Beechwood Grove

44-48 East Dean Road, Eastbourne BN20 8EH
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10 78 Reviews
  • Beechwood Grove, Eastbourne
Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.

Beechwood Grove has 60 individual en-suite rooms and state-of-the-art facilities, including a cinema room, hair and beauty salon, multiple day lounges and a bistro. Residents can enjoy beautiful panoramic views from the stunning landscaped gardens and terrace areas.

Beechwood Grove offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.

Beechwood Grove is part of Oakland Care.

Care Provided by Beechwood Grove

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dean Haffenden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (59)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 2

Funding & Fees Guide for Beechwood Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,800
    • Self-Funded Nursing Care £1,850 – £1,900
    • RESPITE Self-Funded Residential Care from £1,900
    • RESPITE Self-Funded Residential Dementia Care from £1,925
    • RESPITE Self-Funded Nursing Care from £1,950
  • All of our fees are fully inclusive and based on Individual Care needs.
    To discuss further please contact us.


  • (these prices are only a guideline, please contact Beechwood Grove to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Safe Visiting Suite and Enhanced Nominated Visitor appointments available .


  • Parking
  • Parking On-site for Visitors


Total of 78, showing 21-40
10

Beechwood Grove has a Review Score of 10 (9.989) out of 10, based on 30 reviews in the last 2 years. Over all time Beechwood Grove has 78 reviews.

Overall Experience

  • 74
  • 2
  • 2
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Welcomed to a nice room on the ground floor. I had to ask how the toilet flushed! Very simple. Choice at every meal what to have. Activities every day, two in the morning and two in the afternoon. Attended at least one most days, I knew two of the residents so most days I visited one of them. On my
90th birthday, I was taken with a friend on the bus to a hotel for coffee and cake (a nice surprise) also had a cake made for me. All the staff are very helpful, Had help to shower and dress.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you, Roger, for your kind words. We are glad you had a wonderful 90th birthday.


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Overall Experience  Overall Experience 5.0 out of 5

Hello, I’m blown away by your kindness. You made a horrible couple of months seem really ok. You took some of the pain and fed it the most sublime treats, and you drew closer around us, making sure we never felt alone or unseen in our grief. Thank you to everyone we came into contact with. Sending my
very best wishes.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words, it was a pleasure to know your family. I will be sure to pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father has spent a very contented one-month respite break at Beechwood Grove. My father has Alzheimer’s and the care and support he has received, have been exemplary. Beechwood Grove pays such attention to detail and is very person-centred in approach. The nursing team are very efficient and their
communication with us has been excellent. The entire staff team are very obliging and has been so welcoming to my father and to us, as a family.
Beechwood Grove is a luxurious home-from-home. It is beautifully decorated and has relaxing outdoor areas. The food is delicious and our family have enjoyed having the opportunity to dine there as well.
Seeing my father socialising and participating in a well-planned range of activities (either in person, in photos, or through feedback from the care team) has been so encouraging. Many happy memories have been made here, that we will cherish.
I can’t recommend Beechwood Grove highly enough. Many thanks to every single member of the team.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely review. We absolutely loved having your dad stay with us here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Beechwood Grove highly enough. The standard of care from every member of staff is second to none and the home itself and its facilities are outstanding.
My father has been in respite for the past four weeks and every moment he's spent there has been wonderful. Dad, and the family, have
been made to feel welcome by everyone we've met and our regular visits to him have been a pleasure.
I genuinely feel sad that Dad's respite is coming to an end, as the transformation in him whilst being a resident, has been astonishing. I know that not only Dad, but the rest of the family too, will greatly miss seeing the staff, who have become friends. Nothing is ever too much trouble for them and each resident is treated with care, dignity, love and respect - with a nice dose of fun added in too for good measure, just perfect! All of this whilst living in truly beautiful surroundings. Beechwood Grove is the only care home I would ever recommend and use - it really is a wonderful place.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely review. We absolutely loved having your dad stay with us. You are all certainly part of the Beechwood Grove family.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was only with Beechwood Grove for a short space of time but I know she got the best possible care while she was there. It was just like being at home for her, she was able to have pictures up in her room, and visitors were able to come as often as they wished, including the dog! The staff were all
very considerate and caring, and clearly really loved their jobs. Nothing was too much trouble. It was definitely the right place for Mum in her final months, with arrangements being made very quickly when the need arose, as she was no longer able to live independently. You just got a good feeling about the home as soon as you walked through the door. I would certainly recommend it to anyone looking for the right place for their loved one as and when the need arises.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your very kind words about the team here at Beechwood Grove and your experience with us. It was a pleasure to look after her whilst she was with us.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone for the care you gave my mum in the short time she stayed with you.
All staff were incredibly welcoming and helpful to our whole family and we couldn't have been more impressed with the professional attitude of all the staff we encountered at such a difficult time.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words about the team at Beechwood Grove. I will be sure to pass them onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

The service provided by the care home was exceptional and so professional. It exceeded all our expectations.
All the team members were attentive and caring. Nothing was too much trouble for my mother who was in respite and for us as a family.
The atmosphere was respectful and calm but at the same
time uplifting.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words, I will be sure to pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I love this place the love respect and care the staff have for residents is amazing, my mum has only been here a couple of weeks originally for respite but has chosen to go permanent.
Every single member of staff is amazing.
This really is the true meaning of Care Home.
I love visiting mum the home
is always full of laughter.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely review and kind words. We are glad your mum decided to become a permanent resident here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

What a lovely warm welcome we had when we arrived. We were made to feel part of the family. All staff are so friendly and can't do enough to help you. The range of activities is excellent, there is always something happening. Everywhere is extremely clean and the food is of a high standard and very
tasty with plenty of choices.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words, we are pleased that you are happy with life here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

On arriving at Beechwood Grove care home, I was sad to leave my home but on arrival at the front desk of the care home, I was greeted very warmly by a carer who took me to my room where the sun powered through the large windows. Outside of which there was an interesting view. The room itself was full
of bright colours. Each room had its own bathroom and it very quickly felt like home since I have been here. I am glad I came to Beechwood.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely review, we are very pleased you are happy to be residing at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

I have to award Beechwood a Gold star plus outstanding. From the beginning of our journey on the 25th of January when my sister and I visited we had high expectations and these have most definitely been exceeded, I can't praise the staff enough. From the client relationship team, receptionist, hospitality,
catering, health care assistants, facilities and nursing staff they all have the same ethos, and that is to provide the best care and attention possible to not only the residents but also family members. They make you, and everyone they come into contact with their number one priority and nothing is too much trouble. My mother has complex needs and the nursing staff are always happy to give and share any updates and many occasions when I questioned something they have been knowledgeable and have always made sense, putting the residents first. We visited other homes but none came even close to the feeling that we had from our very first visit and that was hope and love. Thank you.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you very much for your kind words. I will be sure to pass this review onto the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

When my family and I were looking for a care home for my husband, we visited two homes in the area, and Beechwood Grove surpassed the other visit. The welcome as you entered the home was so friendly and efficient, and the care for the residents was outstanding. You were made to feel at home and part
of one big family.
Also, the home was beautifully decorated, and the facilities were fantastic.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words; I will be sure to pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here. The staff are wonderful. I love the food. I am very happy with everything. I don't want to be anywhere else. No complaints and I love my room.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely comments. We are really pleased you are happy here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly, capable and caring. They really love the work they do and really care for the residents.
Beechwood Grove is very modern, light and inviting with very nice furnishings.
It really is a home from home and everyone seems very happy and content.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your kind review. I will be sure to let the team know your positive words.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is clean, bright and beautifully decorated. The rooms are comfortable and clean. My step-father enjoys the food and has a choice of quizzes and outings etc to do every day. The care staff are great! Very helpful and happy to chat. I'm so happy that he is being so well cared for here.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely words about Beechwood Grove. We are very pleased that your step-father is happy here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

I am so very impressed with Beechwood Grove. I have viewed so many care homes during the past two years. Other than the sister home, Beechwood Grove has not only met, but exceeded all expectations.
It has been such a relief to know that my friend is safe and extremely well cared for. He has complex
conditions and is not easy to take care of.
Management has been so caring and mindful and their support has been more than amazing.
A big grateful shout-out also goes to all the carers and nursing staff. A big thanks to the 'handyman' for whom nothing is too much trouble.
And lastly, but by no means the least, the chefs in the kitchen too have been most kind and do great meals for my friend.
I also love the attitude and welcome I get when I come to visit from reception and all who see me.
Thank you, Beechwood Grove.
Please know I am happy to support you any time and in any way I can.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for all your lovely kind words about the team here at Beechwood Grove. I will be sure to pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Any time I have come down from Scotland to visit my Aunt the home is very welcoming is always spotlessly clean. The staff are all very helpful and very pleasant. The rooms are first class and I know my auntie is very well taken care of, my mind is at rest.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your lovely review. I will be sure to pass on all your feedback. I am pleased your Aunt is happy here at Beechwood Grove.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent Care Home. Personally the best I have been in.
I am not an easy person to manage with many interrelated complicated medical conditions also a full-time electric wheelchair user. This home has been second to none that I have been in and I love the feel of it and the Staff supportiveness. Nothing
has been too much trouble for them. The manager and Deputy are very approachable and keen to rectify any issues, not there have been any worth mentioning. The chef is brilliant and loved the fact they made a point of making me some gluten-free cakes. The welcome was wonderful with fresh flowers in the room and a little welcome pack. I am probably the youngest there at 66 but they have made me feel very welcome and would be most happy to stay here permanently or at their sister complex in Hastings. I have to be honest, I do not get involved with any activities apart from the smashing murder evening which was great fun and something that gets everyone laughing and talking with each other.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you very much for the lovely review of Beechwood Grove. I will be sure to pass your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I recently had a short stay after a fall and found the care and kindness exceptionally high. I was most impressed with all the staff, organisation and arrangements. I cannot rate this home more highly.

Reply from Kirsty Farmer, Client Relations Assistant at Beechwood Grove

Thank you for your kind words, Sylvia, I will pass them on to the team. We all hope you are now fully recovered and back on your feet.


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Overall Experience  Overall Experience 4.0 out of 5

The care staff, receptionists and management are always helpful and friendly. Any minor issues are dealt with promptly. Always plenty of entertainment and things to do, and kept informed with the weekly program of events.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to leave us a review. Your feedback is really appreciated and I will pass this on to the team so that we can work on the areas where we haven't quite scored a 5 star.


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Current Review Score: 10.0 (9.989)

Overview of Review Score

The Review Score of 10 (9.989) out of 10 for Beechwood Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.989 for Beechwood Grove is calculated as follows: ( (350 Excellents x 5) + (4 Goods x 4) ) ÷ 354 Ratings = 4.989

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechwood Grove is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 05 Mar 2025

Nursing - 1 premium room and 1 standard room


Awards / Recognitions (17)

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Meet the Team (4)

Dean

Dean Haffenden

Job Title: Home Manager

Joined: 2021

I started my working journey 30 years ago in the hotel & restaurant industry, I mastered the art of fine dining and hospitality management.


After 10 years I decided on a change and moved into the private care sector, where I have stayed for the last 20 years. During this time, I have worked in a variety of roles and most recently as Head of Hospitality. I have the belief that every single employee plays a huge role in the success of the home, so I feel that team work is a priority.


I have gained an in-depth knowledge of care home management and hope to be able to bring my skills to complement the established and excellent team at Beechwood Grove Care Home.


My biggest accomplishment was leading a team to win the coveted National Association of Care Catering Award for Care Establishment of the Year.


My favourite activity in my spare time is making memories with my family. We enjoy playing board games, going out for walks and cooking together on the BBQ! I also like to raise funds for charities close to me. I love to hold dinner parties for friends and family and I have a passion for collecting vintage red wine!


Abigail

Abigail Smith

Job Title: Deputy Manager

Joined: 2018

Born in Liverpool but moved to Sussex aged 2, Abi qualified as an Enrolled Nurse in 1985. She worked for 10 years in male and surgical wards at the William Harvey Hospital in Kent. She then moved to work with severely disabled adults within Social Services.


Following a time out to have her family, Abi returned to a nursing home environment and qualified as a Registered General Nurse in 1993. She furthered her role within the private sector working as a Senior Nurse and was instrumental in implementing the Gold Standard Framework within the home.


Abi then moved to be part of the nursing team involved in opening a new nursing home near Lewes.


Abi joined Beechwood Grove in 2018 as a Registered Nurse on the nursing unit and progressed to become Clinical Lead in 2019.


Abi has 3 children, a 4-year-old grandson, 3 dogs, 3 horses and 6 chickens, which take up most of her free time.


Kirsty

Kirsty Farmer

Job Title: Client Relations Manager

Joined: 2022

Before I joined Beechwood Grove, I had a range of roles, including driving double-deckers and bendy buses around Eastbourne and Brighton. I recently worked in the retirement sector as a property manager; the opportunity came to join the team at Beechwood Grove. In my spare time, I am a volunteer team leader for the local homeless charity, providing outreach sessions on the seafront in Eastbourne.


My role involves showcasing our beautiful home to potential new residents and their families, guiding them through their journey to join Beechwood Grove. I also work closely with the Head of Hospitality, showcasing events at Beechwood Grove on social media and being the editor of the internal newsletter, the Beechwood Bugle.


Sean

Sean Collins

Job Title: Head Chef

Joined: 2023

Hello, everyone! My name is Sean Collins, and I'm from Hertfordshire. I am currently the Head Chef at Beechwood Grove, Eastbourne. I studied catering and hospitality at college and have always worked in the hospitality industry. I feel passionate about people having a good experience when it comes to dining, and I am always looking for ways to improve what we offer. If I'm not at work, I can most likely be found walking my dog Marley with my wife Rachel and daughter Polly or in Friston forest on my mountain bike.