Cavendish Park Care Home

Offenham Road, Evesham WR11 3DX
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Top 20 carehome certificate
10 61 Reviews
  • Cavendish Park Care Home, Evesham
Part of the Majesticare group, Cavendish Park opened its doors in 2019, and has already won an accolade of awards.

With 25 years’ experience in caring for older people, Cavendish Park is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.

The home provides residents with an engaging setting to socialise, dine, enjoy favourite activities and explore the beautifully landscaped gardens.

Cavendish Park is a vibrant and active community where residents are able to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

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Care Provided by Cavendish Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Melanie Hoskins (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Number of floors: 3

Funding & Fees Guide for Cavendish Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,850 – £1,875
    • Self-Funded Residential Dementia Care £1,875 – £1,950
    • Self-Funded Nursing Care £1,875 – £1,975
    • Self-Funded Nursing Dementia Care £1,875 – £1,975
    • RESPITE Self-Funded Residential Care £1,875 – £1,900
    • RESPITE Self-Funded Residential Dementia Care £1,900 – £1,925
    • RESPITE Self-Funded Nursing Care £1,900 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,900 – £1,975

  • At Cavendish Park, we believe that the essential comforts and luxuries in life such as hairdressing, manicures, chiropody and daily newspapers are a given. That's why all of these, plus trips out in our own mini-bus, drinks at the bar or a special meal in the privacy of our private dining room with your loved ones, are all included in your weekly fee. Sky connection and telephone calls from your own telephone in your room are also part of our inclusivity.
    * Toiletries, continence aids and physiotherapy, dental, hearing and eye care are chargeable extras.
  • (these prices are only a guideline, please contact Cavendish Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting hours are open


  • Parking

  • Plenty of parking on-site


Cavendish Park Care Home Reviews (61)

Total of 61, showing 41-60
10

Cavendish Park Care Home has a Review Score of 10 (9.985) out of 10, based on 17 reviews in the last 2 years. Over all time Cavendish Park Care Home has 61 reviews.

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Review from S T (Daughter of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavendish Park is a beautiful place for my mum, she has a lovely room with a patio, but most of all, she is so well looked after by the friendly, capable staff. Thank you.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you so much; your Mum is a pleasure to have in our Cavendish family.


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Review from Dianne I (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in the home is exemplary. Nothing is too much trouble and all delivered with a smile from all of the staff. The food is beautifully presented with lots of colour and texture. The menu is extensive and caters for all tastes. The home is a delight to walk into and a joy to walk around. A pleasure
to call home and a pleasure to visit.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you so much for your review, Mum is a delight to have with us.


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Review from M S (Wife of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has started attending one day per week to give me a break. He is very happy about going. The staff have made him very welcome. They bath him which he can't have at home or even a shower, so that is a luxury. The food is very enjoyable. He has a chance to speak to other people. I am able to
have a full day to myself, which has helped me so much. I know he is looked after and cared for, which helps me to live a normal day. Thank you.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. It is always a pleasure to welcome your husband to the home.


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Review from Oliver T (Respite Resident) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thorough explanation of care levels. Change of food available when requested. Quick action with an emergency, with excellent communication skills.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review.
We are very pleased that we were able to offer your personal preferences from the menu. Wishing you a continued good recovery.


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Review from A C (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my father back to the UK from Germany and the staff were very supportive throughout the whole process. The care home is very much like a 5-star hotel experience with 24-hour care which is a perfect setting for my father. With all of the facilities and activities available, my father is already
showing a considerable improvement with his memory.

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Review from J A (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cavendish Park from another care home following a one month hospital stay. I can only describe the support and care she has received as outstanding. Having experienced care elsewhere, Cavendish Park really is on another level. Every single member of staff have been outstanding towards
my mum during very difficult circumstances. This comes from the absolutely outstanding leadership provided by the management team. I cannot thank everyone enough.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. We are really pleased that Mum has settled so well and it was fantastic to welcome her to Cavendish Park after her hospital stay.


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Review from B J (Friend of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leaving your home and going into care is such a hard decision, not only for the person concerned but also for their family and friends. Therefore finding the right home is key. With others, I was looking for a home for a friend, such a huge responsibility. From the moment you enter Cavendish Park, you
realise you are somewhere special. The decor is beautiful, which is certainly a bonus, but I needed to know that my friend would receive the best care available, that he would be safe and that he would be treated with dignity and respect. All of the staff, whatever their role, are very friendly and helpful with nothing being too much trouble. I visit frequently and from what I see and hear, the whole team provide high-quality care and they have created a happy and supportive family atmosphere, not only for the residents but also for their family and friends.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you so much for your review, it is fantastic to hear that you and your friends are so happy with everything that we do here at Cavendish Park.


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Review from D W (Friend of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff have made my friend's time here very pleasant and nothing is too much trouble. It has such a friendly atmosphere. It is like a home from home.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you so much for your review, we are very pleased that you feel we are a home from home.


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Review from M H (Friend of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was made to feel very welcome as soon as I walked through the door.
Staff are very polite, helpful and caring. The manager was very efficient and patient while we were initially shown around. My friend has settled very well due to all the support he has received. Food is superb. Nothing is too much
trouble to the carers. Activities are varied and all are included. It feels like home for my friend and myself on visits.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. At Cavendish Park all are welcome and we are so happy that you feel one of the family.


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Review from J J (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A stunning residential care home, from the moment you enter the reception you feel like you have arrived home. Beautiful internal decoration, superb rooms with every attention to details.
The staff from the manager, assistant manager, communications/relations manager, nurses, assistants, chef and hygiene
staff. Every one meets you with a friendly smile, nothing too much trouble. It's as it says, a family.
My Mum is very happy, treated with kindness, dignity and a smile. This is a standard the rest of the industry needs to aspire to. 10/10 for my Mum and me.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. It is our vision to create an outstanding home where everyone feels part of the family, and it has been a pleasure to welcome you all.


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Review from D T (Son-in-law of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavendish Park delivers wonderful levels of care on so many different levels.
Attention to detail is outstanding, staff are well trained and extremely helpful and lovely to our mum. She has been surrounded by good feeling and consideration from the minute she came through the door. Cavendish Park is
quality in every way and the staff and volunteers make it a lovely home for our mum.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. We are so pleased that Cavendish Park was home from day one and it is our privilege to welcome Mum to the family.


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Review from P G (Husband of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel all aspects of the care and facilities provided are of first-class, five-star standard.
All staff from every department are very welcoming and all willing to go out of their way to support my wife and family with all aspects of care.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. At Cavendish Park, we understand how emotional the transition of moving into care can be, and we are delighted that we have been able to make that journey as stress-free as possible.


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Review from J R (Friend of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Cavendish Park on the several occasions of my visits has always been favourable. Pleasant, relaxed atmosphere in luxurious surroundings with caring and friendly staff. Good food and facilities.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review, a warm welcome always awaits at Cavendish Park.


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Review from J J (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful experience for mum - only positive comments. Very homely, good food, lovely room, wonderful staff, good activities. Mum has loved being here. Thank you for looking after her.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you so much for your review. We are so pleased that Mum is loving living with us.


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Review from E R (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving relatives to a new care home is stressful enough without worrying you are making the right decision. Having emotional and professional support from the manager, staff and customer relations manager at Cavendish Park made this move so much easier. Nothing was too much trouble. We have been made
to feel like part of the family. Thank you all for your love, hugs and support.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. It is great to hear that our vision has come to fruition and that you all already feel part of our growing Majesticare family. Welcome!


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Review from S B (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing home. The staff are so caring and patient. Nothing is too much trouble. It's in a league of its own. From the management to the staff at every level they give a warm welcome to the family and friends of their residents.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Many thanks for your review. At Cavendish Park, we are passionate about delivering the very best service to our residents and their friends and families.


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Review from H H (Daughter of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home, Dad has been welcomed with open arms, he has settled in very quickly.
The home staff are all fantastic, caring and go above and beyond to ensure Dad is happy.
Activities are varied and happen a lot which keeps everyone stimulated and happy. I would recommend Cavendish Park to
anyone.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

We are delighted to hear that you and Dad are so happy in all aspects at Cavendish Park. It has been our pleasure to welcome you all to the Majesticare family.


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Review from J D (Friend of Resident) published on 22 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely place with charming staff. We were provided with tea/coffee at no extra charge.
We were made to feel most welcome by all the staff and I'm sure my friend's daughter will be pleased.
Cavendish did well and treated our friend with great dignity.

Reply from Mel Hoskins, Customer Relationship Manager at Cavendish Park Care Home

Thank you for your review. At Cavendish Park, we constantly strive to deliver the best service in all areas, and a warm welcome awaits one and all.


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Review from Phil B (Son of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Awesome team. Amazing reception. The customer relations manager, manager and deputy manager made Mum feel at home with warmth, affection and a 'nothing too much trouble' approach. A credit to the industry and the company. The whole team already feel like family.

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Review from A P (Daughter of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day of making enquiries about my mum moving to Cavendish Park, the management has been extremely kind, understanding and helpful. All of the staff are very welcoming and it feels like one big happy family. The home is beautiful, the food is excellent and very well presented. The care
is outstanding and would not hesitate to recommend.

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Current Review Score: 10.0 (9.985)

Overview of Review Score

The Review Score of 10 (9.985) out of 10 for Cavendish Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.985 for Cavendish Park Care Home is calculated as follows: ( (200 Excellents x 5) + (3 Goods x 4) ) ÷ 203 Ratings = 4.985

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavendish Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (3)

Mel

Mel Hoskins

Job Title: General Manager

Joined: 2019

Promoted to General Manager in late 2021, Mel has over 20 years of experience in the care and hotel industry covering a variety of roles.


Mel joined the luxury care home Cavendish Park in 2016 as Customer Relationship Manager following 7 years as a Regional Customer Relationship Manager for a large care group.


Joining the team in the home commissioning phase, Mel has built wonderful relationships with the local and wider community, forming bonds and relationships that enable our residents to remain part of that community once they move to Cavendish Park. Mel is dedicated to ensuring that the home remains at the heart of the local community.


Mel understands how important moving from independent living to living in a care home is. She is kind, experienced, and compassionate in supporting new residents, their relatives, and loved ones through this emotive time.


Mel is dedicated to always providing excellent customer service, remaining empathic and professional, she is always on hand to offer support and guidance throughout the journey.


When taking time away from home, Mel is a big fan of walking, hiking, and hill-climbing. She enjoys spending time with her husband, 3 grown-up children and 2 stepdaughters.


And more than anything she loves cuddles with her beautiful hairless Russian sphynx cat, Bubba... who definitely rules the roost in the Hoskins household.


Lucy

Lucy Kemp

Job Title: Administration Services Manager

Joined: 2020

Hello, I'm Lucy.


I am the Administration Services Manager at the luxury care home Cavendish Park! I originally started as an Administrator back in June 2020.


I have worked in caring environments most of my working life – including nurseries and schools. I also have lots of experience in hospitality. Ultimately it didn’t give me the same buzz as working in care.


It was a goal of mine to join Cavendish Park for such a long time and when the time finally arose – I jumped at the chance! I feel it is very important not only to get to know residents and relatives but also your colleagues, as we spend every working day with our team. It is just lovely being part of the Cavendish Park Family.


To my surprise, I was nominated for Majesticare’s Star Awards 2023, for the Jedi Recognition Award, which is an award created by Majesticare recognising individuals who recognise the work of their fellow teammates. I was lucky enough to win the award and had the opportunity to attend the Majesticare Star Awards.


Kim

Kim Maylnn

Job Title: Lifestyle and Community Lead

Joined: 2022

Hello, I am Kim, Lifestyle and Community Lead at our wonderful Care Home, Cavendish Park!


Until now I have never worked in a care home, I trained as a nurse at the beginning of my career, and after having my two children I worked for Age UK for a total of 25 years. In 2000, I moved from South London to live in Evesham and continued to work at Age UK Warwickshire for over 8 years before moving to Rooftop Housing Association as a health and well-being Co-Ordinator, for over 13 years.


Following a restructuring within the company, I decided to look for another post, and happily, I found this job. My work experience plus lifetime skills within health promotion and the well-being field have given me the perfect balance to fit into this role.


At Cavendish Park, I currently run a series of groups and events completely open to the local community including our monthly Community Coffee Morning as well as my Singing for Wellbeing Group, Parkinson's Support Group and my Knit and Natter Group. I have built a real support network among our residents, team and Cavendish Park community.