Worthington Lake Care Home

Worthington Lake, Chorley Road, Worthington Standish, Wigan WN1 2XN
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9.9 56 Reviews
  • Worthington Lake Care Home, Wigan
Worthington Lake is a new purpose-built, accredited Dementia care home in Wigan. Set within the beautiful Lancashire countryside, the home is tailored to state-of-the-art dementia care, both in design and culture.

Worthington Lake Care home encourages residents to retain independence through involvement in day to day activities. So, whether it’s access to the secure outdoor sensory spaces or supervised involvement in the kitchen facilities, where residents can prepare food, the staff ensure every resident is free to live life to its fullest.

The extensive range of features and services is what sets Worthington Lake apart. The open-plan central hub provides easy access to a number of areas, such as the tea room, dining room with terrace and private patios. And with hair salon visits, farmers' markets and gardening on the agenda, there is a wide range of activities for residents to enjoy.

Designed and built to offer bespoke and specialised dementia care the 32-bed home will offer dementia care that is truly bespoke. The care home’s layout and design has been guided by the most forward-thinking research in dementia care to allow individuals the freedom and confidence to use all abilities to the fullest extent in a safe, secure and enabling environment.

Key to the overall ethos is the home from home principle. In a layout specifically considered to help those with short-term memory loss, there are no out of bounds areas. Individuals are encouraged to follow a path and create own space - personal identity isn’t left at the front door, it’s encouraged to flourish.

Founded in 1997, Millennium Care UK Ltd is a family-owned care home group specialising in dementia, nursing, residential and respite care.

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Care Provided by Worthington Lake Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kim Jones (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (34)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 2

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Contact the home to arrange a viewing


  • Parking

  • Car park at building


Worthington Lake Care Home Reviews (56)

Total of 56, showing 41-56
9.9

Worthington Lake Care Home has a Review Score of 9.9 (9.901) out of 10, based on 17 reviews in the last 2 years. Over all time Worthington Lake Care Home has 56 reviews.

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Date Published

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Review from Michelle (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a huge thank you to everyone at Worthington for making my 50th Birthday surprise amazingly fabulous. Having the chance to have a leisurely lunch with my Dad safely, after all this time, was the best present ever, it meant the world to me. Your kindness and thoughtfulness will
never be forgotten. Thank you for everything you do, each and every day, all the staff make all your residents feel loved and special.

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Review from Carolyn S (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Worthington lakes for 6 weeks respite while waiting to move closer to home. It was difficult not to be able to settle her in, due to covid restrictions but we were reassured by how warm and capable the lady who took Mum in was. Since then, they have patiently taken our (many) calls and have
posted pictures on Facebook of Mum and the other residents enjoying activities. Also, my sister, our named visitor, has been made very welcome in nice surroundings. I expected to be worried that my mum was in a home but my worries proved unfounded as Mum seems happy and content.

Reply from Cherelle McClafferty, Marketing & PR Executive at Worthington Lake Care Home

Thank you so much, Carolyn, for such a lovely review! Very happy to hear that you are no longer worried about your mum. She is definitely enjoying her time with us and it's a pleasure to have her with us here at Worthington Lake.


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Review from Lesley B (Sister of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unable to visit my brother, I have followed the activities of Worthington Lakes on Facebook. I think the staff have gone above and beyond to make a wonderful Christmas for their residents. The staff have been remarkable in entertaining and involving their residents, the decorations look great and the
food so good. I have just spent my first ever Christmas alone because of the virus and I have felt quite envious of my brother having all this wonderful care and attention. Well done and a huge thank you to all the staff.

Reply from Cherelle McClafferty, Marketing & PR Executive at Worthington Lake Care Home

Hi Lesley, thank you so much for your kind words; we are very happy to have your brother as part of our Worthington Lake family and we definitely put a lot of work into making Christmas wonderful for our residents, especially this year! We look forward to when we can open our doors once again and invite families in and you will be able to enjoy the festivities with us.


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Review from Phillip B (Son of Resident) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Worthington Lake since Sept 2019. It was a big step for him but he was unable to cope at home on his own anymore. The surroundings, staff and care provided are way above any other care homes we visited in the area. It is comforting to know he is being well cared for.

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Review from Sue H (Daughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident in this care home, and I can not praise the home or the staff enough for the care that my mum is receiving.
Staff are all fully trained in dementia care and treat my mum with patience, dignity and respect.
The owner is a very caring individual and strives to put the
needs of the residents at the forefront, and welcomes any feedback from families.
I feel that I can live my life knowing that my mum is well cared for.
The food is prepared freshly, and cakes are baked daily.
Any visitor is treated as part of the family and even having a spot of lunch with my mum when I visit is not a problem.
I would recommend this care home as being one of the best in the area.

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Review from Colin M (Son of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mum to Worthington Lake last November from another care home in the area because she was unsettled there. It took a while for her to accept her new situation, but thanks to the very friendly and attentive staff, she is now settling in. Worthington Lake is very modern, beautifully decorated
and furnished throughout, and in a wonderful location by the lake. The atmosphere in the home is noticeably very lively, and they have regular activities to keep the residents happy and entertained. The management and staff are clearly doing a first-class job.

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Review from Lisa O (Great-granddaughter of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, welcoming atmosphere from all staff at Worthington Lake. I am very pleased with the service provided and have highly recommended to others that I know. Thank you to all at Worthington Lake.

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Review from Emma O (Niece of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been to the home, friendly staff and lovely environment. My auntie is treated really well by all the staff and loves staying here.

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Review from Susan H (Daughter of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend this amazing care home, fabulous standards, extremely modern and homely. Extremely clean, well laid out. The staff are all wonderful showing great care and respect to the residents. Thinking outside the box of conventional care homes, always made to feel welcome and at home as
a visitor, no restrictions and nothing too much trouble. Thank you Worthington Lake for all you have done for my mum.

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Review from James B (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased I selected this facility. I have been met with compassion and understanding since moving my elderly Dad in.
Right from initial enquiry through to getting him settled, the staff have been outstanding, their care, good humour, passion for work and understanding has been amazing as
I look after my father in this difficult stage of his life.

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Review from Nicola B (Daughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is currently a resident here at Worthington Lake Care Home, the staff that look after him are excellent, and both myself and the rest of his family are relieved to know that he is now being cared for the way he deserves to be.
The home is beautiful, friendly and welcoming. I would
not hesitate but to recommend this to anybody currently looking for somewhere special to care for their relatives, when they are unable to live alone, being a nurse myself, I can appreciate the standard that is being achieved at this care home.

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Review from Mrs A (Daughter of Resident) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Worthington Lake was recommended to me by a friend and I am so glad she did. The individual care and consideration given by all staff to all residents are second to none. My mum is so much happier and settled now and that means I am happier too. I enjoy my visits as I am always made to feel so welcome
at any time. The home itself is light, airy and spacious with a good connection to the outdoors from lots of large windows to experience the wonderful setting, even in the winter months. The rooms are extremely clean, comfortable and relaxing, all having large and well equipped en-suite bathrooms.
I would most certainly recommend Workington Lake to anyone who wants peace of mind that their loved one is being cared for to the very highest standards.

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Review from M D (Niece of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since viewing Worthington Lakes prior to its opening and upon each visit since, I've been nothing less than 100% impressed with all staff, their attitude, their ability to settle new residents and their genuine care and consideration to both residents and their respective families. I feel the setting
and the concept and the quality of staff all display all the hallmarks of an outstanding facility for people with dementia. I think, having visited other facilities, Worthington Lake is the gold standard other homes should look to emulate.

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Review from S R (Niece of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am forever grateful to an online social networking service for highlighting this wonderful home to me. The bespoke build design and model of care for dementia puts the house-member at the centre of their own care. All staff demonstrate a genuine commitment and interest in the well being of all. The
care given I rate as outstanding. Open visiting facilitates work commitments. Activities, both physical and mental, are engaging for all. I noticed a significant improvement in well-being after one week. What a wonderful model for care. I hope the rest of the World takes note - this is how it should be done. Congratulations to you all - you superstars. Keep up the research and thank you.

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Review from S F (Stepdaughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our step-mum was admitted into Worthington Lake Care Home in August 2019. On entering the home, we were greeted with a very relaxed atmosphere, very clean and rooms very comfortable and adapted to all residents' needs with everything to hand.
My step-mum settled in straight away, which meant a lot
to me to see her happy. The staff are all very friendly and come across very professional and nothing is too much trouble for them. I would definitely recommend Worthington Lake Care Home and recommend to have a visit to see for yourself.

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Review from Audrey O (Friend of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the home, cleanliness, brightness, staff and the great care given to everyone.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Worthington Lake Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for Worthington Lake Care Home is calculated as follows: ( (185 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Worthington Lake Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Kim

Kim Jones

Job Title: Registered Manager

Joined: 2020

Kim has worked in dementia care for over 20 years, in various settings and roles. She initially started as a Domestic Assistant and worked her way up to achieve her first Registered Manager post back in 2015. Her focus is to always ensure the care provided by herself and her team is person-centred and promotes a full, meaningful and active life, in which activities and engagement play a significant role.