Beechwood Grove

44-48 East Dean Road, Eastbourne BN20 8EH
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Top 20 carehome certificate
10 78 Reviews
  • Beechwood Grove, Eastbourne
Beechwood Grove is a purpose-built care home offering the highest quality residential, nursing, dementia and respite care in a five-star setting.

Beechwood Grove has 60 individual en-suite rooms and state-of-the-art facilities, including a cinema room, hair and beauty salon, multiple day lounges and a bistro. Residents can enjoy beautiful panoramic views from the stunning landscaped gardens and terrace areas.

Beechwood Grove offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies.

Beechwood Grove is part of Oakland Care.

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Care Provided by Beechwood Grove

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dean Haffenden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (59)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 2

Funding & Fees Guide for Beechwood Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,800
    • Self-Funded Nursing Care £1,850 – £1,900
    • RESPITE Self-Funded Residential Care from £1,900
    • RESPITE Self-Funded Residential Dementia Care from £1,925
    • RESPITE Self-Funded Nursing Care from £1,950

  • All of our fees are fully inclusive and based on Individual Care needs.
    To discuss further please contact us.
  • (these prices are only a guideline, please contact Beechwood Grove to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Safe Visiting Suite and Enhanced Nominated Visitor appointments available .


  • Parking

  • Parking On-site for Visitors


Beechwood Grove Reviews (78)

Total of 78, showing 41-60
10

Beechwood Grove has a Review Score of 10 (9.989) out of 10, based on 30 reviews in the last 2 years. Over all time Beechwood Grove has 78 reviews.

Overall Experience

  • 74
  • 2
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  • 0
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Date Published

78
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Review from Peter S (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken into nursing care at Beechwood Grove with multiple illnesses which were complex and serious. After just two weeks there was a stark improvement which can only be down to the persistent and excellent care given by the staff. He has now moved to another room and another level where
he continues to receive care and support for his illnesses, mobility and dementia. Although his serious medical problems persist I am confident that the staff at the home do their very best to help him and the family in both coping and enjoying a quality of life which was seemingly beyond him before. I have nothing but praise for the staff from the reception through to the nursing care, event planning, cleaning, catering and caring. Altogether a professional and dedicated team. Thank you.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to leave us such a wonderful review. We are so pleased that we are able to support your dad and the rest of the family.


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Review from S P (Daughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff who made my mum's stay an enjoyable and positive experience.
The facilities, food and activities were great.
She was really well looked after during her respite stay.
She would definitely stay again.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to leave us this wonderful review, which I will pass on to the team.
I'm so pleased mum enjoyed her stay and look forward to seeing you both again soon.


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Review from Phyllis E (Respite Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in Beechwood Grove for respite care. It was a difficult time for the staff as there were Covid problems. My core staff who looked after me were first class, kind and caring. My room was clean and comfortable.

Reply from Rachel Tiff, Marketing Manager at Beechwood Grove

Thanks for taking the time to leave a review. We sincerely appreciate the positive feedback, and look forward to seeing you again soon!
If you ever need anything else from us, please feel free to give us a call or stop by. Have a lovely day!


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Review from Jacqueline B (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from management to all care staff, cooks and cleaners, were also kind and caring towards my mother. Nothing was too much trouble. They are all a credit to the caring profession.

Reply from Rachel Tiff, Marketing Manager at Beechwood Grove

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!


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Review from M D (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all friendly, welcoming and approachable.
Cleanliness and the overall environment very good.
Confident that my mother is well cared for and any issues with her health are quickly communicated to us.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you for your feedback and for taking the time to review Beechwood Grove.


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Review from Liza L (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really enjoying her time at Beechwood. The majority of staff I met knew her personality very well and have always been encouraging towards her. She loves to laugh and has a good sense of humour so seeing her sharing jokes were great.
She loves the food and the choice is excellent. The range
of activities is fantastic I just wish mum could take advantage of more of them.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to leave us a review and for your feedback which is always welcome.


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Review from L H (Niece of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spoke to the manager after an incident that happened today and he explained everything very clearly and was very eager to resolve the situation to everyone’s satisfaction. I am kept informed on any incidents that happen e.g falls etc.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you for your feedback and review which is so important to everyone here and for people looking for a care home.


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Review from Ian W (Friend of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the care that was given to my very old neighbour it was sad to see her in the last days of her life but I am sure she was cared for in the hands of the staff that I saw thank you very much

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

We are so pleased we were able to offer care and support to you both. Thank you for taking the time to give us your feedback which is so important to the family here at Beechwood Grove.


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Review from Lyn F (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a meeting with managers and carers regarding the future care for my mum. Everything was explained to me clearly and they were very respectful to my mum when explaining to her what was going to happen.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

We really appreciate you taking the time to give us your feedback and writing us a review. Thank you.


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Review from S H (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the short time, my mum was at Beechwood Grove the manager and his staff were always very welcoming and helpful. Through the difficult time of the pandemic, they did their utmost to keep everyone safe and we thank them for everything they did for us and our mum.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to review us, your feedback is so important us.


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Review from Barry W (Respite Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very attentive staff. Couldn't fault them.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to review your stay at Beechwood Grove and for your lovely feedback. We look forward to welcoming you back again very soon.


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Review from Sue T (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Beechwood Grove for 2 years. They have always been very welcoming and acted in her best interests. Throughout lockdown when I was unable to visit her, it was a comfort to know that she was safe and well cared for and I didn't need to worry about her wellbeing.

Reply from Sharon Ward, Client Relations Manager at Beechwood Grove

Thank you for your kind feedback and for taking the time to complete a review.


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Review from Alison (Daughter of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled well from the time she arrived in April 2019. She has been well cared for, due to the dedication of the team. The teams have dealt with the unforeseen challenges of 2020 with dedication to their residents, still offering professional support to the families when needed. I take this opportunity
to thank everybody at Beechwood Grove and look forward to when we can all get together.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you for kind words, this year has certainly been a challenge for our residents, their families and us as a home. The whole team have and are continuing to work so hard to look after our residents and it means so much to have the support of our families and friends.


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Review from Lynda B (Daughter of Resident) published on 15 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Beechwood Grove has offered our family a lifeline in knowing that our mother is valued and cared for as an individual. We feel safe in the knowledge that her best interests are always at the heart of those who are caring for her and that she is enjoying herself. All the staff we have spoken to/dealt
with have been both reassuring, kind and helpful.
It is difficult to complete the options below as we haven't been able to actually see the facilities so will put satisfactory for those we feel we cannot answer at this time. We cannot send without an answer!

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Review from Howard (Husband of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walk through the door at Beechwood Grove, with its light and airy atmosphere, bright and colourful décor, you are made to feel relaxed and at home. My wife has dementia and has been at the home for 18 months. Initially able to walk but now bed-bound, unable to converse or do anything
for herself. During this time she has received nothing but the very best loving care from all concerned.
As beautiful as the home and its surroundings are, there is nothing more important to me than knowing that she is loved and cared for and I would like to take this opportunity to thank each and every one of the wonderful team.
I could not have made a better choice and fully recommend Beechwood Grove to anyone looking for the same.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for your lovely review which I will share with the team.
Our residents and their relatives become part of our Beechwood family and without the laughter and tears that we share, we would not be home that we are. Once again thank you for taking the time to write this review and for choosing us.


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Review from Dawn P (Daughter-in-law of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend Beechwood Grove enough they have been fantastic with my mother-in-law, and in the last few months with Coronavirus around I know she has been looked after 100%, I thank you all so much.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for taking the time to complete a review for us and your lovely comments. The team really appreciate the feedback and look forward to seeing you back in the bistro soon.


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Review from Louise G (Daughter of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood Grove has a warm and welcoming feel. The purpose-built building allows the residents to move around freely both inside and out. The bedrooms offer space and privacy. Lovely outside gardens to communal areas inside to sit and enjoy. Lots of great activities during the day. I would like to
thank all the lovely staff for looking after my Mum.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you for your review and comments regarding the home and staff. The staff are all working extremely hard to keep everyone safe and happy and will certainly appreciate the positive feedback at such a difficult time for us all. Take care and keep safe.


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Review from Tina (Daughter of Resident) published on 5 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, who show genuine care and interest in residents. Lovely location and beautifully presented. Fantastic to have the garden accessible for all.

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Review from Melodie J (Daughter of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Beechwood Grove Care Home in May 2019. It has taken her a long time to settle, but the care she has received has been absolutely fantastic. Nothing is too much trouble for the staff whether it be front of house, maintenance, catering or the wonderful care, Mum has been
treated with respect and good humour, the latter being much appreciated by mum. I cannot thank everyone enough for their help over the past eight months.

Reply from Sharon Ward, Client Relationship Manager at Beechwood Grove

Thank you so much for your lovely comments which I will pass back to the team.


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Review from Ray B (Son of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident suffering from dementia since July 2019. The facilities and activities at Beechwood Grove are excellent. The resident's rooms and communal areas are very well presented. This is a modern, purpose-built care home, designed to give the best experience for residents and family
alike. Our experience with the staff has been superb.

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Current Review Score: 10.0 (9.989)

Overview of Review Score

The Review Score of 10 (9.989) out of 10 for Beechwood Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.989 for Beechwood Grove is calculated as follows: ( (350 Excellents x 5) + (4 Goods x 4) ) ÷ 354 Ratings = 4.989

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beechwood Grove is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 05 Mar 2025

Nursing - 1 premium room and 1 standard room


Awards / Recognitions (17)

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Meet the Team (4)

Dean

Dean Haffenden

Job Title: Home Manager

Joined: 2021

I started my working journey 30 years ago in the hotel & restaurant industry, I mastered the art of fine dining and hospitality management.


After 10 years I decided on a change and moved into the private care sector, where I have stayed for the last 20 years. During this time, I have worked in a variety of roles and most recently as Head of Hospitality. I have the belief that every single employee plays a huge role in the success of the home, so I feel that team work is a priority.


I have gained an in-depth knowledge of care home management and hope to be able to bring my skills to complement the established and excellent team at Beechwood Grove Care Home.


My biggest accomplishment was leading a team to win the coveted National Association of Care Catering Award for Care Establishment of the Year.


My favourite activity in my spare time is making memories with my family. We enjoy playing board games, going out for walks and cooking together on the BBQ! I also like to raise funds for charities close to me. I love to hold dinner parties for friends and family and I have a passion for collecting vintage red wine!


Abigail

Abigail Smith

Job Title: Deputy Manager

Joined: 2018

Born in Liverpool but moved to Sussex aged 2, Abi qualified as an Enrolled Nurse in 1985. She worked for 10 years in male and surgical wards at the William Harvey Hospital in Kent. She then moved to work with severely disabled adults within Social Services.


Following a time out to have her family, Abi returned to a nursing home environment and qualified as a Registered General Nurse in 1993. She furthered her role within the private sector working as a Senior Nurse and was instrumental in implementing the Gold Standard Framework within the home.


Abi then moved to be part of the nursing team involved in opening a new nursing home near Lewes.


Abi joined Beechwood Grove in 2018 as a Registered Nurse on the nursing unit and progressed to become Clinical Lead in 2019.


Abi has 3 children, a 4-year-old grandson, 3 dogs, 3 horses and 6 chickens, which take up most of her free time.


Kirsty

Kirsty Farmer

Job Title: Client Relations Manager

Joined: 2022

Before I joined Beechwood Grove, I had a range of roles, including driving double-deckers and bendy buses around Eastbourne and Brighton. I recently worked in the retirement sector as a property manager; the opportunity came to join the team at Beechwood Grove. In my spare time, I am a volunteer team leader for the local homeless charity, providing outreach sessions on the seafront in Eastbourne.


My role involves showcasing our beautiful home to potential new residents and their families, guiding them through their journey to join Beechwood Grove. I also work closely with the Head of Hospitality, showcasing events at Beechwood Grove on social media and being the editor of the internal newsletter, the Beechwood Bugle.


Sean

Sean Collins

Job Title: Head Chef

Joined: 2023

Hello, everyone! My name is Sean Collins, and I'm from Hertfordshire. I am currently the Head Chef at Beechwood Grove, Eastbourne. I studied catering and hospitality at college and have always worked in the hospitality industry. I feel passionate about people having a good experience when it comes to dining, and I am always looking for ways to improve what we offer. If I'm not at work, I can most likely be found walking my dog Marley with my wife Rachel and daughter Polly or in Friston forest on my mountain bike.