What types of Care is Signature at Ascot registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Signature at Ascot provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Signature at Ascot?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Signature at Ascot to the centre of Ascot?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Signature at Ascot care home, Burleigh Road, Ascot, Berkshire SL5 7LD

Review from R T (Son of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, caring and teat the residents with dignity.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for taking the time to send us a review about your loved one who is currently living in our home. Our team work together in making sure all loved ones are treated with upmost dignity and respect.

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Review from Lisa P (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

My mum has been in Signature at Ascot for just over a year. I am very pleased with the home, enjoying spending time chatting and having coffee and cake with my mum. The best part is I am no longer the carer for my mum, I am now just her loving daughter.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Dear Lisa, thank you for your lovely words and we are really pleased that you can have wonderful quality time with your mother... which is priceless.

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Review from S M (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience

The care my Mother has received has been wonderful. The warmth and kindness shown by the staff here go above and beyond. Signature Ascot really is a very special place. Not only has my Mother had excellent care, my sister and I have been supported along the way and been shown such care and kindness.
Thank

you to everyone for making a very sad and poignant time bearable.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for taking the time to share your experience with us here at Signature at Ascot. The team works hard to deliver such a special home which in turn makes this home a place that everyone can enjoy.

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Review from Mike A (Husband of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience

An outside observer, seeing a carer or nurse interacting with a resident of the Home, might be forgiven for thinking that the Resident is a well-loved relative of the Care Home's team member - such is the level of care and empathy within Signature at Ascot.
The Home grasps every opportunity to create

events and activities to provide stimulation and fun for Residents and also encourages friends and relatives to join in when appropriate. So, it was not surprising on the 1st of December to find the 'Bistro area' crowded with Residents together with many friends and relatives - sons, daughters, grandchildren, and even great-grandchildren - all present wanting to be a part of the switching-on of the Christmas lighting.
Yes, it was a bit noisy with so many people talking at once, but it was a joyous occasion and that is the spirit and culture of Signature of Ascot!

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for taking the time to give such a lovely review. The team works incredibly hard to make sure your loved ones are cared for with such high standards, which is why it is more than just a job it certainly is a vocation! We always enjoy these events that bring family, relatives, and everyone together which is why Ascot has such a homely feel, because you as a families make this happen too! Thank you.

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Review from M H (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience

I wanted to write to thank all the staff at Signature at Ascot for the incredible care that they provided for my mother for the two and half years that she was in the home with dementia. The care they provided was outstanding and the support and comfort they gave to us as a family and particularly to

my father was incredible. We can't thank them enough.

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Review from G S (Daughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience

Our father was offered a place at Signature, after we received the news that he was to be moved to palliative care. The care, help and support we have been offered since we first made contact with them has been fantastic. From supporting our father in settling in, attending to his medical needs and

making sure he was comfortable and pain-free to being there for our mother as she goes through a period of adjustment. We are here every day and everyone is always so welcoming, happy to answer any questions we have and keep us up to date with how our father is. We can't thank Signature enough for the care they are taking of our father and of us.

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Review from H M (Granddaughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience

Signature is a happy place and I always enjoy visiting my grandmother. The staff go above and beyond for my family. You are always welcomed with friendly faces. Today was the fete and we all had a lot of fun, including my 2-year-old sone who loved dancing.

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Review from Muriel S (Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience

Very comfortable. I feel well looked after in every aspect.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for taking the time to complete our review Muriel and really glad that you can enjoy all that we offer at the home.

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Review from Lesley R (Wife of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience

Signature has performed over and above all expectations. The care, activities and general welfare have been exemplary.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you Lesley. I am really pleased that you are able to enjoy your coffee mornings with your loved one, you are always happy and bubbly and it is always a pleasure to see you when you come in and visit.

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Review from B S (Sister of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience

An absolute pleasure visiting my sister. The facilities, staff, surroundings and ambience are five-star. Social activities are excellent and available regularly.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for your comments and how lovely to have quality time with your sister and enjoy this special time with her.

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Review from Sarah S (Granddaughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience

My grandma arrived 8 weeks ago, although it has been a rollercoaster with her health. I can only say the care that my grandma has received is above expectations. Nothing is too much. We can come in whenever we want, couldn't ask for anything more...other than a huge thank you to the team in all areas!

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for your lovely comments to all our team members across the community, this certainly goes along way, so thank you for taking the time to feed this back to us.

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Review from Andrew Y (Husband of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience

From the first moment I made contact with the home, I felt confident that this was the home for her. The staff are compassionate, caring and considerate. The home has a quiet environment on my wife's floor, with plenty of carers in attendance and paying her attention. She settled in very quickly, and

I have no concerns about the quality of care she receives. There is a good variety of activities for those able to take part.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for your lovely comments. The team work hard in this community to make everyone settled to support and encourage them with their daily activities with a purpose.

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Review from T G (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience

I am very grateful to all the staff at Signature at Ascot for the thoughtful and compassionate care that they provide to my parents. Always courteous and polite to both of them and myself. Thank you.

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Review from Charles D (Son of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience

My mother stayed at Signature at Ascot for respite care after suffering a nasty break of her wrist. The staff were very friendly and helpful which included taking her back to the hospital for outpatient appointments. They even made her a birthday cake as her birthday fell during her stay. Highly recommended.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Sophie T (Granddaughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience

My nana has just become a permanent resident after having a few trial stays over a few weeks. The staff are so polite, caring and happy to help. The bistro is very social between residents, and they put on lots of activities throughout the week. The rooms are very spacious. I can't thank the team enough

for looking after my nana and making her smile.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.

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Review from Mat N (Son of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience

I was unsure about my mother going into a home. I have to say the first two weeks were tough and for a couple of weeks there was disorientation etc. But now we are another two weeks in she has settled and I cannot say how impressed I am with the care. The staff show a genuine interest in all the guests

and are happy in their work. They know about each of the people staying here and treat them like family. They create such a light and fun atmosphere, which in a care home, is not an easy task. Yes, we are only a month in and I will write an update further down the line. But I just wanted to help anyone who, like me, may have any doubts or concerns about putting their loved one into Signature at Ascot, there is no need. This is nothing like any other home I have seen and could not offer any suggestion of improvement. It is such a relief to me that my mum is getting the best care possible and she is so happy. Thank you Signature.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home and we are glad to have made a difference.

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Review from Cathy G (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience

My mum was admitted to this wonderful care home on 7/2/2024 after a protracted distressing delayed discharge from the hospital. She died yesterday. She received an exemplary level of nursing care and support. Every single member of staff we had contact with provided the most wonderful level of care

and genuine compassion for Mum, the staff could not do enough for Mum or us. My brother "found" the home on 3/2/2024. Arrangements were in place for the Signature nursing assessment by 5/2/2024 and she arrived at Signature on 7/2/2024. Although Mum could not take advantage of the many activities, resources, and luxurious surroundings as she was bedroom-based, the activities came to her including the monthly animal visit. The palliative care offered to her was superb and compassionate. Today we went to the care home to see Mum for the last time. She was given a "guard of honour" by the care staff whilst she was taken away by the undertakers, so emotional, and so respectful.

Reply from Tracy Campbell, Client Liaison Manager at Signature at Ascot

Thank you for taking the time to share your experience of Signature at Ascot. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives.

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Review from N W (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience

At a time when it felt like my world was falling apart, I cannot begin to express my relief and gratitude for all the staff and carers at Signature Ascot. From our very first enquiry for respite care, the level of professionalism, efficiency and care have been superb. The genuine kindness and attention

to an individual's needs is nothing short of first-class. I wholeheartedly recommend them.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

The team here at Signature at Ascot would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home and we are glad to have made a difference.

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Review from Diana B (Friend of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience

Exceptional care home that looked after my best friend for two months. The care staff are very attentive and are there to meet all requests. Lots of activities for residents, and he made a number of friendships with the residents.
He's going home now but will be back for coffee mornings with his new

friends.

Reply from Tracy Campbell, Reviews Team at Signature at Ascot

Thank you for taking the time to share your experience of Signature at Ascot. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families' lives.

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Review from Trevor H (Respite Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience

Since arriving here a few weeks ago, I have experienced a very well trained staff, all sympathetic and a pleasure to be with.
My room is very comfortable and very adequate for my needs. Help with showering etc. great.
The food is well-cooked and varied. My wife came in twice a week for lunch. The

Bistro, again, very good.
There were many activities including singers and pianists, all good, a lot of talent.
Next time I break my neck or femur, I am coming back!

Reply from Reviews Team, Reviews Team at Signature at Ascot

Here at Signature at Ascot, we endeavour to provide the best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

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