Fees are calculated on a needs-based assessment
Open door policy
Secure Parking available to the front and rear of the building
Braeburn Lodge has a Review Score of 9.9 (9.926) out of 10, based on 43 reviews in the last 2 years. Over all time Braeburn Lodge has 68 reviews.
Review from P J (Great-granddaughter of Resident) published on 12 March 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review. I will share this with our wonderful team.
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Review from G F (Partner of Resident) published on 12 March 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review. I will share this with our wonderful team.
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Review from A S (Daughter of Resident) published on 26 February 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for this lovely review. It our absolute pleasure to support mum with the transition into her new home.
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Review from Louise D (Friend of Resident) published on 13 February 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review. I will share with our amazing teams.
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Review from S S (Daughter of Resident) published on 30 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
What a lovely review, all the staff are so pleased to care for your mother and receive such positive feedback. Thank you!
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Review from R H (Granddaughter of Resident) published on 29 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review of our home! I will share this with our fabulous teams.
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Review from Lee S (Son of Resident) published on 23 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for your lovely review, it's our pleasure to look after your lovely mother in our home. Thank you for choosing Braeburn Lodge!
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Review from S B (Grandson of Resident) published on 22 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review. I will share this with our wonderful staff team.
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Review from S G (Friend of Resident) published on 22 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for your lovely review. I will share with our wonderful staff teams.
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Review from Lindsay D (Daughter of Resident) published on 20 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for this lovely review. We are so happy to care for your fabulous mum in Braeburn Lodge!
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Review from Samantha C (Daughter of Resident) published on 10 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
What a lovely review! I will share your comments with our amazing staff team. Thank you so much.
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Review from Carole C (Daughter of Resident) published on 8 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your lovely review. It's a total pleasure having the opportunity to care for your wonderful mother.
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Review from Marnie O (Daughter of Resident) published on 3 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so very much for your kind review. I will share with our wonderful team.
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Review from M J (Son of Resident) published on 3 January 2025
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you very much for your lovely review of Braeburn Lodge.
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Review from Denise H (Daughter of Resident) published on 31 December 2024
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for your review. We are so pleased to be looking after your father in our lovely home, he is an absolute inspiration to us all.
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Review from Colin D (Nephew of Resident) published on 14 November 2024
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you for your kind review. It was our absolute pleasure to look after your Aunt.
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Review from M L (Granddaughter of Resident) published on 12 November 2024
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you very much for your kind review of our home. I will share with our fantastic teams.
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Review from Kim E (Daughter of Resident) published on 24 September 2024
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Reply from Angela Hooper, Operations Director at Braeburn Lodge
Thank you, Kim, for your kind words, I will pass them on to the team at Braeburn.
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Review from Kate J (Granddaughter of Resident) published on 6 August 2024
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Reply from Cris Arnold, Home Manager at Braeburn Lodge
Thank you so much for your lovely review of Braeburn Lodge, we are so very pleased to be caring for your Grandfather and knowing he has settled here so well.
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Review from M G (Son of Resident) published on 1 August 2024
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The Review Score of 9.9 (9.926) out of 10 for Braeburn Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Braeburn Lodge is calculated as follows: ( (474 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 511 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Braeburn Lodge is based on 43 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 43 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2015
Enjoys gardening in her spare time.