Ty Arfryn

Altycap Road, Johnstown, Carmarthen SA31 3QY
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9.3 17 Reviews
  • Ty Arfryn, Carmarthen
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Care Provided by Ty Arfryn

  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 7 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Michael Dodds (Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (7)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 3

Funding & Fees Guide for Ty Arfryn

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Visiting

  • Visitors will be asked to show ID and sign the visitors book on arrival.


  • Parking

  • Free parking available on site.


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Ty Arfryn Reviews (17)

9.3

Ty Arfryn has a Review Score of 9.3 (9.347) out of 10, based on 9 reviews in the last 2 years. Over all time Ty Arfryn has 17 reviews.

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Review from M J (Friend of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very good friend moved into Ty Arfryn nearly two years ago. I spent many sleepless nights worrying about how well she would be looked after, and how the staff would interact with her, as she is not the easiest person to look after, much as I love her. I am sleeping much better now, as she has settled
in so well. The staff there have all been amazing, and I could not praise them enough for the care and support they provide for her. I had hoped that she would never have to go into a care home, as I thought that she would receive more love and care in a home setting, but I couldn't have been more wrong. The staff are always fresh for their shifts, not worn out after constantly caring for residents, so are able to give their best for the people they support. I really appreciate all they do for the people they support.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us such a lovely review. Reading this has made me really proud, and I know the team will be thrilled to see how much their hard work and passion for making a difference to people's lives has been recognised. We appreciate it.


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Review from Stephanie L (Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to write an updated review. I stated I was ready to move on, I was honest with everyone and told them I didn't feel quite ready and would rather wait until at least after Christmas. Everyone was absolutely fine with it. I'm now enjoying baking other residents' birthday cakes which makes
me feel valued and also me and my key worker have arranged a trip together on one of my trigger dates to do autumn and winter clothes shopping which I'm looking forward to. I have now settled in nicely to one of the semi-independence flats within the house which I prefer and am in charge of doing my own medication. So things still going well but I know I have more time here now which puts my mind at ease.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

This is so heart-warming to read. Thank you for taking the time to leave a review that truly captures the heart of what Ty Arfryn is all about positive support that is delivered in a person-centred way at a pace that suits the individual. It has been our pleasure and privilege to support you on your journey so far.


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Review from Penny B (Mother of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff friendly and helpful. I think they do their best to create a pleasant atmosphere for the residents while helping them to cope with their situations. They encourage them to be as independent as they can be.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us a review and for highlighting the work and efforts of the staff team at Ty Arfryn, we appreciate it. It is a pleasure to support your daughter and be part of her journey.


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Review from Darren E (Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Six years I have been living in Ty Arfryn, honestly really grateful to have such a unique opportunity in my residential home Ty Arfryn after coming out of the rehab ward. Ty Arfryn has honestly helped me with everything I can do today and still learning with advice and guidance every single day. To
me personally feels exactly like my second family, who helped me to walk, talk and become active in life again. we did woodwork, a Ty Arfryn house sign by the entrance by the road and a lot of garden work, cycling and returning to the gym. The reason for this explanation is to show how much of a massive impact Ty Arfryn has had in my rehabilitation opportunity I'm grateful to have in life again.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for writing such a detailed review and sharing part of your rehabilitation journey. We feel just as lucky to have had the opportunity to get to know and spend time with you, and it has been our pleasure to support you in reaching your goals and targets along the way; we are proud of how far you have come. Keep reaching for the stars, because we are all behind you.


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Review from J R (Mother of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Ty Arfryn my daughter has blossomed and thrived. The staff give 100% commitment to ensuring she has their full support looking after all aspects of her daily living requirements. She is making massive strides in reaching some personal goals and becoming more confident in the community.
She is now able to use public transport, go shopping, cook meals, volunteer for two hours in a charity shop, attend 'Huts' which involves activities such as craft work (a full day out long bus journey), attend 'mind' therapeutic day service two hours once weekly, all with support of a member of staff which at in the past appeared impossible for her. The staff are wonderful and they have the most fantastic manager resulting in a top care team second to none...thank you guys for all your efforts, and kindness towards my daughter.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for such a beautiful review. This was truly heart-warming to read. It has been an absolute pleasure supporting your daughter on her journey with us, and we are very proud of how far she has come. Thank you for your continuous support and lovely communications with our team.


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Review from P R (Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the staff and care I get. My life has changed so much. I feel safe in Ty Arfryn. I have achieved so much. I feel my confidence has increased. I now go on a bus. I volunteer in a charity shop. I go to HUTS. I attend mind. Which I never would have expected.Thank you to everyone. Much
love.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for your lovely review. It has been a pleasure supporting you on your life's journey and your journey with us at Ty Arfryn. We appreciate you taking the time to share these kind words.


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Review from Chloe S (Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The house has been very supportive to me and has gone above and beyond to help me with my mental health and the manager and staff have fought my corner at every blip to ensure I can stay at Ty Arfryn. The staff are kind and caring and I couldn't wish for a better place to live, it's the best place for
me and has helped me transition from institutions to independence. The staff treat me with dignity and respect and all my care is led by me.
The manager is one of the funniest people I have ever met and never fails to make me laugh even at my lowest. The staff have banter with us that lightens everyone's day and makes the home feel less like a care home and more like a family home.

Reply from Tracy Heaven, Regional Manager at Ty Arfryn

Thank you so much for taking the time to leave us a review, Chloe. It is lovely to read such positive and heart warming comments about the support you have received.


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Review from A R (Sister of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has had fantastic care here. The staff are kind, caring and go out of their way day in day out to ensure the best possible care. Ty Arfryn has been a cornerstone in my sisters progress, without them we would be unsure what the future would hold. For my family, the house has helped to ease
our worry and has helped us all. We are very grateful and can’t thank every member of the team.

Reply from Kim, Ty Arfryn manager at Ty Arfryn

Thank you for such a lovely review. We are extremely pleased you are satisfied with the level of care your sister receives at our service. Our aim is always to ensure people we support lead both a happy and healthy lifestyle during their time with us. It is our pleasure to provide this support and we are extremely grateful for the support we receive from you all as a family.


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Review from M D (Resident) published on 23 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have to say my stay at Ty Arfryn overall was a shambles for lack of consistency to staff letting people down on a daily bases. The house is too cramped. Most of the staff are more interested in their friendships with each other than supporting the residents and doing the manager's bidding without
question to the morals. I would definitely not recommend this home to an individual who does have mental health as they do not know how to cope with this illness even though this is their job!

Reply from Kim Parsons, Business Development Manager at Ty Arfryn

Thank you so much for taking the time to leave a review. We are sorry to read that you feel your experience was not positive. We really appreciate all feedback and if there are specific matters you would like to share with us, we would be pleased to speak to you personally. Please feel free to contact us at info@accomplish-group.co.uk and someone will be able to arrange a time to speak with you. Thank you.


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Review from Nikita P (Resident) published on 24 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far I'm very happy here. Everyone has been very welcoming and caring. They are catering to all my needs very well, they've supported everything I've wanted to do.
They are also helping me build confidence and a lot of other skills.

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Review from Damian Edwin H (Resident) published on 19 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is spot on.
It's a very nice house.
Staff are good.
I like the manager.
Finally got to meet Bonnie Tyler.

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Review from K P (Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home being newly opened in 2017 is aesthetically very appealing. The staff are the best thing about this home, however. There is a policy of limiting access to the house vehicle for residents to 25 miles a MONTH, after which you're expected to pay towards any fuel costs. There are very stringent
budgets in my opinion, which does limit things a great deal, e.g. £25 per person a week food shop, no gardening budget, limited activities due to the mileage limits and fuel budgets etc., unless it's playing board games or cards, which given a basic package of care costs approximately £70,000 per annum I feel services should be better. There's been a lot of young and inexperienced staff resulting in a high turnover of staff. With as high a turnover of staff as there's been it makes for a lot of changing faces. That said the staff that are here have truly excelled given the limitations and they are what really makes this home. More money seen invested by the company would make this good home an excellent home.

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Review from S J (Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living here. It is the best house I've lived in.
All the staff are friendly, caring and supportive.
I've got my own flat and live quite independently.

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Review from Dylys J (Mother of Resident) published on 6 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This placement has been fantastic for my daughter, she is really happy living here.
The staff and the home are a credit to her.

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Review from D J (Mother of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter recently moved there and has settled in very well. She is very happy living here. I find all the staff who I have met very helpful and friendly. The house is a credit to all who live and work in it. I know my daughter will be very happy here.

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Review from Tom C (Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is banging.

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Review from Rachel B (Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My key worker has been very helpful and organised. The house is good to be in and the staff are good too and organise lots of activities and plan anything within reason you need or want to do. They cheer you up if down and try and help you all they can to solve situations.

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Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Ty Arfryn is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.547 for Ty Arfryn is calculated as follows: ( (94 Excellents x 5) + (12 Very Poors x 1) ) ÷ 106 Ratings = 4.547

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Ty Arfryn is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 7 registered maximum number of service users is 1.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (11)

LaingBuisson

Recipient: accomplish

Date: Thursday 29 Nov 2018 More details

Wales Care Awards

Recipient: accomplish

Date: Friday 23 Nov 2018 More details

Wales Care Awards

Recipient: accomplish

Date: Friday 23 Nov 2018 More details

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Frequently Asked Questions about Ty Arfryn

What types of Care is Ty Arfryn registered for?

Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ty Arfryn provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Ty Arfryn have?

There are 7 Single Rooms.

What are the Facilities & Services at Ty Arfryn?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Arfryn to the centre of Carmarthen?

1.5 mile(s) as the crow flies, distance by road may be significantly further.