Worthington Lake Care Home

Worthington Lake, Chorley Road, Worthington Standish, Wigan WN1 2XN
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9.9 56 Reviews
  • Worthington Lake Care Home, Wigan
Worthington Lake is a new purpose-built, accredited Dementia care home in Wigan. Set within the beautiful Lancashire countryside, the home is tailored to state-of-the-art dementia care, both in design and culture.

Worthington Lake Care home encourages residents to retain independence through involvement in day to day activities. So, whether it’s access to the secure outdoor sensory spaces or supervised involvement in the kitchen facilities, where residents can prepare food, the staff ensure every resident is free to live life to its fullest.

The extensive range of features and services is what sets Worthington Lake apart. The open-plan central hub provides easy access to a number of areas, such as the tea room, dining room with terrace and private patios. And with hair salon visits, farmers' markets and gardening on the agenda, there is a wide range of activities for residents to enjoy.

Designed and built to offer bespoke and specialised dementia care the 32-bed home will offer dementia care that is truly bespoke. The care home’s layout and design has been guided by the most forward-thinking research in dementia care to allow individuals the freedom and confidence to use all abilities to the fullest extent in a safe, secure and enabling environment.

Key to the overall ethos is the home from home principle. In a layout specifically considered to help those with short-term memory loss, there are no out of bounds areas. Individuals are encouraged to follow a path and create own space - personal identity isn’t left at the front door, it’s encouraged to flourish.

Founded in 1997, Millennium Care UK Ltd is a family-owned care home group specialising in dementia, nursing, residential and respite care.

Care Provided by Worthington Lake Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kim Jones (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Contact the home to arrange a viewing


  • Parking
  • Car park at building


Worthington Lake Care Home Reviews (56)

Total of 56, showing 1-20
9.9

Worthington Lake Care Home has a Review Score of 9.9 (9.901) out of 10, based on 17 reviews in the last 2 years. Over all time Worthington Lake Care Home has 56 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Very nice location. Staff are very friendly and helpful. Every where is clean, food is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything here for Mum and Dad.

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Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and support, not just for my mum, but that consideration extending to her family too. Always keeping us informed. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Our friend, a window and an only child with no children or siblings, sadly developed Alzheimer's disease. She asked me to be her support and power of attorney along with her cousin and her son who live in Durham. She was asked but didn't wish to move to Durham. I was asked to choose a home in Wigan.
Worthington Lake was my choice and the family agreed. She had lived there nearly four years. The management were amazing and she had the best life possible with her new 'family'. A beautiful and amazing home.

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Overall Experience  Overall Experience 5.0 out of 5

We feel that our relative is safe and secure in the friendly, reassuring atmosphere created within the setting. Although our relative can sometimes be challenging, she is treated with the utmost respect. Staff are excellent, friendly and sympathetic to house guest's individual needs, to which they cater
for in a caring and loving way.

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Overall Experience  Overall Experience 5.0 out of 5

Mum's been in the home for now 6 months and has settled in amazingly well. All the staff are wonderful and welcoming. Communication is good if there are any issues. We are extremely happy that Mum is both safe and happy in her new home.

Reply from Kim Jones, Registered Manager at Worthington Lake Care Home

Thank you for your review, we are so pleased your mum is happy in her new home.


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Overall Experience  Overall Experience 5.0 out of 5

I regularly visit a resident here, and each time I have been I have found Worthington Lake care home to feel warm and welcoming. It doesn't have the feel of a typical care home it feels more like a home away from home or a 5* hotel. The meals are homemade each day and include lots of variety. The staff
are friendly and warm and are happy and smiling which is really nice to see. Residents are smartly dressed and the home itself is very clean. I was impressed by the activity schedule and the number of trips out for residents in their own minibus. I would highly recommend this care home.

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Overall Experience  Overall Experience 5.0 out of 5

Outstanding care home with lovely staff. Very caring of mum and attentive to her needs. Excellent personal care - thoroughly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

I am so glad we chose Worthington Lake for Mum's twilight years. Due to her dementia, she may not always want to be there but it is comforting to know she is safe and looked after so well. Mum loves all the staff who treat her as their family. The staff are all super friendly and approachable. With
beautifully decorated rooms, you can make you own and in a beautiful setting around the lake, where they walk round often. I would not hesitate to recommend Worthington Lake. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The care given to my uncle during his stay has been wonderful. The care home is so welcoming and staff are friendly to all visitors. My uncle is settled at Worthington Lake Care Home and we never thought that would be possible. I love seeing all the events and photos on social media too. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, staff very friendly and helpful. My brother-in-law is well cared for. Staff very supportive to both service users and family. When you arrive in the home it is like a five star hotel.

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Overall Experience  Overall Experience 5.0 out of 5

Very good understanding of the needs of the residents as well as of the visitors.

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Overall Experience  Overall Experience 4.0 out of 5

Mum is very well looked after in nice surroundings. Always something going on and happening activities-wise. Food and drink is very very good with an ever-changing menu. Staff and management in Worthington Lake are very professional and caring with all residents. In conclusion, I would recommend Worthington
Lake as an ideal care home.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Worthington Lake for almost a year now and I have nothing but praise for the home and staff. They are always so very kind, caring, attentive and cheerful and treat my father with dignity and respect. In addition, the facilities are exceptional, and the home is modern,
spotlessly clean and above all homely. My father has a spacious ensuite bedroom which is always clean and tidy when I visit. The food is home-cooked and very appetising and my father especially likes the mid-morning and afternoon sweet and savoury treats. He also enjoys participating in activities such as trips out for lunch or listening to musical performances on the piano. I feel my father is being very well cared for at Worthington Lake and would have no hesitation recommending the home to friends and family if they needed similar care or treatment. All in all an exceptionally well-run home.

Reply from kim jones, Registered Manager at Worthington Lake Care Home

Thank you for your review, we love having your father as part of our Worthington Lake family, I will pass on your kind words to our staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Family and friends are always welcomed by the staff and management when visiting. Any questions answered and concerns about health within a professional manner. The staff deal with residents with kindness, care and dignity. Meals and other daily treats are presented well and look very tempting. Activities
are well arranged including outings at different times and places. Quiet piano performances produce relaxation or alternatively a good sing-along.

Reply from Kim Jones, Registered Manager at Worthington Lake Care Home

Thank you for taking the time to review Worthington Lake we are delighted with your kind words. I will pass these on to our team.


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Overall Experience  Overall Experience 5.0 out of 5

The quality of care provided at Worthington Lake is outstanding. The staff know the residents extremely well and there is a desire to ensure they feel at home, are well cared for and enjoy life. Residents are encouraged to take part in activities inside and outside the home, such as swimming, ice skating,
and music groups. The home has excellent facilities and is set in beautiful surroundings, while my dad's room is very clean, spacious and homely. The food is excellent quality with a roast and buffet on Sunday dishes included on the menu for certain residents and a special cake made by one of the residents. We have noticed a considerable improvement in my dad's mental and physical health since he moved in, which is entirely down to the care and commitment of the wonderful staff who go above and beyond to ensure his needs are met. Heartfelt thanks to everyone for improving my dad's quality of life; although it was a difficult decision to move him out of his own home, it's the best one we could have made.

Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for leaving us a review! We're so pleased your dad has greatly improved since joining us here at Worthington Lake. He is an absolute pleasure to care for. Your feedback is so important to us here at Worthington Lake, and your kind words will be passed on to our dedicated team.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent home from home for our mum. The quality of care for each individual is amazing; staff know the residents well and go above and beyond to meet individual needs. The home is spotless, the food is good quality and varied and day to day activities reflect life as it could/would have been at
home. There are regular trips out, e.g. Sea Life Centre, walks around the lake, lunch in a local pub, visit to Haigh Hall, shopping trips, Valentine's dance in the church hall as well as something happening every day in the home. We love the relationships with a local nursery, music group, etc. Residents spend lots of time outdoors: Mum loved the gardening! There’s always something to look forward to, always a celebration. We can’t thank the staff enough for their individual and personal care and commitment and would recommend Worthington Lake Care Home to everyone.
Thank you for everything that you do. You are an amazing group of people who make a real difference!

Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for leaving us a review! We're so pleased that you are happy with the standard of care here at Worthington Lake and the activities and trips out. Your positive feedback has been passed on to our dedicated team!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Worthington Lake Care Home for about eighteen months now but every time I visit I am still reminded of just what an excellent choice we made for her. Apart from being a beautiful care home in a beautiful location the main thing really is the excellent level of care provided to my
mum by the most dedicated, professional and caring people I could ever have hoped for. Thank you all so much.

Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for leaving a review. We're so pleased you are happy with Worthington Lake Care Home and the standard of care we provide here. Your positive feedback has been passed on to our dedicated team!


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Worthington Lake Care Home in October 2021 along with my Dad, they were not coping at home with Mum's dementia and Dad's deteriorating health - sadly Mum is now there on her own, but the care she received through the difficult time of losing Dad and ongoing care she receives is amazing.
Worthington Lakes is a beautiful care home, well designed with a modern, clean and spacious layout, the rooms are large and provide everything Mum needs. The staff are so helpful, knowledgeable and caring, it is very reassuring knowing that Mum is so well looked after. Mum has not looked so well for years, she loves the position of her room as she can see everyone coming and going, and most importantly feels safe and secure - thank you everyone at Worthington Lake Care Home.

Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for leaving us a review! We are so pleased you are happy with the standard of care provided for your lovely mum. It's fantastic to hear that your mum has flourished at Worthington Lake and is enjoying her time and company in the home. Your positive feedback has been passed on to our dedicated team!


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Overall Experience  Overall Experience 5.0 out of 5

My mum recently went into Worthington Lake Care Home unwell with dementia and not eating and drinking as she should. Staff at Worthington have now got her eating and drinking and with all the activities they are making/bringing out in her the best she can be. I cannot thank the staff enough for the
care and quality of life they have given to her.

Reply from Kim Jones, Home Manager at Worthington Lake Care Home

Thank you for your kind words. We're so pleased your mum has settled in well and has improved since joining us here at Worthington Lake. Your positive feedback has been passed on to our dedicated team!


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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Worthington Lake Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Worthington Lake Care Home is calculated as follows: ( (185 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Worthington Lake Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Kim

Kim Jones

Job Title: Registered Manager

Joined: 2020

Kim has worked in dementia care for over 20 years, in various settings and roles. She initially started as a Domestic Assistant and worked her way up to achieve her first Registered Manager post back in 2015. Her focus is to always ensure the care provided by herself and her team is person-centred and promotes a full, meaningful and active life, in which activities and engagement play a significant role.


Frequently Asked Questions about Worthington Lake Care Home

What types of Care is Worthington Lake Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Worthington Lake Care Home provide?

Palliative Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Worthington Lake Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Worthington Lake Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Worthington Lake Care Home to the centre of Wigan?

3.2 mile(s) as the crow flies, distance by road may be significantly further.