Dell House

5 Nelson Way, Beccles NR34 9PH
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9.3 44 Reviews
  • Dell House, Beccles
Dell House cares for up to 60 elderly residents in modern but homely surroundings, with facilities such as café, shop, cinema, family room and bedrooms with direct access to gardens and first-floor garden terraces.

This is a big step for what is a little company, but, as a team, this service competes with the larger corporate care providers.

A wonderful interior designer has been commissioned who has a real understanding of the needs of the elderly, but not forgetting it is a person’s home, with little touches such as wood-burning stove effect in the lounges to give a cosy feel.

There has been a lot of thought put into the design of the home and the architect who also designed projects at Moorings and Manor House homes, has created a beautiful home with a wonderful palette of materials that will set it apart from the usual care home design. Dell House will be a life-enhancing, happy and positive environment in which to live and work.

Please contact the team to book an appointment to look round Dell House.

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Care Provided by Dell House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Respite Care
  • Visual / Hearing Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Cristina Dragusin (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (60)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2019
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Dell House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • These fees exclude hairdressing, foot health practitioner, newspapers and external appointments.
  • (these prices are only a guideline, please contact Dell House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please telephone to arrange a visit


  • Parking

  • Free parking on site


Dell House Reviews (44)

Total of 44, showing 41-44
9.3

Dell House has a Review Score of 9.3 (9.346) out of 10, based on 9 reviews in the last 2 years. Over all time Dell House has 44 reviews.

Overall Experience

  • 36
  • 8
  • 0
  • 0
  • 0

Date Published

44
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1
9
35

Review from G C (Daughter of Resident) published on 21 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family couldn't have wished for a better care home and my mother's quality of life has vastly improved during her short stay.

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Review from Harry V (Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite not being in my own home, I thoroughly enjoyed myself of recuperation. My family and friends have commented on the improvement in my appearance.

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Review from Gill T (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the first time my father has been separated from my mum in sixty-eight years. He found it very difficult at first. The staff have all been very kind and thoughtful. The homemade food is delicious. Visitors are made extremely welcome. The bedrooms and all other areas are well designed making it
a warm, homely environment.

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Review from Doreen S (Respite Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff here at Dell House have been very kind, caring and efficient after my major hip surgery. The food is excellent as is the cleanliness I will miss everybody very much. Also, I will highly recommend anybody to come and stay here.

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Current Review Score: 9.3 (9.346)

Overview of Review Score

The Review Score of 9.3 (9.346) out of 10 for Dell House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.764 for Dell House is calculated as follows: ( (82 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 106 Ratings = 4.764

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.582 Points relating to the number of positive Reviews for Dell House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Apr 2025

1 room available on the ground floor with en-suite facilities and 1 room available on the first floor with en-suite facilities. For elderly people with dementia.


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