All subject to assessment. Local authority accepted with a top up. Fees are full inclusive of everything including hairdressing, chiropody and physio.
Visitors welcome, please contact the home if you would like to arrange a tour or to visit a lady or gentlemen living at Brockington House.
Brockington House has parking on site for residents, visitors and staff.
Brockington House has a Review Score of 9.9 (9.853) out of 10, based on 38 reviews in the last 2 years. Over all time Brockington House has 106 reviews.
Review from J W (Daughter of Resident) published on 7 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Director at Brockington House
Thank you for your lovely review, we are delighted with how well your dad has settled.
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Review from S P (Daughter of Resident) published on 24 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Home Director at Brockington House
Thank you for your lovely review, we are delighted with your review and thrilled you are pleased with our home.
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Review from E H (Friend of Resident) published on 24 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Home Director at Brockington House
Thank you for your fabulous comments, we are very proud of our home too.
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Review from A K (Son of Resident) published on 17 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Home Director at Brockington House
Thank you for your lovely review, we are really pleased that you are so happy with everything.
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Review from J B (Resident) published on 4 September 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Home Director at Brockington House
Thank you so much for your lovely review, we are delighted that you are enjoying your new home.
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Review from Lynne H (Daughter of Resident) published on 2 September 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Shann Thomas, Home Director at Brockington House
Thank you so much for your lovely review. It is a privilege to be able to care for your Mum and we are thrilled how she is settling into her new home.
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The Review Score of 9.9 (9.853) out of 10 for Brockington House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.853 for Brockington House is calculated as follows: ( (407 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 449 Ratings = 4.853
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brockington House is based on 37 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 37 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Aug 2022
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Job Title: Home Director
Joined: 2018
Shann originally qualified as both RMN and RGN and went on to join the Private Sector in 1992.
She then moved to live in Africa for 17 years and ran a successful business before returning to the UK in 2014 where she joined a leading care home provider as a Home Manager. Shann was delighted to receive a Divisional award for Outstanding Care and Quality during her time managing a successful nursing and dementia home in Shropshire.
“I am excited to join Dormy Care as know that I have the same vision to provide outstanding care to our residents in a beautiful environment and working with a team that feels more like a family.”
Job Title: Deputy Home Director
Joined: 2019
Coming soon...
Job Title: Administrator
Joined: 2019
Coming Soon...
Job Title: Maintenance Manager
Joined: 2019
Alan spent 3 years in maintenance in another care home environment before joining Brockington House in October 2019. Prior to this he worked for over 7 years in garden and property maintenance, 15 years in Engineering and 10 years within the building Industry. He brings a huge amount of skills and experience to the team.
Job Title: Head of Housekeeping
Joined: 2020
Hello, my name is Bev. I’m the Head of Houskeeper at Brockington House. My journey started in January 2020 as a housekeeper. After a few months, I was promoted to Deputy Head Housekeeper and 2 years ago I was promoted again to Head Housekeeper.
I absolutely love my job and meeting all the new Residents. It’s a fabulous place to work. All staff rights across the home are great, but I have to say that my Housekeeping Team are amazing.
Job Title: Activities Manager
Joined: 2019
I have enjoyed a varied career in lots of different sectors but I have finally found a role where you can see the difference in the people that you come in contact with.
I love helping people look forward to the day whether it’s an exercise class, social get together, learning a new skill or enjoying a past hobby.
Nothing gives me greater pleasure than helping our ladies and gentlemen live a full and active life.
