that these relationships make to the successful running of a care home.


I am proactive in supporting the development and training provided by Caring Homes, which gives the care and all the services teams the skills to deliver quality care and the opportunity to progress their roles within the home and company.


I have continued with my personal development including Future Leaders, Coaching and Inspiring My World Leadership Programme which are all ILM accredited to make me a stronger leader to coach and mentor my colleagues to continue to provide quality in every aspect of care delivery.


Away from Blenheim Court, my busy life is filled with raising my family. Having grown up in the village of Liss, I am proud to be part of the strong local community and make Blenheim Court a focal point for the Liss community.


Kelly

Kelly Bessey

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Nathan

Nathan Jones

Job Title: Head Chef

I get to know every resident personally and their specific needs. I work closely with our team to keep up-to-date on any changes to our resident's health or nutritional needs.


Serena

Serena Espinilla

Job Title: Hospitality Manager

Joined: 2020

When I started at Blenheim Court 3 years ago, I began my career with the company as a general assistant, supporting various departments across the home. I've been given the opportunity to progress and develop my management skills, being promoted to Head Housekeeper and then more recently Hospitality Manager. The residents are wonderful and the Blenheim team has become more like family.