Foxhunters Care Community

Iberis Road, Llanfoist, Abergavenny NP7 9LQ
Submit a Review
9.9 72 Reviews
  • Foxhunters Care Community, Abergavenny
Nestling in the Welsh Valleys with views of the Blorenge Mountain, this stunning new care home opened November 2018. This luxurious home offers 70 ensuite fully furnished rooms with residential, nursing and dementia care available. A fully inclusive package is offered to include all care, meals, snacks and alcohol, laundry, housekeeping, hairdressing, physio and chiropody. There are also companion suites for couples to stay together.

The home has a gym with the very latest equipment designed for the older client, cinema, bar and a range of daily activities. A range of activities will be on offer seven days a week.

Family and friends are encouraged to visit whenever they wish with a guest suite available and private dining facilities.

Foxhunters Care Community is an award-winning home for life with the full spectrum of care available giving you peace of mind.

Show Foxhunters Care Community on the Map

Care Provided by Foxhunters Care Community

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leah Mort (Manager)
  • Admission Criteria
    • Subject to assessment, LA rates with Top up
    • Ages 18+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Foxhunters Care Community

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,757
    • Self-Funded Residential Dementia Care from £1,757
    • Self-Funded Nursing Care from £1,757
    • Self-Funded Nursing Dementia Care from £1,757
    • RESPITE Self-Funded Residential Care from £1,857
    • RESPITE Self-Funded Residential Dementia Care from £1,857
    • RESPITE Self-Funded Nursing Care from £1,857
    • RESPITE Self-Funded Nursing Dementia Care from £1,857

  • Fees are all inclusive of accommodation, care, laundry, activities including trips out, wifi and telephone calls, alcohol, hair and beauty and access to our gym/personal trainer.
  • (these prices are only a guideline, please contact Foxhunters Care Community to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome friends, family and visitors. Please do get in touch if wishing to arrange a tour or visit a loved one.


  • Parking

  • Plenty of parking on site including designated disabled bays.


Foxhunters Care Community Reviews (72)

Total of 72, showing 61-72
9.9

Foxhunters Care Community has a Review Score of 9.9 (9.857) out of 10, based on 17 reviews in the last 2 years. Over all time Foxhunters Care Community has 72 reviews.

Overall Experience

  • 61
  • 5
  • 3
  • 1
  • 2

Date Published

72
7
11
17
55

Review from P L (Relative of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. Bright and modern with good communal areas. Welcoming to the family who visit and a real sense of care and community. Rooms and ensuite facilities are great. Would recommend clothes hanger rail to be lower for shorter residents to be able to use easily.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for your recommendation and your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hannah D (Friend of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Foxhunters is an amazing and clean environment. It is very clean, the food is absolutely amazing. The staff are very kind and nice.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Penelope C (Stepdaughter of Resident) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed by the staff here at Foxhunters. They are professional, competent and so friendly. They never talk down to residents or show fatigue. This leads to a happy atmosphere and you feel you are part of a lovely family. The frustrations and challenges caring for elderly people are never evident.
I want to thank every member of staff for doing an excellent job. The facilities are new and cosy and delightful. The food is superb.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for your lovely review, it is a pleasure to read.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Friend of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delightful place. The staff are lovely and helpful. My husband and I have been looking after our friend for 10 years with the help of a carer, but now she is in the best place with people around her day and night.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R F (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Lovely staff - friendly and caring.
Unfortunately, suggestions re: care, not followed through.
- Not supervised re: showers.
- Not supervised re: bed.
- Bed cold at night.
- Not provided with daily paper (her vouchers provided)

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for your review, I am sorry we did not meet your expectations on this occasion. We take all comments seriously and are always looking to improve where required. If you would like to discuss matters further, I am very happy to meet with you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christina S (Daughter of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxhunters could not do more to help with settling my mum into care.
Going from the semi-independence of living alone after her husband died suddenly, enduring loneliness and isolation at home, the changes since joining the Foxhunters community has been amazing. A new found pride in appearance, interests
and activities, plus the independence of having the right facilities on hand to encourage it.
Just consider the simple things like having a warm, safe, ensuite, great chefs, nursing and carers as required. Brilliant, topped off with total peace of mind for the family.
Staff have been awesome. Keep up the good work.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for such a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola R (Daughter of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here in December after her previous home closed its nursing facility giving us very short notice to move. The management at Foxhunters could not have been more helpful with the move, putting themselves under pressure to organise their registration with the council so we could meet the deadline
given.
The move was traumatic for mum as she had spent over 3 years at her previous care home. However, thanks to the excellent staff who treated her with respect, patience and dignity she soon felt at home and is now participating in the wide range of activities on offer.
The other residents also played a big part in my mum’s well being as they are always friendly and supportive. Foxhunters is quite unique with its beautiful location, great food and wonderful facilities. It has a friendly atmosphere and the staff take time and care with each individual like they are all family.
I would highly recommend this home to anyone.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you so much for your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth A (Daughter of Resident) published on 30 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mother, by all the team at Foxhunters, during her recent respite care stay was superb.
Whilst still dealing with the practicalities of opening a new care home, the personal attention we received from the point of initial contact with the care home cannot be faulted.
The full team showed a drive to understand our specific needs and requirements to ensure that the care and support given was personal, and tailored to ensure Mum's comfort and wellbeing.
This beautifully presented care home was impressive from the first view, but it was the warmth, professionalism and caring dedication shown by the team at the home that ensured my mother's stay was so positive. I would have no hesitation in seeking to approach Foxhunters again for further respite care nor in recommending it to anyone else.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for such a lovely review, it was our pleasure in supporting you and your mum at Foxhunters and we look forward to supporting you in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amy J (Private Carer of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxhunters were extremely efficient and rescued us at a difficult time. The resident became unsafe to stay in her own home due to mobility issues (mainly). Foxhunters were able to take her in the same day of enquiring.
I was very relieved. The whole process was smooth, staff are excellent and not only
care for the resident but me too. They are very friendly and make me feel welcome at any time.
My only negative comment is communication from staff to family - would like forwarding of appointments. I would like to be informed when the resident is going out so I don't visit when she is not there.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you so much for your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Son of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the assessment of Foxhunters is that they have high standards throughout. No criticism only observations on management and safety/security,
Passage of information initially was not constant but I put this down to new surroundings and staff learning the ropes.
Security - would suggest that
family and friends are not given key codes to doors as it may lead to complacency.
Would like to commend the chefs for their hard work and dedication.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you for your positive review, I acknowledge your comments, it is our pleasure to care for your mum here at Foxhunters. I am always available to discuss any queries or concerns you may have regarding the service and standards we offer at Foxhunters.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Verity J (Friend of Resident) published on 10 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff welcomed my Aunt with care compassion and thoughtfulness.
She is 97 and this transition from home to Foxhunters is an enormous step.
Everyone has been so supportive in helping her adjust.
Her needs are being met in every way.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you very much for such a lovely review, it is our pleasure to be able to support your aunt at Foxhunters, I am delighted that your aunt has chosen Foxhunters as her home of choice.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patrick H (Resident) published on 4 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters found me this wonderful care home, and being recently opened I was able to move in at very short notice.
It has been perfect from the moment I got here and when the summer comes I will be able to sit in the garden and listen to the water in the fountain. All the rooms are large and the
same size because the whole building is built for purpose, something that has so many hidden benefits.
Even my 'Alexa'' works and plays music while I go to sleep.................. bliss.

Reply from Marie Wood, Manager at Foxhunters Care Community

Thank you very much for your lovely review. It has been a pleasure to welcome you and your family and I am so pleased that Foxhunters is your home of choice.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Foxhunters Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Foxhunters Care Community is calculated as follows: ( (180 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 203 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxhunters Care Community is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Leah

Leah Mort

Job Title: Home DIrector

Joined: 2022

I am delighted to be appointed as the new Care Home Manager at Foxhunters, Abergavenny.


I started my career as a care assistant in 2005 working my way up to home manager. I eventually moved in to a regional role supporting homes all over the UK.


I am extremely excited to be able to support the wonderful team here at Foxhunters as well as ensuring we continue to deliver exceptional care to the ladies and gentlemen who live here.


Heather

Heather Treharne

Job Title: Deputy Home Director

Joined: 2018

I qualified as a Registered Nurse (Mental Health) in 1998, working for over 20 years in a secure hospital environment caring for adults detained under the Mental Health Act (1983). Although challenging at times, a very rewarding job culminating in opening up a small rehabilitation unit teaching life skills.


I joined Foxhunters when they opened and was thrilled to find a home where i can use my skills. I am passionate about delivering the best care possible to our ladies and gentlemen at Foxhunters and am proud to lead a fantastic team of experienced and skilled nurses.


Kyle

Kyle James

Job Title: Head Chef

Joined: 2020

I have worked in the catering and hospitality industry for many years and specifically in the care sector for over 10 years. I studied culinary arts and is my intention to use my experience and knowledge to provide the very best service to the people who have chosen to live in care. I only believe in using the very best produce and luckily Foxhunters is situated in the town of Abergavenny and we have the very best produce suppliers of South Wales.


I am excited to provide the very best food and service to the ladies and gentlemen who reside at the Foxhunters Care Community. There will be a wide range of excellent menus on offer, and I fully enjoy bakery and sugar-craft work, there will definitely be a lot of cakes and patisseries on offer in our Cwtch Cafe, daily.


The team I lead are equally as passionate as myself and I am excited to mentor the team to success and to provide the very best dining experience.


Katrina

Katrina Morris

Job Title: Head of Housekeeping

Joined: 2018

I have been at Foxhunters since the very beginning and I have loved my job throughout. I came on board as a domestic assistant and I have since been promoted to Head housekeeper.


It's not just a job here at Foxhunters, it's being part of a family and i look forward to coming to work and seeing the ladies and gentlemen.


Donna

Donna Hemlsey

Job Title: Activities Manager

Joined: 2018

I have been working as an activity coordinator for nearly seventeen years now and have been at Foxhunters since we opened back in 2018. The team within Foxhunters is without a doubt the best, not only are they supportive and really try to get involved but they also assist in the delivery of activity and are always coming up with ideas that we can use to entertain our Ladies and Gentlemen.
Whilst I have been at Foxhunters, I have completed my level 3 in health and social care along with various other training delivered by Oomph, which has benefitted me greatly and given me the confidence to expand my ideas and try new things. I have developed my own training which focuses on the delivery of activity and how this can benefit the wider team.
I find it hugely satisfying being able to enrich the lives of our residents and make every day enjoyable.


Michaela

Michaela Jeffries

Job Title: Home Administrator

Joined: 2021

I am overjoyed to have joined the wonderful team at Foxhunters Care Community as the newly appointed Home Administrator.
I have worked in the Health and Social sector for many years and, now, I have the pleasure of working with a company that shares the same values and embodies the same ethos that I aspire to.