when the summer comes I will be able to sit in the garden and listen to the water in the fountain.
Patrick H (Resident)
The facilities are new and cosy and delightful. The food is superb.
Penelope C (Stepdaughter of Resident)
the care and support given was personal, and tailored to ensure Mum's comfort and wellbeing.
Elizabeth A (Daughter of Resident)
Fees are all inclusive of accommodation, care, laundry, activities including trips out, wifi and telephone calls, alcohol, hair and beauty and access to our gym/personal trainer.
The home welcome friends, family and visitors. Please do get in touch if wishing to arrange a tour or visit a loved one.
Plenty of parking on site including designated disabled bays.
Foxhunters Care Community has a Review Score of 9.9 (9.857) out of 10, based on 17 reviews in the last 2 years. Over all time Foxhunters Care Community has 72 reviews.
Review from S E (Sister of Resident) published on 26 March 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your review. It is a pleasure to welcome you and your family in to our home. I am so pleased that Foxhunters is your home of choice.
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Review from Adele J (Daughter of Resident) published on 27 January 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your review and kind words. It is a pleasure to welcome you Frankie in to our home. I am so pleased that Foxhunters is your home of choice, and that your mum feels at home.
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Review from Grace T (Daughter of Resident) published on 15 January 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your review. It is a pleasure to welcome you and your family in to our home. I am so pleased that Foxhunters is your home of choice, and that your mum feels at home.
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Review from Christine M (Daughter of Resident) published on 8 January 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your review. Your dad was a pleasure to look after. so many interesting story's where shared.
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Review from Vivienne H (Sister of Resident) published on 8 January 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your review. It has been a pleasure to welcome you and your family. I am so pleased that Foxhunters is your home of choice.
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Review from Ruth S (Daughter of Resident) published on 8 January 2025
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your lovely review. It has been a pleasure to welcome you and your family and I am so pleased that Foxhunters is your home of choice.
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Review from Judith R (Daughter of Resident) published on 16 October 2024
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you so much for your kind words about our home. It is a pleasure looking after your mother and we are so happy it feels like home to her. We are also thrilled with her progress and how much she is enjoying living with us.
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Review from Claudia E (Daughter of Resident) published on 7 October 2024
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you very much for your lovely review. It has been a pleasure to welcome you and your family and I am so pleased that Foxhunters is your home of choice.
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Review from Janice B (Sister of Resident) published on 7 August 2024
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised this means a lot to the team.
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Review from Julia T (Daughter of Resident) published on 26 June 2024
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Reply from Leah Mort, Home Director at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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Review from Sarah D (Daughter of Resident) published on 17 April 2024
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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Review from Clive L (Nephew of Resident) published on 1 September 2023
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words, our care team really do go above and beyond to make everyone feel special.
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Review from Cathryn J (Daughter of Resident) published on 3 July 2023
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The staff are very caring and know all the residents by name. When mum has been unwell they have acted quickly, rung me and arranged for her GP to visit. Despite the upheaval of having to leave the family home of 60 years she is now happy and settled.
Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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Review from M P (Son of Resident) published on 3 July 2023
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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Review from C S (Daughter of Resident) published on 12 June 2023
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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Review from L H (Daughter of Resident) published on 8 June 2023
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support we provide recognised means a lot.
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Review from R R (Resident) published on 8 June 2023
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Reply from Leah Mort, Manager at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support we provide recognised means a lot.
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Review from Lynda A (Daughter of Resident) published on 15 February 2023
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Reply from Leah Mort, Home Director at Foxhunters Care Community
We are very sorry that you feel that we did not meet the standards you expected during the time your father was a resident with us. The information that was recorded about your father, including care plans, risk assessments, observations, call bell logs and daily records were accurate and up to date.
We fully complied with the safeguarding investigation in an honest and transparent manner. The outcome of the investigation did not find any fault in the care delivery and the case was closed with no improvements recommended.
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Review from Carole H (Daughter of Resident) published on 31 January 2023
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Reply from Leah Mort, Home Director at Foxhunters Care Community
I am so sorry that your mother’s bracelet was lost whilst she was in Foxhunters Care. As I discussed with you when we met, as the bracelet was elasticated, we can only assume that it came off with her clothing when staff were supporting her. Despite an extensive search, which included the laundry and all other areas, it could not be found. We appreciate that this was distressing for you and are extremely sorry. We did offer to replace it at our cost but you declined. Clearly, we understand that we could not compensate for the sentimental loss. All of your mother’s gold jewellery was returned to you as were all of her other possessions. We always do our utmost to care for all possessions belonging to everyone living in the home. Please accept our sincerest and heartfelt apologies.
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Review from D R (Friend of Resident) published on 8 November 2022
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Reply from Leah Mort, Home Director at Foxhunters Care Community
Thank you for your kind words and for writing such a lovely review. We are extremely proud of everyone who works in our home and to have the care and support recognised means a lot.
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The Review Score of 9.9 (9.857) out of 10 for Foxhunters Care Community is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.857 for Foxhunters Care Community is calculated as follows: ( (180 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 203 Ratings = 4.857
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Foxhunters Care Community is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Home DIrector
Joined: 2022
I am delighted to be appointed as the new Care Home Manager at Foxhunters, Abergavenny.
I started my career as a care assistant in 2005 working my way up to home manager. I eventually moved in to a regional role supporting homes all over the UK.
I am extremely excited to be able to support the wonderful team here at Foxhunters as well as ensuring we continue to deliver exceptional care to the ladies and gentlemen who live here.
Job Title: Deputy Home Director
Joined: 2018
I qualified as a Registered Nurse (Mental Health) in 1998, working for over 20 years in a secure hospital environment caring for adults detained under the Mental Health Act (1983). Although challenging at times, a very rewarding job culminating in opening up a small rehabilitation unit teaching life skills.
I joined Foxhunters when they opened and was thrilled to find a home where i can use my skills. I am passionate about delivering the best care possible to our ladies and gentlemen at Foxhunters and am proud to lead a fantastic team of experienced and skilled nurses.
Job Title: Head Chef
Joined: 2020
I have worked in the catering and hospitality industry for many years and specifically in the care sector for over 10 years. I studied culinary arts and is my intention to use my experience and knowledge to provide the very best service to the people who have chosen to live in care. I only believe in using the very best produce and luckily Foxhunters is situated in the town of Abergavenny and we have the very best produce suppliers of South Wales.
I am excited to provide the very best food and service to the ladies and gentlemen who reside at the Foxhunters Care Community. There will be a wide range of excellent menus on offer, and I fully enjoy bakery and sugar-craft work, there will definitely be a lot of cakes and patisseries on offer in our Cwtch Cafe, daily.
The team I lead are equally as passionate as myself and I am excited to mentor the team to success and to provide the very best dining experience.
Job Title: Head of Housekeeping
Joined: 2018
I have been at Foxhunters since the very beginning and I have loved my job throughout. I came on board as a domestic assistant and I have since been promoted to Head housekeeper.
It's not just a job here at Foxhunters, it's being part of a family and i look forward to coming to work and seeing the ladies and gentlemen.
Job Title: Activities Manager
Joined: 2018
I have been working as an activity coordinator for nearly seventeen years now and have been at Foxhunters since we opened back in 2018. The team within Foxhunters is without a doubt the best, not only are they supportive and really try to get involved but they also assist in the delivery of activity and are always coming up with ideas that we can use to entertain our Ladies and Gentlemen.
Whilst I have been at Foxhunters, I have completed my level 3 in health and social care along with various other training delivered by Oomph, which has benefitted me greatly and given me the confidence to expand my ideas and try new things. I have developed my own training which focuses on the delivery of activity and how this can benefit the wider team.
I find it hugely satisfying being able to enrich the lives of our residents and make every day enjoyable.
Job Title: Home Administrator
Joined: 2021
I am overjoyed to have joined the wonderful team at Foxhunters Care Community as the newly appointed Home Administrator.
I have worked in the Health and Social sector for many years and, now, I have the pleasure of working with a company that shares the same values and embodies the same ethos that I aspire to.