Lavender Fields

High Street, Seal, Sevenoaks, TN15 0AE
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9.0 44 Reviews
  • Lavender Fields, Sevenoaks
Lavender Fields care home in Seal, Sevenoaks is a modern care home in the leafy area of Seal village, and one of the top rated not-for-profit care homes in Sevenoaks (carehome.co.uk).

The home delivers award-winning residential care and dementia care in a purpose-built space designed with residents’ needs in mind.

At Lavender Fields, residents enjoy beautiful décor and first-class facilities including cinema room, physio room, hairdresser salon, activity room, spacious lounges and dining rooms. All bedrooms are ample, comfortable and beautifully furnished, and all come with an en-suite wetroom.

Part of the leading care charity Greensleeves Care, along with award-winning 24-hour residential, dementia and respite care, residents and families at Lavender Fields also enjoy:

•        Home for Life financial assurance – whereby a resident will never be asked to leave in the event their funds run out
•        6-week no-obligation trial, to get to know the home before committing longer-term
•        Superior quality and not-for-profit values, as part of a top 20 care home group in the country

Call the team today to discuss your care needs and book your no-obligation visit.

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Care Provided by Lavender Fields

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Hedger (Acting Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (74)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lavender Fields

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,827 – £2,056
    • Self-Funded Residential Dementia Care £1,987 – £2,224
    • RESPITE Self-Funded Residential Care £1,827 – £2,056
    • RESPITE Self-Funded Residential Dementia Care £1,987 – £2,224

  • Updated March 2024.


    Exact fees depend on the specific care requirements of each individual following assessment.
  • (these prices are only a guideline, please contact Lavender Fields to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Lavender Fields Reviews (44)

Total of 44, showing 21-40
9.0

Lavender Fields has a Review Score of 9.0 (8.968) out of 10, based on 8 reviews in the last 2 years. Over all time Lavender Fields has 44 reviews.

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Review from Steven C (Son of Resident) published on 1 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved to Lavender Fields as one of the first residents, from another care home.
The staff made the move there a seamless experience and continue to provide a genuine consistency of care, nothing is too much trouble for either the residents or their visitors.
In these difficult times, I take
great comfort knowing that Mom is somewhere that she is both safe and well cared for.
Lavender Fields is a lovely building with lovely staff, I think we are lucky to be part of it.
I wouldn't hesitate to recommend to anyone.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.


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Review from James S (Grandson of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and welcoming and they do an excellent job in looking after my nan who has been a resident for a number of years now. The building is modern and is always clean, tidy and well maintained. Throughout the pandemic, they have been committed to keeping the residents safe and
have gone above and beyond in following government guidelines in addition to implementing their own initiatives to keep everyone as safe as possible. I would highly recommend Lavender Fields to anyone considering it.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you for your review. We greatly appreciate your feedback and kind words.


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Review from Lanie H (Daughter of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided and the Home are second to none and mum is very happy there; she moved in on the 25th February 2021. There are a couple of teething issues, which we are working through and so far the team at the home have been supportive. It is safe to say that our expectations have been met, and
the only negative so far has been the meals on offer. Breakfast and lunches (albeit on the slightly small side for mum, however, if she asks for extra then she does get extra) are varied and "lovely" but tea times seem to have gone downhill slightly with only sandwiches on offer, with the same few basic choices of soup. Initially, there were alternatives of warm sausage rolls/baked potatoes/pasties and it would be really good to see these back on the menu. To be fair, mum does have a good appetite and possibly eats more than some other residents, but it would be good to see her fully satisfied with her meals as they are highlights of her day! She is loving being cared for; thank you.

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Review from Lorraine S (Daughter of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t thank the staff enough for looking after my mum at this very hard time; they have done an amazing job. All the time, I know my mom is getting the best of care. It was great for us to be able to have Zoom calls; it made such a difference seeing her. Thank you again to all the staff at Lavender
Fields.

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Review from Callum S (Grandson of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team at Lavender Fields are so caring and genuinely love what they do, they really look after my nan and have all done so well throughout this pandemic. I’d highly recommend it to anyone considering placing a family member here.

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Review from Joyce L (Friend of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the care and attention given to residents during the last year given the problems of dealing with the Covid virus. Whenever we have rung, the staff have been polite and helpful, there are always plenty of activities available for residents to do if they wish to join
in, and we have many times benefited from being able to Zoom our friend and enjoy seeing her albeit via a computer screen. It makes such a difference being able to see someone you care about. It will be a pleasure to be able to visit Lavender Fields again when we are permitted to do so.

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Review from Joanne M (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lavender Fields is the most caring and thoughtful care home we've experienced. The staff are excellent at keeping us up to date with how Mum is doing. They've also done an incredible job at keeping Mum entertained during Covid-19 lockdowns, despite being unable to go out or continue with some of their
regular activities. We cannot thank the carers and activity team enough for everything they do and especially in facilitating Zoom Birthday parties. We all had a lovely Zoom party to celebrate both Mum and Dad's Birthdays in the last couple of weeks. It has made a big difference to the family morale to be able to celebrate milestones and remain in touch during Covid-19.

Reply from Karen Cooper, Home Manager at Lavender Fields

Dear Joanne, thank you very much for your review and kind words. We will share your nice comments with our staff.


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Review from J R (Daughter of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lavender Fields has provided loving, consistent care for my mother over the last twoi and a half years. She required four hourly medication for her Parkinson's Disease which was always on time and vital to her mobility and cognitive function. As an ex-nurse, she had high expectations and always confirmed
to us how well she was cared for. At her last stages of life, we were able to ensure we were with her and the team cared and supported us all. We are forever grateful.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you very much for your review. We greatly appreciate your kind comments which we will share with our staff.


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Review from Marilyn S (Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone in Lavender Fileds, especially the care staff, have been understanding and kind of my situation. They have alll helped me feel very much at home.

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Review from Sarah S (Daughter of Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

'Come as strangers; leave as friends' is the message in the entrance but Lavender Fields is far more. It's a whole new family, where residents and families can feel loved, valued and secure. Carers go way above and beyond simple care, bringing smiles and laughter as residents engage in such a wide range
of activities: choir, pool, flower arranging, creative mixed media art, gardening, scrabble, cinema club (with a wide range of new films as well as classics) and more. There are outings, exercise classes and coffee mornings. The care first thing in the morning as carers take early cups of tea and tailored breakfasts, as well as late at night care is outstanding. To understand and appreciate the unique environment you need to go beyond the entrance hall to where it all happens - in the lounges, craft room, cinema and bar. I have visited a number of care homes but Lavender Fields is in a class of its own when it comes to knowing, understanding and valuing every individual so that each day is worth living.

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Review from R A (Son of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother died on 22nd January 2019, however, I feel I should write to praise the staff at Lavender Fields. They cared for my mother for three years with great kindness, dignity and love.
This care home deserves much praise and I would highly recommend to anyone. There is always a warm, friendly
welcome offer of tea etc and an open door visitor policy which helped to fill in visits.
The care profession has taken bashing over the years so I believe with my experience Lavender Fields deserve my plaudit for its excellent care.

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Review from Vikki M (Friend of Resident) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care home and facilities with beautiful surroundings. Staff always go above and beyond to ensure the highest level of care.

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Review from Doreen J (Sister of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my brother moved into Lavender Fields I have been more than happy with the care he has received. The staff all seem caring and that the residents are part of the family.
I feel they have his bests interests at heart. He can be difficult at times but the staff always seem able to calm him down.

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Review from J H (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On our initial visit to Lavender Fields, it was very apparent how friendly and welcoming all the staff were and how settled the residents seemed, despite the fact that the home had only been open for a short while. Lavender Fields is beautifully furnished and equipped and there is a full programme
of activities for the residents to enjoy throughout the week.


Making the decision to move a much-loved relative into a care home, is a very difficult and emotional one, but I really can’t praise all the staff at Lavender Fields highly enough for their care, compassion and professionalism and nothing was too much trouble. Staff were so helpful at trying to resolve various problems and we felt fully supported during this difficult time.


Obviously, my sister and I miss Mum so much, but I for one, will also miss my visits to Lavender Fields and feeling part of the special ‘Lavender Fields Family’.


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Review from Gail H (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has overseen a major move from another Greensleeves home in July 2018 with utmost professionalism and care for the residents.
There are so many issues when people have to go into care that Lavender Fields and the staff are aware of and deal with in a very sensitive way. Since my father's
death, my mother has been welcomed there anytime. I know from personal experience that this is the best care home in mid-Kent and as a solicitor specialising in elderly vulnerable law, this would be the care home that provides the best care, activities and choice for residents, in my view.

Reply from Karen Cooper, Home Manager at Lavender Fields

Thank you Gail for your kind words which mean a lot to all of us at Lavender Fields.


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Review from Rachel L (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Lavender Fields since August 2018. Generally, she has settled well. She finds it difficult to ask for help and so staff have been good at identifying when she does. The food has been variable but sees to have improved. Staff are very kind and helpful.

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Review from Adrian W (Son of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really caring home, superbly appointed, everybody says hello. I am so glad my Mother is in such a modern and friendly environment. The management has been excellent in dealing with my Mother despite a sometimes fractious family background.

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Review from Lesley A (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad transferred here two months ago. Everyone has made him very welcome. The staff are always approachable and are alert to Dad's medical needs. He is extremely happy and settled. Our only slight question mark concerns the activities. Dad and the family would benefit from a weekly activity sheet which
he could have in his room. It could then be emailed to families each week in order to plan potential visits.

Reply from Michelle Bryant, Deputy Manager at Lavender Fields

Thank you very much for your lovely comments. We have now put weekly activities list up on each floor and also will give this activity schedule to residents and email it on a weekly basis to family/friends of our residents.


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Review from Loretta P (Daughter of Resident) published on 30 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, helpful and dedicated staff. Nothing is too much trouble and the support is excellent. The end of life care for my mother was superb.

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Review from Sarah T (Daughter of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to Lavender Fields from another care home in Tunbridge Wells.
Everything about the move was done with a lot of care and forward planning.
Since being at Lavender Fields my father is a 'new' person. He is happy, relaxed and enjoying life.
The staff and facilities are excellent.
Maybe
the food could be a little more adventurous.

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Current Review Score: 9.0 (8.968)

Overview of Review Score

The Review Score of 9.0 (8.968) out of 10 for Lavender Fields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.635 for Lavender Fields is calculated as follows: ( (75 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 96 Ratings = 4.635

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.333 Points relating to the number of positive Reviews for Lavender Fields is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 8 Positive Reviews ÷ 15 = 0.533

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (4)

Gary

Gary

Job Title: Maintenance

Joined: 2018

I enjoy the family atmosphere at Lavender Fields. I’m always around
to help arrange bedrooms when our new residents move in whether it’s
to hang a shelf or favourite picture. When I’m not at work I enjoy fishing and spending time with my family.


Marianna

Marianna

Job Title: Senior Carer

Joined: 2018

I love working at Lavender Fields and have worked in care for 13 years now.
What makes my job great is seeing the residents are happy and when I
can put a smile on their faces. My hobbies are riding my bike and going to the gym.


Claire

Claire

Job Title: Receptionist

Joined: 2018

I enjoy the daily contact with residents and their relatives, hopefully people see me as a happy face on reception when they enter the home. Away from home I embrace family life and my daughter always keep me busy, when I do get to enjoy some me time I like going to the cinema.


Ian

Ian

Job Title: Chef

Joined: 2019

I am massively passionate about cooking and healthy eating, I’ve
always promoted good nutritious healthy food. I really enjoy talking to
the residents and including them in my meal choices for the home. I have a great young team who really enjoy the hustle and bustle of a busy kitchen. In my spare time I enjoy flying aeroplanes and helicopters.