Updated March 2024.
Exact fees depend on the specific care requirements of each individual following assessment.
Lavender Fields has a Review Score of 9.0 (8.968) out of 10, based on 8 reviews in the last 2 years. Over all time Lavender Fields has 44 reviews.
Review from Carolyn B (Niece of Resident) published on 23 August 2018
Submitted via Postal Card •
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Cleanliness
Treated with Dignity
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Activities
Management
Safety / Security
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Value for Money
Review from Ben H (Grandson of Resident) published on 7 August 2018
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Matthew B (Grandson of Resident) published on 6 August 2018
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Suzanne B (Daughter of Resident) published on 6 August 2018
Submitted via Website •
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Cleanliness
Treated with Dignity
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Value for Money
The Review Score of 9.0 (8.968) out of 10 for Lavender Fields is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.635 for Lavender Fields is calculated as follows: ( (75 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 96 Ratings = 4.635
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.333 Points relating to the number of positive Reviews for Lavender Fields is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 8 Positive Reviews ÷ 15 = 0.533
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jun 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Maintenance
Joined: 2018
I enjoy the family atmosphere at Lavender Fields. I’m always around
to help arrange bedrooms when our new residents move in whether it’s
to hang a shelf or favourite picture. When I’m not at work I enjoy fishing and spending time with my family.
Job Title: Senior Carer
Joined: 2018
I love working at Lavender Fields and have worked in care for 13 years now.
What makes my job great is seeing the residents are happy and when I
can put a smile on their faces. My hobbies are riding my bike and going to the gym.
Job Title: Receptionist
Joined: 2018
I enjoy the daily contact with residents and their relatives, hopefully people see me as a happy face on reception when they enter the home. Away from home I embrace family life and my daughter always keep me busy, when I do get to enjoy some me time I like going to the cinema.
Job Title: Chef
Joined: 2019
I am massively passionate about cooking and healthy eating, I’ve
always promoted good nutritious healthy food. I really enjoy talking to
the residents and including them in my meal choices for the home. I have a great young team who really enjoy the hustle and bustle of a busy kitchen. In my spare time I enjoy flying aeroplanes and helicopters.