Penrose Court Care Home

Delius Road, Biggleswade SG18 8UA
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9.8 63 Reviews
  • Penrose Court Care Home, Biggleswade
Penrose Court is a luxury care home situated in the charming market town of Biggleswade, offering tailored, high-quality care for older individuals.

This welcoming home provides a range of services, including residential, dementia, respite, and nursing care, all delivered in a comfortable, homelike setting.

The compassionate staff are committed to delivering the best care and support to each resident.

Penrose Court provides a wide range of engaging activities tailored to the varied interests and preferences of its residents, fostering both mental and physical well-being.

The kitchen team prepares fresh, nutritious and delicious meals, catering to individual dietary requirements to ensure every resident enjoys a healthy and satisfying dining experience.

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Care Provided by Penrose Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mary Tolladay (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (61)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Last Refurbishment: 2018
    • Number of floors: 3

Funding & Fees Guide for Penrose Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,567
    • Self-Funded Residential Dementia Care from £1,763
    • Self-Funded Nursing Care from £1,864
    • Self-Funded Nursing Dementia Care from £1,763
    • RESPITE Self-Funded Residential Care from £1,567
    • RESPITE Self-Funded Residential Dementia Care from £1,763
    • RESPITE Self-Funded Nursing Care from £1,864
    • RESPITE Self-Funded Nursing Dementia Care from £1,864
  • (these prices are only a guideline, please contact Penrose Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking including disabled parking available.


Penrose Court Care Home Reviews (63)

Total of 63, showing 1-20
9.8

Penrose Court Care Home has a Review Score of 9.8 (9.786) out of 10, based on 38 reviews in the last 2 years. Over all time Penrose Court Care Home has 63 reviews.

Overall Experience

  • 51
  • 10
  • 2
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Date Published

63
10
22
38
25

Review from C B (Daughter-in-law of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law has the best care given to her by all the staff! They are kind, compassionate reliable trusted always courteous and polite. It feels like one big family and the relatives are cared for as much as mother-in-law is . The manager is just amazing as is the assist manager and that filters down
to all the staff.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride in caring for your loved one ensuring that they are supported and treated with dignity and respect. We welcome and encourage families and friends to be a part of Penrose Court family and to play an active part in their loved ones care.


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Review from L S (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Penrose Court Care Home doesn't restrict its care just to the residents but extends to the whole family too.
We are encouraged to join in activities and to get to know the staff within the home.
The staff listen to the family's wishes and concerns, and acts upon them ensuring full care is delivered
to every individual resident.
The meals are varied, plentiful and nutritious.
A varied entertainment programme is available every week with visits from dogs to ponies and owls.
Singing and Pilates exercise classes are also included in the programme.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you so much for sharing your experience and we are very fortunate to have a very kind and dedicated team who take great pride in caring for your loved one ensuring that they are supported and treated with dignity and respect. We welcome and encourage families and friends to be a part of Penrose Court family and to play an active part in their loved one's care.


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Review from R T (Husband of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a major operation on an ankle and was bed bound for five weeks, followed by limited mobility in a leg plaster cast. During the time she was in Penrose Court Care Home she received exemplary care and attention. I was also made very welcome during my visits. Her room was roomy with an excellent
television and brighter windows, with a view of the ever-changing neighbourhood. She is now home but if ever she needed to go to a care home for respite and the like, I would have no hesitation going back to Penrose Court.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you so much for taking the time to complete a review and we are delighted that your wife is settled back home. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience from the outset and thereafter.


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Review from G A (Respite Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for wonderful comments. Hope you are doing well at home and you are welcome for a coffee/tea any time.


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Review from Ian M (Son of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Penrose Court for a little over two years now. He is very happy and very settled. We spent Christmas Day with Dad at the home, also having a Christmas dinner. The table was set in the celebration room as there were six of us. It was set beautifully. The food was fantastic and the
staff were perfect. It was a lovely experience. We couldn't thank the staff enough.

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Review from J S (Wife of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into care after his dementia became too difficult to manage safely at home. It was easy to choose Penrose Court Care Home as we had personal family experience of the excellent care and management. He seems settled and mostly content. He takes part in the singing and music activities
and likes to dance

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments. Will share with the team.


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Review from Brian G (Brother of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, who suffers from dementia, entered Penrose Court in April 2024 and quickly settled in due to the welcoming care shown to her by the staff.
The staff are friendly, caring and although busy do their best for their residents. They keep us well informed of any issues which are usually quickly
resolved. We find all the staff very approachable.
Residents are encouraged to participate in the various activities, which are organised each week.
The Penrose Court Christmas party was the highlight of numerous activities put on for all the residents. It pleased us to see my sister stimulated and joining in as best she could.
Christmas Day the dining room and tables were beautifully decorated for the residents' Christmas dinner.
We are very pleased with the care provided for my sister and have no hesitation in recommending Penrose Court.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and it is lovely to see her settling in well.


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Review from C W (Niece of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I live some distance from my aunt, so I am unable to visit as often as I'd like! On the last two occasions, her trolley tray looked unclean, and she said she had not had a shower for some time, owing to the fact that there is only one hoist in the home. She could not recall when her hair was last washed.
I mentioned this to reception, and they booked her a salon appointment - surely, her hair being washed should be during a shower!

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your comments and it is disappointing to see the above area of concerns, which we continue to address. Please be reassured that we have more than one hoist in the home and we continue to review our care and equipment we have at Penrose Court. Please feel free to come and discuss any concerns when you visit at Penrose Court.


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Review from Linda B (Sister of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was transferred to Penrose from the hospital on October 10th. We had no idea how poorly she was until her GP informed us on Monday 14th October her condition deteriorated and she would be having end-of-life care. The staff were very kind and sympathetic and for her remaining days cared for
her with compassion ensuring her surroundings were calm and serene. They showed such love towards us when we visited. We will be forever grateful.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words and sending our best wishes to you and all your family.


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Review from Janette H (Daughter of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother initially went to Penrose Court for respite care, but her needs required her to stay permanently.

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Review from Marisa H (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic care home, efficiently run by a very organised & and extremely caring group of staff.
From our initial impromptu visit to browse the facilities through to the completion of 3 weeks of Respite care for Mum, we as a family could not have asked for more.
The Care Home Manager extended
us a very warm welcome upon arrival and arranged for us to be shown to Mum's room on the first floor. The home itself is beautifully decorated, with very spacious areas with an array of lounge & dining rooms, a hair salon, a cinema, an open plan soft seating area & beautiful outdoor spaces for the residents to enjoy. The attentive & genuinely caring staff helped Mum feel comfortable & at ease throughout her stay, treating her with the utmost respect & compassion. Mum made use of the hair salon facilities during her stay & was thrilled with her haircut, stating it was the best she'd ever had. Daily enrichment activities were arranged so no time for boredom. An amazing time was had thank you!

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your beautiful words, we will share this with the team. I Hope Mum and Dad are doing well and remember the open invite for them to pop in.


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Review from I H (Respite Resident) assisted by family/friend published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very warm welcome through to the kind farewells, Penrose Court were outstanding. An amazing team of people on both residential and nursing units. Would highly recommend it. Used in this instance for respite but would not hesitate going back. A true example of how a care facility should operate.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words and hope you are all well. Will share this with the team.


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Review from K B (Son of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Penrose Court were attentive and compassionate in their care for my father. As a specialist dementia facility, they also helped us to understand my father's condition and how better to handle it. They helped us to deal with a very difficult situation and this extended to dealing with his death too.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words, hope you and your family are keeping as well as you can at this difficult time.


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Review from Rachel R (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad needed respite care following being in hospital for 6 weeks before returning to his flat. The staff were great with my dad as it was more that wanted him to have respite so he may have been reluctant at times. The rooms were lovely too with an ensuite shower facility.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we hope your dad has settle well back at home. Will share your lovely comments with all the staff.


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Review from John M (Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had nothing but civility and kindness shown to me since I moved in and when my wife died treated with great sympathy.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will share them with the team.


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Review from R B (Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional, caring and professional care for three weeks following long hospitalisation and emergency surgery. The room was arranged in less than 24 hours, reassuring welcome and informative induction to new surroundings, from all staff. Excellent room facilities, including well-equipped wet room,
good wifi, plentiful and frequent refreshments. Quiet environment and privacy, requests respectfully observed. A modern stimulating location with a well-maintained garden area, seating and safe varied paths. An excellent location for respite care, thank you.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful comments and we hope your recovery continues with good health.


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Review from Annette F (Friend of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very well situated with easy access to cafe and shops for residents able to take advantage of. Light, airy building, calm, relaxed atmosphere. Very friendly, caring staff. Well-appointed rooms with the freedom to embellish individually. Communal areas are beautifully maintained (double cloths
on tables!) Comfortable seating. Music and activities are good, inclusive with words displayed. The dementia unit shows no obvious distress from any resident, one taking advantage of the garden and another of the cafe area - set up to emulate the real thing. The nursery was particularly impressive.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely words, we are trying to change our environment to improve the residents' experience so we are delighted it's having that impact.


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Review from L D (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had the best care. Nothing is too much trouble. We enjoy a laugh with all the staff. On Sundays, my sister and I have a fab lunch with Mum and the other residents.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your wonderful comments, and we so please your enjoy your meal time every Sunday.


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Review from Gladys R (Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am quite content here. I only have to ask one of the staff for something and it is done. Well done.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank your lovely comments and we will continue to get feedback so we can continue to improve all the time.


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Review from C B (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff. Nice to have a laugh with everyone. On Sundays, we have lunch with Mum which she loves. Mum gets fantastic care. All her medical needs are met. Doctor on call.

Reply from Mary Tolladay, Manager at Penrose Court Care Home

Thank you for your lovely comments and we will happily share them with the team.


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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Penrose Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Penrose Court Care Home is calculated as follows: ( (366 Excellents x 5) + (64 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 444 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Penrose Court Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

7 Bed Vacancies

posted 31 Mar 2025

Please do get in touch to discuss your care arrangements and to arrange a tour.


Awards / Recognitions (0)

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Meet the Team (21)

Mary

Mary Tolladay

Job Title: Home Manager

Joined: 2021

Mary is a Registered General Nurse who qualified in Birmingham and then worked at East Birmingham Hospital.


Mary has a wealth of experience in managing homes having relocated to the Home Counties in 2003 and has been managing Nursing Homes ever since. Mary is passionate about ensuring that her team provide the very best in person-centred care.


Roxy

Roxy Marincean

Job Title: Deputy Clinical Manager

Roxy is our Deputy Clinical Manager who started at Penrose Court at the beginning of May and is thoroughly enjoying her time here. Roxy has worked in the care sector for 15 years having started as a team leader.


Kelly

Kelly Jando

Job Title: Administrator

Joined: 2023

Kelly is Penrose Court’s Administrator and has been working in a similar role for the last 25 years in local schools.


At Penrose Court, Kelly enjoys working closely with her colleagues and forming relationships with our residents.


Outside of work, she can often be found with her family and friends, or enjoying one of her many hobbies which includes reading, yoga or going out on long walks. Kelly plans to travel a lot more and loves going to The Lake District.


Amy

Amy Truett

Job Title: Senior Nurse

Joined: 2018

Amy started her career as a part-time carer, later moving to full-time roles at Hinchingbrooke and Biggleswade hospitals. She joined us at Penrose Court as a Registered General Nurse, and is highly satisfied every day looking after others, empathising with and empowering residents and other staff members. Amy was recently awarded a Bachelor of Science in Adult Nursing with First Class Honours and also received the Martin Foss Award, an annual award given to a final-year student in Nursing and Midwifery who has made the greatest contribution to the life of the Faculty of Health and Social Science. Amy has recently become a Senior Nurse here at Penrose Court.


Jade

Jade Edwards

Job Title: Registered General Nurse

Joined: 2018

Jade is one of our Registered General Nurses here at Penrose Court and joined when the home opened in 2018.


Having previously studied at Herts University, Jade completed a foundation degree and became a nursing associate. Jade then went straight into a top-up degree to become a qualified Nurse Recently qualifying at the end of last year, Jade has worked at Penrose Court since it opened as bank staff and is now full-time. Jade has been in the care industry for over 10 years working in the community and other private care homes.


Joseph

Joseph Obeng Addai

Job Title: Registered General Nurse

Joined: 2023

Joseph studied nursing in Ghana and got his license to practice as a registered nurse. Later moving to the UK and got registered with the UK Nmc as a UK RN. Joseph then joined Penrose Court in November 2023 and is happy to be with such an amazing and supportive team.


Smrita

Smrita Thapa

Job Title: Registered General Nurse

Joined: 2023

Smrita has been with us here at Penrose Court since 2023. She started as a Senior Carer and she got her Pin. Smrita is now one of our Registered Nurses.


Ishara

Ishara Asuramanage

Job Title: Registered General Nurse

Joined: 2023

Ishara started as a Healthcare Assistant with us in 2023 and in 2024 she received her Nurses pin and has now joined our team of wonderful nurses.


Michael

Michael Attiah

Job Title: Registered General Nurse

Joined: 2024

Michael joined us here at Penrose Court in 2024, he came from Scotland to join our wonderful team.


Tamara

Tamara Pieterse

Job Title: Registered General Nurse

Joined: 2024

Tamara joined us 2024 as a Nurse, she has bought a massive smile to all our residents faces.


Ann

Ann Stevens

Job Title: Senior Care Assistant

Joined: 2018

Ann is one of our Senior Care Assistants here at Penrose Court. Ann started her Care journey working in domiciliary in 2006. She started off working at Penrose Court in 2018 as a Care Assistant and has been recently promoted.


Alice

Alice Lewis

Job Title: Senior Care Assistant

Joined: 2021

Alice is one of our Senior Carers here at Penrose Court, she has been with us since 2023.


Jay

Jay Spurgeon

Job Title: Activities Coordinator

Joined: 2018

Hi, I am Jay. I am part of the activities team and I run Cut and Glow, our in-house salon here at Penrose Court.


I have been with Penrose since September 2018, just before it opened. I started as part of the care team and then transitioned into my current position. This is not my first time working in a care home as I have previously worked as an activities manager. This is the first salon I have run but I have been cutting hair for 38 years, I know I do not look old enough. I have held a number of jobs over the years, but they have all revolved around people as this has always been a passion. The best part of my job is interacting with the residents.


My passion for activities, particularly arts and crafts continues outside of work as I have my own crafting business. I also love spending time with my family, my favourite afternoons are spent watching Jurassic Park with my grandchildren.


Jackie

Jackie Wallis

Job Title: Activities Coordinator

Joined: 2024

Jackie joined us 2024 as a Part Time Activities Co-ordinator, before Jackie joined our Penrose Team she was volunteering with us for 2.5 years prior.


Susan

Susan Carr

Job Title: Domestic Assistant

Joined: 2022

Sue started working at Penrose Court in January 2022. She is part of our great housekeeping team and she thoroughly enjoys her duties which can also include activities with the residents. Her favourite part of her day is building friendships with the residents. Sue considers it a privilege and a pleasure to work at Penrose Court.


Joann

Joann White

Job Title: Domestic Assistant

Joined: 2023

Jo joined us here at Penrose Court in August 2023. She is a part of our amazing Housekeeping team, helping keep the home clean for our wonderful Residents. Jo is very dedicated to her work and enjoys spending time and bonding with our Residents, always making them smile.


In Jo's spare time, she loves looking after her grandchildren and going camping.


Stefan

Stefan Jurga

Job Title: Maintenance Manager

Joined: 2023

Stefan studied as a carpenter joiner in high school back in Slovakia before he came here he worked as Maintenance for Church of England Theological College in Cambridge last 10 years.


Paul

Paul Clark

Job Title: Receptionist

Joined: 2024

Paul is the weekend receptionist here at Penrose Court


Paul joined quite recently and has been here since the beginning of February but is often told by colleagues and residents alike that it seems like he’s been here for a lot longer. This is Paul’s first time working in the care environment but is finding it very enjoyable and rewarding.


Paul’s background hails from the Civil Service, where he took early retirement after spending over 30 years at the Department of Transport but wasn’t ready to give up and when this job came up it was a 3-minute commute from my home by foot. Paul is also a Magistrate for Hertfordshire and Bedfordshire since joining the bench in 2008 and the requirements here at Penrose Court allow Paul to continue making a difference to the local community.


Paul’s passion for making a difference to people is fully satisfied in this job by the interaction with the residents and their families.


Emily-May

Emily-May Niven

Job Title: Receptionist

Joined: 2024

Emily joined Penrose Court at the end of April 2024. She also works alongside the administrator helping with any additional Admin tasks. Emily has really enjoyed getting to know all the residents and forming a friendship with them and their family members.


Robin

Robin Dent

Job Title: Head Chef

Joined: 2024

Robin is our Head Chef here at Penrose Court and he joined us in 2024.


Frances

Frances Greenhow

Job Title: Assistant Chef

Joined: 2019

Frances has been with us at Penrose Court since 2019.


Frequently Asked Questions about Penrose Court Care Home

What types of Care is Penrose Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Penrose Court Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Penrose Court Care Home have?

There are 61 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Penrose Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Penrose Court Care Home to the centre of Biggleswade?

0.9 mile(s) as the crow flies, distance by road may be significantly further.