Foxhunters Care Community

Iberis Road, Llanfoist, Abergavenny NP7 9LQ
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9.9 72 Reviews
  • Foxhunters Care Community, Abergavenny
Nestling in the Welsh Valleys with views of the Blorenge Mountain, this stunning new care home opened November 2018. This luxurious home offers 70 ensuite fully furnished rooms with residential, nursing and dementia care available. A fully inclusive package is offered to include all care, meals, snacks and alcohol, laundry, housekeeping, hairdressing, physio and chiropody. There are also companion suites for couples to stay together.

The home has a gym with the very latest equipment designed for the older client, cinema, bar and a range of daily activities. A range of activities will be on offer seven days a week.

Family and friends are encouraged to visit whenever they wish with a guest suite available and private dining facilities.

Foxhunters Care Community is an award-winning home for life with the full spectrum of care available giving you peace of mind.

Care Provided by Foxhunters Care Community

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leah Mort (Manager)
  • Admission Criteria
    • Subject to assessment, LA rates with Top up
    • Ages 18+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Foxhunters Care Community

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,757
    • Self-Funded Residential Dementia Care from £1,757
    • Self-Funded Nursing Care from £1,757
    • Self-Funded Nursing Dementia Care from £1,757
    • RESPITE Self-Funded Residential Care from £1,857
    • RESPITE Self-Funded Residential Dementia Care from £1,857
    • RESPITE Self-Funded Nursing Care from £1,857
    • RESPITE Self-Funded Nursing Dementia Care from £1,857
  • Fees are all inclusive of accommodation, care, laundry, activities including trips out, wifi and telephone calls, alcohol, hair and beauty and access to our gym/personal trainer.


  • (these prices are only a guideline, please contact Foxhunters Care Community to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home welcome friends, family and visitors. Please do get in touch if wishing to arrange a tour or visit a loved one.


  • Parking
  • Plenty of parking on site including designated disabled bays.


Foxhunters Care Community Reviews (72)

Total of 72, showing 1-20
9.9

Foxhunters Care Community has a Review Score of 9.9 (9.857) out of 10, based on 17 reviews in the last 2 years. Over all time Foxhunters Care Community has 72 reviews.

Overall Experience

  • 61
  • 5
  • 3
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Overall Experience  Overall Experience 5.0 out of 5

The staff can't do enough for you. Very helpful, room beautiful, clean, giving my sister good quality life.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your review. It is a pleasure to welcome you and your family in to our home. I am so pleased that Foxhunters is your home of choice.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Foxhunters for about 18 months now and I have to say that the care she has received has been first class. She is happy and content and they properly manage every aspect of her day-to-day living and care. I would not hesitate in recommending Foxhunters to anyone. The home
is clean and well run and the staff are absolutely fantastic and brilliantly trained. The food is excellent, particularly the specially arranged buffets and birthday or other special occasion lunches.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your review and kind words. It is a pleasure to welcome you Frankie in to our home. I am so pleased that Foxhunters is your home of choice, and that your mum feels at home.


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Overall Experience  Overall Experience 5.0 out of 5

The care and concern at Foxhunters for all residents is outstanding. My mum is so much more settled now and loves everyone! Despite her mixed dementia, she tells me every day how lovely the staff are and how clean it it and she has lovely food! Mum now thinks of this as home, which is the most reassuring
thing for our family as moving her to Foxhunters from Pembrokeshire was a huge decision and rather challenging A quote from mum recently: "Every night they knock on my door to check if I'm safe in bed and if I need anything- they are wonderful!" December has been challenging for Foxhunters with the storm stopping the Christmas fayre and then Influenza A requiring lockdown to keep residents safe - but everything the staff do is in the best interests of residents. They made a huge effort to support well residents still to have fun at this festive time. We were immensely grateful to be able to take mum out to be with family on Christmas Day and the welcome on her return was so special.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your review. It is a pleasure to welcome you and your family in to our home. I am so pleased that Foxhunters is your home of choice, and that your mum feels at home.


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Overall Experience  Overall Experience 4.0 out of 5

My mum and dad have been in the care home since September 2022. My dad died in August this year. The staff were all very kind and helpful. They were always patient with him even though he was quite demanding. My experience there has always been good.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your review. Your dad was a pleasure to look after. so many interesting story's where shared.


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Overall Experience  Overall Experience 5.0 out of 5

I had to move my brother from his home in Essex at short notice. Foxhunters completed all necessary steps quickly and efficiently with a minimum of fuss.
His family are now delighted that he is in a safe and secure environment.
Many thanks to all the staff.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your review. It has been a pleasure to welcome you and your family. I am so pleased that Foxhunters is your home of choice.


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Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Foxhunters. In May 2024 my mother was hospitalised for 3 weeks. Without hesitation, the staff at Foxhunters volunteered to take my father to visit her when she was transferred to the local hospital. Over and above what they needed to do.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your lovely review. It has been a pleasure to welcome you and your family and I am so pleased that Foxhunters is your home of choice.


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Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Foxhunters is always welcoming and friendly. Staff consistently acknowledge us, as visitors, with a smile and greeting. Our mum, who has dementia, tells us she feels so lucky to be there and since she arrived all the staff - admin, reception, carers, qualified and unqualified, activities
co-ordinators and housekeeping staff contribute to helping her feel very at home there.
We appreciate regular feedback on mum's physical health conditions as she is unable to give this herself. The nurse practitioner from the local surgery visits and communicates regularly with staff to monitor and review residents' health.
There is a full programme of varied activities daily for residents to participate in, although our mum generally chooses not to. She appreciates the garden - the peaceful setting and wonderful views from there of the Blorenge as she likes to have a little walk whenever she can. Having moved here in March this year, we are very reassured that mum is so content.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you so much for your kind words about our home. It is a pleasure looking after your mother and we are so happy it feels like home to her. We are also thrilled with her progress and how much she is enjoying living with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Foxhunters Care Community for two years. Everyone has been incredibly supportive and kind over this time. The level of care shown always goes over and above. There is a positive energy here which can be felt as soon as you step through the door.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you very much for your lovely review. It has been a pleasure to welcome you and your family and I am so pleased that Foxhunters is your home of choice.


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Overall Experience  Overall Experience 5.0 out of 5

My reviews are fully supported by myself and my family, my brother was a resident at Foxhunters Care Home from December 2022 until December 2023 when he unfortunately passed away. We as a family paid visits to the home several times a week during which we became fully aware of the care shown throughout
his time at the home, we also witnessed first-hand the very high standards the staff dealt with some health issues my brother had during his stay. What wonderful caring staff are employed in the home, always professional and friendly towards my brother and other residents. We came to know the staff and residents on our visits and never heard any detrimental remarks about the standards of care. Before arranging for a position for my brother to be accepted in the home we visited numerous other care homes but after making a visit to Foxhunters there was only one place we wished for him to go and our decision was never questioned by our family. Thank you for caring for my brother.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised this means a lot to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Foxhunters a week ago. Wow, what an amazing place. It feels just like a hotel. The moment you walk through the front door you are greeted with a lovely smile from the ladies who work at the reception desk.
There is always a great atmosphere and buzz about the place.
The care the
staff have given my Dad is absolutely Incredible. They know him very well already.
The home is immaculately clean throughout. The food is delicious and there's plenty of it. Ranging from breakfast. A three-course lunch, afternoon tea and a 3-course evening meal. If that wasn't enough there's even food later on at night if residents get a bit peckish!
I joined my Dad for Sunday lunch for Father's Day. We were given our own private dining room. The food was amazing and there was plenty of it.
I would highly recommend Foxhunters to anyone.

Reply from Leah Mort, Home Director at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

My mam has dementia and went into Foxhunters in December 2020 so has been a resident for just over 3 years. The care team at Foxhunter’s are considerate, thoughtful and most importantly empathetic to mams needs. Mam always looks smart and has her hair done regularly at the in-house hair salon. Mam has
a large room with her own en-suite bathroom and whenever I visit everything is spotless. She has a lovely outlook and has outside space if we want to sit outside in the warmer weather. I have nothing but good things to say about Foxhunter’s, it’s never an easy decision for a relative to go into care but it’s reassuring when you know you’ve chosen the right place.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

I chose the home for my auntie and first impressions are very important to me. Upon first inspection, everything felt right, looked right, staff were very friendly, attentive to residents and plenty of staff - good ratio to residents. Lovely surroundings and décor, plenty of activities going on and
my auntie had good privacy when required. An excellent choice, well recommended. Thank you!

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words, our care team really do go above and beyond to make everyone feel special.


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Overall Experience  Overall Experience 5.0 out of 5

My father passed away last year and mum spiralled downhill quickly. We brought her up to Abergavenny from Lancashire so she was close to us. Eventually, we chose the Foxhunters. They made the move very easy and she was encouraged to bring her favourite items (including furniture) to help her settle
in. Mum has never been a joiner but now loves the activities organised, especially the garden. She now eats well although is blaming the laundry for shrinking her clothes as opposed to her now being a healthy weight again.


The staff are very caring and know all the residents by name. When mum has been unwell they have acted quickly, rung me and arranged for her GP to visit. Despite the upheaval of having to leave the family home of 60 years she is now happy and settled.


Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and friendly which has helped my mother's transition from her home immeasurably. The home is always spotless and there seems to be much to entertain the residents. As a family, we are delighted that mum is living there

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

Delighted with how happy mum is on our visits. Lovely staff: (carers, cleaners, gardener, activities organiser, reception etc). Mum is comfortable, looked after well and enjoys the people she lives with.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Overall Experience  Overall Experience 4.0 out of 5

Mum seems very happy here in her second year. There is always lots going on to keep people entertained. The lady who arranges the activities does a great job. All staff seem to know Mum well and she enjoys their company. The lady who is the main carer on Mum's floor is excellent.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support we provide recognised means a lot.


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Overall Experience  Overall Experience 5.0 out of 5

Having visited a number of care homes over the years, I was not very keen on coming into one myself. However, it is hard to fault the experience I have had so far. The care, thoughtfulness and consideration shown by everyone in all departments is remarkable. The patience shown by staff when busy and
under pressure is exemplary.

Reply from Leah Mort, Manager at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support we provide recognised means a lot.


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Overall Experience  Overall Experience 1.0 out of 5

My Dad stayed at Foxhunters for respite care while we were on holiday. When he arrived he was smartly dressed and sitting upright reading the paper and conversing normally. When we visited him on the day we returned (following a call from the care home to express concerns over his not eating) we found
him delirious, lying on the bed barefoot and in stained clothing. That was a Saturday. It took until the Monday for the care home to get a doctor to him despite repeated requests. By this time he was totally incoherent and had lost a significant amount of weight. He was eventually admitted to the hospital where I was told he was suffering from severe dehydration. The hospital raised a safeguarding concern. The organisation and processes of care were totally haphazard. Needless to say, the home hid behind records which evidenced that procedure had been followed but these were all for show and did not reflect reality at all. Shocking level of care. Do not put your loved ones here!

Reply from Leah Mort, Home Director at Foxhunters Care Community

We are very sorry that you feel that we did not meet the standards you expected during the time your father was a resident with us. The information that was recorded about your father, including care plans, risk assessments, observations, call bell logs and daily records were accurate and up to date.


We fully complied with the safeguarding investigation in an honest and transparent manner. The outcome of the investigation did not find any fault in the care delivery and the case was closed with no improvements recommended.


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Overall Experience  Overall Experience 3.0 out of 5

Some of the staff were lovely at Foxhunters. Unfortunately, my mother passed away here on the 7th of December, and the bracelet she was wearing disappeared never to be seen again, this was very upsetting to family members, please be aware of your relative's jewellery.

Reply from Leah Mort, Home Director at Foxhunters Care Community

I am so sorry that your mother’s bracelet was lost whilst she was in Foxhunters Care. As I discussed with you when we met, as the bracelet was elasticated, we can only assume that it came off with her clothing when staff were supporting her. Despite an extensive search, which included the laundry and all other areas, it could not be found. We appreciate that this was distressing for you and are extremely sorry. We did offer to replace it at our cost but you declined. Clearly, we understand that we could not compensate for the sentimental loss. All of your mother’s gold jewellery was returned to you as were all of her other possessions. We always do our utmost to care for all possessions belonging to everyone living in the home. Please accept our sincerest and heartfelt apologies.


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Overall Experience  Overall Experience 5.0 out of 5

My dear friend has recently passed away after staying at Foxhunters approx 4 years. I visited her often during this time, more recently, have been there every day for over a week. Whilst the home has all the basic needs, clean, comfortable, lots of food. It is my observations of the staff I wish to
commend. Male and female from professional to non professional. They are the most attentive, happy, cheerful people with empathy, compassion and love for each attendee, knowing them all by name, serving their every need. The resident hairdresser, again cheerful, attentive making the ladies look beautiful, eyebrows and nails, they love it and she loves them all. Whilst Foxhunters home is beautiful, it's nothing without the dedicated, hard-working staff to enhance it and make it home for so many.

Reply from Leah Mort, Home Director at Foxhunters Care Community

Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.


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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Foxhunters Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Foxhunters Care Community is calculated as follows: ( (180 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 203 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxhunters Care Community is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (6)

Leah

Leah Mort

Job Title: Home DIrector

Joined: 2022

I am delighted to be appointed as the new Care Home Manager at Foxhunters, Abergavenny.


I started my career as a care assistant in 2005 working my way up to home manager. I eventually moved in to a regional role supporting homes all over the UK.


I am extremely excited to be able to support the wonderful team here at Foxhunters as well as ensuring we continue to deliver exceptional care to the ladies and gentlemen who live here.


Heather

Heather Treharne

Job Title: Deputy Home Director

Joined: 2018

I qualified as a Registered Nurse (Mental Health) in 1998, working for over 20 years in a secure hospital environment caring for adults detained under the Mental Health Act (1983). Although challenging at times, a very rewarding job culminating in opening up a small rehabilitation unit teaching life skills.


I joined Foxhunters when they opened and was thrilled to find a home where i can use my skills. I am passionate about delivering the best care possible to our ladies and gentlemen at Foxhunters and am proud to lead a fantastic team of experienced and skilled nurses.


Kyle

Kyle James

Job Title: Head Chef

Joined: 2020

I have worked in the catering and hospitality industry for many years and specifically in the care sector for over 10 years. I studied culinary arts and is my intention to use my experience and knowledge to provide the very best service to the people who have chosen to live in care. I only believe in using the very best produce and luckily Foxhunters is situated in the town of Abergavenny and we have the very best produce suppliers of South Wales.


I am excited to provide the very best food and service to the ladies and gentlemen who reside at the Foxhunters Care Community. There will be a wide range of excellent menus on offer, and I fully enjoy bakery and sugar-craft work, there will definitely be a lot of cakes and patisseries on offer in our Cwtch Cafe, daily.


The team I lead are equally as passionate as myself and I am excited to mentor the team to success and to provide the very best dining experience.


Katrina

Katrina Morris

Job Title: Head of Housekeeping

Joined: 2018

I have been at Foxhunters since the very beginning and I have loved my job throughout. I came on board as a domestic assistant and I have since been promoted to Head housekeeper.


It's not just a job here at Foxhunters, it's being part of a family and i look forward to coming to work and seeing the ladies and gentlemen.


Donna

Donna Hemlsey

Job Title: Activities Manager

Joined: 2018

I have been working as an activity coordinator for nearly seventeen years now and have been at Foxhunters since we opened back in 2018. The team within Foxhunters is without a doubt the best, not only are they supportive and really try to get involved but they also assist in the delivery of activity and are always coming up with ideas that we can use to entertain our Ladies and Gentlemen.
Whilst I have been at Foxhunters, I have completed my level 3 in health and social care along with various other training delivered by Oomph, which has benefitted me greatly and given me the confidence to expand my ideas and try new things. I have developed my own training which focuses on the delivery of activity and how this can benefit the wider team.
I find it hugely satisfying being able to enrich the lives of our residents and make every day enjoyable.


Michaela

Michaela Jeffries

Job Title: Home Administrator

Joined: 2021

I am overjoyed to have joined the wonderful team at Foxhunters Care Community as the newly appointed Home Administrator.
I have worked in the Health and Social sector for many years and, now, I have the pleasure of working with a company that shares the same values and embodies the same ethos that I aspire to.


Frequently Asked Questions about Foxhunters Care Community

What types of Care is Foxhunters Care Community registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Foxhunters Care Community provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Foxhunters Care Community have?

There are 70 Single Rooms.

What are the Facilities & Services at Foxhunters Care Community?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Foxhunters Care Community to the centre of Abergavenny?

1.1 mile(s) as the crow flies, distance by road may be significantly further.