Blenheim Court Care Home

Farnham Road, Liss GU33 6JA
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9.8 64 Reviews
  • Blenheim Court Care Home, Liss
Blenheim Court located in Liss is a purpose-built care home, providing quality residential, nursing and dementia care on a permanent and short stay basis. There’s plenty of places to relax and entertain including a bistro, hair salon and cinema plus a library, music room and choice of comfortable lounges with stunning views over the South Downs. The home is surrounded by beautifully landscaped gardens with several rooms on the lower ground floor having access to the gardens from a private patio area.

Individual bedrooms are en-suite and decorated to an elegant and lavish standard whilst incorporating leading safety features and state of the art nurse call system. The home is finished to an opulent standard throughout offering not only comfort but elegance and security.

People living at the home will enjoy freshly made home-cooked dishes at every meal. Throughout the home they promote choice, and the dining experience is no exception. The full menu is developed by the home's chef with individuals living in the home. The home's chef takes pride in preparing a balanced diet, whilst catering for individual dietary needs, wants and choices.

They are proud to be the only care home group to have their own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Blenheim Court offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.

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Care Provided by Blenheim Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Booty (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Blenheim Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,577
    • Self-Funded Residential Dementia Care from £1,690
    • Self-Funded Nursing Care from £1,690
    • Self-Funded Nursing Dementia Care from £1,809
    • RESPITE Self-Funded Residential Care from £1,777
    • RESPITE Self-Funded Residential Dementia Care from £1,890
    • RESPITE Self-Funded Nursing Care from £1,890
    • RESPITE Self-Funded Nursing Dementia Care from £2,009
  • (these prices are only a guideline, please contact Blenheim Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The car park is for residents and visitors. If wishing to reserve a space please let the home know.


Blenheim Court Care Home Reviews (64)

Total of 64, showing 61-64
9.8

Blenheim Court Care Home has a Review Score of 9.8 (9.806) out of 10, based on 17 reviews in the last 2 years. Over all time Blenheim Court Care Home has 64 reviews.

Overall Experience

  • 56
  • 7
  • 0
  • 0
  • 1

Date Published

64
3
3
17
47

Review from Chris W (Regular Volunteer) published on 9 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time Blenheim Court has been open, they have made an impact on the community through their hospitality - of which myself and a number of church members have been recipients. Film suppers, coffee and cake, street parties and pop-up restaurants have been welcomed and have enabled a number
of Liss residents to experience the special building (some of the best views in Liss) and the hospitality of staff.


We look forward to building a good relationship and, in time, get to know staff and residents.


Reply from Lee Houston, General Manager at Blenheim Court Care Home

We are so happy to be part of this lovely community and have been overwhelmed by the welcome we have received, thank you for taking the time to review the home and we will always welcome you here at Blenheim Court.


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Review from John L (Resident) assisted by family/friend published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My needs are great and I was extremely poorly when I arrived - emaciated. The chef patiently tempted me to eat with tasty treats and I feel I have turned a corner to recovery. The doctor has been checking on me and the manager has seen that my medication has been carefully, and correctly administered.
Nothing is too much trouble for the staff and each member has been trained in many roles and is able to deal with whatever is necessary or will find someone else quickly. I have had good, careful care from turning me in the night to care in transferring and dressing me by day.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you for this lovely review, we are all delighted that you have had such a positive experience with us.


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Review from Sally S (Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and helpful. The home is very comfortable and well appointed. Everything has been thought of to make you feel relaxed and at home.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

It so lovely to hear that you have been made to feel so welcome and comforted during your stay here at Blenheim Court. We really value your feedback and will continue to strive forward in delivering a high-quality service for you.


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Review from Muriel L (Respite Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we stepped over the welcome mat we were greeted with cheerfulness and concern. The rooms and restaurant were spotless with white napkins, tablecloths and sparkling glassware. The bistro made fantastic cappuccino and here I played scrabble, met the 'pat dog' and had chats with everybody.


We

had 2 beds in the room for medical reasons. The second room we used as a lounge and meant we had personal space when needed. The burden of looking after my husband was lifted from me and I had a good rest.

Reply from Lee Houston, General Manager at Blenheim Court Care Home

Thank you for your lovely comments, it was an absolute pleasure to have you staying with us for respite care and we hope you stay in touch with us in the future


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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Blenheim Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Blenheim Court Care Home is calculated as follows: ( (166 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (4)

Samantha

Samantha Booty

Job Title: Home Manager

As Home Manager at Blenheim Court, I am proud to lead my professional staff team in delivering the highest standards of residential, nursing and specialist dementia care for to 60 elderly residents at Blenheim Court our stunning Hampshire home.


I take my responsibilities very seriously and am passionate to maintain a safe environment, promote the highest standard of care and make a positive difference to each and every resident’s life.


Maintaining strong relationships with residents and their relatives is important to me and I understand the contribution that these relationships make to the successful running of a care home.


I am proactive in supporting the development and training provided by Caring Homes, which gives the care and all the services teams the skills to deliver quality care and the opportunity to progress their roles within the home and company.


I have continued with my personal development including Future Leaders, Coaching and Inspiring My World Leadership Programme which are all ILM accredited to make me a stronger leader to coach and mentor my colleagues to continue to provide quality in every aspect of care delivery.


Away from Blenheim Court, my busy life is filled with raising my family. Having grown up in the village of Liss, I am proud to be part of the strong local community and make Blenheim Court a focal point for the Liss community.


Kelly

Kelly Bessey

Job Title: Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Nathan

Nathan Jones

Job Title: Head Chef

I get to know every resident personally and their specific needs. I work closely with our team to keep up-to-date on any changes to our resident's health or nutritional needs.


Serena

Serena Espinilla

Job Title: Hospitality Manager

Joined: 2020

When I started at Blenheim Court 3 years ago, I began my career with the company as a general assistant, supporting various departments across the home. I've been given the opportunity to progress and develop my management skills, being promoted to Head Housekeeper and then more recently Hospitality Manager. The residents are wonderful and the Blenheim team has become more like family.