Ruddington Manor Care Centre

Ruddington Gardens, Ruddington, Nottingham NG11 7HL
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9.2 55 Reviews
  • Ruddington Manor Care Centre, Nottingham
Welcome to Ruddington Manor; a lovely and luxurious care home located in the village of Wilford. Ruddington Manor is a purpose-built 66 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential and nursing care

Internally, the attention to detail is impressive. The high specification and décor of Ruddington Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy.

Arranged over three floors, the facilities at Ruddington Manor are exceptional, with each floor enjoying its own communal lounges and restaurants. All bedrooms boast en suite wet rooms, and there is also a spa assisted bathroom, hairdresser & nail bar. There are beautiful, mature gardens and outside seating areas at Ruddington Manor along with a terrace area to the first floor.

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Care Provided by Ruddington Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anne Mirasol (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Number of floors: 3

Funding & Fees Guide for Ruddington Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,425
    • Self-Funded Residential Dementia Care from £1,475
    • Self-Funded Nursing Care from £1,525
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,550

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,550 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Ruddington Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Ruddington Manor Care Centre Reviews (55)

Total of 55, showing 1-20
9.2

Ruddington Manor Care Centre has a Review Score of 9.2 (9.160) out of 10, based on 17 reviews in the last 2 years. Over all time Ruddington Manor Care Centre has 55 reviews.

Overall Experience

  • 44
  • 6
  • 1
  • 1
  • 3

Date Published

55
3
5
17
38

Review from A C (Wife of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been at Ruddington Manor Care Centre for 8 months and I am so pleased that we found this wonderful nursing home. For me the criteria of a home is that it should be staffed always by kind people and I feel this happens here. This includes not just the manager and carers but all the
staff be it hospitality, catering, admin, cleaning, maintenance and laundry. I feel sure that it is a happy and safe place to be. Thank you all.

Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you, for your thoughtful words and valuable feedback.


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Review from A D (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has only been at the Ruddington Manor for a few weeks but has already settled in very well. All the staff are very helpful and friendly making him feel at home from day one, the food and daily activities are excellent. There is always a nice atmosphere whenever I visit which makes it feel like
a big family rather than a care home.

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Review from Cate R (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved here after being diagnosed with terminal cancer. Sadly she only lived for 10 more days but the manager and staff gave her wonderful care. It was lovely to know she was in good hands for her last days. The atmosphere was very friendly and the staff greeted you when you were walking around.
The room was very comfortable and clean.

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Review from Sue K (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Ruddington Manor on 12th April 2024, from that day she has been cared for by both Management and staff with dignity, compassion and respect. Housekeeping and meals are of a high standard too! Most of all everyone is very friendly and helpful when you visit which makes a great atmosphere
for both residents and family. Most importantly Mum is really happy too!

Reply from Emma Hulett, Home Manager at Ruddington Manor Care Centre

Thank you Sue for this wonderful review from myself and all the team at Ruddington. It is a pleasure to look after Mum, and it is nice to see and hear she is very happy with us.


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Review from Lesley G (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was transferred to the care home at the beginning of January 2024 on end-of-life care. Mum's health improved after a few weeks, and she was able to visit the lounge and eat her meals in the dining room. The staff were all very kind and caring and respected Mum's wishes. Unfortunately, Mum's health
deteriorated, and she passed away at the end of March. The staff were all very attentive to Mum in her final days and to myself as I was there at the end. The home is modern, clean and comfortable. If I had to go into a care home, if I had a choice, I would pick Ruddington Manor.

Reply from emma hulett, Home Manager at Ruddington Manor Care Centre

Thank you for your lovely review and kind comments about the team at Ruddington Manor; I will be sure to pass these on. It was a pleasure to look after your mum.


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Review from C K (Granddaughter of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a few homes in the area, however, we decided this was the place as it felt like a real home very warm and welcoming.
My nan stayed here during her end of life which sadly was just over 3 months and during that time she was shown compassion, respect and love by all who work here. Due to her
illness and previous care history, she was a very scared and vulnerable woman and was made to feel safe instantly by those who cared for her here.
The home is truly a home, not just a place where our elder relatives go to stay. It is welcoming, clean, and enjoyable for both residents and visiting family members, the staff are not just staff but an extension of the family.
From the staff working here to the residents sitting in the reception enjoying a cuppa, cake and chat it’s a wonderful place for your loved ones.
My nan recently passed away and her time here was a real blessing.
Thank you to all, you all deserve your wings. I will truly miss and treasure the time my Nan spent here with you all.

Reply from Laura Lambert, Care Home Manager at Ruddington Manor Care Centre

Thank you for such a lovely review. It was a pleasure to care for your nan. We really appreciate your kind words, these will be shared with the team.


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Review from Maurice S (Husband of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is being very looked after here.

Reply from Tracy Johnston, Covering Manager at Ruddington Manor Care Centre

Thank you for such a wonderful review - we appreciate you taking the time to complete this on behalf of the care home.


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Review from Lydia H (Granddaughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my grandparents are currently staying in Ruddington Manor Care Centre and have been for some time. During this time, they have been well cared for, fed well, socialised well and their basic needs have been met well. Their medical needs have been met well and whenever myself or my sister have
approached staff, we have always been heard and helped. I have felt at ease knowing that my grandparents are in this facility due to the level of care that they have been given. Overall, it has been a positive and supportive experience.

Reply from Tracy Johnston, Covering Manager at Ruddington Manor Care Centre

Thank you for leaving such a lovely detailed review of the care home.
Your feedback is really appreciated.
Thank you for taking the time to review.


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Review from Carole S (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for about eight weeks. We, as a family, have been happy with Mum's care. You have made Mum's stay a happy experience; she feels you have looked after her well. The staff are really good. Nothing is too much. Thank you to all at Ruddington Manor.

Reply from Tracy Johnston, Covering Manager at Ruddington Manor Care Centre

Thank you for a lovely review.
We appreciate you taking the time to review the care home.


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Review from Graham K (Son of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum appears to be looked after very well. The carers are kind and respectful. There is a focus on rehab/improvement, which is good. The head nurse is very approachable and always has time to talk and listen to any concerns.

Reply from Tracy Johnston, Covering Manager at Ruddington Manor Care Centre

Thank you for taking the time to review - we appreciate your feedback.


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Review from Julian D (Son of Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Just a thought on food - consider most/all residents have dentures - skin on fruit and any hard food is a problem.

Reply from Dawn Collett, Commissioning Director at Ruddington Manor Care Centre

Thank you for taking the time to write a review. We will certainly take note of your comment as we agree this is important.


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Review from Paul R (Son of Resident) published on 28 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am unable to review this place without breaking the policy content standards.
It was a joke from start to finish. I would feel better if he was on the asylum seekers' barge. I hope others are not fooled by the place.

Reply from Dawn Collett, Commissioning Director at Ruddington Manor Care Centre

Thank you for your comment which comes at the end of a long history of discussions. You are of course entitled to your opinion - which is not however shared by the regulator, the local authority, the NHS and most importantly our residents.


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Review from M R (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Clean, wide corridors. If that is all you want from a care home, then this may be the place for you. However, I do not recommend this place if you want even basic, person-centred care that can be relied on. Staff focus on tasks, rather than care. I have never seen a member of staff just spending time
with a resident or having a chat, yet I have seen them sat in the lounge doing nothing. There is no "team" approach. Staff work on the basis of "that's not my job" instead of, "it's everybody's job". Communication is poor and cannot be relied on. I have the same conversations over and over again. The care plans I saw were poorly written and there was little evidence that staff read them and certainly did not act on them consistently. If I asked for even basic care tasks to happen e.g. personal hygiene, I was made to feel like a nuisance. The culture which comes from senior managers is one of "accept poor standards or leave!"

Reply from Dawn Collett, Commissioning Director at Ruddington Manor Care Centre

Thank you for taking the time to bring your experience to our attention as we take all feedback very seriously. I am deeply sorry your experience was so negative especially as your relative lived in the home for such a long period of time. The team at the home will be disappointed to read your comments as I know they had a good relationship with your relative during the years he lived in the home. Unfortunately, there are times when a person’s needs change and they can no longer be safely cared for in a particular setting, despite all efforts. This was the situation with your relative and I know the team and the relevant authorities worked closely to support you during this difficult time. Once again, we are very sorry that you feel the experience did not meet your expectations and we wish your relative and you well.


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Review from Jill W (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my mum receives. Staff are very caring and supportive.

Reply from Alexandra Fairhurst, Commissioning Manager at Ruddington Manor Care Centre

Thank you for taking the time to write this lovely review, it is appreciated and I will pass it onto the team.


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Review from M B (Friend of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was a resident at Ruddington Manor for almost five years. Her move to be in full-time care was a big decision, as she was always an independent lady. What a very good decision that turned out to be. She settled well and really became part of the family, Ruddington Manor was her home. All staff
have been extremely caring. At the end of her long life, they showed huge kindness and there was a genuine fondness, it was mutual. Thank you.

Reply from Alexandra Fairhurst, Commissioning Manager at Ruddington Manor Care Centre

Thank you for taking the time to write this lovely review, it is appreciated and I will pass it onto the team.


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Review from S E (Daughter of Resident) published on 23 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mum became a resident of Ruddington Manor Care Centre last July, her health and wellbeing have improved significantly. Overall, we are very happy with the care and service she has received.

Reply from Alexandra Fairhurst, Commissioning Manager at Ruddington Manor Care Centre

Thank you for taking the time to write this lovely review, it is appreciated and I will pass it onto the team.


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Review from C M (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was in this care home for ten days. Safeguarding concerns. The name on her door wasn't changed. I was told inappropriate information in reception about my mum. The ambulance crew also made a complaint. I complained to the home and the care commission. I am relieved to see the latest inspection
is required improvement. The home admitted my mother. Couldn't get a drink because she couldn't walk to where they had left the water! Terrible, terrible place.

Reply from Dawn Collett, Commissioning Director at Ruddington Manor Care Centre

I am deeply sorry you feel this way and have had such a negative experience. I understand your mother was very frail and poorly during the short time she spent at the home. The management team have responded to your written complaint, in line with the company complaints procedure. Your comments have been noted, where required lessons have been learned and changes put in place where appropriate. Again, I can only apologise for your experience and please accept my sincere condolences.


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Review from A H (Daughter of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the carers, nurses, OT, Physio, Housekeepers and Reception staff at Ruddington Manor Care Home. The care received on the pathway 3 floor was second to none. My mother was well cared for and the staff were professional, kind and caring to an Alzheimer's resident with challenging behaviour.
Thank you for all your support.

Reply from Laura Lambert, Care Home Manager at Ruddington Manor Care Centre

Thank you ever so much for such a lovely review. It was our pleasure to look after your mum for the duration of her stay at Ruddington Manor. I have shared your review with the team as it is greatly appreciated. All the best in the future, Laura and the team at Ruddington Manor Care Centre.


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Review from Kerry F (Daughter of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank the manager and her staff for the loving care and attention shown to my late mum during her 14 months stay at Ruddington Manor Care Centre. It was a very difficult time watching mum decline especially during the final week of her life. I felt included in all decisions about mums
needs and fully supported by everyone. Thank you.
As she came to the end of her life, I witnessed exceptional care being shown not only to mum but to us as a family. The environment is lovely with an outstanding level of cleanliness. Mum loved the food, and it became towards the end her greatest pleasure. I would also like to thank mums designated GP who visited and assessed mum regularly and built up a lovely relationship with her. Mum's GP also rang me after mum had passed away to see how I was coping which was lovely. Communication between staff could be improved at times specifically linked to changes in the main family contact process when I was taking a much-needed holiday.

Reply from Laura Lambert, Care Home Manager at Ruddington Manor Care Centre

Kerry, I would really like to thank you and your family, personally, for taking the time to send this review for Ruddington Manor Care Centre. It was a pleasure to be able to provide care for your mum, she is greatly missed by all. The team and I really appreciate your feedback, thank you. All the best in the future.


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Review from Lynne B (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Dad was in rehabilitation from April to June.
Although the home looks beautiful there were a lot of underlining problems, mainly with staff shortages. This meant residents were left to wander around.
Whilst on visits as a family we bought up issues that had been missed by the care staff regarding
other residents' safety and dignity which were then dealt with. Perhaps if they spent more time caring for the residents and less time chatting together a lot of these issues would have been avoided.
Cleanliness on the surface was good but we had to complain several times about dad's room smelling of urine. This was actioned by the manager but the problem kept reoccurring.
Clothes went missing despite our request that we would do dad's laundry.
Dad was always thirsty, I don't believe enough drinks were offered. His inability to get a drink for himself left him dependent on them.
Two areas where I would congratulate Ruddington Manor are the quality of the Physio team and the food provided.

Reply from Laura Lambert, Care Home Manager at Ruddington Manor Care Centre

Thank you for taking the time to bring your experience to our attention. Our aim is to provide the best possible care to residents who live with us, whether on a permanent basis or to those who have a short stay on the community supported by the NHS. We do take any concerns very seriously and learn from any issues raised. Once again we are very sorry that your experience did not fully meet your expectations. However, we will pass your positive comments onto the Physiotherapists and chefs.


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Current Review Score: 9.2 (9.160)

Overview of Review Score

The Review Score of 9.2 (9.160) out of 10 for Ruddington Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.160 for Ruddington Manor Care Centre is calculated as follows: ( (108 Excellents x 5) + (59 Goods x 4) + (7 Satisfactorys x 3) + (9 Poors x 2) + (17 Very Poors x 1) ) ÷ 200 Ratings = 4.16

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ruddington Manor Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Reanne

Reanne Machin

Job Title: Deputy Manager

Before my promotion to Deputy Manager, I started working at Ruddington Manor as Head of Residential Care in 2021, this was following a few years as a Senior Care Assistant for those living in Residential Dementia care. I found myself working in a Dementia Specialist Nursing Home whilst at University studying Health and Social Care, I found a passion for elderly care and have gradually progressed within the industry.


Whilst New Care has supported me in completing my Level 5 in Leadership and Management within Health and Social Care, I was initially drawn to the home by the warm atmosphere. Our team realize the company values daily and naturally builds such meaningful relationships with those in our care, and their loved ones, that it is easy to be proud of what we do and enjoy coming to Ruddington Manor each day.


Ellen

Ellen Robinson

Job Title: Home Trainer

Having worked for New Care for 7 years I feel that from the very beginning I knew I had made the right decision to become an employee at New Care. As New Care have in-house trainers in all of their homes this is a great advantage to the care industry as there are always opportunities for all staff members to learn new things and career development within the home gaining support and guidance from the manager and home trainer. I aim to provide top-quality training to all staff, by doing this allows staff to provide top-quality care to the residents.


Frequently Asked Questions about Ruddington Manor Care Centre

What types of Care is Ruddington Manor Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ruddington Manor Care Centre provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ruddington Manor Care Centre have?

There are 66 Single Rooms.

What are the Facilities & Services at Ruddington Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruddington Manor Care Centre to the centre of Nottingham?

2.5 mile(s) as the crow flies, distance by road may be significantly further.