What types of Care is Lavender Fields registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lavender Fields provide?

Palliative Care, Convalescent Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

What are the Facilities & Services at Lavender Fields?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lavender Fields to the centre of Sevenoaks?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Lavender Fields care home, High Street, Seal, Sevenoaks, Kent TN15 0AE

Review from Paul M (Son of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience

The home arranged for my elderly mother to visit her elder sister in another care home; arranging transport and day care. They hadn't been able to see each other for several years and without the care and support of Lavender Fields this would not have been possible.
My mum has settled into Lavender

Fields very easily and the care provided is exceptional. The staff are always available to assist residents and to help relatives with queries and understanding of the care system.
It is a beautiful care home, with a range of activities and caring staff.
I would highly recommend it.

Reply from Femi Shoyombo, General Manager at Lavender Fields

Dear Paul, thank you so much for your wonderful comment. We are so pleased that we could be of support with your mother's reuniting with her sister and the joy this has brought to the family. I will ensure to share your comment with the staff team.

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Review from D W (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience

We recently had to say goodbye to our lovely mum, shortly before her 103rd birthday, after five years and eight months living in Lavender Fields. Having had a stroke at 97 and the subsequent sale of her beloved house, Mum was really not happy to find herself at Lavender Fields. However, nothing was

too much in order to make Mum feel at home, in her own lovely room, with her own possessions. She gradually adjusted, enjoying the companionship, meals, activities, hairdresser, manicure, FaceTime on her tablet and her visitors. We found the occasional management/relatives meetings to be very useful. The new management is a positive improvement. There are too many wonderful carers to mention individually, save to say that Mum's care, particularly in the latter months was exceptional. Mum was very closely monitored in those last few weeks, and treated with loving care, dignity, compassion and understanding. We are so grateful and we thank you all. We made the right choice with Lavender Fields.

Reply from Femi Shoyombo, General Manager at Lavender Fields

We thank you so much for the kind compliments. We also would like to say a big thank you for letting us be part of your mother's life. We feel privileged.

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Review from R B (Son of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience

My Mother lived in Lavender Fields for the last 8 months of her life. Once settled she never complained of care, comfort, and those looking after her. She left her home at age 103, I could no longer except she was safe there. I never had any regrets introducing her to Lavender Fields the whole setup.

She did not make life easy for the staff at first naturally she ended up loving them all. I have nothing but thanks and the dignity she was shown when she peacefully went to sleep in her chair was a credit to all involved. Thank you all.

Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you for your review. We are delighted that we were able to be the home that your mother needed and to live up to your expectations and her wishes for her care towards the end of her life.

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Review from D D (Friend of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience

Since Covid I feel that the opportunities for trips out (even short walks) have disappeared. The food on offer every day can be good to very poor, consistency is needed here as with good ingredients recipes can be easily made to be tasty and appetising. The lack of permanent staff and a manager is unsettling

and use of agency staff does not allow residents to build relationships.

Reply from Devon Baker, Divisional Support Manager at Lavender Fields

Thank you for your review, we are sorry that aspects of the service we provide are not meeting your expectations. We are very actively recruiting for care staff and for the role of General Manager, and at all times we have had an experienced manager at an appropriately senior level overseeing the home. We were recently joined by our new Activities Coordinator, and offering our residents more opportunities to go out for trips is a top priority. Our Support Services Manager is working closely with the Activities and Catering teams, along with support from homes and head office staff, to develop these hugely important aspects of our service which have so much impact on residents' quality of life.

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Review from L B (Brother-in-law of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience

We were so relieved when Lavender Fields accepted my sister-in-law, she had come from another care home where she had some horrific injuries. She was greeted with open arms by the caring staff.

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Review from N H (Daughter of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience

The care my mother has and continues to receive is exceptional. The staff are amazing and treat my mother with such care and compassion. Nothing is too much trouble and she enjoys being looked after, well fed, and having company. My mother is safe and at peace knowing there is always someone there to

help her. I cannot recommend Lavender Fields enough.

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Review from M H (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience

I have found the care exceptional. My mother has been in Lavender Fields for 2 years and I am very happy with the care and we have had some challenging situations.

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Review from S G (Son of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience

It's hard to have confidence in care looking after your loved one (especially after the horrific events my mother suffered in her last care home.)
But I am thrilled to share my heartfelt appreciation for the incredible care now being provided to my mum at Lavender Fields their care and compassion have

helped all of us so much.
The care and compassion shown to all of the residents by all the amazing staff a Lavender Fields is fantastic.
The residents are safe and treated with dignity at all times
The home itself is an amazing place equipped with all the facilities needed.
The care team keep me updated all the time on how my mum is doing and my mum now feels safe and at home there.
There are plenty of activities laid on for the residents.
While visiting my mum in Lavender Fields we always feel loved and welcomed by all of the staff who do anything they can help to support my mum and her family.
Many thanks to all of the amazing staff at Lavender Fields.

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Review from Ann G (Wife of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

I am very happy with the attention my husband receives. I do not have much cause to speak to management as the care staff responds to everything I need. Very high standard.

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from K M (Nephew of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

It is extremely difficult when deciding which is the best care home for your relative. My uncle moved into Lavender Fields in August 2022. He absolutely loves being there and contrary to what we thought he participates in all the activities. He has really flourished in Lavender Fields. All of the staff

are lovely and willing to listen and help. We have no regrets about our choice.

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback to all staff.

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Review from H G (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

The staff are friendly and caring. The rooms and corridors are always clean and airy. There is a good range of activities for residents, although a few more regular outings for residents would be very beneficial. The food is excellent - varied, nutritious and very tasty. Safety measures for handling

residents are adhered to and most residents appear to be settled, comfortable and contented in spite of their many and varied conditions. The balconies/terraces need some attention but I gather this is being looked into once the weather improves.

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from Christine Z (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

Both my mother and father joined Lavender Fields in April. It was a huge transition for them after 70 years in the family home and still independent into their 90s. We, therefore, looked at many homes for their suitability, and Lavender Fields was instantly our choice.

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Mandy M (Daughter-in-law of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

I have found this residential home wonderful. On every visit, we have been warmly welcomed. The staff on the second floor are lovely and have been very helpful to us and the residents. I found the food to be tasty and always enjoy joining my mother-in-law for lunch. The home is clean, bright and comfortable,

and I would love to be able to live here when the time is right!

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from David M (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience

Mum has only been a resident for three months, but I have been very impressed by Lavender Fields. The environment is safe and spotlessly clean. The staff are wonderful, friendly and open but thoroughly professional. I would recommend it to anyone.

Reply from Vivian Laurent, General Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words. We will pass your feedback on to all staff.

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Review from Kevin P (Son of Resident) published on 26 April 2021
Submitted via Website • Report

Overall Experience

We feel so lucky to have found Lavender Fields for my mother, she has been there now for two years and we cannot speak highly enough of the staff, facilities and care that has been given to her especially with the unforeseen circumstances that has gripped us all in this last year. The entertainment

programmes and communication with relatives has been first class and a credit to the health care industry.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Sally M (Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience

My lovely mum has been in Lavender Fields for two years now. It is a wonderful environment with staff who are not only caring but go beyond the call of duty and embrace us into their family. Over the past year, during Covid, they have made sure we are all kept informed, and we have relied on them in

our absence. I don’t think any of us really know the extent of the work they have had to do. Thank you from the bottom of my heart. That 100th Birthday party was spectacular. Special thanks to the team and the leader of this extraordinary team and everyone else behind the scenes. We salute you.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Sarah C (Granddaughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience

Lavender Fields is amazing from facilities to staff. I cannot recommend them more highly to anyone. I have never questioned whether leaving my grandmother is their care was the right decision because it so obviously was. A real 'home' with staff dedicated to a quality of care that cannot be exaggerated.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Ray H (Son of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience

My mother has been a resident of Lavender Fields for over a year, and my brother and I cannot fault them for anything. The staff are fantastic; dedicated and have a genuine fondness for Mum and the other residents. They are also friendly to my brother and me when we visit. We cannot see how Mum could

be better cared for. Amazing place.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Karen B (Daughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience

We are so happy with the care that our mother is receiving at Lavender Fields. She is so happy and says how much she loves it. The home is beautiful and everywhere is spotlessly clean. Mum enjoys the different activities that are organised - there always seems to be something going on! The staff are

very warm and welcoming and are always happy to talk and update us on how Mum is getting on. This was particularly supportive when she first went into the home and we were worried about the transition. There is a weekly email keeping us up to date with what is going on and the activities that Mum can take part in. We have been lucky that Lavender Fields has been able to keep visits going in various forms and it is lovely now that I can visit Mum in her room and hold her hand. I would highly recommend Lavender Fields.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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Review from Sally W (Daughter of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience

Thank you, thank you, thank you! To everyone involved in welcoming our mum and dad to Lavender Fields, you have been amazing. From the moment we spoke to the family liaison manager we knew we had picked the right place. So efficient, so welcoming, so friendly and patient. Nothing has been too much trouble.

One member of staff is wonderful and just makes everything happen. Another was lovely and whose patience personified moving furniture and putting up their seven large paintings and a new kings size bed in their beautiful room. A staff member who runs the floor has made sure everything runs like clockwork. My parents were buzzing with excitement, twenty out of twenty they gave us on their first night in the home. We can’t thank you enough, your whole philosophy of treating people as individuals and the special care you give every resident really shines through. Well done team, we look forward to getting to know you!

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.

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