Trinity House Care Home

80 Craighall Road, Edinburgh EH6 4RE
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9.6 35 Reviews
  • Trinity House Care Home, Edinburgh
Situated in Craighall Road, North Edinburgh, Trinity House Care Home has been sympathetically designed to enhance the beauty of the original home and the modernity of the new wings which are built over three floors.

Trinity House offers person-centred care and the highest possible quality of life, in terms of both luxurious surroundings and support, that cater for all the needs of residents.

Staff provide exemplary standards of nursing, residential, dementia and respite care in purpose-designed accommodation.

The whole ethos focuses on the word ‘home’. It’s important that Trinity House feels like home and offers all of the home comforts that you would expect, whatever that means to each individual.

The sense of home is also about the little things, such as a family meal in the private dining area with your loved ones, or getting stuck into a book in your own little world in the library.

Facilities include luxury bedrooms with En-suites and spacious living areas as well as an on-site chef, library, cinema room, piano/coffee bar, beauty salon and private garden.

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Care Provided by Trinity House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Ann Lyell (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (55)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Trinity House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,215 – £2,215
    • Self-Funded Residential Dementia Care £2,215 – £2,215
    • Self-Funded Nursing Care £2,215 – £2,215
    • Self-Funded Nursing Dementia Care £2,215 – £2,215
    • RESPITE Self-Funded Residential Care £2,300 – £2,300
    • RESPITE Self-Funded Residential Dementia Care £2,300 – £2,300
    • RESPITE Self-Funded Nursing Care £2,300 – £2,300
    • RESPITE Self-Funded Nursing Dementia Care £2,300 – £2,300

  • Fees are inclusive of:
    The costs of your personal care
    Accommodation
    All meals, snacks and drinks
    All activities at the home
    Personal Laundry
    Home newspapers and magazines
    Access to Wi-fi – if relevant
    Personal newspapers and magazines
    Guest dining
    Offsite activities and appointments
    Hairdressers
    Chiropody etc
  • (these prices are only a guideline, please contact Trinity House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has on-site parking with 2 designated disabled parking spaces
    ample on-street parking is also available


Trinity House Care Home Reviews (35)

Total of 35, showing 21-35
9.6

Trinity House Care Home has a Review Score of 9.6 (9.553) out of 10, based on 10 reviews in the last 2 years. Over all time Trinity House Care Home has 35 reviews.

Overall Experience

  • 22
  • 11
  • 2
  • 0
  • 0

Date Published

35
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4
10
25

Review from A L (Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was brought into this home when I was discharged from the hospital. I was considering coming into a care home and this place was being organised and my room. I remember falling into the lovely lemon bath. Four workmen heard the crash, got an ambulance and I was taken to hospital, an operation was
done on my right leg. My daughter told me I would come here permanently and I said OK and the rest is history. I am happy here and love the food, meals etc.

Reply from Angela Burns, Home Manager at Trinity House Care Home

It is a pleasure to have you in our home, I am glad you are enjoying the facilities provided and we will continue to make your stay with us enjoyable.


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Review from J S (Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a terrific place to live. The staff are very helpful.

Reply from Karol Sierpinski, Administrator at Trinity House Care Home

Thank you for your comments, the staff at Trinity House value all feedback and will continue to give the best possible care and support to you.


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Review from E W (Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very comfortable at Trinity House and have found the staff very friendly and extremely helpful in every way. Nothing seems to be any trouble.

Reply from Karol Sierpinski, Administrator at Trinity House Care Home

Thank you very much for your kind review Emma, we are very pleased to hear that you had a comfortable stay at Trinity House Care Home, thank you once again for taking the time to write this review.


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Review from Isobel H (Friend of Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by the care my friend has received at Trinity House. I am most grateful as I have been able to go off on a week's holiday knowing she is being well cared for. Thank you.

Reply from Karol Sierpinski, Administrator at Trinity House Care Home

Thank you for your kind review. We are pleased that you are impressed with the care and support delivered and will share your lovely review with the team.


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Review from Jerry O (Brother of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Trinity House Care Home since 10th May 2021 and his overall care has been excellent. The staff have been exceptional and always very friendly and approachable. He has recently required additional health care and the staff have gone well over my expectations.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for your review. Trinity House aims to ensure our residents' needs are met on an individual basis, important to their lifestyle and wishes. Your kind review will be passed on to all the care staff to let them know how much they are valued.


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Review from Susan D (Daughter of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to find emergency accommodation for our mum who has dementia immediately after my dad's funeral. The shock of losing dad and a huge change immediately afterwards could have been a nightmare. However, with much prayer, mum also realised she could not stay alone in their empty house. Even as we
had to drop mum off and could not even go in due to Covid restrictions, the lovely friendly welcome and beautifully furnished accommodation and kind staff made this easier than we ever imagined for dear mum.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for your kind words, hopefully, we will be able to get you into the home soon so you can see all we have to offer and how well your mum is settling into the home and we can work together to ensure we are enabling your mum to live her life how she herself wishes to live.


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Review from Rachel R (Daughter of Resident) published on 20 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Trinity House for just over a year after suffering a stroke. The manager and all the staff at Trinity have been excellent. I wanted somewhere local to me in Leith and accessible. The salon onsite and the consideration for Mum’s care has been two particularly positive aspects. There’s
a lot to be said for keeping up appearances and I know Mum loves that. It’s not been the easiest of years but the home has kept up all protocols and with the first round of vaccines in place hopefully, we’ll be able to visit face to face soon.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for your comments, the staff at Trinity House value all feedback and will continue to give the best possible care and support to you and your mum. Hopefully will be meeting face-to-face soon and we will continue to work towards the best outcomes for all that use Trinity Houses services.


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Review from Honor M (Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of my stay has been excellent. Staff and all personal of the highest standard.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for the recognition of the staff's hard work and it pleases us to know you feel valued and are enjoying your stay at Trinity House.


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Review from Suzanne C (Granddaughter of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words to describe the care and compassion shown to myself and my grandad.
I can't thank all the staff enough.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for this thoughtful review, all staff at Trinity House wish you and your family all the best.


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Review from Mandy L (Granddaughter of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I travelled from the North-East of England to visit when Grandad had a bad day the day before. We really weren't supposed to be able to visit as he was now stable but the home manager allowed us some time with him. Can't fault the compassion shown to us at this difficult time. All team members I met
were polite and thoughtful the whole time.

Reply from Angela Burns, Manager at Trinity House Care Home

Thank you for your kind words, staff endeavour to ensure the families and residents are a priority to ensure all needs are met. We wish you and your family well.


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Review from Michael R (Son of Resident) published on 20 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father entered the care home in August as it was no longer possible for my wife and brother to care for him at home. My family and I are very happy with the care and attention my father is receiving. My father also appears to be happy with the care and attention provided. He is involved in various
activities and appears to be well stimulated. Communications with the home are good - the contact from them is appropriate and dad sends and receives regular phone calls to and from family members. His wife of over 60 years is becoming more comfortable with her difficult decision as he settles in. Since the care home is closed to visitors I cannot comment on the interior and facilities but my father appears happy with his room and the food.

Reply from Marc Dudgeon, Junior Administrator at Trinity House Care Home

Thank you for your kind review. We are pleased that you are happy with the care and support your father is receiving and will share your lovely review with the team.


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Review from Scott H (Son of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The facility is good. Be aware of the management.
It took me three minutes, by phone transfer, to overpay a "Respite Care" bill by £1000. That was on the 18th February. Finally, on the 14th July, (five months), the payment was returned.
With the policy of "payment in advance", caution, would be advised.

Reply from Michelle Reid, Area Manager at Trinity House Care Home

Thank you for taking the time to review our Home. I can see from the review that you were impressed with the facilities at Trinity House. It is a matter of regret that your refund was delayed. I would like to reassure you that the team have taken this on board and will endeavour to ensure there is no repeat of this in the future. Once again thank you for taking the time to provide feedback and for your generous review of the care and support delivered.
Michelle Reid
Area Manager


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Review from C M (Niece of Resident) published on 17 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with the care our aunt receives. Staff are friendly, caring and kind and treat her with respect.

Reply from Michelle Reid, Regional Manager at Trinity House Care Home

Thank you for your kind review. Here at Trinity House, the team takes great pride in delivering person led care to the highest standard and regard dignity and respect as paramount. We are pleased that you are comfortable with the care and support delivered and will share your lovely review with the team.


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Review from F J (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent facility. Everyone is helpful and friendly and always available to assist my father when he needs it.

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Review from Joy A (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely happy about the care received by my Dad during his period of emergency respite. The arrangements for him to come in were achieved quickly and efficiently. The staff are cheery and caring, The food is excellent and the facilities clean comfortable and in very good order.

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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Trinity House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Trinity House Care Home is calculated as follows: ( (82 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 118 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Trinity House Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 10 Positive Reviews ÷ 11 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Sep 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (0)

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Meet the Team (2)

Ann

Ann Lyell

Job Title: Home Manager

Joined: 2022

"My name is Ann Lyell and I have worked in the care sector for over 26 years. My introduction to care came after qualifying as a nurse in 1996. I have always worked in the private sector, particularly in elderly care within a care home environment.


Throughout my career I have met with great colleagues and having good mentors has enabled me to expand my knowledge and skills providing me with valuable experiences to be able to progress into care home management, which I have been doing for over 6 years now.


I have a great passion for dementia care and strive to deliver the highest quality of care to all residents and promotion of inclusion for all within a care home environment.


Angie

Angie Wallace

Job Title: Administrator

Joined: 2022

My name is "Angie" Wallace and I am the new administration officer at Trinity House Care Home.


I was a senior customer service manager with 27 years of experience in all things retail, including administration, marketing, cash control and people policies.


I've made the change into the Care Sector so I could use my skills and abilities to really make a difference in the background support to the home."